John is very professional l, friendly, provides quick service and is well priced…read more While he was repairing my sunglasses, we had a great conversation and a good business is hard to find these days with honesty being his highest quality . Thank you again John, I will see you soon and hopefully my regards bring you more awesome business. Semper fidelis

I have an old pair of glasses that one nose piece was lost. Mr. Bae scrolled through an online…read moresight and had me order what he thought would fit. When the order arrived I took my glasses to him. He had to twerk the piece to get to fit. He then put in my prescription for reading. I also had a pair of Ray Ban's that were cracked. He fixed those too. He's quick and his prices are reasonable.

Loved my experience here! I've been with the same eye doctor for the last 10-15 years and was…read morereally welcomed by this clinic & it's staff. Very modern, clean & nicely decorated on the inside! The staff were AMAZING & great to talk to. Dr. Pham was great to work with - super humble and down to earth :)

Very helpful and pleasant. They were able to fix broken rims quickly. Highly recommendedread more

I have been here a few times and every experience has been excellent! The entire staff is so nice,…read moregreat customer service. They really take the time to explain to you every detail. I was having trouble with what I needed and both the girls working were very patient and kind. Everyone is very knowledgeable and make sure you have everything you need. All in all, the staff is great, the selection of glasses is great, and I wasn't sitting in the lobby forever and that is always a plus.

I engaged with Soundview for the first time as I needed a new prescription and new glasses. My…read moreexperience was excellent , I had the best prescription for my glasses that I've ever had-- blended trifocals with astigmatism correction. They had a large selection of frames and I picked a super light weight minimalist design, which after a fitting adjustment a week after I initially picked them up, fit perfectly. The cost for the exam and frames was a bit under what I had paid for an exam and similar glasses 15 years ago in Seattle. So, considering the inflation we've endured during the those years, these were a complete bargain. I heartily recommend Soundview without reservation.

This has been an awful experience with America's Best. I came in for my glasses and contact…read moreprescription and was advised to try a new contact lens because my eyes had recently been getting irritated from my previous lenses. A trial lens was ordered, and I was told my left eye looked dry and that I needed to use prescription eye drops for a week before coming back. I returned a week later just to be told both eyes looked dry and that I needed to use artificial tears and come back AGAIN in another week. After following all instructions and returning yet another time, I was then told I needed to go to an ophthalmologist clinic for medical clearance before they could release my lenses. I did exactly that, wasted more time going to another appointment, got cleared by the ophthalmologist, at which they told me this was the silliest thing they'd ever heard and there's no reason I shouldn't have received my lenses, and brought the note back a month later -- only to then be told America's Best Doctor ALSO had to clear me before releasing my contacts . HUH? Why was I sent somewhere else and told to get medical clearance if you still weren't going to release my contacts afterward? This entire process has been frustrating, confusing, time-consuming, and poorly communicated from the beginning.

Was a walk in as I didn't make an appointment…read more So had to wait for a bit. But when I was called I was taken care of by Sarah. She was great and knowledgeable and a delight to talk with. She made the experience pleasant and easy. This is a good store with friendly staff and a great place for eye care and glasses. Good prices as they advertise on TV.

Dotty offers great customers service and options for eyewear. It had been several years since I had…read morepurchased new glasses and she found me the perfect pair. I love them! I highly recommend her!

I bought glasses here in 2012 and just ordered another pair in November of 2016…read more My experience in 2012 was great. There was a minor issue with one screw having been replaced with another that was very slightly shorter in length. They offered to obtain a whole new frame set for me. I declined as the issue was basically invisible. In the event, it never caused any problems in over 4-1/2 years. Based on my experience in 2012 I felt that they would do just about anything to ensure my satisfaction. I am clearly looking to have the same experience again. I will post an update in a few weeks once the new glasses have been delivered. Update August 2017: Same great service. I've had my new glasses for going on a year now and they are top notch. Update April 2023: I got another pair for a new prescription in February of 2022. Same story, great service and glasses.

I visited late afternoon on 7/20/2026. Everyone here, including front desk staff, doctor (Crystal…read moreSin), and manager on site all went above and beyond. They were all very kind and knowledgeable, and willing to give you the time of day. Every minute I was here was well spent, and I walked away with a corrected eyeglass and contact prescription (a previous store overcorrected my eyes). The manager looked at my insurance with me to make sure I was getting the best deal possible (I had to choose between using my insurance for my glasses or contacts). I'd recommend this place to anyone.

The ladies upfront were so accommodating as I brought my daughter in with me for the exam. It went…read moreso smooth they were so helpful and kind. My doctor was clear and quick he even gave me a pair of trials to tide me over until my custom contacts came in. Awesome service better people

This shop is a gem! Their service and personal assistance is second to none! Angela is a true…read moreprofessional while being incredibly enjoyable to work with. I have purchased at least seven frames from the shop and never been disappointed! Their prices are very reasonable, given the current inflation. I once had to send back a pair of pair and Angela was very quick to respond, at no cost. I cannot recommend this business more highly.

This is a lovely optical boutique , Angela the owner/optician is wonderful, the best customer…read moreservice ever. Very reasonably priced frames. It was easy to park , and in a great location, 6th Ave Spectacles has the best frame inventory. Fast service with my frames coming in after ordering and with such a great selection of eyewear you might get more than one pair , Thank you Angela !

I just had a very unpleasant experience with a customer service representative at the Gig Harbor…read moreTarget. I've always received exceptional service at this location, so this situation was surprising and disappointing. The representative called to let me know that my progressive lenses were ready. When I asked about my sunglasses, the conversation quickly shifted. I explained that I had ordered new frames and that the store had kept the lenses from the pair I was replacing. She then told me she had a store full of people and didn't understand what I was trying to explain. When I tried to clarify, she responded, "That's exactly what I just said," in a rude and hurtful tone. I'm only returning to pick up my glasses because they're already paid for, but I won't be visiting this location again. To make matters worse, she called back afterward and didn't offer any kind of apology.

If you value your eye health, and you want a caring provider and team, avoid Target Optical in Gig…read moreHarbor!!! I'm a 27-year-old RN with six years of healthcare experience. I genuinely care about people, and I expect the same from any provider I see. Unfortunately, this place does not. I recently moved from West Seattle to Gig Harbor and had previously gone to an independent eye doctor at Costco in West Seattle who was excellent. I chose Target Optical in Gig Harbor because they took my insurance, had good reviews, and advertised discounts on contact lenses! I was hopeful... but the experience was disappointing from start to finish. The exam area was shockingly small and looked completely unsanitary. Instead of providing fresh trial contacts, they had me remove mine and place them in a little case on a dirty countertop next to water bottles and the sink. The doctor, Dr. Harrison, was dismissive and made me feel foolish for asking questions. I came in concerned about a possible lazy eye, supported by video evidence I'd taken of myself doing a neurological assessment. As an RN who has worked in neurology and cardiology, I've performed countless cranial nerve exams... but she brushed off my concerns, did a lightning-fast exam, and declared nothing was wrong without a thorough explanation or exam. Her demeanor was cold, and she made no effort to connect or reassure me. The sales experience was the worst part. After my exam, I sat down with a sales rep to discuss my contact lenses. Instead of helping me get the best deal with my insurance, it was clear their only goal was to upsell me. I left paying more than I should have and with far fewer lenses than I could have gotten elsewhere. About two Months later (today), I called to inquire about trying new Alcon lenses, specifically Air Optix Colors, Precision 1, and Air Optix Night & Day Aqua, which Alcon offers as a free 30-day trial with a coupon from their website. The rep immediately told me that because their doctor is "private" and "doesn't sell contact lenses," they couldn't provide me with the free trial, but I could try on non-prescription lenses in-store and then buy them from him. In other words, forget the free trial; he wanted me to pay full price. As someone familiar with the process, I know full well they could have redeemed the trial through their system if they wanted to. The sales rep's attitude was smug and transactional...the kind of tone that makes you feel like your money is more important than your eyes. This location left me feeling dismissed, overcharged, and entirely uncared for. I'll be taking my business elsewhere, likely back to Costco Optical where patient care still comes first. Links: https://www.myalcon.com/contact-lenses/free-trial/monthly/ https://id.myalcon.com/oauth2/aus4ghclqcZ4IYzxS697/v1/authorize?response_type=code&client_id=0oa572skvmZJPob1r697&state=3b5ecef3151dc3b9846f&redirect_uri=https%3A%2F%2Foffers.myalcon.com%2Fuser%2Fokta-authenticate-eyefile&scope=openid+profile+email+offline_access+okta.myAccount.profile.manage+okta.myAccount.profile.read&nonce=RY9bsd_BMkWVDQT1aaUGGCWm69fj-rbPa3DdySsSdfo&reg_page=true&show_reg=true&locale=en_US&sid=mya_cl_mly_ft