Great Value, No nonsense haggling. Just Batteries=Just Good Service and Quality Productread more

I'm a used car dealer in Concord. I've done business with Dan and Shawn for years and would not…read moreentertain thoughts or switching to another supplier. Best prices and service for batteries I have used in my thirty plus years in the business.

Great place to pickup a battery. With little or no usage…read more Great people to work with. This place is easy to find off 321A.

I walked into the Mooresville location yesterday with a battery I purchased from this very store…read morejust two years ago--still well within its 4-year warranty. I had already removed the battery from my vehicle and driven 30 miles to return it. Although I'll refrain from calling out individuals by name, I was immediately told that the battery needed to undergo a 24-hour test to determine whether it would hold a charge. Then I was asked, "What do you want to do?" I explained that my truck was stranded and that waiting 24 hours simply wasn't an option. My concern received no meaningful response. Instead, my only choice presented was to purchase a new $270 battery while the original one was being tested. I was warned that if I installed the new battery, it would be considered "used" and non-returnable. I explained that this put me in a no-win situation, and only then was I told I might receive a refund if the original battery failed the test. To avoid being stuck with a non-returnable battery, I borrowed a car overnight and waited for the test results. When I called the next morning, I was told they never actually performed the test because they "have to take the batteries off the chargers when they leave for the night." Instead of acknowledging the inconvenience this caused, the employee launched into a long explanation of store policies and excuses. When I explained that I had borrowed someone else's car because of the misinformation I was given, I received a half-hearted "sorry"--delivered with an attitude that made it clear they didn't care. When I said I still felt I was being misinformed, the employee replied, "I resent that insinuation, and I need to take care of another customer." Then he hung up on me. After driving 30 miles, being misinformed, having my time wasted, being left without my own vehicle, and receiving dismissive and unprofessional treatment, I can confidently say this has been one of the most frustrating customer service experiences I've ever had.

Specialize in every single type of battery known to man, except hybrid batteries... supposedly…read morethere is not a market for hybrid drivers in town to get the help they need.

My starter died. I called another Statesville business (transmissions only) and they recommended…read moreCliff Day. Best suggestion and fair/honest pricing and quick. Best recommendation ever!

Very satisfied with my battery that once was dead but is now repaired, my car is up and running…read moreagain thanks to the kind folk on Stanley road

The best service that I've ever received. I went there to have my battery replaced. I proceeded to…read morepay while the ManagerJamie was about to install the battery. He noticed that though the battery was last purchased from a competitor, it was still under warranty. He asked that they refund my money and for me to follow up with the competitor if the problem persists. He tested my battery and confirmed that the issue was not the battery as previously diagnosed. This is one of the most ethical men I have met in the retail business. Kudos to Jamie, you have a customer for life. We need more men like you

Quick service! Was quoted a price on a battery, two days later it was over $30. more. Same…read morebattery. Wasn't happy with that.

I needed a special battery for a verizon land line box. I had been to 6 stores from Hickory to…read moreLenoir with no luck. Tyler built one for me on the spot. You don't need to go anywhere else for your battery needs. From small ones to car batteries and more, they can help you.

They had a VW Golf battery that was hard to find. And unlike parts stores that don't do…read moreinstallation at all, at least in that car, they installed it within a few minutes of our arrival. Very friendly and helpful.

I know several people who have had great service here, but my experience has definitely not been…read moregreat. I needed a battery for my car. I called and called. Nobody ever answered the phone. The website is useless, with no prices or information listed. It says to call. Since nobody ever answered I went and bought a battery somewhere else. Easy enough. With limited hours and locations it was a simple choice.. Take your battery needs to a national chain where you have a national warranty, and people who actually answer their phone.

I had such a great experience with Mr. Wes when I came to Battery Specialist. I drive a Jeep…read moreGladiator that has 2 batteries, a main and a smaller auxiliary battery. I was planning on buying the batteries and going home to do the install myself, but Mr. Wes wasn't going to let that happen. This was not the easiest of jobs, but Wes and I worked together like two friends working in a driveway! I couldn't say enough good things about him and my experience! I will NEVER buy another battery from anywhere else again. Mr. Wes is a true Battery Specialist!

Good Christian folks that have amazing customer service, and literally every kind of battery made…read more It's a family owned business that have been around for generations and for good reason, no one does it better than these guys. They test, buy, install, maintain, and anything else you can do to and with a battery!