This is a tale of two old cars I had brought to Walton's, where I have had a very mixed experience. Walton's first fixed my AC on old car #1, and it blew cool for several month - I do not know why not longer. I recharged it myself yesterday and it is working. They did a brake job on old car #2 that did not go well. The car suddenly locked up in a very busy intersection - turned out the shop had failed to tighten up a caliper. Walton's to their credit, on that same car, repaired the oil drain plug which had been damaged by another oil change facility very nearbye. Another shop had wanted to replace the oil pan. I then had the power steering pump fail on old car #1 and brought it back in for replacement. The day after getting it back, although it steered well enough, the car developed an intermittent 0553 engine code, which I looked up and learned this code relates to a power steering problem. When I brought the car back in to see if a sensor or wiring harness had not been re-installed correctedly, a mechanic told me the sensor failure was unrelated to the shop's work. So after 265,000 miles of working fine, this "coincidence" unrelated to their repair of the pump would cost me hundreds of dollars more to correct.That was insulting enough, but what really bothered me was this: when I went back to retrieve the car, the person at the desk, recognizing me by now, abruptly handed me the keys dismissively without a word and began talking to someone else. The code is no longer intermittent, it is always on and the serpentine belts sounds like a shrieking monster when starting the car in the morning. Summarizing, I had returned to Walton's after an AC fix that lasted only a few months, and even after a bungled brake job, that left me needing a tow at in the middle of a bad intersection. My reward however was yet another bungled job, a bizarre explanation, a failure to take responsibilty, and worst of all, contempt from the person at the desk. But I do thank Walton's for fixing the oil pan drain plug on old car #1. Looking at the 9 reviews, two are terrible and 7 are very favorable. But of those favorables, 5 are dated 2016-2019. Of the 4 newer reviews, 2 suck and 2 are fine. My negative review will tip balance to only 40% favorable among reviews dated after 2019. If after reading this you still want to take a chance there, I do wish you luck. Sometimes life is a crap shoot. Sent from my iPhone read more

From NY, you always wonder how you will be treated, but they treat you like family and took care of me for a very reasonable price. Thank you Wayne and Erin for making our time so much easier read more

hank you very much for taking care of the people on my team . We all appreciate your quality of work ... but your kindness on serving people when they are in need is remarkable... Mr. Wayne is a man of his word , punctuality and excellent customer service besides of the fair price and quick response ~ Catherine read more

Worst place to go if your an out of state person charged +$800 to change a $100 fuel pump then broke gas gage and charged for that. Picked up and leaked gas while filling gas tank. Got home and found gas tank filler hose was loose and did not tighten clamps on hoses. read more

We were charged $59.94 on a $1502.15 repair job because we used a credit card for payment without informing us of this fee. $1502.15 X 3% is $45.06. You owe us a refund of $14.88. Customers beware! read more

Erin and Wayne Walton are great. Wayne worked late on a Sunday to replace my alternator. He did an exceptional job and did it in a crisis. I cannot commend them enough. read more

Walton's Auto Repair is my go to place for all things automotive when in Englewood. Parts are ordered and received quickly. They did everything to get me on the road and are extremely reasonably priced. Big thank you to Erin and Wayne the best hometown Englewood business! read more

Wayne has so much patience and so very knowledgeable!! Walton's has been so helpful on so many occasions to both my daughter and I!! As a single mom, money always seems to be "tight" and they have made sure we were ALWAYS safe at the most cost effective price!! Wayne and Erin are absolutely amazing!! read more

Both Erin and Walt are not only extremely professional, but they treat you and your loved ones as if you and your family are their family. They let you know how vital the safety features are that NEED to be fixed immediately and what can be put off, if any. They always try to help save you money if there is a way and I feel very fortunate to have found them. They have fixed three of our vehicles and I won't go anywhere else! They are now stuck with us and are an enormous part of our family! read more

A few days ago I brought my wife's car (and one true love) to Walton's Auto Repair in Englewood for a oil change. While sitting in the waiting room, the owner asked me if I wanted the tv remote to change channels! I was impressed with his friendliness and courtesy, a characteristic often missing from auto repair shops. The speed and efficiency with which they changed the oil, checked fluid levels was second to none. Even though I had called for this appointment the day before, I don't think I've ever been treated so well. Thanks Erin Walton for a job well done. We'll be back. Bob Daley read more