Unfriendly staff, unwilling to help customers. I was at the garden department today and the potting soil was too high for me to reach. I ask the. Sales associate to help me. She said she couldn't help me. I have to go to customer service to get help inside the store. She didn't offer to call a customer service to get someone to help me. read more

This Walmart HAD TO have had a major renovation recently. It had been years since I visited it last. (My Christmas cards got sent here instead of another location and this was was sketch). Both my husband and I were BLOWN AWAY by how nice this Walmart was. We only planned on grabbing a couple thing but decided we needed to "walk a lap" just to take in all the awesomeness. I mean, the clothing area could have been in a high end department store. The displays were incredible. And since when did Walmart sells the brand Chaps?? All the price stickers are now DIGITAL. How high tech!!!! Bonus, our item we needed that was out at our local Walmart was in stock here... not only in stock but they had about 20+ of them!!! Everything was SO clean and pristine! I included a pic of the restrooms. I have NEVER seen such amazing restrooms in a Walmart!!!! Backlit glow around the mirrors, beautiful subway tile, quartz countertops. (I am actually a bit JEALOUS that Walmart has better bathrooms than we do!! Maybe we can show a contractor this pic and have them replicate it in our home.) I literally will drive further to come to this Walmart. I hope and pray that the DUMPY Broadway St. Walmart gets a renovation like this... I HATE the Broadway St one. It's awful awful awful there! This one is literally one of the best Walmarts I have ever been to!!! Can't wait to return. read more

Walmart Supercenter - Ummmm... these Walmart restrooms are the NICEST I have ever seen!! - Grocery Near Me - Pearland, Texas

Love ordering for home delivery because their stupid drivers deliver to wrong house about 25% of the time resulting in a full refund. Thanks stupid Walmart drivers! read more

I will start off by saying that the store appeared to be organized and clean, however, the reason I only gave it 3 is because I bought fruit from there and all of the fruit had a not so good taste. I bought pears, plumbs, nectarines and bananas and they did not taste right. They were bland/flavorless (for a lack of a better word) compared to how fruit from a grocery store tastes. I know that I will not be back there for any produce. read more

It is amazing that you can get ZERO help in person or online with an order. Walmart is horrible and I would rather pay more and get good customer service versus what I'm dealing with now. The automation BS stinks along with the AI Chat! I will not spend another dime of my money at any Walmart. read more

Checker at self checkout took forever but really excited to get receipt checked at door

Very friendly staff and very clean! All products were organized and there was a decent selection. I would go out of my way to come to this specific Walmart opposed to others. read more

MOLD!!! DISGUSTING! I am severely disappointed with the negligence that the Walmart staff is expressing. read more

Walmart Supercenter - MOLD! - Grocery Near Me - Pearland, Texas

Look what i found at Walmart just trying to buy fruit. Disgusting. How do they let it get to this point. And then the oranges put on top of this and letting people buy them ?! This is dangerous and disgusting. read more

Walmart Supercenter - Disgusting.This had to have been sitting like this for weeks ! And then the oranges that were put on top of this and people buying them. - Grocery Near Me - Pearland, Texas

I recently went to this Walmart since I was in the area. I was pleasantly surprised as it was not packed on a Tuesday evening after work. The store was fully stocked in every department with the exception of the "dollar section" (though I don't blame them since they have such cute things at great prices!). The store was super clean along with the bathrooms. For reference I live about 30 minutes away from this area but would not mind making the drive if this is what it is like here! 10/10 recommend. read more

This a regular go to spot for anything that you need or forgot to get somewhere else. The customer service is average and the store is usually decent as far as cleanliness. Sometimes the shelves aren't stocked but they do have markdowns if you go early. read more

I live all the way in California. My mom that lives in Pearland dropped her purse in the parking lot. A gentleman from this Walmart named Jesse found it, and my business card in my mom's purse and gave me a call to let me know that he found it and put it at the customer service desk for safe keeping. My mom retrieved the purse and confirmed that nothing was missing. I have to give high recognition, appreciation, and respect to this gentleman Jesse for conducting himself with consummate integrity. read more

Pretty disappointed with this Walmart especially being in Pearland. I had higher standards but I was sorely disappointed. Most of their items in the medical section are either missing or not stocked up. They do check your receipt when you're done shopping which I'm not the biggest fan of (simply because the other Walmart's I've been to didn't). It's not the most organized store. To get here is also a big pain. The main street is always full of traffic, no matter when you go to Walmart (it can be at 10am or 2pm), you'll get stuck in traffic. I personally don't like coming here and I probably won't be shopping here unless I absolutely have to. read more

This is a crap Walmart; the pharmacist here need to be fired on the real. Its a funny thing because they used to be my pharmacy, but not no more. The pharmacy techs and pharmacists here are the worst: several times they have given me the wrong drug. Once the pharmacist who checked to see if I had my drug and understood what drug I was getting--she gave me a narcotic instead. I was with my aunt and we started walking towards the checkout lines when we heard the pharmacist running after us yelling, "hey, hey, hey, I gave you the wrong medicine." It has been other cases where I've had trouble with this pharmacy. Also, the associates here aren't helpful. They just sit on their butts and ignore you when they see you. Nobody greets here. read more

5/23/2020 Today I had an experience at Walmart that I go to weekly and would rate the Pharmacy a 5. As I entered the store with my daughter the staff were just unfriendly towards me and my daughter. The staff were wiping down carts for shoppers before us and pulling and handing them the basket. When we walked up the staff looked at us rudely. Basically refused to wiped down the cart and we had to grab a dirty basket. There were no wipes for us to use to clean it ourselves. While we shopped we discussed what happed upon entering and we decided to not get all the things for the party. We did buy around $100 because it was cheaper there, but I was so concerned on the way out I stopped and asked the males name who was pulling the basket. It was Abel. Because. I have to get my medication tomorrow, but this might be my last trip to this Walmart . I might move my business somewhere else. read more

Walmart Supercenter - Store run - Grocery Near Me - Pearland, Texas

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They have multiple Pokémon boxes that we're missing 1 or 2 packs outta the 4 that we're supposed to be in there it even says how many there is in the box and I asked the manager if I could get them cheaper since someone obviously opened and took them out and returned it she didn't even bother to look at the box and said no even though I tried to explain where you can clearly see it's been opened read more

Terrible service! No one ever picks up the phone in any department which would indicate they're short staff; however, if you actually go into the store, you see many employees walking around chatting. I'm giving up on Wal-Mart & will make Target my target!!! read more

Store was not really stocked with anything. Felt really empty. Staff was very friendly. Check out was fast and quick.

I wish I could give it a zero star. Service is the WORST. No assistance on heavy items in garden center. No signage or staffing to inform you that an area is closed. I don't know why I keep giving them chances. Do yourself a favor. Pay a little extra. Go somewhere else and get the service you deserve. It won't be at Walmart read more

This review is for Optometry and Optometry only. I'm in the military and for me I get my glasses on base but I was on leave and at home in Pearland when my glasses broke. I didn't want to spend a whole bunch of money just to wear glasses for 2 weeks before I go back to California. I came in and there was 3 women who all were super polite and helpful to find me a pair that would fit my lenses that were still good when I broke my frame. And it only cost me $9 so thank you Optometry. read more

Took my car here for an oil change. A few months back my car had a low oil sensor. After I added oil and brought it in they informed me the oil filter they previously installed had a hole in the filter which was slowly leaking oil since installation. I let that go as a random occurrence. Today 07/28/19 I took my car back for an oil change. Upon leaving I noticed my low tire pressure sensor came on. I stopped at a gas station to check and it had no pressure in it at all. This is problematic because there is no way the tech didn't see the low pressure sensor when he took it out and parked it. This is even more problematic because I had my tires rotated yesterday at discount tire and all of my tires were properly inflated when I dropped it off at Walmart. Considering my tire is still inflated now after five hours since I put air in it. I'm led to believe either the tech purposefully let air out of the tire for some reason as an action towards me or the tech was trying to check pressure and some how managed to let all of the air out of the tire without realizing it. Regardless, that's two negative experiences and I won't be coming back for a third. read more

I already was not a fan of Walmart in general. I can now say any time I have another option, I will go elsewhere. I waited 12 mins with a toddler for the cabinet to be unlocked for an 88 cent pregnancy test. No one came! They were paged twice by the pharmacist. I gave up. When I approached an associate about this issue at the scan and go by the pharmacy end (approx 11 am today) she completely ignored me. I tried to call customer service and let the phone ring a total of 8 mins (5 mins and it hung up on me, then 3 more mins). I will not be shopping at Walmart again! That is just inappropriate all around. Why are 88 cent items locked up?! read more

Stay away from auto center!! Not only did I spend one and half hours waiting on 5 cars for an oil change which I didn't end up getting.. but also lost the key to my car after I clearly stated not to take it off.. ridiculous and unsatisfactory. Stay away!! read more

I am disappointed in the limited amount of vegan items they have. They use to have just mayo, a vegan mayo and they completely took all the items off their shelves. I searched and searched to no avail. I am always searching for the beyond meat burgers or sausage. They never have it. It's unsettling. read more

Looking for a Walmart that doesn't employ cashiers?! This is the one to go to! Literally 20 check out lanes and only 3-4 cashiers on staff with a line backed up into produce DAILY for self checkout. Stop using self checkout folks, they don't trust us and want to check our bags afterwards. Either let us check ourselves out and trust us, or HIRE CASHIERS. read more

The produce here is NEVER fresh! I get soft grapes, tangy tasting watermelon, bitter after tasting pre-cut apples and soft pears! Please do better in the produce dept! read more

I found this electric razor at this Walmart. Box was obviously opened and taped back together, and the razor was FULL OF HAIR. Why on earth would they let someone return a USED razor? And then put it back on the shelf?! I am so disgusted. Zoom in the pic and you will see. This is a health issue. Disgusting. read more

Walmart Supercenter - a close up of a razor - Grocery Near Me - Pearland, Texas

I just visited Pearland's Wal-Mart on Main Street. I suggest avoiding cashier"Frank" in lawn and garden. He made it clear his personal call was more important than his job. Customers are a nuisance to him. Charged us twice for items with only resolution being going in to customer service and standing in line again for a refund. There I learned we were 3rd in a row with same experience. No more Wal-Mart for me! read more

Worst experience ever at any grocery pickup. I used to come here a lot when they first started, but started going to Kroger when they moved closer to me. Today I came to this location again, but it has been a horrible mistake. I arrived at 6 for my 6 to 7 pm pickup time, could never check-in since no one would answer the phone. When o flagged down one of the people he came back about 15 minutes later (630pm) to tell me they were not done picking my groceries. We agreed I would come back at 7 to pick them up. I returned at 7 and found out that at 705pm, they were still not done picking my groceries. It is now 713 and I have not heard anything, and have been on the hold for 12 minutes just to talk to someone. So, someone finally answered the phone at 723pm and he checked on my order. When he came back, he told me my order was done pickup ng and he would call to tell them to send it out to my space. So, my groceries are not here yet and it is 740pm. I just flagged down another person and she said it will be right out. Hopefully, they bring it out before they close at 800pm. read more

Purchased a cake from this Walmart location for a 50th wedding anniversary party. The cake had a crack in the middle when I arrived at the bakery for pick-up. The bakery clerk said she fixed the cake however by the time of the event a few hours later my cake had cracked down the entire top layer from end to end again and looked like the San Andres Fault. When I went back to the store to talk to management about the issue they were very unapologetic. They also did not even offer a partial credit on the terrible cake they couldn't have even sold off of the discount clearance rack. I was very disappointed in how the entire thing was handled from beginning to end. If you have a wedding or anything special you are purchasing a cake for, save yourself a lot of disappointment and go somewhere else. They are very unethical here. read more

Walmart Supercenter - Cake - Grocery Near Me - Pearland, Texas

After waiting 10 minutes in this "express lane" with 1 item to return, i was told to go to the main line 10 people long defeating the purpose of all the signage specifically specifying if you have an app return to be in that lane. A one time return turned into a 30 minute fiasco very quickly. Will not be returning. read more

Walmart Supercenter - a woman at the cash register - Grocery Near Me - Pearland, Texas

Had to make a late night run here since everything else was closed. I try to avoid any Walmart at all costs, but sometimes you gotta do what you gotta do. My quest to find a tolerable Walmart still continues! Hard to maneuver through the store with all the pallets of merchandise all over the place. It was barely 10:30 at night! I got what I needed and hurried to check out. Of course there was only a few registers opened. Don't get me started on the questionable characters hanging out all over the place. Here's to hoping I do not have to come back for awhile! read more

Typical Walmart, no customer service and not enough open lines. I do however like this Walmart because it's not as busy or ghetto as others I've visited. Often times I come in, get exactly what I need and I'm out. What's annoying is having to look for someone for help. Usually when do find someone they are just as clueless as you are. Lol read more

Walmart on Main Street has the worst customer service ever. I waited 20 minutes in the paint department and no one showed up. I called to speak to a manager on 4/28/2021 and after being on hold for almost 30 minutes, I hung up. I'd rather pay more at a place with good customer service than to ever go there again. Horrible customer service ! read more

This Walmart sucks big time, I made a return without receipt and the guy didn't tell me til transition was complete that the $13 item was on sale that day for $1. A/C filters..I went two days later with receipt because I found it and they would not give me full refund WILL NOT RETURN TO WALMART read more

Norma in customer service was very helpful. Even thought me how to use the Walmart app better. Thank you :)

Son wanted to buy some headphones that's where 1.49 well we thought turns out they were completely stocked in the wrong spot first manager Hanna comes and says she will not honor the price. Now I spoke with Paul the manager on duty who also refuses to make it right he told me to call in the morning and speak with the store manager what a waste of time this is ridiculous and at this point I'm done with this Walmart. It's sad because I pass up plenty of stores and drive a little longer just to shop at Walmart. I have shopped at Walmart for years love the fact that I can get literally everything I need from one store but I'm really sick of the made up rules certain managers come up with. I come to this store numerous times a day rarely have issues but when I do it's such a hassle. Please do something with the management you have in place, cause clearly they have no customer service skills. read more

I came to warranty my battery which is still under warranty and they don't want too warranty because there saying I didn't purchase it they have horrible customer service they don't even try to help and the works don't seem too care or simply don't want to there job there saying I didn't buy the battery from them how are they going to tell me I didn't I purchased it from them 2 years ago almost 3 but messed up right before the warranty smh not coming back here again read more

I wish I would have read the reviews before going to this walmart. I dropped my jeep off to get an oil change and rotate tires and it would be done in an hour in a half NOT ONLY were they totally unprofessional but they also never called so when I called them to check about my car they were closed had to get a manager then they treated me rudely when I picked it up!!!!! Like it was my fault they never called. Anyways I will never be back to this Walmart EVER AGAIN!!! read more

Walmart, just like all the rest. Disorganized and never clean. If it were not for the cheap prices on certain items, I would not step foot in this place again. read more