This review is solely for The Harry Potter Pop-Up Event inside Walmart. This is a must-see for fans celebrating 25 years of the magical series! McCormick and Coffee Mate have created an immersive experience with themed decorations, and exclusive Butterbeer sweet treats. Enjoy tasting Butterbeer-inspired coffee and while hot chocolate drinks, while engaging in taking photos with Hogwarts background. There are also special Harry Potter-themed McCormick and Coffee Mate flavors available for purchase. On weekends, they give away limited free custom totes. read more

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Walmart February 2, 2026 4 stars This Walmart has one of the strongest clearance sections I've seen in years, with a large selection and substantial markdowns. From a value standpoint, it's impressive and well worth checking out. Customer service, however, remains a weak point. Employees did not greet or acknowledge customers, even when making eye contact. Despite Walmart reintroducing branding focused on friendliness and assistance, the in-store experience does not reflect that message. The store delivers well on pricing and clearance deals, but shoppers should not expect proactive service or engagement. read more

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Too many self checkout lanes and only 2 with actual cashiers. I personally hate self checkout. I don't want to touch those screens and scan items. They are filthy. It's no wonder their stores attract shoplifters. Businesses have gotten lazy. read more

I stopped by the deli to pick up a snack and had a very awesome experience. Marcus was very customer focused, patient and kind. He also made sure that the food items that I selected were fresh and hot; and they were! read more

I live in the area so this is "my" Wal-Mart, I don't often shop here but I wanted to order some printed pictures off my cell phone and I was having a hard time with it. Two associates, Kevin and Michael, took the time to help me. Truly, it brightened my day that they were so helpful. read more

This is for the Optical department and Gashaw. My glasses were bent really bad and she worked on them for about 10 minutes to straighten them. She is awesome! read more

I've been a Walmart+ member for over 5 years and have always trusted Walmart for my family's shopping. But right now, I'm heartbroken and frustrated. My account was suddenly banned over a "returns violation" I was never even told about. Since Thursday, every order I've tried to place has been canceled. Because of this, I've missed the Texas state tax-free weekend--a time that really helps families like mine save on important purchases. I've been patient, but it's now the 4th day without answers or resolution. Walmart, loyal customers deserve better than silence. This isn't just about convenience--it's about trust. Please do the right thing and fix this. read more

My first visit to this location as all items on shopping list in stock. I initially was turned off with setup as finding aisle B6 was challenging (tucked away and not accesible from main aisle). After grabbing last item on list, I browsed and was shocked to see a large garden and craft section. Thank goodness I did not have a shopping cart as I would've grabbed several planters and stands I did not need (first time seeing such a wide variety at a Walmart). There was also a $1 section at front of store very similar to competitor. With my closest location remodeling and this location's layout/concept, it makes me wonder if Walmart is looking to improve my love/hate relationship with them. The missing shelf price labels and numerous workers too busy talking in middle of aisle for a 'hello' tells me it won't be a total love/love relationship but definitely a happy medium. read more

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On my way to my co-worker and his family's house near Dallas, TX, I wanted to buy a couple gift cards to go with the chocolates that I had bought for him and his family the day before. The first Wal-Mart I saw was this one so I stopped by. I ended up getting 2 gift cards, Olive Garden + a few other restaurants and Dairy Queen (you can't have dinner without ice cream afterwards LOL... okay, yes you can, but why not make it yes you will LOL). Wal-Mart in TX is no different than Wal-Mart in CA. I didn't walk around the store, but it was very clean and bright. I just used the self-checkout and transaction went smooth. I actually was hesitant to use self-checkout for gift cards, but it worked like a charm. Thanks Wal-Mart for making it easy! read more

3/9/22 Updated Review. Thank you Matthew for making things right. We appreciate your level of customer service and follow through. LACKS INTEGRITY! The plush toy was on clearance for $0.75, but still rung up at $5.00. After the staff member checked, she removed the price. Even though it was marked down, it didn't reflect on the system. We cannot override a price that's over $4.00. read more

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I mostly work at night and go home around midnight during the week. This makes me a prime customer for Walmart since they are open 24/7. I can hit this Walmart on the way home late at night and it's very easy to get in and out of. This Walmart seems to be one of the bigger ones (I don't know how accurate that statement is) and they usually have what I need. Honestly, I enjoy coming here late at night because it's not wall to wall people. The one thing that is tricky is that they shut down the self check out registers around midnight and if you are there at the exact time they are working with the registers, it can get bogged down. It's a good Walmart and the produce department is in front and always seems to be well stocked. They re-stock late at night when I am there, so I have to dodge the pallets and boxes, but it's not a big deal. This is my main Walmart, especially at night. read more

Walmart Supercenter - No! - Grocery Near Me - Mckinney, Texas

Disclaimer: This review is for the grocery pick-up only. The Walmart app allows you to grocery shop, including quantities and such, filling your "cart" like the real one in the store. Before you get there, though, you choose your Walmart, select an available pick-up time, and then fill your cart. The app can tell where you are, if you have location services on, and will help you identify the Walmart nearest to you. So far, I've had pretty good luck with available pick-up times--you should be able to get a time the next day, and if you do it early enough in the day, possibly even same-day (that's happened to me a couple times). You enter a credit card number to pay for your order, and while reviewing your order, you can select which items (or not) you'll allow Walmart to make substitutions on. If weighable items are included (e.g. produce), Walmart will give you their best guess on the price, but state that the final price will depend on the true weight. On every order I've placed so far, they've usually overestimated by just a bit, and my final order was slightly less than the total provided at checkout. When your order is ready, they can text or email you, and the app can alert you also. You "check in" on the app when you're headed their way, and based on your location it calculates for you (and them) when you're expected to arrive. You can also provide your car color. The diagram of the Walmart in the app displays to you which side of the building the grocery pick-up is located. When on the property, orange signs point you toward the grocery pick up area. Park in a reserved spot (orange signs) and an employee will come out to greet you and take it from there. They confirm which, if any, items in your order needed a substitution, and then load the groceries in your car. Easy as pie! read more

This place was so terrible today. My wife waited 2 hours for her grocery pick up. She ordered $180 worth of items just for them to tell her she only ordered 2 things. How can that many things be out of stocks. They just told her sorry we can't do anything about it. NEVER USE THEIR GROCERY PICKUP. we both tried calling someone to ask why it was taking so long and no one answers their phone in the entire store. After calling every department I was able to get transferred to a manager who said he would go check on her which he never did. Glad they treat their customers so well. read more

We came in yesterday and walked around looking for some items. We found both of them. And I found some super cute stickers on sale for 2:00. Also the store was clean and the employees were very helpful read more

Walmart Supercenter - Grocery Near Me - Mckinney, Texas

Some are great some are inconvenienced by your presence. What can u expect it's a Walmart. Word of advice that I learned in my 23 years of being in customer service. You make eye contact greet the customer, go out of the way to look up and make eye contact. Don't pretend to be busy. Ignoring and purposely walking away to not help a customer is not good for business. But what the hell people come in anyway so why push these great qualities on to employees. I've learned to not ask for help. I just keep looking until I find it. Maybe I should ask a fellow customer? read more

Walmart Supercenter - Moldy corn. Not good. Management not doing their daily walks. To busy on their phones - Grocery Near Me - Mckinney, Texas

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Avoid at any cost they have no clue what is going on went in for an oil change at 4:00 pm and was given the run around finally they acted like they do not have the oil for my car 2014 dodge caravan no Ferrari here previously had used the Walmart on Ohio and 121 the smart person at the cash register could not find the previous service finally she said can find it a minute before that the tech found it on the iPad to scar 1:30 minutes later was done I have one word for these people there was a company called k mart and these fine people like this are hedging into that direction withe the best company in the world Walmart I am sorry we have this kind of treatment and we are the one paying the bill read more

Everything about this store says F U to the customer. They took out all the checkouts and put self serve only, sporting goods has dwindled to pretty much no hunting supplies and vegetables are the worst I've ever seen. Don't even think about using curbside pickup for groceries because half the order will say unavailable, but if you go inside, it's right there on the shelf. I've sent pics and emails to Corporate and they always punt back to the local store. Walmart is turning into a large Dollar General store. read more

Walmart Supercenter - Rotten lettuce - Grocery Near Me - Mckinney, Texas

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Crossroads Walmart has excellent curbside service. Staff is friendly, fast, courteous, and efficient. They take time to ask how you want eggs or bread handled (up front or with other groceries). On the rare occasion that something is not as it should be, Walmart customer service will take care of it and issue a refund/response quickly. Service is so helpful for those who cannot successfully or just don't want to navigate a large store. Thank you, Walmart! read more

This review is specifically for curbside pickup. I placed my order without issue and even received an email it was ready 15 minutes early. There was a follow up that 3 of the items I ordered were out of stock. I was prepared to adjust to this. However, when we arrived we learned NOTHING was ready and the store was clearly accepting more orders than they were capable of filling in a timely manner. The line for pickup was over TWO HOURS! No one offered any explanation or apology. After being in the stall an hour and noticing cars that arrived after us were departing, I approached the window. I learned my items were never ready and were still being pulled! There was a man there for their delivery service. God bless him, he was still trying to fill an order from 4 hours earlier! The manager said it had "been like this all day." This means that despite being severely behind, they were communicating to customers everything was timely, causing a larger backlog. Again, no explanation or apology to the multitude. In the middle of this convo, it started to thunder and the manager said she couldn't send her crew to the cars until it had stopped for 30 minutes. While I can appreciate their safety protocol, I had no more time to waste on the broken process. I cancelled my order and went to the grocery store down the street with my dreams of staying out the 38 degree weather shot to bits. I've never done curbside pickup before. I may try this service at another location, but this one clearly has organizational and communication issues. I'm sure my little $50 order meant nothing to them, but it was a test and they failed. read more

Online order yesterday (minimum of $30) all I really needed was toilet paper. I bought other things just to be able to order 2 pkgs of toilet paper. I am not hoarding just need to get through the week. Instead of fulfilling my order today when they received a truck of goods, they cancelled the toilet paper on my order and put it all out on the shelves. It was gone about a minute before I arrived to pick up the items I didn't really need. I had already paid and planned ahead, patiently. Now I'm annoyed. I feel like they should have fulfilled my order before putting it on the shelves for the hoarders. ‍ read more

Just when I thought Walmart had reached the worst level of customer service possible, they have found a way to make it worse. Walmart had just finished putting in many more self service checkouts, which I thought would be a good thing and speed up checking out. However, I was going to checkout with a big cart of things, which I would never want to check out myself, and they had no one, not one cashier working. I have since been back, as has my wife, and we have never seen a cashier working. I am thinking maybe I should fill out an application. If I am going to do their work for them, I should get paid for it. I find this incredible. I will not go back unless I only need one or two items. I would like to encourage everyone else to do the same. The other grocery stores are not much more expensive, and I think it is well worth it. I would encourage everyone to write a review. Maybe someone will finally listen. Doubtful, but possible. read more

I'm leaving this review for an awesome employee at this location. I frequent many Walmart's and meet many cashiers. Debra is so professional, friendly and simply stands out among the rest. I truly wish all Walmart's had at least one Debra McKinney! read more

Walmart Supercenter - Grocery Near Me - Mckinney, Texas

I've been to Walmart a few times recently and they have been uneventful. However, Kaiya was probably one of the nicest cashiers I've met at a Walmart in a LONG time. She was friendly and engaging and quick to get us helped. Thank you, Kaiya! read more

Garbage pickup process. I ordered something and drove in to pick it up, but they said I had to go into the store to do so. Okay, no biggie, maybe I misread the email. I asked which door I should go through to get to pickup the fastest, and she said it doesn't matter. I took her word for it and went to one of the entrances- wrong one. The other door was literally a straight shot back, whereas I had to navigate groceries, clothing, and electronics to get there. No one manning the desk, but the door was propped open so I could hear the employees chatting and not helping. They had a little "press for assistance" touchscreen, which I did, only for it to turn off five minutes later. I touched it again, same deal. Third time, four employees walk past me and ignore me when I ask for help. Fourth press and I finally got someone. My order was relatively large, but it was all in boxes that I originally expected to be able to handle myself. Employee asked if I had a buggy, to which I said no, and he laughed. There was no offer of assistance except for a bag, which wouldn't have done me any good given the size of the boxes. Garbage Walmart, garbage pickup experience, garbage staff. Maybe pay attention when someone presses the help button next time instead of sitting around in the back chatting and ignoring the person you keep walking past. read more

This store is fabulous! So clean. Wonderful selection of items. Staff are very friendly and helpful.

Please train your employees to not block aisles when preparing the pick-up orders and to observe the 6ft distance rule for shoppers who are coming into your store! read more

This is not the nicest Walmart, but the closest to where I live so I go shopping here before I go on my trucking over the road Hauls. They usually have stocking happening throughout the day but for some reason and their chip section is always empty.The bathrooms seem somewhat kept up but they are getting a three star due to them not having a full shelf of chips when I see people stocking constantly read more

NEVER GO TO THIS WALMART AT NIGHT !! My experience inside the store was just fine , regular customer service, great prices . When I walked outside of the store with a cart full of groceries I RAN FOR MY LIFEEEE !!! This Walmart is infested with ROACHES , I mean hundreds of roaches just running around and flying .. I'm scared for my life to ever return to this Walmart , and I feel bad for the employees who leave the store every night they probably count to three and run like hell to there cars. Anyways my experience overall would of been five stars if I didn't get chased by roaches . That's all read more

If you want to check out every single thing in your cart and then on the way out get checked for every single thing in your cart go here!

This post is for the auto center at Walmart. I noticed a huge screw in my tire and was on pace to lose air in my tire. I pulled into Walmart for help because I thought for sure they could help. Wrong... I was turned away at 6:30pm because it was too close to closing time - 7pm. I noticed Firestone across the street! Thank God they came to my rescue. read more

I hope to God there isn't anyone on earth dumber than their auto center employees. It took me 30 minutes just to get logged in as a waiting customer to have tires replaced. These guys seem not to know wth they are doing. I wouldnt be writing this review if they were simply slow or not the smartest people. These guys are SCARY stupid. I felt like I fell into the movie "Idiocracy". read more

SELF CHECKOUT ONLY ! ! ! I will NOT shop at this store again. They removed all cashiers and everyone is FORCED to use SELF CHECKOUT now. I will not mess around trying to ring all my own shopping up because they have NO CASHIERS ! A cashier is the absolute minimum level of service a store can offer and they cant even offer that now. read more

I've been using Walmart's online grocery pick up since last year. I switched to delivery when the option started but OMG it's so hit and miss. I've had my order cancelled 3 times since they began deliver and you can never get ahold of anyone to get a status. Be careful because it's like the man behind the curtain someone is running their online delivery service department but you never know who. The website needs to be enhanced. read more

Neat store and well organized. Had a cashier yell at me once because she didn't understand my request. Felt very embarrassed because everyone turned around and were staring at me. This blonde haired matured female cashier was very, very rude and disrespectful. Reported the case to some managers and they apologized for her rudeness and ignorance because the cashier gave the wrong answer to my question. Been avoiding the store since then. read more

Another attempt at Groc delivery. Another " Door Dash" dismal failure. My email 1147 alerts me the groc are " on their way" . So I move to front to sit and wait, clear view of driveway. Ready to take my delivery . 1205 , I'm still waiting but I get a message " driver outside" and " groc. Delivered!" Aah! NOPE! Nobody here, and certainly NO GROC.!! 4 frustrating calls. Endless ringing. No body picking up. Even on the preferred pickup/ delivery #. 2 calls to rhe 1800 # and finally Wal-Mart.com. story " EMER" tje driver told changed with each person I talked to. Car issue ? But he drove * back to store? Then it was ",he walked back WITH the entire order"??? Did he have a cart?? How long were my groc in sun? Why did he say he had " arrived" and then further claim to have " delivered" them? He said he walked them back before 12 but texted delivery @ 1205? What a racket!! Then they said we will send it back out! New driver is...EMER! WTH?? the same guy who JUST lied about car failure? And already delivering? 40 min. Later his car is no longer having " catastrophic" car failure???!! Door Dash experience for Me is killing the Wal-Mart GROC. Shopping! The whole idea is I paid for a service. So I COULD have delivery when I need it! 2,for 2 total MESS! read more

Worst cashiers, poorly, managed, terrible produce, very little organic selection and did I mention poorly trained cashiers and bad customer service?? Will not be setting foot back in this location unless I'm in dire need!! Too many other choices around to shop somewhere this disorganized! read more

I like the Grocery Pick Up! The guys are always real nice and load the groceries into the car :) read more

What's to say? It's Walmart. Definitely the nicest Walmart in McKinney, to date. When I go in, I usually get my kiddo a happy meal. Surprisingly the McDonald's here is better than most of the other locations in McKinney. The shelves are stocked well, and in my experience usually fresh, especially bread and dairy items. I love the cash back app, and use it every time I shop. I've earned over $200 back shopping for normal stuff. The only downside to this Walmart is the parking lot and entrance from the roads. It's located in a really high traffic area. I'm always afraid of getting in a wreck. But - then again - it's Walmart. Busy Busy. read more

I went to the Auto Center today and had AMAZING service! Everybody was so kind, helpful and truly was there to help me. In today's world it is so refreshing! I'll be their customer for life. Thank you Auto Center at 1721 Custer for exceptional service!! 5 stars!!! read more

I know that most people think - a Wal-Mart is just a Wal-Mart, right?!!! Wrong. This location is the exception. I am here multiple times a week, and the staff literally knows my name. They always say 'hi' to both myself and my children on every visit. They always greet me with a smile. The staff is not just friendly but also bends over backwards to be helpful. Their stock for items both on the grocery side and the personal items is truly fantastic. Wal-Mart also recently did some rebranding on clothing, accessories, shoes, etc. I used to be a die hard Target girl. But, I have to say that the new items in Wal-Mart have made me a fervent fan of not just their groceries but also of their clothing and jewelry! And, they sealed the deal with me today by opening a Claire's Boutique in the front of the store by the registers. Genius. Pure genius. read more