OMG! Life changing experience. I have been going to a LARGE eye care center that was a chain in…read moreRoseville/ Sac my whole life. I was becoming irritated by the lack of customer service/empathy and when I called to make my annual appointment, and I was the fifth person in line, I just hung up and made a decision to find somewhere new. I found Roseville Vision Center and went for my appnt last week. It was quiet. There was not a sea of people waiting and the employees were kind and helpful. The doctor I saw was amazing as well. He took quite a while with me and explained many issues I was having that no one previously brought to my attention. He corrected my prescription for my contacts and gave me some other helpful hints about issues I was having. Roseville Vision Center was night and day from where I had been going. I would recommend them to anyone.

Cozy and clean office. Got a thorough eye exam and ordered some new glasses all within an hour…read more They had a pretty big selection for such a small office! Dr. Nguyen and staff were all so friendly and knowledgable. Thank you for your hospitality and service!

Awesome service as usual &…read more staff super friendly & attentive Lolita, at the Front desk was super knowledgeable & great! Jarina, did a wonderful job of adjusting & cleaning my glasses! Keep up the great work everyone... We love you guys!!! Cheers

Been coming here for a few years now. Always great service, solid selection of glasses. It's a…read morelittle far from where we live but not too bad of a drive; crowded location because it's in a pretty nice shopping/service center.

I've been a patient of Roseville Optometry for a few years. Dr. Snow is so nice and considerate…read more Her attention to my vision wellness is second to none. I really appreciate her and her staff. I always look forward to coming back. Highly recommend.

I went here for a routine eye exam and I left with great customer service and care. The front…read moreoffice staff was very knowledgeable and walked me through the process. The optometrist explained in detail all my problems and offered solutions. 10/10 would recommend.

5 stars for Dr. Rappa! Super friendly, kind, and knowledgeable…read more It was my first time here and everything went smoothly. We'll definitely be returning for our yearly visits and requesting Dr. Rappa.

Everyone is really nice but incredibly incompetent. I've had to come back three separate times to…read moreget contact lenses fitted because the first pair was calculated wrong by AI then the second pair was just slightly off. When I came back to pick up the third pair they had thrown them away. I was not told that I only had three months to pick it up even though it takes them a month for them to get in. I would never come back here unless I was unemployed because it takes way too much time out of my day and schedule to deal with their poor customer service and communication.

Excellent Doctors and the staff is really nice. Good…read morequality and collection of eyewear. No walk-ins. Only appointments. They accept Partnership health plan of California.

After previously defending Dr. Nguyen's behavior and framing my experience as a "misunderstanding"…read moreor personality mismatch, the owner recently contacted me privately through Yelp to let me know that "Dr. Nguyen is no longer with our practice." That message alone speaks volumes to me, especially after the way my concerns were originally dismissed. My original complaint was that I felt laughed at, mocked, dismissed, and disrespected throughout my medical exam while repeatedly expressing discomfort. Instead of addressing those concerns professionally at the time, the response I received focused more on defending the doctor and implying I overreacted. The fact that the office recently reached out to inform me he is no longer there only reinforces that what I experienced was real and not simply imagined or exaggerated. Since then, I found an amazing new eye doctor, My New Eye Doctor with Dr. Christine Snow, O.D. The difference has been night and day. The office is professional, clean, kind, patient, understanding, and respectful. Come to find out, my eyesight is still very good. I wear simple reading glasses that can even be purchased at a regular store. Yet during my appointment at Vista Point, I was made to feel as though my vision was terrible or abnormal for my age. People deserve to feel respected, safe, and taken seriously during a medical appointment.

Every-time I come here Service is quick…read more And whatever I need is addressed Great customer service Fixing glasses , lens , frames Ordering new ones for the family Contacts you name it Always a pleasant experience

Ordered 3 sets of glasses for my family on 1/23. Took two hours just to get the order placed (not…read moresure why with two people helping us). Was told they would be ready by 2/2. It's now 2/7 and crickets! So I called the Roseville phone number which apparently was auto transferred to their Fulton location who said Roseville is being remodeled and apparently transferred all their calls without their knowledge. They said "try back Friday after 12:00. They 'should' be ready since they said they'd be ready on the 2nd." No email, no phone call, NOTHING!! Worst customer service ever. Do not recommend

David, a sales/service person at the Vision Center inside the Walmart on Pleasant Grove Blvd,…read moreRoseville, CA, is one of THE best sales/service employees that I have met in my 79 years on this earth. Very knowledgeable, with VERY pleasant demeanor. Very quickly and efficiently took care of my eyeglass needs. Thank you Walmart Vision Center for hiring such an outstanding employee!

Walmart takes Eyemed insurance. I wanted reading lenses put in my expensive frame. Costco refused…read more My eye dr office refused. They did it, used my insurance and only cost me $10. Service was great. I am going back to get their Nike sunglasses. Very reasonable

Absolutely phenomenal staff, kind, knowledgeable, they help me with the fitting and training of my…read morecontact lens the doctor's phenomenal as well highly recommend if you live in the area they take VSP and I med insurance. The staff is super awesome, but the doctor is amazing she took tedious care and time and effort to enter I had the best Vision possible and went to multiple lenses to make sure I have the best fit definitely my best experience and I'm so comfortable with my lenses and I can see so much better

The team at Precision Optometry exemplify kindness and every person I have encountered there seems…read moreto genuinely enjoy going above and beyond for their patients. After having some issues with my glasses (and a lot of time passing before I could bring them back in), the team was somehow able to get me an appointment quickly, an exam, new lenses, and new frames. My benefits had already been used for the year, but they were incredibly generous in finding ways to get me discounts, placing calls to the lab, and reviewing my insurance to make the whole experience FAR more affordable and faster than I could have imagined. I went from expecting to pay several hundred dollars to have my glasses redone, to paying a fraction of that and having them done quickly. Thank you SO much to the team at Precision Optometry, particularly Wendy and Michelle who worked some miracles for me! And thank you Chelsea and Anmol for joining in on helping me find a frame that works for me!

My appt got canceled just few days before my appt and this office tried to send me to a practice…read moredoctor or send me really far. Worst Customer service ever! And their staff are rude too in VM!

Front office staff very rude and office manager has no credibility. Had an appointment for a…read moremedical issue for next day, already confirmed and they call at 5:00pm to claim "they can't keep the appointment". Most unprofessional office! Won't be back for sure!

They are all the absolute BEST! Everyone is so friendly and helpful, (and PATIENT) when it comes…read moreto making sure you get exactly what you want and at the best price :) Mimi checked me in and did the beginning part of my eye exam and she is an absolute doll! Makes you feel like your old friends and as comfortable as you can be during an eye exam lol! The gentleman who did my eye exam (I'm sorry I didn't get his name) was super cool too and took the time to answer the million questions I had about what it actually means to have astigmatism (cuz I needed to know and no one ever told me lol)...Greg finished the job and was super helpful and patient as I tried on every pair of frames in the store and even helped me gather others in for a poll so I could make my final decision. Can't wait to go pick up my new specks when they are ready! I can't recommend them enough-and no one ever believes me but I'm telling you-the quality and the price is much better than Costco! (Ya I said it...) Thank you all!

Wow! Didn't think getting my eye glasses prescription could be so easy. Woman working the front was…read moreone of the nicest and most pleasant person I've dealt with from a business! Wish I got her name. She deserves the credit!! Eye doctor was also super nice, not intimidating and made me feel so comfortable. He was thorough and quick! Won't go anywhere else. $69 for my eye exam. Didn't pressure me to buy glasses in store. Purchased them online because I needed them sooner than here could provide. A+ HIGHLY RECOMMEND