i have purchased 2 cars from wallace. Tony Turner sold me the second used truck. I asked him had…read morethe truck been checked out and he said yes. Well it wasn't. In 2 days the engine light came on. I called him and asked himif the truck had been checked because my engine is on. He bullshitted me even though I have a warranty on this truck. I called to make an appointment. the girl took my information then said someone will have to call you back. No one called. I have sent friends who have bought 3 subarus from Wallace. So if you are thinking of wallace go somewhere else.

Teddy was awesome. His knowledge of the car was very helpful. He took extra time to answer all of…read moreour questions. Ron, the sales manager, will go above and beyond to make the deal you want. We are repeat buyers and will buy here again. Thanks for all your help.

My family and I got a flat tire on our van as we we traveling from Austin, TX to Maryland. The guys…read moreat Murphy's went out of their way looking for the size tire we needed and moved a round a bunch of things in their warehouse until they found it. The cost was minimal and the experience was a great pleasure. We recommend them for everyone in need. Thank you Murphy's! -Michael Tucker and Family Austin, TX-

super helpful crew here, I stopped by because of a leakey tire while i was in a road trip. they…read morecheerfully fixed my leaky tire in 5 minutes. I picked the right place and got a good price too!

This is hands-down the best auto repair shop in the Tri-Cities! The quality of care, honesty, and…read moreworkmanship they put into my Subaru Outback made it feel like I'm driving a brand-new car again. What really impressed me was their communication--they kept me informed every step of the way, which is something you don't see often. The team is knowledgeable, professional, and truly treats you with respect. On top of that, their pricing is fair and affordable, especially for the level of service you receive. Their honesty and attention to detail have definitely earned my trust. I'll be a loyal customer from here on out--highly recommend!

This guy has always been my guy for alignments. He was the only one that could get my M3 after 5…read moreother attempts by others. Love this guy and has great pricing!!

Phil, Fred, and the crew are everything you could ever hope for in an auto service and repair…read morebusiness. They are honest!!! Reliable, knowledgeable, professional, friendly and kind. We really appreciate you all!

I went there to get my car fixed and I'm so glad I did! They got me an appointment pretty quickly…read moreand figured out the problem with my car in no time. They gave me a fair price for the work and got it all done in the same day. I very happy about that. I definitely recommend coming here if you need work done on your vehicles.

I was traveling through Bristol when my check engine light came on. These friendly folks checked…read moremy car right away and got me on my way. Thanks Shelly and Matt

This place is no longer owned and operated by Tim. The new dishonest people who operate this…read morestation resold parts to me at a mark up without disclosing and providing itemized bill of costs. No wheel balancing, only one strut was replaced for the price of two. I revealed the scam by bringing vehicle to another shop and obtaining estimate of repair that was as much as 50% less. I filed to Visa dispute resolution and got full refund and paid to another auto service to do it honestly.

Great work, fantastic communication. our insurance company rep suggested them and we could not be…read morehappier. In fact had a question about the AC didn't seem cold and Bill (owner) said to bring it right in and they would look at it. Filled the freon and out the door we went.

If you want to be called a "b*tch" (as a woman) and have your "quote" be quadrupled, go see Bill!!…read moreHorrible service, told us from the second we pulled up he could "smell it on us" that he shouldn't have taken our car in. DO NOT take any vehicle here. I have never received words and actions as vile as his from a business. They also took 2 weeks to "diagnose" the car, and still didn't have a clear explanation.

Service is excellent and staff are knowledgeable. It always helps that pricing is reasonable. Great…read moreatmosphere. It's like being among family (if you love being with family).

Friendly service and a great work at a very reasonable price. Took my car in for new breaks and AC…read moreservice in the morning and it was ready early afternoon.

This is how a business should be run! They were courteous and efficient. My car came back looking…read morebrand new, with all the callibrations that are very complex on a recent Subaru, working just as they are supposed to. A special shout out to Haley, who was so helpful and cheerful! Thank you Automan!

The experience started out great. The estimator stopped and contacted us that the price was…read moregetting to be more than the value of the car....then, it all went downhill. Our insurance company messed up on our coverage (not Automan's fault), but the way Automan handled it was 100% their fault. RUDE! RUDE! RUDE! We referred to our insurance company for payment. When we called back to give info about who to contact about the payment issue, the guy was short, aggressive and rude to OUR receptionist. Our insurance company spoke with the same guy multiple times and we still received a certified letter threatening to sue. Just feels like the whole situation could have been diffused had they taken a moment to explain things to us with the courtesy you should treat human beings with verses the disrespect we received. I am unable to attest to the quality of work, but I wouldn't put my blood pressure through interacting with this group ever again.