From the first message on Facebook Marketplace to the final handshake after the deal, Tim displayed…read moreprofessionalism at a level never before seen in his field of work. He went out of his way to make sure I got into a car for the price I could afford and even let me take the car for a test drive clear across the Tri-Cities when I forgot the cash for the car at home! I buy a different car every year or two and you better believe I'm coming back to Tim for the next one! There are people who sell cars, and there are people who build personal relationships with their customers. Tim is the latter. Thank you Tim for making my car buying experience pleasant, and one for the record books!

We purchased a vehicle in May. We never were contacted for the plates we were told would be in for…read moreus to pick up. Went to the lot and it was empty. Have tried to contact several times and have had ZERO RESPONSE. We are unable to license the vehicle since the paperwork was never filed on his part. We have contacted the Attorney General of Washington state and are disgusted that it has come to this.

Seen these people over the years. THE best!…read more Their work is perfection. They really care about you & your car, no matter make or model. Prices are fair, they go out of their way to satisfy your needs, always in a timely manner. Don't hesitate to give them a chance to estimate your needs.

I backed into a yellow fire hydrant and crunched my bumper so I went to the auto body shop I'd…read morepreviously been to and they wanted to charge me an arm and a leg for repairs. A friend from work suggested Westside since they had done such a good job on his car so I figured I'd see what they could do.They quoted me half the price of the other shop, got my car in within a couple weeks and my bumper looks good as new. I was so pleased and I will definitely return for any future work I may need done.

They sold me a car with a dead battery, dry rotted tires, spent alternator, defective door locks…read more The sales man could not be more condescending. I got screwed as a single female with no experience at this dealership. And I had cancer! These guys are the WORST!

Shout out to Fabian (sales) and Susana (financing). I was wanting to purchase my new car from…read moreout-of-state, and two hours out of town. I cannot tell you how smooth my transaction was, between communicating about my want for my car, and then it picking up today!!! Any questions I had were answered extremely quickly, any photos or videos I wanted, Fabian always responded graciously (even though I'm sure he was busy). And to Susana, you are a Queen!!! In and out within one hour. I'll be back.

Nic was amazing!! He recently helped me buy my new car. He was patient and extremely informative…read morethroughout the entire process. The finance department was also incredible in helping me finance my payments and making everything very very affordable. The next time I need a car I will definitely be stopping back by here and working with Nic!

We just purchased our 3rd new Nissan, 2 of the purchases came from Bill Robertson Nissan. Christian…read moreis quite the salesman, never pushy just informative and he lets the customer decide on their budget parameters. Not many car salesman have the professional attitude he has. My wife and I felt comfortable We have been a customer of this dealership for many years and have all of our maintenance from oil changes to brakes performed there. I rate it a 5 star dealership.

Great Customer Service!!! HIGHLY RECOMMEND !! They have a…read morewide variety of selection of cars, they always keep their inventory up-to-date

Stay away unless you want an ok junk car. 10k will get you a car that blows up in two weeks. And…read morethey put it on the computer and said everything looks good before the purchase.

After 15 years of driving the same car, my beloved Honda Civic, I knew when I sat down in the…read moredriver's seat a few months back that I had finally outgrown her. It was time for an upgrade. After doing a bunch of research, I decided to do a lease on a 2025 Hyundai Tucson Hybrid SEL Convenience. From the second I walked into the dealership, I felt at home. The whole team went above and beyond and had me in and out of there in a matter of hours with the exact deal I wanted on the exact car I wanted. Even had it shipped over from Seattle within 48 hours. Thank you, Dan and Joel. I love my car so much and I appreciate your support to get 'er done. PS -- oh and the warranties cover me for EVERYTHING. There are so many perks with Hyundai, it's incredible. Honda and Toyota can't even touch it. Pure magic

Walked into the building to get to the service department and oh. My. God. The fake Gucci cologne…read morehits you in the face so hard I had to exit the building after three minutes my head ache was so terrible. This place reeks of desperation and sleaze.

bought f150 2019 been great. Pulled 6000# travel trailer to Yuma Az. every year and no problems…read more will look there first when l need a new one.

Family owned small business. I bought a Dodge Challenger here. Ken was helpful, no pressure,…read morerepresented the car fairly. I drove 5 hours to see the car and it was better than the advertisement! it was a fair price and Ken made the whole looking/driving/buying process smooth and enjoyable. I would drive five hours again to John's auto Mart if I ever needed another car. worth it.

This guy has 5 star reviews for a reason. He is THE BEST MECHANIC in Washington. We were on a…read more1000 mile road trip and had a wheel bearing go out in our Yukon Denali on a weekend. We rented a van to continue our trip, and on faith, left our suv in his parking lot. First thing Monday morning he called me, had already contacted our warranty company, approved the repair, had the parts and said it would be done in a few hours. The next day when we came back through town he stayed late to meet us and get us back on the road. Everything was reasonably priced, and real honest work. I wish there was a mechanic like this where we lived. We were really in a bind and he took care of everything. He deserves your business 100%. Nice work.

They are honest and amazing! They have done my brakes, rotors, and pretty much everything else! My…read morecar unfortunately isn't cheap to work on due to being a BMW... but I know they are honest and won't have me pay for something I don't need! They are so much better than the bmw dealer. My car had to be towed yesterday ( broke down in coffee stand drive thru) and Aaron got us the tow truck right away. I would never use anyone else!