Had a heater that was not workin. Talk about great service , at a good price and fast. I would…read morehighly recommend this company, and will use them in the future.

One is often skeptical when needing to reach out to someone they haven't used before. At 2 above…read morezero I needed help. I was looking for someone that was local, could be trusted and was fair. After reading about Edwards, I called and left a message. Within the hour I was called back and we arranged a time. As the time approached, I received a text they were going to be 15 minutes late. When they arrived at that time, they went straight to the furnace and got busy troubleshooting. I watched them work and was impressed with the systematic way they used to zoom in on the problem. When it was determined what component failed, they had one in the truck. Before replacing the component, they looked for the reason why the component failed. They found a restriction/blockage. Upon clearing the problem, they fired up the furnace and it ran as it should. The component didn't need replacing. I gladly paid the fair price I was charged. I feel I was treated fair and honest and will call on them anytime I need my furnace/ac fixed. Thanks!

Live plants, quiet morning, interesting architecture as well definitely limestone marble granite…read more it really smells like coffee in there and they have all the little goodies too. That comes with the truck. from what I understand that's a number that you don't have in your wallet just in case I'll load up to one of those mirrors and double check for me

Fast response and was able to come out quickly. While was not the answer I wanted was fair and…read morehonest about the situation and offered suggestions for replacements.

Can be a little tough to get a hold of but they are knowledgeable and competent. I would definitely…read moreadd them to a call list if you have no warranty coverage. If nothing else, though, these guys are honest and that gives them an extra star especially in today's 'customer last' environment.

Grey service. And communication. Fixed only what was needed. No upwelling Jermaine is greatread more

GREAT service, would recommend on any appliance. Thorough and knowledgeable. On time and knew what…read moreto do. Super office communication and help.

Great experience. Eric came out and diagnosed the problem. However, it required two men to…read morecomplete. So he was unable to complete. Did not charge, even for the trip. Gave the part number so I could know the cost of the part at the next service.

The ice maker in our fridge just completely stopped working out of nowhere. They diagnosed a jammed…read morefill tube, defrosted the line, and got it producing ice again the same afternoon. Really appreciated the fast turnaround.

From the owner: When your refrigerator stops cooling or your washing machine starts making strange noises in the…read moremiddle of the night, you need a trusted appliance repair team that treats your home like their own. That's exactly what you'll find with Bucktown Appliance Repair, proudly serving Chicago homeowners since 2013. Whether you're dealing with a malfunctioning dishwasher, a dryer that won't heat, or an oven that's given up right before dinner, our experienced technicians arrive ready to diagnose and fix the problem efficiently. What sets us apart in the Chicago appliance repair landscape is the personal attention Robert and our team bring to every service call. We're not a faceless corporation sending out whoever's available—we're your neighbors, deeply invested in building lasting relationships with the families and businesses we serve throughout Bucktown and beyond. Our technicians take the time to explain what's wrong, walk you through your options, and answer all your questions in plain English, never making you feel rushed or confused. From routine maintenance to emergency repairs on all major appliance brands, we combine years of hands-on experience with genuine care for our customers, ensuring you receive honest recommendations and quality workmanship every single time.

Very reliable and reasonably priced. I gave my husband a new garage sink for Christmas (isn't that…read morewhat all husbands want:) Mark installed the sink on December 30th. That was part of the gift as well. My husband built our house but sometimes it's nice to let someone else who is knowledgeable and reliable to do it for you. And that plumber is Mark Munsterman!

Mark was quick to respond to my call and was able to meet my schedule for the repair. Courteous and…read morefriendly service was provided with a thorough and affordable repair price. Thanks for using shoe covers, as there was some snow in the walkway. Munsterman plumbing/HVAC is highly recommended.

Called J&A on a Friday evening and had service come out that night. Even in a severe thunderstorm…read morewarning, Evan came out to check out the inside. I told him it's ok I want you drive safe you can go home and he was nearby and still decided to come over anyways. What service! He then returned the next morning and easily fixed our AC unit. Thank you Evan for being a great human and a great technician!

Had them out a year and a half ago because furnace was not working. They couldn't find anything…read morewrong with it. $100 service call. Still wasn't working right. I found caroaded wires on pressure switch. Called them out this summer for ac. They couldn't find anything wrong with it. $200 service call. Now my furnace is out again, first thing they said was, $125 service call. I don't think so. Won't call them again or refer team to anyone. Service calls and can't find anything wrong. Recieved message about my post. Yes they replaced a part in the furnace in another house I own next door to my house. Check the address.

When my mower failed to start, they came and picked it up. Even though they were saying two weeks…read morethey had it running within a week and got it back to me.

I got their Bradley 48" stander, I love the mower. Built like a tank, and climbs hills like a…read moregoat. I cannot get this sucker stuck where my garden tractor with locking differential normally would. Very comfortable platform, and it will mow that grass. I had an issue with the B&S engine on it, needed servicing, a warranty repair thing. I brought the mower to a local authorized Briggs repair center (Arlington Power Equipment), they were a joke! Held it for 10 days until they could get to it, then just did a quick looksee, nothing was repaired, they just totally left me hanging! So I contacted Bradley directly, they sent out their guy to come up here to pick up the mower. He haul it down to Bradley IL to their service center, they got it fixed and delivered back to me within a week. I'm quite happy with the mower and happy with the follow-up service.