We had a great experience. My kids and I all went in to have an eye exam. We all needed glasses…read moreand/or contacts and they made it so fun and easy. Lis was great with helping choose the right glasses. She definitely has a knack for what would look best on each person. We all got totally different styles and love them. I highly recommend this place.

I've always had a great experience here over the many years we have been coming here. It's always…read morea fun time and I'm so glad that they are honest and will tell me if the frames I'm looking at will look horrible on me. When you only see them every few years and they remember your name and get a hug you know you're at the right place.

I have very complicated eyes and see an ophthalmologist at UW for most of my eye care, but what…read moreopthalmologists don't generally do well are refractions. My vision has been much worse in the last year or so, so I finally bit the bullet and scheduled a refraction at Town Center Eye. Dr. Hamilton was fantastic! We chatted for a bit, and he took time to understand my eyes. He's the only optometrist I've had who explained why my vision might be getting worse and how exactly he planned to correct it. He spent a good amount of time really dialling in my prescription and assessing my visual processing. He was personable and knowledgeable. I'd highly recommend him! The front of the office was also very helpful and knowledgeable. They jumped right to helping me find the perfect pair of glasses. They have a nice selection of frames.

This review is completely about the sales, has nothing to do with the optometrist there…read more I went there asking about the price of a pair of eyeglasses. Amanda told me that my insurance covered the entire price, except for the cost of tier 3 anti-glaring/scratch at $120. (strike ONE) Now, I was thinking, what's the point of paying high premiums for great insurance if I still have to fork over $120 plus tax? Plus, I knew the add-on of tier 3 is optional. So, I threw out, "Why do I have to pay for the $120, tier 3? Can't I just get my glasses without that extra cost?" She said, I "had to pay for it." (strike TWO) So, to get this straight because I didn't want to misinterpret; I wanted to give her the benefit of the doubt before going on Yelp, I said, "Is this cost unavoidable? Is it compulsory." She said, yes. (strike THREE) At that point, I said, wow, Amanda really is trying to scam me for a commission. So, I made eye contact with her and 'asked' in a way she would know I knew, "Why can't I go tier 1 and pay $32?" (you're outta here!!!!) Her response: "Uhh, you can." WORD OF WARNING. If you bought glasses there recently and ended up buying the tier 3 anti-glaring/scratch because you 'had to'..... Well, at least it comes with a 2-year warranty, and you made the sales lady happy.

Super friendly staff, and fast service. They don't have the biggest selection of frames, but they…read morehave good frames. I'll go back.

I have never written a review before but I feel compelled to do so for Dr Godines. As a senior, I…read morehave been to many eye doctors but none have compared to Dr Godines. He is so pleasant, kind, understanding, professional, and very thorough. We drive from Leavenworth just to see him and he makes it well worth the time and effort and so appreciative as we are of him. Krista is also very pleasant and knowledgeable. Thank you so very much, Dr Godines, and Krista as well! Jim and Sandy

My husband and I have been visting the Everett Optometry Clinic for over five years. We have…read morealways been very pleased with Dr, Kahsai, Dr. Rettig and staff. Everyone is welcoming and through, making each visit enjoyable. We have especially appreciated Crystal who has helped us several times to choose the perfect frames for myself and husband. Crystal is very knowledgeable about lenes and frames; which makes the process very enjoyable. We are always happy with the choices she has recommended. Thank you Everett Optometry Clinic We highly recommend Everert Optometry Clinic.

Customer service wasn't very good. Crystal was extremely rude while I was trying on my glasses…read more She acted like I wasn't there and completely inconveniencing her! Silvia was awful as well, very rude. Both were Very unprofessional. I have been coming to this clinic for years but I'm never coming back again!!

I went to Cascade Family Eye Care, Lake Stevens, Wa today to look and possibly buy 2 new eye…read moreglasses, I already had my prescription. I wasn't completely in the door when was asked do you have an appt, nice I don't I just want to look at your selection of frames, still said you need an appt, then a go ahead. I have never encountered such rude receptionists. I encountered 2, dark haired was the one that did the talking, the light red haired one just stared at me with this bland, bored expression on her face. Terrible customer service, your front desk are basically the ambassadors of your business. Hopefully you can find somebody better. I sure won't be back and I will inform others.

We have had a great experience as our entire family with this clinic! Dr Beazer was great with our…read moretoddler and getting her to feel comfortable! We recommend this clinic to all of our friends and family!

I am not sure if this place changed owners or what but my experience before was not like this. Even…read moretheir appointment phone number is now outsourced to some company and when you call them, it's hard to get ahold of someone. But I had made an appointment for 3:30 pm on a work day and when I arrived the receptionist told me that my appointment was moved to 2:20. They left a voicemail and told me that I can call back if I have problems. No confirmation or anything. Someone should tell them theyre not the only one in this business. There are plenty of eyecare places to choose from around this area. What a horrible business. No wonder there are so many bad reviews within the last year. Good riddance edmonds wont miss them of they're gone within the next couple of years with their reputation.

I would not recommend Edmonds Eye Care Associates to anyone. Since October, I have been waiting for…read morea pair of eyeglasses, and the experience has been nothing but frustrating and disorganized. Initially, the optometrist made an error with my prescription, requiring me to return two weeks later for a reevaluation. I had purchased my own frames out of pocket and gave them to the office to insert the lenses. After that visit, I waited weeks for the glasses to arrive, and by the end of November, there was still no sign of them. In December, I was told the glasses had finally shipped, only to be informed later that UPS had "lost" the shipment -- including the frames I personally paid for. Because of this, I had to return yet again for another fitting about three weeks ago. I was assured the new glasses would be shipped directly to my home. Unsurprisingly, they never arrived. When I called last week, I was told there was an issue with their lab and that the glasses would be shipped as soon as possible. When I called again yesterday, I was told they were still at the lab but completed and would be shipped. At that point, I asked to speak with a manager. A staff member told me a manager would call me back, but I never received a call. This has been months of delays, poor communication, repeated mistakes, and zero accountability. If you value your time, money, and sanity, save yourself the trouble and go elsewhere.

I've been a patient at Mill Creek Family Eye Center for over 12 years and have consistently had…read moregreat experiences. I even continued scheduling appointments here while living in Oregon because I couldn't find a provider I liked as much. Everyone, from the front desk staff to the optometrists, is friendly, professional, and knowledgeable. Whenever I've had questions, they've taken the time to answer them thoroughly and make sure I understood. I highly recommend Mill Creek Family Eye Center for quality eye care and excellent customer service.

The doctor and optical department were amazing and took great care of me (as always)…read more Unfortunately, the pre-testing staff were not so friendly. I was late to my appointment, and instead of being offered to reschedule, I was rushed into my appointment. The staff said they were "doing me a favor" by letting me still be seen, but I've never been treated so harshly at this eye clinic. This was after me apologizing for being late and even agreeing to do the additional (and out of pocket) OptoMap photos to speed up the appointment. If my late arrival was such a burden to the schedule, I would've rather just rescheduled.

My experience for whatever reason was super easy. I think I owe it to the personalized service that…read moreI received. My selection was made easy because Cassidy searched the storeroom for frames that fit my head - she certainly knew what she was doing. I quickly chose my frames and the finished set was done much sooner than anticipated! What was even better was that they were able to squeeze in for a last minute visit to receive my glasses and ensure they fit well. Perfect fit. No adjustments needed. I hope to receive the same level of care when I come back for my next pair!

I was traveling and in town for a few days when I had an issue with a broken frame on my glasses. I…read morestopped by without calling ahead or making an appointment and they had my frames fixed in less than 10 minutes at no cost! I so appreciated their kind front desk gal and willing optometrist to help me out!