I needed an eye exam and new glasses since my vision has gone downhill in the past month. The place…read moreI used to go to (Normandy Optical) has really gone downhill the past few visits, so I decided to take my business elsewhere. I found this through the insurance that I currently have and would receive a free exam through them. They do sell frames here, but I'm going to get them somewhere else for a few different reasons. I called ahead to make sure they would work with my current insurance and they were able to find me in the system. I booked an appointment and was able to be seen within a few days of my phone call. Anyway, I walked in and the staff at the desk here was super friendly and helpful. I informed them of what I was there for and they checked me in and answered all my questions. Ok, so here's where I docked a star. If your running a doctors office, and you accept insurance, please don't ask me what I have covered "in my plan." I know there's lots of different insurance companies with different forms of coverage, but it's vision, and usually the coverage's fairly standard across the board regardless of who's paying (the insurance company, not the person.) I spent the time to educate myself on what I get through this specific coverage, so I knew what I was walking into. Free eye exam, 20% discount on progressive bifocals, etc. Even though I absolutely love the staff here, nobody seemed to know about coverage. Fortunately, I did. So, even though I had considered purchasing frames and the lenses from this specific location, it wasn't financially feasible for me at this time. The doctor here is fabulous, very professional and efficient. I was in and out in no time and have a prescription to get new glasses so I can see again. I would come back here in a heartbeat as this office is well run, efficient and the staff here is really one of a kind. Dr. Weingarden really knows his stuff and wasted no time and did a fabulous job. I can't brag enough about how wonderful and helpful the staff is, and I will gladly return in the future. I can't thank these gals enough!

Dominic was not rude , yet he was uncomplicatedwith issues & owner refused to talk...Dave has yet…read moreto make amends... .

Very professional, exceptional eye care. Dr Chorney and staff are top notch in a caring and…read morefriendly manor. I've been a patient for 3 or 4 years, whenever Dr. Lyons left, AI always feel confident that my eyes are in good hands.

Each time I interact with the front desk staff member, she comes across as overly pushy and does…read morenot clearly explain the charges. I was billed a $25 cancellation fee even though I rescheduled my appointment, and there was no prior mention of a rescheduling fee. When I asked for clarification, she dismissed my concerns and refused to acknowledge the difference. Additionally, I was charged for a contact lens exam even though it was essentially the same as a standard eye exam that is covered by my insurance.

Came in for an appointment and had to reschedule . They failed to give me a statement for a…read moreprevious balance and would not see me that day. Very unprofessional staff and Jamie did not make my day much easier. I called to speak to the office manage they said she was in a meeting and she would call me back but a week later I still haven't heard a word .Used to see Dr. Claveena before he retired. He would not be happy to hear this time to move on

I visited Clavenna for a routine eye exam. The staff was super friendly during check in and pre…read moreexam questions. Dr. Bianca Bilek is super nice and very thorough. She explained everything she was doing and answered all of my questions. The appointment was on time and comprehensive. I will continue to use Clavenna for all my eye care needs.

Great people, service, and options! If you need anything in a optical realm here's your one stop…read moreshop

I stopped going to Crane Optical years ago when Howard Crane took over for his dad, Leonard. The…read moreprices are ridiculous and if I questioned anything I got a snarky answer from just about everyone on his staff and he comes off as a sarcastic smart ass himself. He's definitely not as caring as his dad was. That is why I decided to find another optometrist. I'm sure this review won't hurt the Crane Optical business, but these are my thoughts and experience.

I absolutely LOVE Dr. Dixon and Jodie! They are so personable and welcoming. Dr. Dixon really took…read moreher time with me and was able to pinpoint why I was getting headaches at work. Dr. Dixon and Jodie fitted me for an awesome pair of Dolce and Gabanna glasses -- I'm picking them up next week! I highly recommend L'Optique for their professionalism, friendliness and overall expertise. Dr. Dixon will take great care of your eyes! Oh, and bonus: Dr. Dixon has a high-tech camera that takes photos of your eyes so you don't have to get your eyes dilated for a small extra fee. That alone is worth the appointment!

This is our fourth visit to Dr. Dixion and Jodi for exams fittings and repairs. All with expert…read moreservice and an obviously carrying attitude toward every client that walked thu their door. Don't let the size fool you. They have all and more than those "chain" stores in the malls. Remember go "Where Everybody Knows Your Name".. And SEE for yourself !!

Dina is absolutely amazing at what she does. She takes the time to understand exactly what you need…read moreand makes sure everything is perfect. Her attention to detail and knowledge really stand out, especially when it comes to finding the right lenses and frames. She's patient, honest, and truly cares about her customers. You can tell she takes pride in her work, and it shows in the results. I highly recommend Dina to anyone looking for top-quality service and a great overall experience.

Variety of styles to pick for glasses and great quality!…read moreCustomer service is excellent!

If you are suffering or looking to get treatment for dry eye disease I strongly suggest you go…read moresomeplace else. I wanted to like this place and I tried for months but after spending a lot of money and following the "treatment" plan provided I saw no positive results. After getting a second opinion I realized that the doctor here ignored many of my symptoms and did not diagnose me properly or check things thoroughly. I do not believe they take dry eye disease seriously. My condition is severe but was taken very lightly by the Doctor. I would also like to add that they delete negative google reviews.

Terrible place, terrible service. A glorified overpriced mall sunglass store. Downtown Birmingham…read morehas 3 other great optometrist a few blocks away, do yourself a favor.

I would like to first start off by saying that myself and my fiance were never able to have his…read moreappointment, so I cannot speak to the doctor's talents, the atmosphere of the back rooms, or the helpfulness of employees while trying to pick out glasses. I'm giving our experience here 2 stars, because my fiance is in a wheelchair and was completely unable to get into the building for his scheduled appointment. He is in a very heavy power wheelchair, and the step to enter the building was about 6 inches high. When I entered, I asked the employee at the desk if there was another entrance and there was not. This was infuriating because when I called to schedule the appointment, I specifically asked if they would be able to accommodate him in their building, stating he could not leave his chair to sit in the usual patient seats, etc. They told me they could accommodate. When I heard they didn't have another point of entry, I looked to my fiance and he immediately said "let's go home." One of the employees working followed us and asked if we could lift his chair inside, saying "they've done it before", but I'm sure it was with a person in a very lightweight wheelchair, not one that is over 400 lbs on its own, and with a user that has hardly any trunk control. The same employee chased us down outside and said she spoke to the doctor, they felt horribly about the situation, and would be willing to come to the house, but we will not be returning. My fiance said it perfectly, "how do you not know if you are wheelchair accessible or not?" and this is the sad truth that we face a lot. It is disheartening being told on the phone that you can be accommodated, and then have so many factors forgotten about. We are just lucky we own our own accessible vehicle and didn't have to rely on a car service, and that my fiance is not a bitter person, or else this experience would have been so much worse. So much planning already goes into our outings, and we had to cancel another plan to be there. My fiance hasn't made vision care a priority in a very long time, and to have this be the way we started off, wasn't the best. I will still give the business 2 stars because of the doctor's willingness to come to the house, the employee expressing her apologies and trying to accommodate, and the building inside providing a nice atmosphere. Thank you for trying, but please do better. I know the building is old, but maybe this will serve as a learning lesson to work on coming up with a solution going forward.

My sister and I came to a pinch with our vision insurance and Bayne was able to work us in…read moreefficiently , get us seen & get everything billed out in a timely fashion! The doctor here also saved me when I had an eye injury in the middle of working one time......, he saw me during his lunch break & got me back up and going so I could finish my day at my job! & I was a walk in!! Highly recommend this place!!