Have been going here for five years and really like the doctors and staff here…read more Doctors are very knowledgeable and so very, very helpful and kind. My eyes have never felt better to be honest. The staff know how to order a year supply of lenses- always with a rebate code through the lens company and always get you the best deal when dealing with insurance. Whether you get Dr.Jones or Dr. Puzzo- I've seen both- your eyes are in great hands lol.

Absolutely unacceptable experience. I came in for a standard eye exam and was shocked to be refused…read moreservice simply because I declined extra tests using overpriced machines that I had already completed less than a year ago. I made it clear I only wanted a basic eye exam, but they wouldn't proceed unless I agreed to unnecessary add-ons -- which is unethical and disappointing. What's worse, when my daughter had her first eye exam there (and we agreed to the extra testing since it was her first visit), we were later shown eyeglass frames priced at $398 -- frames I found online for $115. When I brought this up, their attitude completely changed. Instead of acknowledging the discrepancy, they acted defensive and dismissive. It's clear they're taking advantage of patients by upselling outdated frames at ridiculous markups. This place is preying on innocent customers, and their shady, money-hungry practices are nothing short of a scam. Shame on the director and the team for treating patients this way. The people of Smoky Hill deserve better, and I'll be sharing my experience on every platform possible -- including Nextdoor -- to warn others. Avoid this place at all costs

This is an awesome optometry office! It's well lit inside and the staff are all super helpful. I…read morehad my exam done by Dr. Killian, who is an absolute sweetheart. Would highly recommend! They also have a decent selection of frames to choose from.

I got promised a zero dollar copay for an eye problem visit and was billed 78 dollars. When I tried…read moreto call and ask the why behind this the staff was completely rude, had no patience and zero answers. I spend lots of money here on glasses and contacts and will say I will never spend a dime here again. Extremely rude lady (possibly Alexandra?). The other staff tried to be kind but she was honestly the rudest persons I've ever spoke to. If the business wants customers I would remove her.

On December 11, 2025, I went into Target Optical. I had a prescription for progressive lenses that…read moremy eye surgeon wrote for me after I had double cataract surgery. The manager's name was Nicole and she was less than welcoming. I am disabled and in an electronic cart and she was made because I was blocking the way. When she finally talked to me, I described what I wanted and told her that my insurance will pay for everything and I get this benefit once a year. I was well past the last time that I had gotten my previous glasses. She argued with me and said that I would not be able to afford any frames. This went on for at least 1/2 hour. I was so distressed because I really need the new glass after having surgery. Bottom line was that she asked me about add-on items, and if I said I didn't need them, i.e. tinted lenses, I declined. Then she told me to go look at frames and she showed me one partition with about 30 frames. She said that's all my insurance would cover. That's a bold-faced lie. I've had this exact same insurance since 2012. I like pink frames and there was only one in the store. So I tried them on and took them to her. She was measuring me and said that the person making the glasses could not use those frames! Finally I did find pink frames but when I brought them to her she quoted me $100 extra. I have never been so mad. It was like I was being robbed. So yesterday my husband and I went to pick up the glasses, well over a month later. Nicole did not call me, no one did. I called there and they said I never answer the phone, another lie. I am elderly and disabled and I'm almost always at home. Next the lady that was helping me came out with a pair of huge lenses and frames that were olive green!!!!! Nothing about this was right. Oh did I mention that I had to pay in advance and I was charged $220??? This lady argued with me and told me if I didn't want the glasses (that looked like puke), I would not get my money back. So now what? I am demanding payment from you for $5,000 and I don't want you to make my glasses. My name is Trudi Shaw, 1953 S. Ivory St., Aurora, CO 80013. My husband was with me both times so don't think you're getting away with this. Our home phone is (303) 671-2758. By the way, when I called them and asked where my glasses were, she said they could never reach me. I asked her when I was in the store what number they were calling and it was absolutely not our number.

There are obviously a wide range of reviews here, but my experience was great. The doctor here is…read morewonderful and extremely thorough. She seems to really know her stuff and was very efficient as well. The thing that I think is resulting in the bulk of the negative reviews here is the staff (like, the people that work in the shop but are not involved in giving the exam). I do not wear glasses but needed to order contacts, and that went fine. However, another couple was in ordering glasses and the woman working had to call the other man over several times to figure out the ordering system or something. It seemed just like there were lots of issues if you don't come in knowing exactly what you want. No issues surrounding checking out for me though. I would totally recommend making an appointment with the doctor, getting a copy of the prescription, and then ordering glasses or contacts from another company/website.

Unprofessional and unresponsive. I called initially to book an appointment with their FOVDR…read morespecialist and was told a technician would have to call me back. When I hadn't heard anything by the end of the day, I called back to follow up, only to be given the exact same response. Two days later, I still haven't received a call. They are gatekeeping care and ignoring follow-ups. If you have a specific vision need, don't waste your time waiting on them. I've already moved on and booked an appointment with a different specialist who was actually able to help me.

For the past 14 months, I have been under the care of Dr. Jennifer Redmond, (optometrist), Denise…read moreGibson (vision therapist) and Dr. Jeri Schneebeck (optometrist) at Highline Vision Center in Aurora, CO. My vision issues (strabismus and cyclotorsion causing double vision) were the result of a severe accident which resulted in a traumatic brain injury. I cannot give enough wonderful praises to these three incredible professionals for helping me get my life back. Both Dr. Schneebeck and Dr. Redmond have spent so much time to accurately assess my initial diagnosis and explain the injury to me. I have had regular progress checks which have resulted in new recommendations to continue my progress. Because Ms. Gibson is so knowledgeable, she has been a master at listening to me explain what has been occurring with my vision each week and providing exercises to help me return to my normal life. I so recommend this practice and the professionals who work here!

Wow!!! Where else can you buy Ray Bans and Oakleys for a total of $625.00 with their buy one get…read moreone RX sunglasses for 50%. The doctors and staff are very friendly and helpful and are not afraid to give you their opinion on the lenses you pick in which I appreciate. Such a breath of fresh air to have found this company after being with a company previously for over 20 years but we had to part ways. Hoping I'll be with this company for just as long.

Overall experience has been horrible. I went in for dry eyes. Doctor and tech were good. Since then…read moreits been terrible. I got a prescription. Glasses were due on 12/31. I call every day and have been told every day to call back the next day. Well i call today and the woman who answered the phone, Debbie, without even bothering to check the system said very shortly, "If you have not been contacted that means they aren't here. We haven't got our shipment yet, so if they are on todays shipment you can expect a phone call tomorrow". I will not be returning here after I get my glasses picked up. I will go elsewhere.

I've been coming here since I was a kid, never had an upsetting experience,everyone is always a…read moregreat help, except for Lauren. I came in to pick up contacts, I had questions about my insurance, for some reason it was an inconvenience for Lauren because she was "doing her homework" and ask me why she was doing it? I simply replied because I need the information. Had an attitude, gizzale told her to get back to her homework and helped me in seconds. I get it, but homework either needs to be done @ home if you can't help a paying customer.if a customer needs something it should not be an inconvenience. Please do better Lauren.

I have been coming to this opthalmology office since the mid-1970's with eye exams and consultation…read morefrom Dr Randolph Fincher. His practice has expanded to include an office in Centennial and has added additional physicians. My current doctor is Weston Sherwood (not yet on business card) since he just graduated last year. Over the years the office staff has changed but the service and care is top notch. They have all the current diagnostic machines. They accept all standard insurance plans including VSP. Their in house lab and eyeglass retail space have been served by Julie & Kyle as long as I can remember. They continue a standing policy that you can get your eyeglasses adjusted for free Mon-Fri and Sat till 1pm. They continue to hand out free microfiber cleaning cloths and alcohol cleaning sprays. Free parking around building with handicap ramps. Nice seating area.

I used to love it here... but it's gone down hill the past couple of years. This year was the final…read morestraw. I went in to order contacts. They took my money and didn't order them for another five days. Even after a follow up email, they lied and said they were ordered the day I paid for them. I was also double charged because they "supposedly" deleted my payment. Then they can't delete the payment and have to get me a check issued. What?? No follow up with anything. Brenda is the only person in that place that is truly great.

BEWARE!!!! no stars!…read more Be cautious For companies like this one that have no integrity! The clinic is trying to trick you into paying an extra $20 for a retinal scan that is already covered by your insurance. The scan is covered 100%, and they are charging $59 instead of the actual $39.

Had an awesome experience here .... Staff was awesome !!…read more Doctor was great .... Didn't wait long For sure will be coming back here Hands down just a 10/10

I have been to this location several times and the staff are amazing. Dr. M is THE best optometrist…read moreI have ever visited. They gave me trial sets of contacts even though my last exam had been in 2025. The whole front desk staff are great to work with. I have NEVER left a review positive or negative for any biz, but I felt the service here was so good, I had to leave a review.