I ordered a stove and hood. The wrong size hood was ordered twice! I had to find the correct size…read moreand then badger WDC to get it installed!! They were rude to say the least- that's when they bothered to call me back!! As regards the stove, they delivered one that was slightly damaged and offered to replace the damaged part. The replacement was warped and the grates were chipping!! So I had to wait yet again for another replacement!!! WDC is by far the worst store I have ever dealt with and will never be returning there again. They are completely unprofessional and useless once they have made a sale. By the way, a note for the person who writes the apology notes- don't bother, I'm not at all interested.

Terrible customer service. No one bothered to tell me that my order was gonna take longer to…read morereceive. No one went out of their way to help. I had to keep calling a bugging them. Originally my order was to take 1 week. It took 2 and was incomplete. The balance of my order will take a month and a half to get. No one told me. No one called. I had to keep asking and bugging. How do they stay open?

Service was excellent. Value is very good if you are open to used appliances. We arranged to have…read morewhat we bought to be delivered at a later date.

Decent selection of refurbished appliances... I purchased a refrigerator to replace my garage one…read moreand they delivered it and took my old one. Thank you... it's working great!

I am so frustrated with Best Buy right now. We bought a refrigerator 3 weeks ago. We have had 4…read moredelivery attempts and not one was successful. First, they brought the wrong refrigerator. 2nd time: Right refrigerator but damaged. 3rd time: right refrigerator but still damaged. 4th time: Right refrigerator but guys said they couldn't bring it upstairs. I said the other 3 times people came they all saw where it was going to go as our home is designed with the kitchen on the second floor. Not sure if I want a 5th try. The incompetence is breathtaking. Every time they say you have to prepare so I have to empty the refrigerator and move furniture, etc. How they deal with such incompetent delivery people, I don't know.

Ask for Jonny and you'll get the best customer service from an appliance company EVER!…read more I walked in knowing the models and discounted prices that I wanted. It's really nice knowing that you can get either the Best Buy discount and/or Pacific Sales discount. Plus, you can't beat their 10 year service plans. Compared to Best Buy, there's no question which one logical people would choose. I had issues with delivery out to Temecula, but Jonny was there each step of the way to get everything to work out. I bought a Frigidaire all-fridge and LG steam washer & dryer. The fridge was the easy one. But with the small space in my home's laundry closet, had multiple issues installing the LG. After two plumbers and alterations to the gas line and the water lines, the LG is ready and running. If you want personalized care even when you least expect it, then ask for Jonny (manager). Otherwise, I'm pretty sure the delivery division would've talked me out of LG steam and into a different model. Just remember, appliances go in your home. And if you're a true homeowner, then you want it to last throughout the years. Get what you want!

We had an issue with our dryer and reached out to several companies, but most didn't return our…read morecalls or had no availability. Dr. Tom Appliances Repair was the only one who responded right away and was able to schedule us quickly. Tom came out and diagnosed the problem fast. He was very professional, clear in his communication, and everything was explained thoroughly. What really stood out is that the part needed would have taken about five days to arrive if ordered, and we were honestly considering just buying a new dryer because of the wait. Tom understood our situation and went out of his way to get the part himself. He came back the very next day and completed the repair. Everything turned out exactly as expected, and the pricing was very fair. We truly appreciate how he took our concerns and timeline into consideration. Thank you again, Tom, for going above and beyond to take care of this so quickly for us. Highly recommend!

We had a great experience with Dr. Tom. He was friendly…read morefrom the first call. He kept me informed as to when my fridge part would arrive and called to schedule promptly after. He showed up on time and got the job done at a fair price. Tom is our go-to guy now. We are in Santa Barbara and were so happy Tom came up from Ventura county.

I would recommend Levi and SGR Appliance Repair without hesitation. This young man is a veteran and…read morevery good at his job. During Thanksgiving Week, I called SGR and spoke with Levi about a problem with our older Maytag gas dryer. He thought he knew the repair part he would need and would order it to get things moving. He also gave me a fair estimate of what the repair would cost assuming his telephone diagnosis was correct. I explained that I wanted to speak with my wife about the job before approval. He said he would immediately order the part while waiting to hear back from me. He said he'll deal with the return should we decide against repairing the dryer. I called back with an approval and he arrived bright and early Black Friday morning to complete the repair. His telephone diagnosis was correct and his estimate more than covered the final repair price. Levi has experience on many household appliances and has a good handle on what should be repaired and what shouldn't. A great guy.

Excellent service from Levi! Levi was very polite and…read moreprofessional. He quickly found the issue with my dryer, ordered the part, and had it repaired as soon as it arrived. Great communication, reasonable cost, and overall excellent service -- I highly recommend!

I"I have been coming to MARS for my random shopping needs for over 15 years, and I have never left…read moreempty-handed! From dog beds and outdoor living items to rugs, toys, and more, they have an incredible selection. They can get pretty busy, so make sure to bring some patience and a smile. The more you buy, the more you can save. Just be sure to verify that everything functions properly before making your final transaction. Also, keep in mind that items still in their original packaging will cost a bit more than open-box items. The best part is, if you don't like a price, you can always walk away or discuss it with an employee. If you ever run into an issue or find something that isn't working right, go talk to Art. He is incredibly fair, listens well, and is great at problem-solving to ensure you leave as a satisfied customer. Don't forget to check back often since they get tons of new arrivals weekly--some are amazing finds, and some are not!

This place used to be so good when they're smaller and in Saticoy. They grew and then moved here…read more There is one lady who has worked There since the beginning I believe that is always so rude. I think she's family to them. Now in Oxnard they are so organized but yet so overpriced for returned items for sale. They always look it up on their phones and compare it to new. It's not new! I gave this place after years of shopping with them another try and reminded myself why I won't be back. I am looking for a bargain not to spend close to retail for a used item.

We were having issues with both washer and dryer. He helped diagnose the dryer and advise different…read moresettings. Replaced a belt in the washer and we're all set! Quick, easy, and fairly priced for labor and parts. Definitely recommend.

V Appliance Repair was absolutely amazing! We really needed someone to check/repair our washer and…read morethey were able to squeeze us in the same day. Dmitry showed up even early to my expectation for the time window promised, he was in and out within 45 minutes and repaired our washer and gave us some tips and showing me that we'll need a new drain tub. I truly appreciate his amazing service for a great price. Truly recommend V Appliance Repair for your future needs.

Excellent service-fit me in same day. My front load washer…read morewas back up and running in 45 minutes.

Oren found issue with my washer, came back as scheduled with new part. Problem solved. Friendly,…read moreprofessional and I highly recommend him. Thank you Oren!

Well stocked small hardware store. Friendly, helpful and…read moreknowledgeable staff in the store. It has also a nice selection of seasonal decorations and even a small nursery for potted plants and soil.

The ladies there were very helpful. I was second in line (walked in the store to ask for…read moreassistance) and two ladies called for me and asked if I needed help. Customer service 10/10