I do not shop at this Walmart supercenter frequently as they are closer ones to my home. However, this store seems to have Numer items that are not as many of the other locations. Today I was able to catch a great deal on some lamb shanks and a handful of other products. Guess I'm gonna have to periodically come out this way to see what else is in store. read more

HORRIBLE!!! Bread was OPEN when we got it delivered!!!! I mean cmon! They opened it which if we didn't noticed it would go bad even faster. They didn't touch it thankfully we don't think cause there's no signs of it but horrible!!! Why open it?!! You didn't pay for it!! read more

Walmart Supercenter - Opened bread once received from delivery - Grocery Near Me - Murfreesboro, Tennessee

I tried to order an item and it was only available for pick up or shipping. The cost is THE SAME FOR ME TO PICK IT UP!! When I finally made my way through the ridiculous check-in and went to pay I was told that the item is NOT IN STOCK. WHY NOT SAY THAT ON THE ITEM WHEN I PUT IN THE ORDER??? read more

I actually almost enjoyed a trip to Walmart! Needed a few things and this was handy. Lot was not nuts, customers were not nuts, found what I needed for reasonable prices and checked out quickly. read more

Had a return and was told by a very rude manager who I can only assume has never worked in customer service before tell me I should learn to read as it's "posted everywhere" that I can't make a return after 90 days. I mentioned it's not posted everywhere, only in customer service, and it's not anywhere on my receipt. I didn't get this unfortunate humans name but he was an overweight man with an Afro and a bad attitude who I desperately hope gets fired for his terrible demeanor. Management should definitely lead by example so maybe this person could start by greeting clients and apologizing instead of telling them to learn to read. Or maybe even start with taking a shower, that might be better. Truly grossed out by the whole experience. And this nasty person. read more

Food was on the road for over an hour and a half. We don't appreciate multiple deliveries that bring our food late. Especially when we have perishables. Improve your service and we will to use your annual services. read more

Zero stars made an order delivery between 2-6 the department closed early so I could not get help from the store! 1800Walmart said the original driver declined pick up duct we used the tip less 30 day free service. It to talking to a representative to get a new driver to pick up hopefully it arrives it now after 8 no delivery will be asking for a refund! read more

Shirley in electronics rocks! She has impressive sales skills and she did absolutely everything she could to assist me. 10/10 recommend Shirley in electronics! read more

The Walmart on Memorial is always a mess. The carts are in terrible shape, some will barely roll. Help is hard to find. My daughter waited 20 minutes for someone to come to the fabric department to cut her material. Another couple were waiting, too. This after the associate had been pages several times. The other couple left their pile of goods and walked out. My daughter waited a bit longer then she, too, left and went to Hobby Lobby. The shelves at this store are often not restocked for weeks. I have been waiting for one of their floor cleaning items but it still is an empty space. This Walmart is in a prime location. read more

Walmart Supercenter - Typical day at Walmart - Grocery Near Me - Murfreesboro, Tennessee

placed an online order at 11am... waited all day at 9pm my order still has not arrived. The money was taken from my account immediately however I'm advised it will take 7 days for it to be returned if I cancel the order. No one answered the phone at the store. I am completely disgusted with Walmart. Now My family is without groceries and money..... never order from this Walmart on Memorial read more

Poor service caused a downgrade. I needed some help in sporting goods but no one was available in the department. Walked over to another department and asked them to page someone to come over to help me. No one came and I again walked over to the other department and asked for a page. No one showed up again. This was early in the evening on a weekday, right around the dinner hour. If not for the person that paged for me, they would have dropped down to 1 star. Wasted almost a half hour there and walked out without getting what I needed. read more

Had perhaps the worst customer service encounter in my life at this store. I went to return some baby formula and the woman at the customer service desk acted as if she didn't know how or want to make the transaction. She claimed that only people on "WIC" can make a return. Confused, I showed her my receipt and explained that the item is unopened. This interaction continued for several minutes and thank goodness the manager came to explain to her that a customer only needs a receipt. As she was making the return transaction she got offended that I didn't want the credit on a food stamp card (that I didn't have), but a credit card. After 20 minutes the return was finally completed. Completely unprofessional, loud, rude, belligerent. Where do they find these people? read more

This is my second visit to this Walmart location and probably my last. The customer service here is horrible and all due to management. The same problems all Walmarts have 50 customers waiting on three registers. Learn to multiple task people, if it isn't busy stock or clean, god knows the store could use both, but when it is busy you need to have several people trained to run registers on every shift. While I have been here this story lost 5 wine sales because they didn't have enough people running registers. Why, because on Saturday nights you have to sell alcohol by a certain time or you can't ring it up at the register. read more

I tried calling 5-6 times just to ask a question about a return/exchange so I didn't have to drive there and find out I can't do what I need to do. Literally listened to the phone ring for 10 minutes each time. I bout went crazy! I can't listen to that ringing tone anymore today. I know you guys are short staffed potentially but act like you care. Pick up the dang phone if it's ringing. Act like you give a dang at least! I'm very pregnant and don't want to haul all this crap down there just to find out it cannot be returned. Seriously.... get it together. read more

Clearly I was over dressed. I should have worn my pajamas and house shoes. Not only was I overdressed but I was forced to ring up my own purchases. Paul Harvey, plugging the happy and friendly people at Walmart, would be appalled by the current state of the retailer. They need decent employees who are trained in customer service. It appears they are going the way of McDonald's-into obscurity. The company needs desperately to provide money for more cashiers! read more

It's walmart. No cashiers self checkout seems to have a long line parking lots a mess with all the other buildings and he amount of traffic. If your looking to buy something and get in a minor car accident after waiting to get checked out of 20 minutes this is your Walmart. read more

Due to an over abundance of problems that only a manager can deal with, manager was never able to get on the phone and answer my question. I was transferred around several times and I let it ring 30+ times before hanging up and calling back several times. Walmart operator said it was my fault for hanging up too quick, and that a manager was on the phone with the government. This store is only good if you know precisely what you want, and where in the store to find it. Calling is absolutely useless, and asking a question in the store is an exercise in futility. Good luck saving a nickel, because you get what you pay for. read more

The look, decore and speed of checkout is a welcomed improvement from other Walmarts in the Nashville Metro area. They are understaffed at times but if you know what you're looking for this is a step up for Walmart. Their call in experience needs much improvement but that does not merit the one star rating several of my predecessor reviewer's have given this entire store. I hope the general manager reads these reviews from time to time, as there is some really helpful information in these reviews to help take this store from a four-star to a five star. read more

I worked until 2:30 at Nissan. I went by this Walmart because I needed some ingredients to make banana pudding before 7am. This heffer was closed. No signs or anything. I see people onside but the doors locked and they were not answering the phone. I finally saw someone come out to smoke and found out they're closed till 6am. Too late to meet my goal. If I'd known that I wouldn't shopped at the Walmart in Smyrna before I came home. Now I don't know what I'll do read more

I come into this particular Walmart often because it's closer to my house than the others but after what happened to me today, I'll either be driving to the other one on Rutherford or going back to NOT shopping at Walmart. I went through self checkout as usual because lines are always long at the registers. I checked out with about 7-8 food items. As I was walking out of self checkout the loss prevention person stopped me and asked to see my receipt. I didn't care but thought it was very odd. She literally went through the 2 bags of items I had and checked the upc off the items to match it up with my receipt. Really?!? Then she pulls out some butter I had in the bag and told me that it wasn't on my receipt. I clearly state yes it is and shows her the item on the receipt. Her statement was "oh I didn't see it on here because it rung up as numbers"...so what are you saying I tried to steal some damn butter? Pissed!! It was embarrassing and I thought about and still is thinking about taking the $25 worth of food I purchased back to the store and just going to Kroger or Publix up the street. Don't you think if I wanted to steal anything that it wouldn't be some damn butter smdh. The funny thing is other people were coming out of self checkout but she stopped only me . I stopped shopping at Walmart a long time ago because personally I hate that store but when this one went up close to my house I decided I'll give it another shot. I think I made a big mistake and not sure if I'll be returning. read more

I've been to this walmart multiple times, and I have to say they are severely understaffed. I always witness this when I go to the deli if I'm shopping during the week. Tonight there was a long line of people in the deli, which isn't unusual. A woman became very irate at one point and the man behind the counter tried to calm her down. He explained that he was a manager, one of the girls was a cashier, and the final one worked in the bakery. I think it's sad that they had to pull these people from other places just to help out. And this happens all the time. There are always store managers in the deli whenever I go there. At this point I feel like there is probably just something wrong with the deli here, like the department manager or inconvenient scheduling perhaps. I also wanted to point out that the 1 star review might seem a little harsh, but the deli has been a problem for months now. Despite being understaffed I was still waited on within 5 minutes despite these associates having very little training. I do hope walmart actually looks at this review and realizes they need to change how things are currently being run in this area. read more

I never thought I would say this but I really like this Wal*Mart. Although I know the building of it will ultimately change my beloved side of town forever, it is nice not having to drive across town or to Smyrna to get to a Wal Mart. The parking is smaller than most Wal Marts but I've never had trouble parking. The building does look small but it is just as spacious as most other stores. They have a good amount of self checkout and quite a number of lanes, although they never have many open when I'm there. Staff has always been nice, even though I've had minimal interaction with them. One good thing to point out about this location, Black Friday shopping was a breeze compared to other stores. My parents snagged a 65 inch tv for $648 before tax and were able to get in and out in about 20 minutes. This new location is convenient although I know this side of town will now explode with new businesses. read more

I'm new to the area (but not to Walmart). I thought most Walmarts are created equal but I don't think that's the case. After first moving here I went to the Rutherford Walmart and was impressed with some of their home furnishings (furniture, etc.) and the rest of the store seemed average. Then found the new Walmart on Memorial and was happy because it was so close to my house, as opposed to fighting traffic at the Rutherford store. After shopping there, though, It seems there was a difference between the two stores; the Memorial store did not offer the same items, did not seem stocked as well, and left disappointed that I would still have to go to another store to get what I needed. Maybe they have not yet figured out their customer base and inventory but if they don't do something, many more will go somewhere else. As for the lady that was questioned over the butter.........I would have returned my items and never went back. If their going to police you they better know what their doing instead of making you look like a criminal because their employees can't read. Shameful. read more