This young lady at the counter is great knowledgeable and fast great work good pricesread more

Update on 9/17/2020…read more Brian, It's not about a new policy related to Covid-19. The website says "Long-term Discount" and the manager knew nothing about it, including the fact that it is on the website. He ever said that he worked for this company for a few years but was never aware of it.

THANK YOU!!!! What a clean and professional office. Ruthie and Hugo were prompt with the process…read moreand a smile. Rented a Penske truck and ended renting a storage unit as well. Customer service was 5 stars and they also have a complimentary coffee bar with snacks! Moving made super easy!

In and out in five minutes and the lady running this place is a gem. Thank you!…read more She also must have a CDL for that dumpy truck in the back

Mark and Will helped me out tremendously, I needed a unit same day and I got what I needed! I…read morereally appreciate the quick tour to make sure the unit was the perfect size.

Went and rented a Penske truck everything was fine until it was ready to return. On the way back to…read morethis location the truck threw a code saying low oil add oil. Called the storage and they said bring it back so I did. Told them I wasn't comfortable filling it with fuel and risking blowing the motor up. Therefore I was told basically well you are going to get charged for it and to either fill it risking the motor and or get charged $50 for less than 1/4 tank used.

My church has had a unit at this facility for years. The staff is always pleasant. The facility is…read morealways clean. The prices are reasonable and it's in a great neighborhood. If you're needing storage, don't know further.

Very friendly and knowledgeable staff, explained everything clearly. I would highly recommend this…read moreplace.

I always, smile every time I deal with Jennifer Blake the manager & administrator…read more of Stor-It Mini Warehouse. She is always so helpful & pleasant. She is professional & looks after our storage needs. Highly recommend going to this location in Las Vegas .Excellent customer service, call or give her a visit!

I've had my things here at Stor-it Mini for over 7 years! Yes, 7 years. If you're looking for a…read moregreat, reliable & super genuine storage company, this is the place ! Their spaces are affordable & clean. Also, they're safe. I've never had any issues with them & Diane (Manager) is literally THE BEST! She'll always go ABOVE & beyond to help. Sadly, I've grown up (LOL) & I have a bigger house now to Store my belongings. I only wanted to write this review to tell DIANE & THE ENTIRE STOR- IT MINI STAFF THANK YOU FOR STORING & PROTECTING MY BELONGINGS.

Keep more rat traps in your storage units! Found a dead rat/mouse in a drawer of a dresser between…read moreclothes. Lots of rat/mouse poop in multiple spots of storage units. Things are chewed up and lights needed replaced. Jacking up rent prices every 3 months is also ridiculous and we won't be back. If I could give zero stars, I would. From the time we started here in 2019 everything was looking good and I understand inflation but over the years jacking up the prices by hundreds of dollars is really sad. The swamp cooler didn't work for 2 years but you can spend money on a whole new building with air conditioning!!! So sad if you care about existing clients you could charge more and we wouldn't care but please don't patronize this unit if you care about your possessions. I personally don't like to complain, but this has been a terrible experience.

I don't know where to start. If you saw my review from when I first rented a unit here about one…read moreyear ago, you can see how pleased I was. Well, things went downhill within one year. First of all, the air conditioning unit / swamp cooler broke, (they advertise as a cooled unit), but things happen and they were gracious enough to give me a discount for the two months that they didn't have it operational. I wanted my items to not suffer the intense heat that we experience here, much more than I wanted a discount, but I accepted it as a show of good faith from them. I was thinking about searching for another unit because I spend a few days a week there sorting and cataloging through my items that I store, but wanted to give them the benefit of the doubt that the inside temperature would be restored to how it was when I first rented the unit. The swamp cooler was eventually replaced with something else that didn't work anywhere near as well and the unit was unbearably hot. Before I could get my stuff moved out, there was a bad storm and due to their old, neglected roof, my entire contents got drenched. To make an unfortunate situation worse, it took them over 24 hours to notify me that damage had been done which meant that the things that weren't directly drenched had soaked up the excess pools of dirty water. When I asked the people working there for help and solutions, they casually told me "that's what insurance is for", and offered two solutions, one to move to an available unit next door to mine (which I think anyone can see why I didn't choose to do that), and another to move across their facility to an upstairs, and more expensive unit. After a few days of back and forth I attempted to reach out to the company's customer service department, which is not really a department, but did manage to speak with a woman who seemed to care about my plight a little more, and offered to throw away my damaged items for free if I wanted to leave them there, and walk away from the unit. This felt like a slap in the face, talk about rubbing salt into my wounds! I did leave some of my things there, but removed the rest, they were terribly damaged, but also valuable at one time, and of course precious to me! All of my contents were destroyed by their negligence and I have zero recourse with insurance as it wasn't an insurable disaster. I did not purchase their insurance as I thought I had ample coverage with my renters insurance, which my policy includes storage units, but it does not include poorly taken care of roofs and structures, and I'm not sure if the insurance that they offer would have covered that either. Do not use this facility if you want a safe place to store your things. They charge the same rates as other newer facilities that are all close by, so take the time to shop around. I wish I had of done this sooner, but now I'm in a much better place, that charges less, is temperature controlled, modern, and new. This facility, especially Building C (unit 42 is apparently directly under a hole in an old roof) is a run down structure, with weak cooling, and a timed light, that you have to turn on outside the wall every 15 minutes, black widows, and cockroaches (I hadn't seen any bugs until I was removing my things, so I'm guessing the poor roof situation had brought those things to my items whilst I was getting things out of there as quickly as I could). I don't like to give bad reviews, but I'm devastated, a lot of what I lost was Art Work that I had grown up with, and other things from younger life that were/are very sentimental to me that I'll never be able to replace. Do yourself a favor, and look for someplace other than here!

Beware, this company offers competitive pricing and even a free month when you move in but after a…read morefew months of being there they hike up your monthly payment drastically. 3 months after that, you guessed it, another price hike. Now I have to deal with the inconvenience of moving all of my stuff to another storage unit I should've gone with in the first place. I understand a slight price increase here and there but 3 months and again at 6 months? Poor business practice that takes advantage of people because they know most people won't have the time to go find a new place and move your stuff a 2nd time. Call the manager and they'll tell you they have no control, it's all up to corporate. While corporate just lost another customer

I had a horrible experiense from the cery first day i paid them for my unit i couldn't get into…read morewith my mover first day.stupid excuse i got and no apology more would come down to lying about my payments it all led to my moms ashes being autioned and my birth certificate s in who knows who s hands.i still cant sleep at night as much as i paid them for no light even in a dark unit scary really

The unit was as described on line. The reservation process was easy and quick. Kamery was very…read morehelpful and the move in was effortless.

Kamry was great very helpful and nice. Great place to rent.she was very knowledgeable.read more