Dina is absolutely amazing at what she does. She takes the time to understand exactly what you need and makes sure everything is perfect. Her attention to detail and knowledge really stand out, especially when it comes to finding the right lenses and frames. She's patient, honest, and truly cares about her customers. You can tell she takes pride in her work, and it shows in the results. I highly recommend Dina to anyone looking for top-quality service and a great overall experience. read more

Variety of styles to pick for glasses and great quality! Customer service is excellent! read more

Great experience overall. Dina, the optician, was helpful, efficient, and really good at finding frames that fit well without any pressure. She explained lens options clearly and made the process easy. Dr. Brinker was thorough and professional, and the exam felt comprehensive without being rushed. The office was organized and ran on time. Would definitely recommend this practice for quality care and a smooth visit. read more

Always go above and beyond on customer service. Have gone for over 20 years. Highly recommend

Today Carole and I had the pleasure of going to Golden Gate Optical Center on Big Beaver and Dequindre. Upon arriving we were greeted so nicely. The doctor examine my eyes and made me read the charts and everything was going so nice. He was so helpful in explaining all the details about my eyes that made me feel really comfortable while he examined. After that, we went into the front of the office to look at the many choices of beautiful glasses and frames. Dina Sitto, , then owner of this establishment She had Carole and I first pick out stunning frames and after that she measures the lens as well as the frames and explains , on how the glasses would work with tints and how the lens will work with your eyesight. If you ever need glasses, this is a place to go. They definitely know how to do everything just perfectly for you.. on a scale of 1 to 10, I would give Golden Gate Optical Center a huge 15. read more

This place is absolutely horrible, this lady, who I think is the owner, is an absolute money sucker. Insurance should cover all the basics, correct? Apparently not here because we had to pay extra money for a pair of glasses and they're "insurance coveraged" frames have almost no selection. You get a box with frames and that's it. Then you get shamed and gaslit into paying more money for stuff that should be cover with insurance. I think this place might be stealing from insurance companies too because our insurance covers for once per 2 years but we get reminders every year. The doctor I great thought, he should go work somewhere where people aren't scamming people in broad daylight. I recommend going to Walmart or something where they don't charge you extra everything for stuff that is covered. read more

Best place for Eye Glasses and Frames. We have been going there since 2009. And no other place has compared to the quality expertise and services. Thank you Dina and Staff for your exceptional service. read more

Great place! Excellent staff. Amazing collection. Very professional and take care of their clients very well.

Golden Gate Optical Center--Family offers outstanding customized customer care for all your optical needs, including prescriptions, fashionable eyewear, or both. Dina, Fred, and the team's exceptional outcomes from their experience as a family company service will make you happy. They are all fantastic; they treat you like family, make you feel at home, and pay close attention to every detail. While I don't usually enjoy wearing glasses, Dina has added glitz to the lenses, inspiring me to buy the best eyewear available and giving me the confidence to wear glasses and now prescribed sunglasses I love and enjoy! I'm proud that Dina has made wearing glasses fun, stylish, and professional! I appreciate the Golden Gate Optical Center Family's expertise and personal touch. It is a must to shop at this unique boutique eyeglass company. I suggest this fun family-run business to anyone who needs eyeglasses for any reason, occasion, purpose, or necessity. Sincerely, WMG read more

Very friendly staff! Although the glasses I purchased are horrible. I have had them for two months and the lenses are all scratched up. Paid for scratch resistant lenses and have only used the cloth and cleaner they gave me. Was talked into the frames, said they looked great on me. Which they do! But they are cheaply made and falling apart. They are so bad that I will have to buy another pair. And I've only had them 2 months. Of course I will be going someplace else. I suggest you do the same. read more

Excellent service...Dina is the best

Excellent service from the owner, doctor, and staff! Highly recommend golden gate optical center to anyone that is looking to have a stylish and crystal clear vision. read more

The staff at Golden Gate is nothing short of phenomenal. If I could give them 10 stars I would. Dina, Sandy and the rest of the Center's staff is not only extremely professional, they provide the type of service you simply will not get from a larger national brand. Not to mention, their eyewear products are some of the best quality in the entire Midwest and their reach is literally Global in terms of them tailoring your specific needs and preferences in style. I highly recommend Golden Gate Optical to anyone who seeks the highest quality produces, with some of the best customer service I have ever experienced! read more

I initially had a much longer review, but then an employee of this establishment contacted both myself and my wife to defend herself. I did not engage, but do not wish to have any other calls from this person. In sum, I was not pleased with the service or end product and will not be returning to this store. Moreover, I am not ashamed of having shared my honest impressions, as that is the purpose of this website. read more

Love Fadi and Dina. Very professional. A lot of selection of designer frames. They both take the time to make sure you are happy with the choice you make and also very helpful with how you look with the glasses you choose. Never had a bad experience. read more

I was impress with their services, very professional in their field, specially the owner and their staff. This third pairs of glass in fifteen years and wife, we very happy and satisfied and recommend my all friends and families members. Job well done. read more

The service at this optical is very bad they made me pay twice for my daughter glasses for the lens even she have her insurance. Few months after she got them there was foggy spot on one of them and they said it doesn't cover , I told them I'm not paying any more money and they said they going to check and let me know after couple days but they didn't until after 8 days they left me a message saying bring the glasses to change the lenses and after they finished change them , he said give me the money, so I had no choice and paid after I told him none of my family members will ever come here because he lied to me :( I paid $140 dollars just for the none glair read more

Fred was amazing about rearranging my appt. when traffic was keeping me from making my appointment on time. The receptionist was kind and explained our benefits so that we understood. They made the whole visit enjoyable. Lovely place! read more

Special thanks to Dina for helping my parents choose a perfect pair or glasses. Dina is awesome, I highly recommend her.

I have a been a patient of golden gate optical for a few years. I am quite disappointed with the lack of Service and professionalism. I bought a pair of glasses from them and one of the reasons was that they told me I had a lifetime warranty. They mentioned to me that as long as I had the glasses they would replace the damage with a fee. Now, I am in need of replaced glasses but they have changed their "policy" and are stating that wasn't the case. Not only that the owner, Dina was not understanding of what she had originally promised me, but she also failed to work with me. Clearly no one I would do business with again. read more

The other reviewer was right about them being rude and very pushy sales people! The glasses you like they like they do not give you real feedback. They treat customers like you may steal glasses by not allowing you to get a pair of glasses off the shelf and only they can put them back up so you don't steal any. Beware of this judgmental place. read more

I've personally been coming to golden gate optical for almost 8 years now. Even when I was younger they always worked with me financially when I didn't have insurance. Even till today they make sure I'm 100% satisfied before leaving. The staff basically treats you like family. I highly recommend this place. read more

I have been going here for over 20 years. Initially I only went here to fill a prescription for glasses (went to another eye doctor)/ I found Golden Gate in my insuarance network. The owner at that time (Danny) was concerned about the prescription that was written by the other eye doctor. He felt it would cause one of my eyes to become weaker. He took the time to explain his concerns to me, consult with another doctor, develope another presription and then allow me to wear a sample of that prescription for a half an hour in his store to see if I could tolerate it (long story, but prior to this, glasses made me dizzy on stars). The glasses Danny made for me were the first ones I could wear on stairs and not get dizzy! I was thrilled! I have been going here ever since and hope they are in business as long as I need glasses! Dina is just as conscienscious as Danny. Dr. Brinker, Fred, EVERYONE is helpful and kind. Accurate prescriptions, lovely glasses and GREAT service. Highly Recommend! read more

We have been going to Golden Gate Optical for the last 10 years, and year after year they have been amazing! We are always welcomed with a smile and a very courteous attitude. Customer service is great. In all these years we've only had a couple of issues with our glasses and they took care of things right a way. Doctor is very knowledgeable, he take his time and he is very patient with my kids. I've recommended them to friends and family and would recommend them to everyone. read more

I love Golden Gat Optical. The folks here are so nice! They have the best selection of frames I have found. The glasses I bought are the best I have ever had! Clear, great vision. The 'sweet spot' for the bifocals are perfect. I am getting a new pair now. Trying transitional for the first time. They also have specials on exams when you buy the frames there. read more

I really had a very bad experience with them. They were very rude and they treated me with no respect. I will never go back to this optical center read more

My family and I love coming here. We've been clients for about 10 years. Everyone is beyond nice and helpful. We plan on returning here for years. read more

Golden Gate Optical has been my go-to eyeglass place for 10+ years. The quality of service, attention to detail, consideration for the customer is ever present in every transaction and encounter. Fred, Dina and the entire staff are true advocates for the customer. Dr. Brinker is caring, thorough and compassionate. I have been to many other optical centers in the past but none give the total customer experience as at Golden Gate Optical. read more

The customer service is really bad. the people are not upfront with you about how much it will cost. I used my insurance before where it did not cost me anything out of pocket but this time they wanted me to pay extra on top of using my insurance. they will argue with you even knowing you are right. Dina or whatever will keep arguing with you till you get tired and pay her as much as she demands and the fat one will give you b@#$y look if you ask her anything. NEVER EVER going back there. please avoid!! read more

The service is really bad. The people are shady - please make sure to ask for your total before you do any exams. They will tell you bunch of stuff as to why your total is so high but don't believe them. In addition, DO NOT buy any of the name brand frames, they are all FAKE! I bought a GUCCI frame for $400 and it turns out to be fake (checked with an authorized GUCCI dealership). Will never go back to that place. Find another place to spend your hard earn money! read more

Very pushy and acted like they had already made the sale. Did not have a realistic professional opinion about the frames I tried on. If I liked them then they did too, if I didn't then they didn't either. Very limited small variety read more

These are the rudest people I have ever had the displeasure of dealing with the manager called to let me know my contacts were in, not that I need vision correction but I did the color contact trial last year, ended up needing a cornea transplant they didn't actually teach me how to work with contacts they handed me a sample and said to try them. I bought 2 boxes however I ended up in the ER for a corneal laceration & ulcer. Many people have told me to sue them as I'm now blind in my right eye! As my eye lloks like that of a dead fish. I wanted to get contacts to help it look more normal. The manager called to let me know they were in he proceeded to yell at me I was asking them to check their stock room as I never picked up the ones from last year he just kept yelling over me, after the 3rd time I was interrupted I said can I finish my sentence he said NO I no let you finish you have to pick these up, as he wouldn't let me speak I hung up on him they're charging 20% more than the store directly across the street and the service /treatment is beyond obnoxious I'd pay more to go ANYWHERE else. read more