Visionworks is SO MUCH BETTER than Eyeglassworld.. no contest. My prescription was incorrect at…read moreEyeglassworld and I ended up going back THIRTEEN times.. WITHOUT any correction each time!! I tried calling corporate several times, without a response. I'll NEVER go to Eyeglassworld again!! The focal point was shifted to the right and I had to deal with an incorrect prescription. The manager told me to stop coming in. Horrible company!!! Dr. Rege, Melissa and Jennifer at N. Academy Visionworks were very professional and pleasant. I highly recommend the retinal scan. It's $39 extra, but worth it. It illuminated details that would have been missed otherwise. I've never had an optometrist explain everything as thorough as Dr. Rege. My frames are nice and strong; the lenses are perfect. Thank you Dr. Rege, Melissa and Jennifer!! -David Tisdale

I'm so tired of poor customer service. Pictured below are my glasses from 6 years ago, notice…read morethey're in perfect condition. That's because I'm VERY careful with my glasses. I have since replaced my glasses and in under a year they've broken twice. So twice I've had to revert back to the old glasses. When I originally called the same associate I talked to today told me, "yeah come in we will exchange them." When I arrived today I'm told my prescription "JUST expired". I could have and would have came before they expired but she didn't bother to tell me they were expiring. Then she tells me they will replace them in THE SAME FRAMES when previously I was told I could exchange them for frames of equal or less value but instead she told me "this is *really* it" as if it's my fault the product they sold is awful and as if these won't also snap in a couple of months. The first replacement I paid for the warranty you're not doing me any favors in fact you've cost me weeks of seeing poorly. Then despite my having told her they broke both times while being cleaned she brings out a harder case so I guess she was accusing me of lying?? Because how can a harder case prevent them from breaking while being cleaned. I'm so tired of this process, I am not the problem or the glasses below would have broken a LONG time ago. I also asked that the manager call me and two weird things happened one I said have "them" call me because I wasn't aware which gender the manager was and she snapped at me "SHES A HER" ok, unnecessary correction and overly rude, next she pulls the glasses back and said well then we aren't replacing them because "this is all we are doing" (again, like this is a favor and not a service I paid for.) Ok, I get it, can I please leave with my medical device. This is the second time this process was terrible and I paid for their warranty. I'm the one who should be upset this is a multibillion dollar company that is held privately and the people there seem more concerned about saving them a couple hounded dollars then doing the right thing.

My husband and I had our eyes checked on the 18th of March at this vision center because we like…read morethe excellent service they provide. Their employees are friendly and they do a great job checking our eyes to see if our prescription has changed.

Chapel Hills Vision Clinic was recommended because of their thorough knowledge with both transition…read morelenses and Ray Ban Metas. My initial review was not complete. I did wait for nearly 30 minutes, but it was soooo worth it! Once it was my turn, they took the absolute best care of me. These ladies know exactly what they are doing, the entire office knew exactly what they can and cannot do with these glasses. Their expertise saved me hundreds of dollars. I got prescription transition lenses for My Rayban Meta 1's. Emily was fabulous, she would not bill me until she had an exact price and even worked to resolve some challenges with my insurance. Best part, she called me the next day exactly when she said she would.

All very kind and professional. Treated us with respect and not a number. I would recommend this…read morecompany to anyone who was in need of eye care. They are very knowledgeable and thorough.

They have the beautiful new office now. I have always seen Dr. McMullen but was able to get in…read morew/Dr. McKim a lot quicker this time. I love them both. They aren't rushed at all and take time to explain things. Also, loved everyone in the office. Anna is amazing at her job. The office manager was very helpful, too. I highly recommend them.

Natalie Miller, an Optician at Pinnacle Optical North is absolutely fantastic!!…read moreShe was so very helpful, patient, knowledgeable & understanding in assisting me in my decision re: my new glasses. Once I made the choice of frames, I went back to Pinnacle North numerous times for adjustment's, advice & reassurance , resulting in complete satisfaction with my new glasses! Natalie never failed to greet me w/a smile while patiently working with me for as long as it took to quell my concerns! Angela & Trisha were also very helpful, & pleasant contributing to the feeling of always being welcome to come in without hesitation. I highly recommend Pinnacle Optical!!!

My wife and I purchased glasses. Emilia and Candace were both most helpful. They explained the…read moredifferent qualities and features well. Also why we are having vision issues with our Costco glasses. Final price with insurance was about 25% higher than Costco. 60 day guarantee on frames and RX but no refunds. They want you pleased!

If you're looking for a pleasant eye doctor experience, go here. Everyone is attentive and…read moredelightful.

A friend referred me to Northgate Vision Center and I couldn't have been happier with Dr. Kelley…read moreand her staff. They were all very knowledgeable and pleasant. Would highly recommend this center for your vision care!!

Worst service ever! Made an appointment for 5pm and was informed that my 5pm appointment was given…read moreto another person that just showed up. Unbelievable!!! Why even make an appointment?! The clerk at the desk said she can reschedule my appointment, this was the last slot for the day and I had to leave work early to make it by 5pm. This is totally unacceptable and if this is the kind of service offered, forget it! I was told that they needed a confirmation on the appointment that was set. Absolutely unacceptable business behavior. Now I see why these Lens Crafters are going out of business and get such poor reviews! Avoid this place at all costs!

I came here with a new prescription looking for a frame I'd love, and I left with two that I do!…read moreFor my everyday pair, I chose the simple gold frame from Vogue, and for my sunglasses, I chose Rayban clubmasters. I'm obsessed with both! I don't like to wear contacts much or progressive lenses, so I'm happy getting both! They were able to use my insurance, so it saved me lots of money. Wendy was amazing. She made sure to use my insurance first on the most expensive pair, the Raybans as to save me more money! The vogue pair are wide enough, so I can see everything and don't really see the frame in my vision. They are also light, making them not heavy on my ears. What I love about getting Rayban sunglasses here is they have actual Rayban make them. So that means authentic Rayban lenses, and if you don't know, they are some of the best sunglasses lenses. The tint is perfect, and I love the fit! It only took 5 days for my glasses to be ready for pickup, and Wendy helped me again with adjusting them to my face so they fit nicely. The customer service here is always amazing, and I love the wide range of frames to choose from!

I've been seeing Dr. Derber for my eye care needs for many years (well over a decade), since she…read morewas at her old N. Academy location. Dr. Derber has always been extremely thorough and meticulous when conducting eye exams and she still conducts that high level of care today. My eyesight has actually improved a little over the years due to her expert care. I now live in Castle Rock and I still drive down to Colorado Springs every year for my annual eye checkups with Dr. Derber. Her new office on Explorer Dr. is much nicer than the old location on N. Academy, with it having all of the amenities of a modern eye care center. The staff there is always kind and professional. It's also very convenient to get to from HWY I-25 and being so close to the Briargate shops.

EPEC does an 'epic' job at eye care as well as offering services to get your new specs to your…read morerequirements. Dr Gales is a thorough OD and works to be as precise as possible on a 'script that maximizes the clarity of vision and as well good eye care. If you need glasses Tim will work with you to make your experience an excellent one and follow up after the initial fitting to be sure everything works right. Staff are friendly and accommodating.

Not sure why my reviews are falling off…read more.. Infocus Eye Care was one of the places I could use my VA benefits. I think I've found my new eyecare place. Not only did I use the VA, but I also used my primary insurance to get additional glasses. The place is small. The staff is small. But don't expect small service. I had great experiences each time I came in. The crew is kind and willing to explain things in easy to understand ways. No air of superiority like I've encountered at other doctors offices. VA approved selection of glasses is awful (and old school), but I'm still thankful. Great place! I'll definitely be back.

I have been a patient at InFocus for a while now and this review is long over due. I cannot say…read moreenough good things about the staff here. They are so friendly and always go the extra mile for you. They treat you like family and not just another patient to rush through and send out the door. They are knowledgeable, kind and very servant hearted. Highly recommend.

This is a great independent optometrist. Dr. Bergamo is highly personable and professional. The…read morestaff is courteous and accommodating. I had a fairly complicated vision insurance situation and they were willing to work with me to determine how to get the best deal. If you are looking for a great optometrist in the northern Colorado Springs, Gleneagle, or Monument areas, then I highly recommend Dr. Bergamo.

From the owner: Bergamo Vision specializes in making sure our patients know we appreciate them. We want them to…read morehave an enjoyable, informative and thorough eye exam as well as a wonderful experience. We have the ability to fit any brand and style of contact lenses and offer the highest quality eyeglass lenses with a large selection of frames.

I have been here twice. I have no idea why some people have placed negative reviews here. All of…read morethe staff members are outstanding. They offer additional services without pressure to buy. The prices are in line with other providers. Dr. Heck is outstanding! In 50 years of eye exams, I have never had a better exam than the ones I have had with her.

I had my appointment this Wednesday June 10th 2026 with Dr. Heck. I wanted to make sure my left eye…read morewas healthy because I have been having headaches and also wanted to see if I may need eye corrective surgery. While Dr. Heck was doing the testing on my left eye which is my bad eye. It was really hard for me to see the letters from the distance she had it. I also at times would have a really hard time picking which slide was clear or not because I literally can not see well from that eye. I would tell her which one was clear or not and it felt like she started to become irritated because I was choosing the ones she felt should be clear. She literally stopped flung her arms down in aggravation and explained how I should be doing the test. I understood the first time and was doing that but if its not clear or if its blurred to ME I'm going to tell the truth. When I spoke to her about the pain and other concerns that I had she seemed to brush them off and blame it on because I'm in my 40s. Then proceeded to continuously bring up her problems because she's 48. First of all I've been blessed to not have to say Oh this is happening to me since I've turned 40. Everything I spoke to her about I've been dealing with since I was a child with my lazy left eye. She would cut me off when I would try to speak. After a while I just stopped talking. When we walked out of the room she went to the front desk. I was behind her taking a seat in the waiting area right next to the front desk where they walk in and out. She didn't notice where I sat or I'm sure she wouldn't had went to the tall lady that had glasses with salt and pepper hair complaining to her that she had to repeatedly ask me which one and to just pick one already. The salt and pepper haired woman took me over to where I was supposed to look at glass however I told her that I just wanted to leave. Very humiliating. It seems that Dr. Heck doesn't have patience and I really hope she doesn't treat children the way that she did me. Thumbs down never ever coming back here. I'd give no stars if I was able to do so.