This Wal-Mart doesn't deserve the 1 star. Crappy customer service. They treat you like a thief. I have NEVER in my life had to present my receipt to a Wal-Mart greeter to leave a store until I moved here. The greeters and security are a bunch of bullies. The deli is just as bad as you now have to pay for your food then go all the way back to the deli to get the food you paid for instead of just leaving. Not fast and defiantly not convenient. read more

Waited for over 45 minutes for someone to come unlock an item. Paged two managers, nothing. I noticed another associate. Nida who is a manager. After telling her how long I waited said she'd help me in just a second. She then went and unpacked some boxes while I was waiting. Seriously? Never again. read more

I wouldn't even give this store one star but I have to give it something. I bought a battery not even2 years ago and my battery light in my car came on and I took it to autozone and they said it was bad took it to Walmart they said its not. Turns out it was bad and it has a 5 year warranty. I just had to buy a new battery so I'm completely pissed off. Don't use the auto center at this Walmart!!! read more

I am not to fond of this Walmart, it is very busy. And the employees act like they do not want to be there. If I had to choose I would go to another Walmart, but this one is the closest to me. Hopefully the managers speak to their employees about this.. read more

This Walmart is disagreeable, every time I come I get rude employees. Today what really stuck a nerve was that I went to the pharmacy and needed to drop of a transcription and the employees there keep me waiting because she was to busy texting to a friend and talking to her colleague at the same time, she keep me waiting for 15 min while she was busy, I despise this Walmart the only reason I go is because I live really close to it but I hope they close this Walmart down because of employees like that will only bring this company down read more

This is just for the Pharmacy... If I could give them a zero rating I would. I have been trying to get a prescription filled but they never seem to have medicines in stock or enough to complete your prescription. And then they want tell you when they plan on receiving the meds. I've came back 7 days in a row for the same answer... Funny I was able to get it filled in Sacramento. I thought the pharmacist would say the same line we don't have it in stock and can't tell you when we will. Surprising her answer was it will be ready in 30 min. read more

Customer service is SOOOOOOOOOOO SLOOOOOOOOOOOOOWWWWW!!!!!! Don't buy anything if you think you'll have to return it.

I have shopped at this location for many years and it's always a mess but that's to be expected because its Walmart after all. Today however I was attempting to purchase a tire from the automotive center at 6:20pm and I was denied service because they were closing at 7pm. I am sorry but if you aren't closing for 40 minutes then you are obligated to take customers. Walmart proves again that they have ZERO customer service skills and the laziest employees around. If you can shop elsewhere I would recommend doing so. read more

Best Walmart to shop at! Customer service is great, and employees are nice. I recommend this walmart one hundred percent! (:

Reading other reviews on this place so it doesn't make me feel bad that I'm giving this store only one star. If I could give it less, I would. This place is trash. I mean, I try not to compare Walmart to Target because for the most part it's not fair, but I mean, I should just be loyal to Target from now on. I never tried using their curbside pick up service for fear that what happened to be actually would and well, here I am. I ordered items online and once I got the email that they were ready for pick up I read it throughly to make sure I wasn't missing anything. I ended up trying to pick up my items the following day and there was no one available in pick up. The email I received never specified that they only work certain hours and then to top it off, no one ever answered the damn phones here... like... I get that the store is busy, but I don't think that not answering phones is acceptable. Once I finally got through to someone from electronics, she informed me that no one was available for curbside pick up and that since my pick up time was a day before, it was quite possible that my items had already been returned to the shelves. When I asked to speak to a manager, she claimed that she was the manager and that I needed to call back the next day. If that's the kind of customer service managers give customers then no wonder why Walmart is such a shitty place. The lines are always long and there are never enough cashiers either. To avoid this in the future, I will either get off and shop, or just stick to Target all together. Walmart has so much to improve on. I am one disappointed customer. read more

Sal helped me out a lot when I asked him where several different things were. He was very knowledgeable, professional, and courteous. What a great customer service representative. read more

Everything is locked down. And half the time there is no one with a key to retrieve your merchandise. There is a good supply of merchandise. Prices are good. But it takes way too long to get in and out. read more

Usually crowded. Hard to get help when you need someone. I do love going to Walmart though because there prices are always right and can always find a great deal. Some of the workers have bad attitudes but all in all its a good store. read more

Beyond disappointed. Hell disappointed ain't the words for it. I figured layaway would be a easy way for my kids to not be peakers. NEVER AGAIN. I came to pick my things up my husband and i sat here for 2 hours smfh. So then last night came to pick up my moms layaway. N us along with 7 others sat here for 6 hours. Told us come back at 8 am. I'm here and they still don't have my shit. Smfh they are rude they are disorganized and complete morons. I have always loved Walmart i have chose Walmart over Kmart n target. Now i will NEVER shop at Walmart again. Their customer service is beyond bullshit.. Never again walmart. Get your shit together. read more

I absolutely hate going to this store. Cashiers are slow and rude, takes at least 40 minutes to ring people up and they got major ghetto atttitude. I'd rather go to Winco or Food4Less read more

Wal-Mart's employees are the laziest most rude and unprofessional there is at its finest. They don't like working. They act like they don't see the customer and continue their personal conversations. Than they make us wait in their long lines with only one or two checkers. They attract the ghetto ass people who like stealing and making all the others wait longer for someone to come and unlock the cabinets. It's so annoying they have pretty much everything locked up read more

This review is for Cassondra. She's a great cashier at Walmart, and she's really patient with customers.

Never bought fried chicken from Walmart finally tried to give it a chance I at Albertsons they will give you however many you want just have to eat or order a couple hours in advance but I come to Walmart and try to order 50 pieces and the deli clerk said I can't order that many because I have to order 24 hours in advance! Seems like she is saying f your 50 pieces I don't get paid enough to drop some chicken in some oil at 2 pm in the afternoon when we close at 11! Nuts! read more

The pick up department never have ur order ready this is the second time I try to pick up something and they said that is not ready even when in the web page it said that the order is ready to pick up,they told me that will call me when the order is ready it is been 3 days and nothing I have to get to the store to find out that my order is not ready this is a pain in the but I will not use this method of buying things again read more

Service here is always either really terrible or really pleasant. Employees need to keep their work faces on no matter what kind of day they are having. They seem to really hate their job or be very kind with great customer service read more

Went into this walmart pharmacy dept mngr so rude she acted like I was was bothering her I think name was Sonja I get that they have no help but come on. Get another job if you hate it read more

What a joke! Site to store shipping is a waste of time. Waited over an hour while they tried to find my order but they can't find it. I got a text this morning saying it was in so what did they do with it????? Walmart sucks!!!!!!! read more

This place is a good store for the antelope valley and they always have a well stalked store.

This is one of the worst Walmarts I have ever been in, and I have been in many in this region, as I used to call on them as a vendor. Nearly every department has huge empty spaces because they don't keep it stocked. Especially electronics, grocery, pharmacy (OTC), etc, etc. Though they have a large number of registers, like every Walmart, only a couple are ever open. Many of the price scanners in the various areas (toys especially, where it's very important due to the complete disarray of the entire department) are missing or inoperative. (As a side note, if any Walmart management is listening, about 10 years ago, a manager by the name of Masoud [sorry, can't remember his full name] was Manager of the Porter Ranch store, and he is the only Walmart Manager I have ever seen who did a great job. Hopefully he is still with you.) If I could give less than one star for this store, I would. read more

Can you please stock the items I need. Like some of the other reviewers mentioned it's very hard sometimes to find items that you need that are stocked. read more

My husband called today to get quotes from the tire department and an oil change. The first time they had him on hold he waited at least fifteen minutes, then he hung up and called back to tell them no one was coming to phone. We were given another number to call and he was back on hold for another fifteen minutes. I told him to hang up and that I would call and ask for a manager. I was put on hold for another six minutes (by the way your cell phone lets you know how long) until I hung up. Not even a manager could come to the phone. It is absolutely ridiculous to have to wait that long to have your call answered. Well I guess its not that important to have our business either so I will give it to another local place that did take my call. Your loss of 1000.00 tires, oil change and bonus brakes. read more

I actually had a positive experience at this Walmart today. I was looking for chalk for a chalk board and seriously could not find any. Anywhere. My husband asked employee Christina and she wasn't sure. So we got in line. A few minutes later she found us in line and had two packages of chalk in her hands. Apparently they were the only two boxes in the entire store. She went out of her way to help us. She gets 5 stars. Thanks Christina. read more

The pharmacy here is working like a lord..BILLING is taken care of by the PHARMACY TECHNICIAN / PHARMACIST WHO DONT HAVE EXPERIENCE,so they dont approach the other insurance if one insurance refuses.. where as on East side is much better.for the same they used to remind for automatic refills. I asked for NEW Glucometer for my wife it was refused by PHARMACY ,where as when contacted to the MEDICARE ,THEIR RECORDS showed that the same has never been billed to them...as ,being coming under part ""B"" INSURANCE COVERAGE. The person incharge of the shift Mr. LORD the PHARMACIST yesterday.. said change the PHARMACY..which I did today ..& the new PHARMACY which recommended by a friend of mine HAS GOT HER THE NEW ONE WITHOUT ANY PROBLEM. I hope either HIM or WALMART GIVES me in writing for advising the same,as their telephonic conversation is never being recorded for quality control purposes...& never a survey is being done...after the call of that day. I tried to contact the manager right now at Phone number (661) 940-8744 extn 0...TWO TIMES ON 3.P.M.&3.15 call was not picked up. Any way as advised by LORD PHARMACIST I have changed the PHARMACY service for me & my wife.w.e.f. today...& their I got the GOOD & BETTER SERVICE..so rightly said the big is always not that GOOD.. I have booked a complaint also with them Reference#: 161121-052792.. I will give them 1 out of 5 as the other sections are working good. read more

Shopping here is okay but I made the mistake of trying to use the auto service center and they couldn't even be bothered to show up and open the doors. I guess I shouldn't expect too much, it is Walmart. The employees probably wanted to be there about as much as I did. read more

The Wal-Mart was a normal Wal-Mart. Good prices, mostly strange or interesting people, and convenient. The pharmacy was horrendous. I dropped off my prescription. They said it would be an hour. Almost in a way to discourage me. No problem. I can shop. I come back in an hour and its not ready. They said 15 more minutes. I'm a bit annoyed, but say okay. I come back, they only had two of my three prescriptions. I tell them and they tell me they forgot to input one. Thank God I'm not a confused elderly person who wouldn't realize they didn't have them all. They said ten more minutes. It was a lotion. Pull it ofc the shelf and put the sticker with my name on it. Nope! They act like I'm the problem. I never raised many voice. I was just very annoyed. I had three people behind the desk staring at me, with no urgency tho help me. Actually laughing about who knows what, not even trying to fix the problem. So, i got on line for the fourth time. Finally I see them gram a box and put it in the bag and give it to me. Two hours later, I have my medicine. Wow! read more

Terrible customer service, went in yesterday with my sister so we could get our children's pictures done for Easter. My sister had booked two different sessions as we had two kids. We wanted some photos of them together and some of them separate. We got 2 pictures of the them separate and every other photo was of them together. We got to our session and immediately we got rushed. The photographer spent more time playing with the camera than anything else, she was very rude and unprofessional. We got rushed thru our session as a couple came in to get pictures done that DID NOT have an appointment. We also got rushed looking at the pictures we had taken. The photographer said she was off at 4 so continued to push us even more to choose the pictures. We were very disappointed and very upset by this time that we walked out. After leaving we simply went to grab some few last groceries and walked by the studio and the woman who did our shoot was still in the studio at 5:30. Yvette was very unprofessional and very rude!. This was the most unpleasant trip. read more

I don't understand how this store and most locations get away with such terrible service. All around terrible! I have been in line for now 26 minutes- with 3 kids totally unacceptable. Gonna start strictly shop at Winco (cheap prices and quick check out) and buy household products elsewhere (Walgreens and/or use coupons. Hard earned money wasted at stores who don't care about their customers. Hiring at minimum wage and strictly part time hours - you get disgruntled workers who could care les about their job or how it's done... a true reflection of all Walmart. read more

Yesterday I shopped in your west Lancaster store as I do often . I live a mile and a half away. After a day running errands all over the valley I realized I had misplaced my cellphone. After a few hours of calling my phone it was answered by one of your employees who heard it ring in a lost and found cabinet .I have no idea who found it nor where they found it. I am pleasantly surprised that there are honorable people still around. I would like to thank all your employees who were involved in my recovering my cellphone. Good Job guys! Jeff Charlton, Lancaster, Ca. read more

Possibly the worst Walmart I have ever been to. Never any merchandise stocked and the shopping carts are never collected so they're left littered and dangerously close to cars. I recommend spending the time and going to a more organized and professional store for your shopping needs. read more

NEVER go to Walmart for a oil change, they ripped me and my sister off. We went there two separate times for a oil change, and the same thing happened to us. When they were done with my car they said "oh you just need a brand new oil dip stick." I said okay thinking mine was just old or something. A week later I went to check my oil and my dipstick was broke off inside of the dipstick tube! They didn't inform me that they broke it off inside!! When my dad finally took everything apart to get it out I have NO OIL, I have about less then an inch inside and it was pure black. We checked my sisters car and it was the same thing! So on top of them breaking stuff in my car and failing to inform me they didn't change the oil and acted like they did. They took advantage of us and took our money due to the fact that we are women and that we don't know a lot about cars. I sure won't be going back to them ever again & I sure will be checking the oil myself wherever I get it changed next. Thanks for nothing Walmart! read more

I love Walmart but hate the pharmacy they are unorganized I've taken my prescription twice to them and they have lost it those two times .! They've made me call my doctor so he can call in my medication and it is very hard to get ahold of the physician to make a person go through all that especially when they are sick is unacceptable read more

I'm currently here waiting to get help to get a bicycle down. I would do it myself but they have alarm cords around them. I've been waiting over 20 minutes and asked 3 times now for someone to radio for assistance. This is ridiculous. It's not like a want help for a $5 item this is over $100 you would think they would put at least a tiny bit importance or priority on it read more

Why does a Walmart in a low-income area sell poor quality food???? Why is a metal canister with popcorn inside scan as dog food at the register???? read more

My comment is about the McDonalds in this Walmart. The service continues to be lousy, and it is time for either Walmart or McDonalds to hire some mature, responsible individuals who can actually interact with customers, and who know something about conflict resolution. I am sick of going into this store, and finding childish, inarticulate girls posing as managers, who have no concept about business, or professionalism. I went into this McDonalds a few days ago, ordered a breakfast sandwich with the meat "well done". The so called manager - Tiandra, asked me if I wanted the entire sandwich well done, or just the meat. I asked her what does it mean to have the bread well done? She looked dumb in the face, and acted like she did not hear me, and proceeded to ring me up. She then said, "never mind, its not important". Shockingly, I looked at her and restated my question, asking again what she meant by well done bread? Her statement was, "it means burned". I then asked, "why does well done mean burned?" She ignored me, and then stated, "never mind". I asked her again, and then stated, "you are talking to me like I am stupid"...Can you believe she made that idiotic statement??? My comment was as follows: First of all, if you feel stupid with me asking you to clarify what your statement meant, then you should not be working with people. These people represent Mcdonalds in the worst way, and unfortunately, there are so many like her, that it is now an epidemic. I question how this young girl became a manager, as she displayed poor leadership, professionalism, and maturity. It is time, I will say it again, to hire people who know what they are doing, who know how to respond to customers, and who can express themselves without acting like a two year old. I ended up getting my money back, because I could not stomach her horrible attitude, and the fact that she slammed my drink onto the counter. If she worked for me, she would have been written up, or even fired. Avoid this McDonalds if you can. A waste of time, and horrible experience, sad to say... read more

I wish there was a way to leave negative stars!! I ordered an item online to pick up at the store. After arriving at the store 2 days later than quoted I was able to finally go pick it up. I followed the instructions to check in upon arriving & went to the pick up location & was told to wait in line as they were not aware of the mobile app check in. I waited for just under 2 hours & when I finally got to "check in" (again) I was told it would be another 10-15 minutes (this had been over an hour for those before me that were told the same). This was BY FAR the WORST experience I've ever had picking up an item & I will NEVER shop at Walmart again!!! Good luck to anyone who does!! read more