For years I always shopped at the 20th St East Lancaster Walmart because it's close to my house. My husband's friend Chle recommended I shop at the West Side Walmart in Lancaster off of Valley Central Way, so I did this past Saturday. I was there a few hours shopping and looking around. It was great--great service, in and out, super clean. I loved it! Definitely recommend going here. I normally go to Walmart once a week to pick up a few things, and I will definitely go out of my way to shop at this location now every week. Different days, though--maybe middle of the week is more likely. Hopefully see my neighbors here soon! read more

Store is filthy, constantly packed out, and filled with questionable customers. There's almost always police there dealing with some kind of issue. Honestly, that alone is bad enough to leave a review... but somehow it still doesn't compare to Walmart's nonstop obsession with forcing "Walmart Cash" and the Walmart app down everyone's throat. Meanwhile, your store STILL doesn't accept Apple Pay. Seriously? It's 2026. Get with the rest of the world. Shouldn't shopping be convenient? Shouldn't the experience make customers actually want to come back? Instead, several self-checkouts are basically useless unless you download the app. Completely absurd. Customers who don't want your app or Walmart Cash are punished by being forced into ridiculous checkout lines. Example: standing there forever behind someone trying six different EBT cards to pay for groceries. At the end of the day, many of us will just shop somewhere else -- somewhere that actually values convenience and customer experience. Now explain this to me: Walmart and Sam's Club are the SAME company, right? So why does Sam's Club have "Scan & Go," but Walmart acts like that technology is impossible? I've literally asked management about it, and the answer was basically, "We think customers will steal from us." Oh really? Is theft suddenly not a risk at Sam's Club? As if the one person checking our receipt at the door really has security in control! When your store is dirty, employees are rude, prices are cheap, and you only take cash or card while refusing modern payment options, you drive away decent customers. Not because of one issue -- because of ALL of them combined. Above everything else, you make shopping inconvenient. At this point, Walmart is just a hop, skip, and jump away from becoming WinCo. Go look up the reviews for WinCo in Lancaster... that's exactly where you're headed. And the really sad news is... in AV, dislocation is better than the others. That should really put it in perspective. So sad. read more

This Walmart is huge and well organized, though it is set up different from the ones in my area.. also noticed lots of employees around and all were super friendly and helpful. When checking out, had to go in a line I didn't see any self checkouts so the wait time was a little bit but not too bad, plenty of cashiers too. I also came here to do a return, and when asking what aisle something was on when I was done the customer service lady looked it up via the phone and told me exactly which aisle. Great service!! read more

Walmart Supercenter - Outside - Department Stores Near Me - Lancaster, California

Thought the 'NEW' delivery service would be my savior, since I'm losing my ability to drive. WRONG!! My last order delivery is a perfect example for never using Walmart delivery and unfortunately, this is the third time in a row my order has been incorrect. #1: the delivery driver handed me a paper bag that I knew was not or could not be the only bag because of what I ordered. The contents of the bag was 2-4 packs of the Walmart brand toilet paper.(NOT ORDERED!) and a tomato. The tomato was ordered. I told the driver that this was not my order and I asked him. I asked if there were any other bags because this WAS NOT my order! Driver informed me that that bag was the only bag that had a label on it with my name, and I insisted that that was not my order and had to pull it up on my phone to show the driver that this was not my order! He reopened his trunk of his car and we went through the other bags to complete had actually ordered! I'm not blaming the driver, he just delivers what someone else loads in his trunk. If this was the first time my order was incomplete I might over look at, but it's not and it's not the only problem they have! #2. SUBSTITUTIONS, I always mark no substitutions! I don't want someone else deciding for me if what I'm attempting to purchase is not available. I requested bone in chicken breast, two pack, I was planning on barbecuing, what they brought was a 2 1/2 pound boneless, skinless, chicken tenderloins! When it specifically says NO SUBSTITUTIONS! Substitutions should never be included when the customer has specifically marked NO SUBSTITUTIONS! unless you contact a customer directly! Then, try and call to complain! You get an AI circle jerk! It gives you options of what you can complain about, and of course, not one of those options have anything to do with receiving the wrong items! If this was the first or maybe even the second time I have received substitutions when I request no substitutions, or have received the wrong items, items that were never ordered. Charged for duplicate items, when only one of those items were actually in the bag! The only reason I started shopping at Walmart recently was because of the delivery service. But when the delivery service fails, you massively, it's not worth it! So now, Even if I have to pay for a cab both ways, I will never have anyone from Walmart. Do my shopping for me, that means if I pick it up or if it is delivered! read more

Ridiculous FR. first I go to buy some Tylenol. It's locked so I push the button and wait 15 min. I finally left to continue my shopping then I went to men's T-shirts and found a few shirts. I really wanted to buy and they were on sale for 10 bucks. They were under Lock and Key so I pushed the button and waited right there for 20 minutes nothing I called Walmart and tried to contact the manager apparently there's no manager and then I asked several employees. Can you give me some help right here like I wanna buy these things and they call on their radio is like a joke over there. Nobody came when I was checking out. I told the cashier and the cashier was like oh I'm sorry didn't offer a solution. This place is garbage. Why are we wasting our money on this bullshit?? read more

Jacob helped me this morning. Arrived at 6:45 they open at 7 until 7. I received bottle service $64.. I'm done by 7:18.. thank you Walmart auto for taking care of me read more

Worst location I've ever been to. Employees are not friendly or helpful. If not for curbside pick up, I'd never be back.

I waited in line about 15 minutes while the people in electronics were ringing up customers buying everyday things. I needed two things that were locked up . I finally got my stuff and headed to buy some legos . I rang the bell, and no one came . I waited about 20 minutes then I went to find an associate. Went to the front to check out and more that 4 cashiers were chewing gum. Very tacky read more

Yesterday I went to Customer Service to turn in a lottery scratcher. When the woman scanned the scratcher it came back not a winner. Now I know it wasn't a winner, but there was two bonus box's that were a winner, but the woman wasn't smart enough to realize it. I tired to tell her, but she's a moron. I believe that the woman needs to quit her job and go back to the street corner where she belongs. I'll play the lottery at Walmart ever again. read more

Walmart on Valley Central Way, in Lancaster, CA. The Pharmacy--be careful! Picked up medicine. The guy behind the counter was taking a long time on the computer looking up my meds. I was not felling well. After about ten minutes he said "I can't find the medicine, you probably have some at home." Not feeling well, I took the medicine that was available. About three days later I was feeling better. I then realized that the worker did not give me my prescription! I went back to the pharmacy. I asked to speak to the supervisor. I explained what happened. She checked the computer and it said I received the prescription!!! He stole my prescription! He probably sold it on the streets! I told her to run the cameras. That is when she gave me my prescription! Another incident occurred this week. I was buying some items at the pharmacy. I gave the cashier two five dollar bills and some singles. As I was closing my purse, she said that I owed her another $5. I quickly became suspicious! I immediately leaned over the side of the register and there was my $5 bill! She didn't have the time to push it under the register because I moved too fast! Now, since so many crimes are occurring at the pharmacy, I suspect they may be filling prescriptions, and not putting the exact number of pills in the container. People should count the pills while standing there! read more

Honestly, this place sucks and so do all the workers. I'm just trying to get in and out and I know I don't wanna be here and they don't wanna be here (the workers). You guys need to have some sort of seminar or something on how to be nice to people and how to be efficient. read more

Walmart Supercenter - The worst Walmart ever - Department Stores Near Me - Lancaster, California

Coming here early and on a weekday pays. The shelves are fully stocked, organized and no mess on the floor. The hot food are freshly out from the oven as well as the breads. Plenty of empty parking spaces and not fighting with anyone. I like the changes that are made. Big signs and nicely labeled. Sales associates are helpful and courteous. read more

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This Walmart always has hour long lines to pay, everything is locked up, and is a dirty store. I will say the one experience I've had with their pick up went well. read more

Walmart has made it hard to get things especially with everything locked. But I understand why they do it. Normally it takes like 15-20 mins for someone to come open the locked doors or majority of the time there's a line waiting for a worker. Well my recent experience was amazing. Ezekiel was probably the only one working the hygiene aisles and let me tell you he was SUPER FRIENDLY AND QUICK! He let us know he'll be right with us... he acknowledge us! I get it sometimes it's hard to acknowledge with a line but I appreciate him going above and beyond. He was an older gentleman and it warms my heart to see other customers being respectful to him. He was amazing. 10/10 customer service! He deserves a huge recognition especially working around rush hour and getting to everyone as fast as he could. Thank you Ezekiel for the amazing customer service! read more

I always going to buy here to pick up my orders from couple days ago from now they switch to papers bag, the paper bags tear up every time they over load the bag and end up tearing read more

If it were allowed they would not have a star at all! This the last straw! I hate coming here to shop. Most of the patrons stink of Marijuana! Many of the items are locked away. The store does nor have enough lines open. Time to let this store wither away. I will be selling my stock in Walmart and never shopping there again! As soon as this Thanksgiving day holiday is over, I will move everything to another pharmacy. I have giving them chance after chance. I am so completely done with this store. I am more than willing to learn to shop elsewhere. ​ read more

Bought some tires for my Mercedes (bought them elsewhere) and since I was already at Walmart, I figured that I'd just have them mount them for me. After waiting 3 hours I noticed my car hadn't moved from the parking space. Told the young lady how long I had been waiting and 2 minutes later my car was in the stall . 15 minutes later, they call me to the desk and tell me that they can't get my tire to stretch over the rim (it's the same exact brand and size tire that was already on the car). The Manager "Patrick" was extremely rude and told me that they ruined my previous tire taking it off and that they couldn't install the new one at all. I'd have to put on my spare tire and just figure it out. Asked for a gift card or something for my inconvenience but then he got upset and said he's not gigiving me anything and kept repeating "take it or leave it" while I was talking. I left there and went to a small little tire shop on Ave I and they toI'd me that my brand new tire was ripped and ruined. Walmart had ripped an expensive run flat tire while trying to mount it on the rim. I then went back to Walmart to get refunded for my ruined tire and the other manager said he already knew about what happened and that they let me leave with a damaged tire. WTF!!! Called corporate and came back the next day with a picture of my receipt (I don't live close to this Walmart). They said that i would need to bring a paper receipt. What if I had bought them online? What papar receipt would I have then? Smh. After 5 calls to corporate and escalating tthe issue, I finally got my refund today. This whole process has taken almost a week. The whole time I've had to drive on the 1 old tire which was half the reason I bought new ones in the first place. 100% DO NOT RECOMMEND you allow Walmart tire center to touch your vehicle. read more

Walmart Supercenter - Ripped bead on tire - Department Stores Near Me - Lancaster, California

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I just wanted too post how great my cashier Marty ...I was having a panic attack and he made me laugh and took me out of my bad attack. He checked me out and never stopped smiling. Thank you so much Marty you truly helped me today read more

Don't even THINK about having your tire(s) fixed at the Lancaster Walmart!!! Took my car in there only because it was a Sunday and I had a flat tire. They fixed the flat and I drove away but soon saw that the "low tire pressure" warning light had come on. I topped off all the tires with air but the light remained on. The next day I took it back to the Walmart tire center but the manager (through his receptionist) merely stated "probably only low on air" ...and he never came to talk with me or check out my tire. I had to take my car to another tire store where they found the Tire Pressure Monitoring Sensor (TPMS) had been broken off inside the tire. I took this to the Walmart tire center manager and then to THREE other managers at Walmart and got NO WHERE!!! Now I'm having a wonderful time dealing with Walmart Corporate, which is another horror story!! In the meantime I'm out $75.00 for the TPMS they broke ...but could have fixed for pennies!! read more

Once again, but at a different Walmart, use the call button for assistance in the Automotive accessories aisle and waited for ten minutes with no response from any of the dozen associates walking by. I held the button down steady for another three minutes, didn't make one bit of difference. I finally walked away not getting the much needed $18 Cell phone holder for my Tahoe. Stop locking so much crap behind glass if you're not going to make it a priority for your team members to respond in a timely manner. It's disgusting how little, whoever the call is received by, gives a crap about good customer service! Saving grace today was the super sized Peeps! read more

Walmart Supercenter - Super Sized Peeps! Oh my! - Department Stores Near Me - Lancaster, California

Walmart third party sellers will rip you off and no help from Walmart. The posted adds includes battery on a power tool but you don't get the battery etc read more

6-21-2022 44665 Valley Central Way, Lancaster, CA 93536 Supervisor: VANESSA i made a purchase of a $88 dollar breadmaker which you can see in the photos is in my cart and im exiting the store after paying for my item. i was stopped by Vanessa and asked to see my receipt. i said its back at the self check out booth.(i dont need my receipts as i use a credit card for any returns so its all documented) Vanessa said that "you MUST show me your receipt or your not leaving!" excuse me? so several minutes of going back and forth about me being required to show my receipt and me saying i do not have to and i would like to leave. some more harassing statements by her and me trying to leave as i paid for my items in the cart. Vanessa then stole my breadmaker (physically took the item out of my cart, an item i paid for) and walked back inside the store. so because i paid for the item i was forced under deress to stay and i couldnt leave as they stole my item that i paid for. so i had to wait until they confirmed if i was a thief or an honest customer. needless to say she took the walk of shame back to me and placed the item back into my cart. as you can see in the photos she thought that she caught a thief but realized i was an honest simple customer. DID I GET AN APPOLOGY? an honest employee a respectable employee an employee representing a corporation in good light would have appologized for all the drama that she imposed... but no she took her failure personally and didnt have to strength to admit she was wrong. i would have accepted her appology and this yelp review would not be here. the employee's here have no respect for the customers at all. but i guess its Lancaster for you. she even threatened me that she would put my name in the database to ban me from entering any walmart. photos dont lie, look at her smug frown and crossed arms. lol she made herself mad. read more

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I attempted to have 6 of disposable cameras developed and they have no idea where they are. These pictures were all of my wedding reception and they claim to hold no accountability. They FedEx them out to fuji films and at that point they claim they are no longer responsible. I spoke with two Managers and both walked away if you ask what their policy and terms of liability are cause I dealt with them not fuji films and feel there should be some form of compensation. The moment you talk any legal terms they are told to walk aways from you. Not to mention you call and not a single worker answers. I was also informed it it due to them only having one operating phone in the entire place. Walmart is a terrible company to deal with and work for. These workers were very cold and did not care not even punch in my order # into any system to see what may be going on or at what point the processing stopped so they could be located. These are photos of a day in my life I will treasure and having those photos to view in my older age are now gone and they directly said it is not their problem and they can do nothing. And it was upsetting to be intimidated with having a security guard present with the second manager I spoke with. I am 8 and half months pregnant and in tears at the situation. Not at any moment did I yell, I pleaded in tears for any assistance to help me find these to get any information or aid to find the images of a memory very dear to my heart. I also have a recently deceased family member who attend our wedding and the images of him are gone. It sucks to learn the hard way at the level of poor service with Walmart. Find another service if you aren't buying simple store products. read more

I went in to get an oil change today Oct 14 2024 and the guy said he couldn't take my car because they are very busy and there was only one car ahead of me. This is unprofessional they supposed to take cars in until closing time. Never bringing my cars here again. This people need to get re trained again. read more

One thing about Walmart is that you can't expect amazing customer service on the floor. As a billion-dollar company, Walmart doesn't invest in having quality staff and you can tell by the interactions you have with the floor staff. We recently visited this Walmart and needed to get an item that was locked up in glass cages. We understand why they keep things locked up because of theft, but if they do that, they should make it more easily for us to contact a staff member to assist with unlocking the item. It was frustrating finding someone to help us out. We rang the button on the cabinet, and the girl came but quickly skip our section to help someone else. Another person cruise through but he didn't have access to unlock shelf and told us to ring the button. Took about 7 minutes or more for the staff to come assist us, and when she does-- she looks a tad annoyed and didn't look like she wanted to help us. It was off-putting but what I expect from Walmart. The only staff that we had a positive interaction with was the cashier who was patience when my friend's card didn't go through. Very understanding and not rushing us at all. read more

Walmart super center hay tons of of products under one roof, the side of it is out of proportion

If I could I'd give zero stars. People should start calling corporate daily on this walmart, every single time I come here the produce is completely dead, all of it. I used to buy produce at Walmart because of how cheap it was, but now the quality has caught up With the price, take a look at the tomatoes in this picture, all rotting and causing the others around them to rot. Even the produce we bought that looked fine on the outside was no good once we cut into it. Hopefully walmart does something about this, otherwise I'll continue going to Vallarta for Produce. read more

Walmart Supercenter - Rotten Roma Tomatoes on the produce floor at Walmart - Department Stores Near Me - Lancaster, California

Honestly I HATE coming to this store. It's dirty and everything. I mean everything is locked up (chapstick, kids Tylenol, nose Fridas) I only come here if I have to for a quick run. The beef they sell is low fat and good for my dogs dinners. Sometimes I find good deals on the clothes as they have indeed stocked up on better quality clothing however best of luck finding the sizes between 4t5t as they are always sold out. read more

This walmart is extremely big the lines are really long to checkout people at auto center are helpful employees are friendly here read more

Walmart Supercenter - Walmart - Department Stores Near Me - Lancaster, California

I don't know about anyone else but for me going to Walmart is a trial to be endured. I go only because they do have some things that are worth the upset, the time and the frustration of walking out with less than half of my list. Oh, they have everything on my list but half of the products are kept locked behind glass walls and I do not have the time to find an 'associate' that isn't busily on their way to someplace else, carefully not looking in my direction at the five or six different locations I might find the products. Then, if I can get an associate to open the glass wall I must hurry to get my product, not examine the boxes for content, directions that I can understand, not compare prices for the amount as I would if I were not being treated like some criminal who might grab and escape with their precious jar of face cream, or the fifteen pound vacuum cleaner (I'm 82 ) as they stand there helplessly. Then once I have the few things that are left out in the open, as I dodge around the associates with the carts who are doing the shopping for the people who don't mind the quality of what they get, I get to stand in the checkout lines that always have a minimum of five people in line each with cartloads of goods. Heaven forbid the store should have the 10-15 items or less lanes! Then I can only hope that the checkout associate isn't the kind person who loves to chat up each customer, passing the time of day while carefully loading each bag being sure to show consideration of each purchase. Then, because of the shortage of space at the end of the checkout, because I bring my own bags and am limited in the weight I can handle, I must rush-rush, scurry to put things in my bags, fending off help from well meaning customers behind me who want to help load the bags and get me out of their way. Finally I stumble out, worn and weary, past the security guard at the exit who scrutinizes my cart and my receipt and reluctantly allows me to pass. Tell me, have I just imagined this time and again? read more

Visited tonight. Got yelled at by a short lady opening the deodorant case. She yelled "what do you want, which one you did you pick!" Wow! I told her I need to look at a few. I asked if deodorant is returnable. She angrily said "No it isn't! I don't think it is". She opened the case very angrily & stared menacingly, rushing me "that one?! Did you pick one yet!" When I tried to lift the corner of a sticker on a soft solid deodorant, she yelled in front of everyone "You can't do that! You can't break the seal!" I said "I was just going to lift the corner of the sticker so I can smell..." I told her it isn't a seal, it's a sticker and others have a plastic top, so customers can easily smell the products. She yelled "NO you can't smell it! You can't open it!" I was mortified that this lady was yelling at me so much and that she was so nasty & miserable! I quickly chose a deodorant and went straight to a cashier. I did NOT buy the deodorant. I just had to get out of there with my other items. Will never shop at a Walmart again. I'll stick to Target. read more

I really do wish I could rate zero stars. It's not just this Walmart. Walmart in general has just gone downhill quickly. Had to wait 15 minutes just to get some deodorant. Almost everything is locked up and good luck finding someone to unlock the case for you. And, the little button you have to push to summon someone to try and help you, dunno if they just don't work or the employees are just ignoring it. I think I will pay the little bit extra and go back to shopping in a regular grocery store where I don't have to wait for someone to unlock a case for almost everything I need to buy. Horrible, horrible shopping experience every time I go to this store. Manager should be ashamed of himself/herself. read more

Why is there only two 2 two lines open Smh When u ask the manager she says she will open a line 45m later we are STILL IN LINE. WTH read more

horrible service , security is full of crap, workers are lazy, and quality is bad. they had no bread and theres almost no canned foods, if you think your getting anything to eat here you might as well go to target read more

Walmart's Online Account system MAY be compromised and expose your credit card, PayPal, or other financial information to hackers! On the morning of 9/25/2024, I discovered an unauthorized charge of over $500.00 on my PayPal account. Somehow, a hacker was able to breach Walmart's Online Account system and piggybacked into my PayPal account. (Even though my PayPal account has a very secure password, which is changed on a monthly basis) I immediately called my credit card company, and they shut down the credit card. I also immediately notified PayPal and changed my password. My Walmart Online Account was last used the middle of August 2024. Even more upsetting was the rude and arrogant attitude of the Walmart Supervisor I interacted with at the Walmart Supercenter in Lancaster. I was directed by Walmart's Customer Support, to talk to a supervisor at the local store to determine what had happened, and how to fix the situation. Normally, I ignore rude behavior. However, due to the seriousness of the situation, I decided to take a stand against what I consider unacceptable behavior. From my perspective, Walmart was responsible for the data breach. The supervisor (Ariana), decided to BLAME ME for mishandling the situation, and showed ZERO remorse or sympathy. A quick search online, (reddit) shows that other individuals have also had their Walmart Online Account System hacked in a similar manner. I encourage anyone who has suffered a similar data breach, or customer abuse to call Walmart's Customer Support (1-800-925-6278) and lodge a complaint. read more

If you lock up half of the store and don't have anyone respond to the call for service then don't expect to sell anything. I've waited on average 15mins for someone to open a locked cabinets. There is no reason to lock up $4 items read more

Don't ever buy electronics from Walmart online or in general. Bought a 70" Vizio from Walmart, picked it up and went home. Opened the box and the tv is old, broken and not the same TV as advertised. Tried taking it back for a simple swap and they told us there's nothing Walmart can do and won't let us trade it for what we actually bought. Walmart has turned into one of the worst places to buy anything. I want my money back!!! read more

The worst of them all!!!! Wait forever for someone to unlock case .The employee stands around talking to the their coworker as they look at you before opening it. The best part is a shelf stocked wrong and manager will honor only one at the price listed. She told me to read the Walmart policy. It mentions online and nothing about an inaccurately stocked shelf. read more

Walmart Supercenter - Policy - Department Stores Near Me - Lancaster, California

The T-shirt's are locked up now? First it was deodorant, then alcohol, then lego and now graphic T-shirt's? You can't tell what most of them are the way they are stacked either. Did I really need to hunt for an employee because there is no button, deal with her attitude because I politely interrupted her stocking, and have her walk behind me all the way to the register holding my AC/DC T-shirt? That's as ridiculous as the 20-30 minutes I wait EVERY time that I want to buy alcohol or a Lego set for my son. You are locking up things to protect them but really you are locking them up and people will just go shop elsewhere. That's what I'll be doing from now on. read more

Walmart sucks they do not have enough employees it took 1 hour just to get a mouse pad.