The adventures of Wally World! This review is to mostly highlight how increasingly worse the check-out experience has become (no matter how much patience you practice). Prior to holiday season, it was easy to go in and out without any fuss, especially using the self-checkout option. Now, apparently that option has been rescinded, unless you use the app or something along those lines. I am all for people keeping their jobs, hence going to a cashier. However, there is no organization or even "express" lanes being provided and enforced. This Walmart needs to do better! ASAP. read more

Popped in again, picked up some valentine candy (1 item). Self checkout? Nope. Two staffers standing there talking, giant cart with more than 40+ items they were working through with someone... and they said it was closed. Hm. Two lines for less than 15 items... a bunch of folks in line with way more than 15 items. Wasted a lot of time waiting for people that didn't care (service-wise) and didn't care about others (low item lines). read more

Walmart Supercenter - Cashiers - Department Stores Near Me - Kearny, New Jersey

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I'll start off by saying I really can't believe that I am rating a Walmart in general 4 stars ... and then especially this one after having read all the reviews, but I give credit where credit is due and they deserve the 4 star rating. First off the store is NEAT! I'm talking like every department ... like grand opening neat! This is virtually impossible mid afternoon in any high volume retail store but this Walmart got it done! Pricing was displayed and accurate, there were ample shopping carts, security was helpful in providing directions around the store, there were ample employees assisting guests in the deli and hot foods sections. there were multiple checkout lines open and the cashier was friendly. The bathroom upon walking in was clean and the only reason the review isn't 5 stars is because the stalls weren't clean, but hey, I guess you can't be perfect. Overall honestly the best Walmart experience I've ever had. read more

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worst experience ordered a delivery. the person subbed avacado with cucumbers. I will stick to Instacart and DoorDash :/

I was having issues with placing an online order (still have issues). I went to Customer Service in Kearny and spoke to Diana. I explained I wanted to purchase a tv but needed picked up in a different state because it was a gift. She said, you need to do that online. I explained online was giving me errors, could I buy at the store and have them pick it up at another store. She said, no. You need to buy online. Once again I showed her that online showed errors. Her answer was "too bad". Really, that's it. Too bad, mot let me help you. Awful service, happy people work, but if you are bad at dealing with customers, perhaps warehouse is a better option read more

I ordered something online @ Walmart.com close to Christmas and it was to be delivered soon. I was very pleased as I waited a little last minute. it didn't come. I received a refund fairly quickly. I was pleased to find the items with a different retailer. which I paid slightly more for. then notice I have been charged back by Walmart. I put a pause on my card. they have continued to charge my card every day. I called today to find out that in their system it shows it was received so until they can charge me again, they cannot refund me. So they are holding my card hostage until they can charge me for something I never received. Does that make sense? I'm done with Walmart. I am an in store shopper. you just lost your best customer! read more

Walmart Supercenter - Department Stores Near Me - Kearny, New Jersey

Store lines. There's no more self checkout I guess because of theft. However, to have ONE LINE for everyone and have ONE person to tell you where to go is Ridiculous! They can't control people walking up and getting in a line without them seeing or confronting a noncompliant customer. There's got to be a better way. read more

Came in to get a few things for Christmas. The service here was lacking, could have been better. I waited over 20 minutes to get something I wanted from the locked department they had. The pricing here has always been good, but the customer service is something else. They need to work on it, improve that. The selection here is always good and never an issue. read more

People shopping can be so rude and ready to curse you out. Some of the cashiers need better customer service skills but overall I always shop here. read more

Late night stop. The store was restocking and very busy but I was able to get everything I needed and checked out quickly. I was surprised at how busy it was at 10 in the evening but no complaints. read more

Walmart Supercenter - Business front - Department Stores Near Me - Kearny, New Jersey

I actually really like this Walmart. As long as you don't come during the first week of the month you'll find what you need. They carry many of the healthy options I look for. First week of the month, expect a big crowd! & long lines read more

Regular degular Walmart! This one is quite big and they probably have whatever you need + more of what you don't. I was able to find a nice employee who helped me find exactly what I was looking for. Parking lot was quite full but no line at the self checkout made leaving a breeze. read more

Walmart Supercenter - Department Stores Near Me - Kearny, New Jersey

[1125] 9/2020 The GPS did NOT want me to find this Walmart Center. Took me to the turnpike .. ouch . This Walmart is huge with tons of parking. It's really busy. Plenty of cashiers. If I am in the area I'll definitely go back... using a different gps system. read more

Walmart Supercenter - Department Stores Near Me - Kearny, New Jersey

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Horrible Experence. I order food for my mother and did not get the food . They took my money and i waited 2 days . And still no food that i order from my Moms OTC card. They keep saying the driver left and never came. read more

The workers are rude, i asked one worker were the yarn was and she answered me "what??" all rude. i did not appreciate it. workers are all on their phones. the people here are rude too. they like to do what they want to do. they get in the way then look at me like i'm crazy when i say excuse me. read more

This location has everything but the customer service doesn't make it inviting or welcoming. Ive started to drive farther out for a better experience. They're always rude and unavailable. During my entire experience here Ive only witnessed one worker go above and beyond to assist me in finding an item. Every other time, they're either clueless, fraternizing with other employees, or incognito. I cant stand this Walmart. read more

I recently visited the Walmart Supercenter in Kearny, NJ, and I have to say, calling it a "supercenter" seems like an overstatement. It's much smaller compared to other supercenters I've been to in New Jersey, and they constantly move things around, making it hard to navigate. I pay extra for Walmart Plus specifically for the convenience, but I was left frustrated when I tried to use the "Scan & Go" feature for the first time. The whole idea of "Scan & Go" is supposed to be that you can skip the lines, but that's not what happened. When I finished scanning my items on the app, I was still forced to go to a self-checkout kiosk and scan everything all over again. This completely defeats the purpose of the feature. If Walmart is going to adopt "Scan & Go" from other retailers, they need to follow through on the convenience it's supposed to offer. Worse still, at this particular location, they've removed many of the self-checkout stations. So instead of the quick, streamlined experience I was expecting, I had to stand in line, wait, and deal with a process that was no better than traditional checkout. When I asked a Walmart associate about this, he responded with an attitude, almost condescendingly telling me that, yes, I had to wait in line like everyone else. This completely negates the point of paying for Walmart Plus and using "Scan & Go." To make matters worse, I was trying to purchase deodorant, which, like so many other basic products, was locked up. When I finally found an associate to unlock it, I was told that I had to pay for it immediately at that moment. The "Scan & Go" app was already open on my phone, and now I had to exit that section of the app, pay for the deodorant separately, and end up with multiple receipts. Meanwhile, I noticed other customers walking around with unpaid deodorant in their carts. It felt demeaning and unnecessarily complicated. I understand the need for security measures, but these are becoming overly drastic. The whole shopping experience was more frustrating and difficult than it needed to be. If this is the direction Walmart is going, they're going to lose customers who are looking for ease and efficiency, not extra steps and complications. read more

Before we can go to the self check out no matter how many items we have which was a convenience as the lines to the cashier is always long!!! Now you cannot go anymorw because they only want 15 items which has become an inconvenient now!!' They DO NOT CARE about their customers at all read more

Walmart Supercenter - Department Stores Near Me - Kearny, New Jersey

Always a bit packed and hectic but normal for Walmart. But the pick up is great easy and convenient!

For unsuspecting users of Walmart's online services. If you order an item for a specific delivery date and then suddenly get a notice, OUT OF STOCK, just cancel it because Walmart will make a unilateral decision to change the date for your order and then without you knowing it, authorize to TIP a driver who gets paid by this company additional money for delivery. The website makes it difficult to cancel the order once it has been placed leaving the customer to figure out how to reach anyone to cancel the order immediately. This is a tactic used and allowed by companies in this country which gets worse by the minute each day. I will no longer order from this company online, as I find it hard to believe a company this size could not realize its stock at the time of the order. So buyer beware....greed exceeds need once again by corporations. read more

You know this Walmart is one of the most upsetting Walmarts in New Jersey. Nothing is ever organized the workers seem disinterested in working and I'm sure it's inherited by their managers. The line system is absolutely disgraceful! I'm tired of this establishment constantly taking our money and not doing any thing to improve service, zero stars read more

Very aggressive mean people pushing each other, smelling like weed, and have no manners. The customer service at Walmart is also so bad and the agents yell at you and they the whole store is a chaos. If you stand in line they yell at you to go stand in a bother long line for all registrars. The worst mess I've ever seen. People have no manners in this area and are very ghetto. Don't come here. read more

Terrible delivery service. I receive maybe 70 percent of what I order on a regular basis. I placed an order yesterday and cancelled an hour later. They already charged my bank account and said I'll receive a refund in ten days so now I cannot go to the supermarket and shop for all I need because I have to wait for the money back into my account. Never again. read more

This Walmart is the worst Walmart I've ever been to. The parking lot is trash ridden there's people in lawn chairs (like their at a football tailgate party. The parking lot smells like garbage. The customer service is horrible and rude all of the staff needs to be retrained from the people stocking the shelves to management. Whenever you ask them (the staff) most of them don't speak english and act oblivious to the questions you ask about the location of items in the store. This location should be closed and turned into a Amazon warehouse. read more

Bought online to pickup from the store....order cancelled an hour before my supposed arrive...called the store multiple times to find out the delivery... very unprofessional and rude they hung me up 3 times....NEVER ANYMORE read more

Horrible I tried to pay but they don't take apple pay, only cash or card. Lost all my groceries.

Around Jersey city there are 3 Walmart store. Now this Walmart is really close to Jersey city. Other two are mainly ok as per items or options in particular item. Chances are you don't find particular item or options in that store. Here generally they are good in keeping stocks , checkout , service and helping customer questions. Also seasonal items you will find here easily. read more

Walmart Supercenter - In store - Department Stores Near Me - Kearny, New Jersey

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I am not sure why this location has such low ratings, but it was fairly nice. It was much newer than some of the other locations of visited in other parts of the state, and baskets were readily available in the parking lot. It was nice to have wipes at the front door to disinfect your cart and the shelves were fully stocked. We were able to get all of the things we needed and used the self check-out to complete our purchases easily. I'm sure we will visit if we are in the area again. read more

Large Walmart. Somewhat hard to find things because it's so large. Has bathrooms though one of them was out of order. Low prices. Lines weren't too bad. Crowded. Large parking lot shared with many other stores. Their website's glitchy and hard to use. read more

I, along with a couple of my companions, did venture into the marketplace with the intent of procuring a volleyball. Lo and behold, we were accosted by three stout guards who declared us banned from the establishment, despite none of us ever having set foot in this Walmart afore. Their demeanor was most uncouth, for they spake not a word in answer to our queries, and did deny us the purchase of the coveted volleyball. I do believe that we were owed at the very least an explanation, for never in our lives had we trespassed upon this Walmart's threshold! read more

I'm not sure how the store and regional management (if the role/person exists) of the Kearny, NJ store can keep their jobs. This store is mismanaged, to say the least. If you are unlucky enough like I have with them many times, they won't pack your order in time and therefore products become unavailable and they substitute the products with a more expensive replacement. They will reschedule your order when they think it's best or they just don't show up. They have drivers showing up and the orders are not ready; and if you're lucky and you actually get your order, if you told them to use bags, they don't. My advice, use and order from another store. read more

Horrible!! Stuff is everywhere ALLL THE TIME. Service is worse at night. Please plan on spending an hour in the store no matter what you purchase. But The fruit selection seems to be fresh all the time read more

Went to Walmart for a sound bar and a 4k hdmi cord for my 82inch TV I just brought and when I walked in Walmart it was crowded as all get out..lol I knew what I was looking for so I knew I'd be in and out..As I get to the home theater section there were employees sanitizing the area,shelves, counters, the whole section I'd say..they had employees helping customers and even tho they were cleaning they didn't miss a beat..an employee helped me wit getting the things I needed and took them to the counter where a nice lady rung me up and she was very nice, as I was leaving I couldn't decide on what sound bar I wanted so b4 I left I went back to get the one I chose and they had no problem helping me once again and a manager took my order cause the other employees were assisting other customers...this place is always packed but they are very good with customers service and they get you in and out and that's why this is one of my favorite Walmarts to come come.. read more

Walmart Supercenter - Department Stores Near Me - Kearny, New Jersey

Walmart always has 3 dead wheelchairs. The wheelchairs are always plugged in the batteries have reached the end of their life span. Walmartsells the SLA batteries in toys why they changed the batteries in the wheelchairs once year. I would like to give a south out Stephanie on the font end for doing my shopping for me while I wait at the front of the store. read more

Walmart Supercenter - Me in a dead wheelchairs - Department Stores Near Me - Kearny, New Jersey

I'm only giving it a 1 star bc you can't rate zero. So the last week of May I did some shopping at Walmart. It was my few days before my birthday and few days before I lost the best Uncle who raised me as his daughter by a hit and run murderer so I wasn't in the best happy place. As I proceeded to use scan and go to pay for my almost $300 of my hard own money to pay the system automatically went down. I was told by an employee that they were shutting me down for STEALING. I requested a manager a very, rude and unprofessional shift front desk manager approached and talked extremely rude and condescending. They took my cart while whole time I'm being embarrassed and take my cart to a isolated lane where they rescanned all my well organized groceries I had bc I need to have a process since I'm currently doing chemo. By the way I did not touch the cart to move it to the new location. They are ringing up the total I'm calling corporate. it was a hurtful experience at the wrong time in my life. Months later a Roy and Matt reached out but I have returned their calls several times. They have not called back since the initial call back. I will make it my business to post my horrific experience on ad many SN as possible. read more

HORRIBLE. I live a few minutes away, but much rather travel about 20 minutes to go to a different Walmart. It is always a disaster when I have to come in here. For example, today, a Sunday evening there are about 8 employees cleaning out shelves by the registers and there are no self check out. Yet, there are hundreds of people waiting to pay. Where is the sense in this? They can't "remodel" at any other day or time? read more

Walmart Supercenter - This is what it looks like on a Sunday evening because this place decides that remodeling the store is more important than their customers - Department Stores Near Me - Kearny, New Jersey

This super center is full of young kids managing the place. It's always someone stealing and a mess plus things are always plugged. And the management and cashiers are horrible not to mention the costumers are mostly ghetto. They let a lot of people steal and not even read more

This Walmart is a disaster for check out. There seems to be not enough cashiers and many customers do not honor the 20 items or less line as well. I was impressed that the selection of fruits and vegetables were very cheap and good quality. But the check out line on a late Saturday took almost 30 minutes. read more

This was the most ghetto Walmart I've ever been to I'm sorry & I know the bar is set low for Walmart but SHEESH, could've pretended to kind of care. We had SEVERAL employees where the batteries were and they didn't know. How does almost everybody not know where the batteries are, it came off as if they knew but didn't really care to navigate us. Items were missing out of boxes, it was just an entire hot mess. Finally a woman was able to tell us where the batteries were after asking like 4 people where they were. Then the lines were ridiculously long. You should open more lanes if you notice how long a line is getting and with a full store also. I just honestly would avoid this Walmart at all cost. read more

Recently I placed an order online and did a store pick up. When I got the item (a duffle bag), I immediately saw that it was not the bag that I ordered. Just the color alone was completely different. So something that should have taken me 5 minutes to do, became 40 minutes as I had to wait in the customer service line to return the item. Before going to customer service, I went to their luggage area and saw that they didn't have the duffle bag that I purchased on their shelf. I quickly picked up something similar and went to customer service. They returned the item and rang me up for the new bag. All in all, not a great experience. Warning to anyone, check your online order before leaving the store. read more