Helpful and knowledgable staff; priced a tad high; parking is a bit hard as it is in close quarters…read more(small parking strips) especially if you have not gotten your new specks yet! :- ) Dr. and staff are pretty nice!

I went in to have an eye exam. Was advised my insurance covered what I wanted and was told it would…read morecover additional exam. I stated I didn't have the extra money for that but was assured the insurance covered it so went ahead and had it done. They are now sending me threatening emails saying if I do not pay it by a certain time they are sending it to collections. The employee told me and then reassured me it was covered. Guess that employee needs to be trained again, so she gives customers correct information and future customers do not have this happen to them. Will never go back to them ever again. I will visit another company next year.

Wonderful experience! They really saved me--I moved to this area a couple years ago but never…read morebothered getting a local eye Dr because I found out I could just get my contact lens prescription through 1-800 contacts, but then my glasses broke and I learned I couldn't use that contact lens Rx for glasses, and unless I got the correct prescription within 5 days my order for new glasses was going to be cancelled! I called around in a panic and Pacific EyeCare had an appointment available within 48 hrs. The office staff was very helpful on the phone, gave me an accurate cost estimate (paying out of pocket with no insurance) and followed up with text reminders for my appointment. They were friendly and helpful in person too, (and didn't judge me for getting myself into such a situation!) and I have to say it was tremendously reassuring to have an actual professional take a look at my eyes after several years of renewals through a website. Dr. Trull was very friendly, we had a nice chat before he explained the results of my exam. I had been a little bit worried that maybe I was taking a stupid risk with my long-term eye health and I'm so relieved that everything is still fine and healthy. Probably going to switch back to in-person appointments from here on out, it's just not worth finding myself in this situation again. Thank you so much to Dr. Trull and staff!

Went for 2 appointments and never received an eye proscription for glasses or contacts and they…read morekept billing my medical trying to get the best vision as possible I felt like I was getting ripped off and left with a $300.00 bill. I do not recommend this establishment unless you just want to waste money.

Customer service is great. There's a big selection of frames that are economical…read more Everyone is so helpful, they making buying glasses easy to do.

Noped out of here the moment one of the receptionist admitted that they weren't competent enough to…read morehandle insurance billing. I mean seriously? You want to charge me ridiculous rates and then you want me to do your job for you? Umm no. Went down the road to a real optometrist with professional staff.

Found doctor to be very rude and he rushed through appointment. No bedside manner at all. Will…read morenot be going back. Would not recommend.

After relocating, I needed a new eye doctor, and after reading reviews, I decided that Peninsula…read morewas going to be the place. Ellie, and Jane are lovely, and the doctor made me feel super comfortable. These folks have a good sense of humor, and you can tell that they love what they do.

I've been consistently impressed with Pacific EyeCare. The doctors are incredibly smart,…read moreknowledgeable, and highly skilled. They take the time to provide excellent care, and you can tell you're in the hands of experienced professionals. Yes, they're busy, and you may have to wait occasionally, but that's often the case when you're seeing some of the best. For me, it's absolutely worth it. I'd much rather wait a little longer for exceptional care than be rushed through an appointment. If you need eye care or surgery, I wouldn't hesitate to recommend Pacific EyeCare. They have some of the best surgeons around, and you can feel confident that you're in excellent hands.

Always professional service . Never had a pair of glasses that disappointed me . Only thing is that…read morethe crames are very expensive. However they do have longevity.

Difficult to ascertain. Went in for my appointment and was informed that they do not handle gas…read morepermeable lenses. Would have been nice to know ahead of time. Or perhaps when they asked for my payment method?

What a scam this place is. New patient that went into the exam. Coming from Vegas the retinal exam…read more($60) is always optional. This place down right made it mandatory. Despite my pushback the triaging assistant pushed and stated that this was necessary for new patients. Will never bring my business here again, I took my scripts and left.

My insurance directed me to LensCrafters at the Silverdale Mall. However, there are two businesses…read morein the same location. Knight Vision doesn't take the insurance I have for an exam, but LensCrafters, within the same store space, will take my insurance for frames and lenses. I need insurance to help cover both exam and the glasses. I would recommend calling both businesses with insurance questions prior to making an appointment.

We've been with Lens Crafters for a few years now and they are awesome. The staff are friendly, but…read morethe older man isn't as pleasant and bubbly, although he gets the job done. The services are quite, even when they send the glasses out. They always say 7 to 10 days, but they always come back within 2 or 3 days. I love their return policy. I bought sunglasses and they were not big enough block the sun. I returned the glasses after 2 days and got new sun glasses. They came back within 2 or 3 days max. The only downside is they are usually booking out 2 months, so if you need glasses, you may have to wait.

A big shout out to CJ for her help today! I accompanied an elderly (100yr) neighbor for help with…read morereplacing a lens in her glasses than had fallen out. Not only did CJ quickly take care of that but she also adjusted a second pair of loose fitting glasses for her...all with a smile and friendly manner. We were more than pleased with the results. very happy with the service.

We are traveling the country in our RV. Husband's glasses broke. We were only in Port Orchard for 5…read moredays, then moved west. We went to Walmart to ask if it's possible to buy eyeglasses in the Port Orchard store and have them delivered to a Walmart further down our route. The associate AND THE VISION MANAGER assured us that this would be no problem. The manager even told us that he had done exactly this for a woman before, had her glasses shipped to a South Dakota Walmart. The associate then said that we could have the order expedited to arrive in Port Orchard before we left. We even pushed back for assurances that this would work, especially since it's July 4th weekend. Both the associate and manager GUARANTEED it would work! Of course, you know how this ends. It DIDN'T WORK. We spent $436 on glasses on June 28. On June 30, we were told the expedited glasses had not arrived, but would arrive the next day. GUARANTEED! On July 1, we checked out of the campground and hung around waiting for the glasses, which were NOT delivered. We were then GUARANTEED that the glasses would arrive in Port Orchard on July 2 and would be overnighted to the Walmart in Port Angeles (our next stop). Of course, the glasses did not arrive. Today is July 4 and the glasses still have not arrived in Port Orchard. My husband is disgusted and told them to cancel the order. Get this: THEY NOW TELL US THAT WE NEED TO BE THERE IN PERSON WITH OUR CREDIT CARD TO GET A REFUND!! It is TWO HOURS BEHIND US. We will NEVER do business with Walmart Vision again and will tell this story to everyone who will listen!!!