THE GOOD: The overall prices saves me money…read more THE BAD: I know it is only temporary but the last two months have been like a scavenger hunt in a construction zone. The store has whole areas empty. I go in every Saturday morning and they are doing remodeling and updating. You have to hunt for the items you are looking for. If you ask for help the workers are just as confused as to where everything is. Not only have they moved the products - they have redefined what product belongs where. In example, the Rice a Roni is in a different row than the Noodle Roni where they used to be together. They have also removed the fish and deli counters and replaced them with all pre-packaged products. There are no longer small sizes of the deli items like Cole slaw and potato salad. You can no longer get thicker cuts of the deli meats. Once it is all done I am hoping it will be better but with the removal of the fish and deli counters it will never be as good as it once was.

This was my first time visiting the Lancaster location. The store was clean, well-stocked, and had…read moregreat prices. I grabbed some drinks for my kids, and the bathrooms were also clean. I would definitely come back. Just a side note--there were homeless individuals sleeping in front of the store. We noticed this at most of our stops today; it seems to be everywhere. 1/20/25

4/19/2025: I haven't been to Ref & Green Farms in a while and decided to stop in and stroll the…read moreaisles to see what they have. So many great items tucked away in this humble little store.. and the shelves are well organized and clean! The employees are friendly and helpful if you approach them. Don't be offended if they don't reach out to you first. It could be a cultural thing, don't take it personally! Great place in the AV to find the items you think you need to drive "down below" to find, and their prices are fair!

Secret is out, their "calamares" here is so good. Breading is tasty and it's always freshly fried…read morebased on the pickup time that you give them. We always save the breading crumbs and eat them like chips at the end . As soon as you get in your car open the bag and container up so it doesn't get soggy on your drive home. Oh and try not to eat too much of it while you're driving lol. Service is good and prompt. I always call in advance so I don't have to wait too long but if you have shopping to do anyway you'll be fine. They also clean and fry fish here so can take care of dinner and groceries in one stop. The place is kept clean and well-stocked. This is my go-to if I'm looking for Asian or Filipino cuisine ingredients, but who am I kidding, I mostly come here for the calamares .

I ordered a cake for my husband 40th birthday. At first it was nice but the cake wasn't set so the…read morecake fell off LITERALLY!!! I am beyond upset because this day was ruined and I put a lot of effort into this cake. Would never order again!

My boyfriend gifted me a box of chocolate covered strawberries. I have no idea how the trip went…read morefor him, but the strawberries were very tasty. Personally, I like white chocolate over regular chocolate, but I decided to try to regular chocolate after eating a white chocolate covered strawberry. I can testify that both were pretty good, but the regular chocolate was much more delicious I would definitely recommend 20/10!

I had a great experience at my local Vons, largely thanks to an employee named Annabelle. She…read moreprovided some of the best customer service I've had in years while checking out my groceries--friendly, efficient, and genuinely attentive. It's rare to come across someone who makes a routine grocery trip feel that positive. Employees like her really stand out and make a difference in the overall shopping experience.

I waited about 10 minutes in line because there was no overide. No manager responded to multiple…read morecalls. No manager up front OR responding to calls. The poor cashiers had to scramble to find the overide. The customer that required it felt terrible. It was not her fault. We told her mutliple times but she still felt band. Absolute worst customer service I have ever seen in a grocery store. Supposedly the manager was upstairs and woukd not come down. Only one manager on the shift? If not they were all unavailable. Shameful behavior.

I love this place! Friendly service, the juices are delicious and affordable…read more A great selection of things - it's like the lesser expensive version of Whole Foods (a store in San Jose - where I'm from), I love how they have a cafe inside that makes fresh sandwich & salads. The selection of snacks are plentiful and they have a lot of protein item stuff. Small selection of beer, but I did find some spiked kombucha that I can't wait to try. Great place.

Unfortunately, not what it once was since Lassen's took over. Less variety and the pricing is…read morethrough the roof. The monthly sales back when it was WW were great. I have yet to see them with competitive pricing for items I can get elsewhere.

Awesome service !!l they have the best meat in the whole Antelope valley . Juliana was the bestread more

Dear Gonzalez Meat Market Management,…read more I am writing to formally bring to your attention a concerning experience I had at your Lancaster, California location. My intent is to make you aware of several issues related to both food safety practices and customer service, as these are matters that directly impact public health and customer trust. First, I observed what appeared to be serious health code violations. During my visit, a staff member handled raw meat and then proceeded to touch other surfaces without properly washing or sanitizing their hands. Specifically: - Raw meat was transported from a neighboring location and handled in a way that created a risk of cross-contamination. - The individual handling the raw meat also handled the exterior of the bag, which can transfer bacteria. - Afterward, the same staff member touched cash from the register, soda cans, and prepared food items without changing gloves or washing hands. This sequence of actions raises concerns about cross-contamination and food safety, especially since customers directly consume these items. Secondly, I would like to address the customer service experience. At the time of my visit, there appeared to be insufficient staffing, with only one chef and one cashier managing a high volume of customers. As a result: - There were approximately 20 customers waiting, and service was significantly delayed (around 20 minutes or more). - Several customers ahead of me were still waiting when a customer who ordered after me received her food first, despite placing a larger order. - My order was simple (four carne asada tacos and Mexican rice), yet it took longer than expected without clear communication. Additionally, I was informed that the grill was down, which contributed to the delay. While I understand that unexpected issues can occur, this was not communicated proactively, and there was no effort made to accommodate or compensate for the inconvenience. I had requested grilled onions and grilled jalapeños, and given the delay and circumstances, it would have been a considerate gesture to provide these at no additional cost. Instead, I was charged and met with an unprofessional attitude when I raised concerns. Overall, the combination of potential health code violations and poor customer service created an experience that was both disappointing and concerning. I hope you take this feedback seriously and implement corrective measures to ensure proper food handling procedures and improved customer service moving forward. This place has strong potential, but a few operational improvements would really elevate the customer experience. During busy hours, more staffing and a clearer order system would help reduce long waits and ensure customers are served in the correct order. I'd also recommend reinforcing basic food safety practices like preventing cross-contamination between raw meat handling, cash handling, and food prep, as well as keeping the grill consistently running during service hours to avoid delays. Lastly, when delays happen, small gestures like complimentary items or waiving small add-ons can go a long way in maintaining customer satisfaction and loyalty. Sincerely, B. Orona Blackshire

Went in to shop today and after checking out the produce we just left. I even asked the man…read morerestocking why so much of the produce looked spoiled and he just looked right through me and said I don't know. Its very disappointing and the general lack of pride and customer service has been escalating. The cashiers aren't friendly either and it's really a shame but they lost a customer today.

I don't enjoy writing negative reviews but this is probably the worst place I've ever shopped. The…read moreemployees are rude. They have a very small inventory of items. Everything is overpriced by at least a couple of dollars compared to nearby towns. I mean it's not like we're on Mars or something there's really no reason for it.

Eric from the meat department has great customer service skills, went out of his way to make us…read morehappy almost close to closing time. I appreciate his excellent customer service. Smiles and very helpful.

There's a short Hispanic girl with her hair dyed red that works the section where they sell…read morechampurrado, Atole, and fruit drinks . She seems to dislike people of color. I am of mixed race and I've had two negative incidents with her in which she will tend to the customer in front of me, but once it's my turn, she turns her back to me and starts pouring oranges into the juice machine. She'll leave me standing there seven to 10 minutes or longer until I walk away she never says "hold on a moment, I'll help you later "nothing As soon as I walk away, and I'm at the cashier to pay for my merchandise and I look towards her section, She's helping the next customer. When the first incident happened, a cashier reported her for me yesterday the manager wasn't available, and I reported it to someone filling in for her, but I know she's going to brush it under the carpet. This is unacceptable