Viewpoint Optometry is conveniently located in the shopping center at the corner of Sierra College…read moreand Douglas. It is in the corner by Jack's Urban Eats. Lots of parking, easy to find. I have purchased two pairs of RX glasses here over the past year and I am a very happy customer. The employees are all super kind and professional and knowledgeable. They helped sort out my vision insurance also. They have an extensive selection of frames - designer and not designer. The process is smooth and easy. Both pairs of my glasses took about two weeks to be ready. I like that they text you updates and it's just so simple to go in and pick up your glasses. Both pairs were pefect right when they arrived. I would def recommend coming here!

Dr Van Winkle is a friendly doctor, great GB location, nice office , accommodating staff, and the…read morelatest equipment which makes the exam quick and comfortable. Would recommend!

I went here for a routine eye exam and I left with great customer service and care. The front…read moreoffice staff was very knowledgeable and walked me through the process. The optometrist explained in detail all my problems and offered solutions. 10/10 would recommend.

Patient for over 20 years, Stephanie Carmassi is top notch level of professionalism in service…read more Stephanie offers & handles every detail necessary to complete my services.

5 stars for Dr. Rappa! Super friendly, kind, and knowledgeable…read more It was my first time here and everything went smoothly. We'll definitely be returning for our yearly visits and requesting Dr. Rappa.

Everyone is really nice but incredibly incompetent. I've had to come back three separate times to…read moreget contact lenses fitted because the first pair was calculated wrong by AI then the second pair was just slightly off. When I came back to pick up the third pair they had thrown them away. I was not told that I only had three months to pick it up even though it takes them a month for them to get in. I would never come back here unless I was unemployed because it takes way too much time out of my day and schedule to deal with their poor customer service and communication.

I have been with Dr. Heidi Schauffele, OD, for many years. She recently moved to Vista Eye Care. I…read moream getting to know the staff who all seem really welcoming and nice. I love Bre. She was with Dr. Schauffele from her prior office and is a gem. Hard to find that caliber of intellect, compassion and warmth. Another person I met that is very caring and friendly is Monica. As always, Dr. Schauffele is amazing! I have quite a few diagnoses: myopia, hyperopia and astigmatism. It is very difficult to get gas permeable hard lenses (with those 3 diagnoses) to fit correctly and have wonderful vision. Dr. Schauffele has always had patience with me over multiple visits. She always comes up with new ways to get my lenses to fit perfectly and have excellent vision, though my eyes are changing and aging. Her staff have always worked diligently to get my insurance to cover whatever is possible. The office ambience is calm and serene here and I like the bathroom which is out the back hallway instead of in the middle of the lobby. I love this place and would highly recommend it.

After previously defending Dr. Nguyen's behavior and framing my experience as a "misunderstanding"…read moreor personality mismatch, the owner recently contacted me privately through Yelp to let me know that "Dr. Nguyen is no longer with our practice." That message alone speaks volumes to me, especially after the way my concerns were originally dismissed. My original complaint was that I felt laughed at, mocked, dismissed, and disrespected throughout my medical exam while repeatedly expressing discomfort. Instead of addressing those concerns professionally at the time, the response I received focused more on defending the doctor and implying I overreacted. The fact that the office recently reached out to inform me he is no longer there only reinforces that what I experienced was real and not simply imagined or exaggerated. Since then, I found an amazing new eye doctor, My New Eye Doctor with Dr. Christine Snow, O.D. The difference has been night and day. The office is professional, clean, kind, patient, understanding, and respectful. Come to find out, my eyesight is still very good. I wear simple reading glasses that can even be purchased at a regular store. Yet during my appointment at Vista Point, I was made to feel as though my vision was terrible or abnormal for my age. People deserve to feel respected, safe, and taken seriously during a medical appointment.

Every-time I come here Service is quick…read more And whatever I need is addressed Great customer service Fixing glasses , lens , frames Ordering new ones for the family Contacts you name it Always a pleasant experience

Ordered 3 sets of glasses for my family on 1/23. Took two hours just to get the order placed (not…read moresure why with two people helping us). Was told they would be ready by 2/2. It's now 2/7 and crickets! So I called the Roseville phone number which apparently was auto transferred to their Fulton location who said Roseville is being remodeled and apparently transferred all their calls without their knowledge. They said "try back Friday after 12:00. They 'should' be ready since they said they'd be ready on the 2nd." No email, no phone call, NOTHING!! Worst customer service ever. Do not recommend

David, a sales/service person at the Vision Center inside the Walmart on Pleasant Grove Blvd,…read moreRoseville, CA, is one of THE best sales/service employees that I have met in my 79 years on this earth. Very knowledgeable, with VERY pleasant demeanor. Very quickly and efficiently took care of my eyeglass needs. Thank you Walmart Vision Center for hiring such an outstanding employee!

Walmart takes Eyemed insurance. I wanted reading lenses put in my expensive frame. Costco refused…read more My eye dr office refused. They did it, used my insurance and only cost me $10. Service was great. I am going back to get their Nike sunglasses. Very reasonable

Thorough exam, friendly staff, great doctors. Went in for my annual check up and ordered contacts…read moreand glasses. Got them much faster than expected. 10/10 recommend this place !

Great experience for my 10 year old daughter! I highly recommend! She is severely dyslexic and they…read moreaccommodated her needs and were so kind and patient.

I want to comment on some of the office people that work at this facility. Unbeknownst to me, the…read moreophthalmologist I had been going to for years decided to retire. When it was time for me to come in for my annual visit, the staff had taken it upon themselves to place me with another doctor. The doctor was courteous and caring, however after reading his bio and reviews on Yelp, I did not feel he was a good fit. When it was time for my next eye exam, I requested 2 other doctors whose's bio seemed more in line with what I needed. I got an appointment, but several days later an office person called me up and questioned me about my request. Having never seen me, she started diagnosing me over the phone telling me I didn't need to see the doctor I had chosen. Since when does an office staff person have the medical qualifications to diagnose a patient? I had to go over to the Retina Center in Roseville to get my medical charts, and bring them over to Medical Vision Technology for them to look at. (By the way, when I brought over the report, a front desk staff person started reading the materials.). What has happened to patient, doctor confidentiality!! Even when I came in for my eye exam, the technician who tested me started diagnosing me. What she was saying was completely off from the issues that I have. Because the doctor I did end up with was thorough and understood my issues, I've decided to give Medical Vision Tech. another chance. Still, the office staff and people who set up appointments need some serious training on what is medically appropriate behavior towards patients.

Front office staff very rude and office manager has no credibility. Had an appointment for a…read moremedical issue for next day, already confirmed and they call at 5:00pm to claim "they can't keep the appointment". Most unprofessional office! Won't be back for sure!