I had a eye emergency and they saw me right away. Their staff is incredible and the doctor was so…read moreinformative and helpful. Definitely recommend and I'm going back to have my vision screen there.!!

New to the area. Did my research looking for a new eye care center in the area and WOW! They met my…read moreexpectations. From my online registration, their availability, eye exam and selection of glasses. I was in, out and well informed with a plan going forward. Great job everyone.

I made the choice to change eye care specialists recently and had heard great things about…read moreBerkeley. I made an appointment to get my eyes checked and from the first call I made everyone was incredibly easy to deal with. When I arrived for my appointment the staff was all very friendly. The exam was completed and every question I had was answered with patience and understanding. I had my eyes dilated and so picking frames was a bit of a challenge, but thankfully I was given good advice on what looked good or fit me well. When I returned to pick up my glasses, which were done super fast, Abi helped me out and made sure everything was just as I expected. I felt like I was the only customer at that moment and I appreciated the attention I received. I'd highly recommend Berkeley to anyone.

I had an emergency yesterday and ended up in the ER. They told me to get to an ophthalmologist as…read morequickly as I could and I cannot believe your clinic worked me in so fast. I saw Dr. Hollas and he was fantastic! We figured out the problem, he was very personal, professional, and, I'm gonna be fine. Yay!

I first visited Dr Joseph right before the pandemic, and I just had an appointment with him again…read morelast week. Out of all the businesses I have ever been to, Dr Joseph and his staff provide the single best customer service experience i have ever had. I am not comparing him to another optometrist, I truly mean any business. Dr Joseph is incredibly kind and helpful. While performing my eye exam, every question/concern I had (which was several) was happily answered and explained in a way that I could easily understand. I never felt like he was rushing to end my appointment. He kept making adjustments until i had the best possible outcome. When he was looking at the photo of my eye, I asked if he could explain what he was looking at. He gladly described to me everything that he was looking at, and what exactly that means for my vision. When it was time to pick out my frames, I was the most indecisive I have ever been in my life. The kind woman at the front desk came over to see if I needed any help, and I asked if he she would give her opinion on some of the frames I was thinking about. She gave some great advice and helped me narrow down my choices. I was still a bit unsure, so I asked Dr Joseph if he would share his opinions on the few that i had. He sat down with me and shared, in his opinion, the pro's and con's of each pair. He did not try to up-sale me on an expensive pair. He truly wanted me to choose the pair that I felt was best for me. If you are like me, and are looking at every optometrist within 50 miles for the perfect choice, stop now and go see Dr Joseph. You will not receive a better eye exam or customer service experience anywhere.

I walked in to ask about walk-ins. They said they take walk-ins but weren't accepting any at that…read moremoment, with no follow-up about scheduling for later. While browsing, staff watched me closely, making me feel like a potential thief rather than a customer. It was frustrating and left a poor first impression. Pros: Acknowledged walk-ins exist. Cons: No proactive scheduling option or follow-up. Uncomfortable, watchful atmosphere. Lacked warmth and welcoming service. Suggestions: offer future-appointment options, greet customers, explain wait times, and create a friendlier, more inviting environment.

Exceptional Care and Service!…read more I can't say enough great things about Dr. Le and her amazing team! They are truly attentive, caring, and go above and beyond for their patients. I reached out after hours needing support, and not only did they respond quickly -- they provided exactly the help I needed in that moment. It's rare to find a doctor's office that combines such professionalism with genuine compassion. I'm so grateful to have them taking care of my family's eyes and wouldn't trust anyone else!

I have been looking for a new eye doctor, and I am so glad I found this place! Dr. Vu answered all…read moremy questions and suggested that I switch contacts which made HUGE difference! Staff was amazing too! Highly recommend!

Our first visit to Bird's Eye was about a year ago, and the atmosphere was very welcoming and…read morefriendly. Unfortunately, this year's experience was completely different. The person at the front desk should not be in a customer-facing role at all. She never smiled, appeared annoyed, and was so impatient that she wouldn't even allow me to read the documents before signing. It felt as though my presence was an inconvenience, which ultimately led me to cancel my appointment--and my wife's as well. It's disappointing to see how much the experience has deteriorated in just one year.

Amazing doctors and staff. My entire family has been going here for five years. Never an issue…read more Highly recommended.

Awesome staff, very helpful! Dr super patient at listening and explaining medical plan.read more

Heights Eye Studio has been our goto for our eye exam and also just the best staff. Wonderful…read moreselection, quality, and range of pricing to fit my needs as well as my partner's. Can't recommend enough.