I love Dr. Busby, I used to be a -6.5 prescription, but I got lasik. Dr. Busby was diligent with my…read morecheck ups post op, and was always great with my contacts/glasses scripts prior. She would even remember that I liked coffee and mentioned it to the receptionist to make sure she made me a cup. What doc does that? One that cares for her patients. I go about 1x a year nowadays for a check in, and have continued to get great care from all the Drs Busby, Feipel & Ray. Also they offer a free eye checkup for babies. Dr. Ray was great with my kiddo and had a fun little light up toy so she wasn't frightened during the exam. They are a great asset to the community.

I don't wish to rain on the parade, but please use caution when engaging with this highly-rated…read morecompany. Unlike several Eye Care offices in the area, which offer a customer-oriented, "no questions asked" 30-day return, beware of one line at the bottom of the sales receipt. The statement is: "All sales final on custom products." There is no definition on the receipt on what constitutes a custom product. Would not every pair of glasses with a doctor-approved prescription be a custom product, tailored to the needs of that client?

I have been going here for years. The staff is made up of people who make me feel like part of the…read morefamily. While getting excellent eye care and answers, they don't mind lots of talking or even if something said does not come out just right, they are good with people just being people. This creates an environment that is hard to find these days, leaving you feeling amazing afterward and inspired to keep it going in your next environment. I don't know how their prices compare but I do know using my glasses and contacts reminds me of really great people that I am grateful to interact with. Also Dr. Avila, who advises me, has always given great advice and has been one of the best doctors I have ever worked with.

Excellent staff, beautiful location, and good prices! Top notch technology as well... Five starsread more

Y'ALL. I had an eye-mergency yesterday. It was bad. My eye was burning so much that I got the…read morechills and was watering so much my nose started to run. Talk about a hot mess express. I didn't want to go to urgent care so decided to just call my optometrist to see if I could get in today. I called at 614p on a holiday (observing for the 4th). He called me back at 617p. I did not at all anticipate hearing from him until today sometime. I was totally shocked! We talked about what was happening and he told me he could see me (HA! Pun intended) in the morning before his first patient. Bless his entire heart. Got everything squared away and was good to go before by 8a. He didn't even ask for my insurance info or charge for the quick visit. I've been seeing Dr. Hemingway for at least 5 years now and he is just so wonderful. This little story is just an example of how he places his patients first. He is just so kind, easy-going, and very thorough. He is the only optometrist in his practice. Obviously locally owned and operated! I can't say more wonderful things about Dr. Hemingway and Indy Eye. I highly recommend.

Doc Hemingway is very thorough. He takes the time to do a great exam and ask questions to get the…read morediagnosis correct. He also makes sure to tell you about your insurance and what is covered. Trustworthy!

I waited for 6 weeks to get my glasses, they never contact me at all, I came 3 times and this last…read moretime I ask them to refund me my $758.95 The first time after a month I called the store and they told me that my glasses were lost in the mail, then the glasses were back ordered, now, six weeks later, the glasses are defective and they have to order them again. For that kind of money I can have glasses somewhere else. I won't recommend eyeglass world in Noblesville to anyone.

Deplorable Customer Service…read more I've been a customer at Eyeglass World, Noblesville Indiana, for several years and have been satisfied until today. I had my annual eye exam last week and ordered two sets of glasses - one with progressive lenses and another single vision to use while working at my computer. The OD's prescription was wrong for my intended use as computer glasses; they were too strong. I had to make another appointment to be re-examined; no problems there, in fact the OD was very gracious. The problem came with the General Manager, Joanna. I offered to keep the glasses that were too strong, since they were suitable for me as reading glasses, IF they would offer some discount as compensation for inconvenience for my time wasted coming back in for a re-exam and having the correct lenses put into an old set of frames that I brought into the store. There was not a lot of money involved to cut another pair of single vision lenses, but Joanna would have nothing to do with any discount or compensation, even though I was upset and had to waste my time to go back there again for their mistake. So, for a few dollars, an apathetic Manager and Eyeglass World lost a long time customer and gained a lot of bad publicity.

I'll keep this short…read more Good, friendly, courteous employees. The eye doctor was good. Thorough. They were helpful in setting up a referral to an eye surgery place to zap out my cataracts, then even more helpful when that place didn't contact me whatsoever but scheduled me for an appointment and told the eye doctor's office they had called, spoken to me and left a voicemail (They did both things? Really? Interesting, considering I received no voicemail and never spoke to them on the phone once. That review will be forthcoming and will very likely have a far different tone and tenor than this one). They went above and beyond to help me pick up the mess that the eye surgeon's office left me in less than a week before the surgery, so I was extremely appreciative of that. A little pricey, even for Fishers. Hard to get a prompt appointment. I called up and told them my vision was blurry and I had headaches by the end of the day every single day. See you in two weeks. Very good selection of eyeglass frames. They stay open late on Wednesdays. Good for us working stiffs as a way to pick up glasses and not take time off. In all, much better than the place in the mall.

The eye exam was thorough. Got in promptly. They have a wide selection of frames there. They are…read morefriendly and courteous. They worked with VSP (my insurance). Couldn't be happier with the glasses.

Dr. Doyle is wonderful! We came to this location for the first time and I'm glad we did. Dr. Doyle…read morecares about her patients and she takes the time to explain things to you. We are coming to this location from now on.

I cannot say enough good things about the customer service I always receive from the staff…read more Whenever my son runs out of contacts they always offer us free samples to help us get by until his new ones arrive in the mail which is a life saver for a working mom like me.

Everything about Carmel Eyecare, the best. Truly. Ease of scheduling, parking right in front -…read morewell, these are little things. Dr. Matthew Clark and staff are so kind, caring and professional. The technology used to medically evaluate my eyes, amazing! A massive array of lovely frames to choose from too. You are in good hands with Carmel Eyecare.

It was phenomenal I have never seen better in all my life thanks to this amazing optometristread more

Personalized and professional care! Treated as person, not a checkbook. Spent a lot of time…read morediscussing my health and vision problems. Employees are well-trained to answer questions, help with any questions. So glad my son recommended them to me! Best experience in eyecare in over 20 years of wearing glasses.

Outstanding customer service!!! Professionalism, care and concern. All assistant's /employees is a…read moretrue value asset for the company Indeed. Dr.Chauhan did a great job. Very professional. Highly recommended!!!