AWFUL experience. Truly awful. They ruined wool trim on my wedding dress which required an…read moreEXPENSIVE emergency repair. Waiting to hear back from the "customer service" dept -- doubt they have one. Very unprofessional.

Clean well everything but pants/ double crease every third or fourth pair is spite of feedback…read more Michael

Great work always. Wonderful customer service. Good prices. So convenient the locationread more

I took three pairs of pants to this store to be cleaned and hemmed. When I dropped them off, I was…read moretold that the alterations were sent out, so I expected the work to be done professionally. Unfortunately, that was not the case. This is the worst hemming job I have ever seen. One pair of my orange pants was hemmed using bright pink thread, which is clearly visible along the hem. The stitching wasn't even secured properly--it started coming loose while I was standing in the store speaking with the staff. When I brought the issue to their attention, I was told I would have to wait to speak with the manager, John, because he wasn't in the store that day. After paying $57 to have three pairs of pants hemmed, I now have to pay to have all three pairs redone correctly. I am extremely disappointed with the quality of the alterations and the lack of an immediate resolution. Based on my experience I would not use them for alterations.

Shirts on time! And a sleeping bag done for a reasonable…read moreprice. ...........................

I have been to your location and called regarding my damaged dress. Still no contact. I have posted…read moreon social media which will reach hundreds of people. This is unacceptable and should not take this long for anyone to respond to an issue that you all created. Chris called me today after this post to insult my intelligence. He acted clueless and told me the dress looks fine to him. Well, I have pictures. He told me I was not getting anything from him and that he deals with this type of stuff all the time and that there is a disclaimer posted in their store and on their receipts. My dress was white/ivory and it is gray! They do not appear to be registered with the Secretary of State and are not accredited by the BBB. He hung up on me three times and told me to talk to his attorney. I, absolutely, have no problem with doing that at all. He is unprofessional and cannot articulate a clear thought or sentence and should not be handling customer complaints.

I have frequented this dry cleaner, several times in the past several years. It used to be such a…read moregood place,very friendly people Quality was spot on. I have given it a few tries in the past year and have been disappointed with the quality and service. I picked up several items and was charged more than expected and questioned why they charged me for a dress and not a shirt. The gentleman that assisted me said you'll have to call Tonya back. I said, but this is a shirt and he said I don't have any control over that? I did not have time to dispute it. I then took a queen down comforter, and I was told it would take a week to get it back,which I understand. I was text within two hours of leaving saying it was ready. I said what happened to the week out. She said oh I had time to do it today. I questioned if it was professionally done and she said OK. I will send it downtown and have it done??? I also had a five dollar coupon taken off at drop off. Tonya said when I went to pick up the item that the five dollar coupon was not honored. Both Tonya and April were very rude and as a matter of fact and not customer service friendly, I will take my dry cleaning elsewhere.

Stopped in on Tuesday, Aug 27 at 6:48 pm. Sign says the store is open until 7pm, but it was locked…read moreup, lights were off, and nobody came when I knocked (loudly) on the door. Management might want to address leaving early with the employee(s) who were supposed to be working until 7pm on August 27th. If you have a land line in the store, I have a suggestion. Require whoever is supposed to work until 7pm to call you at 7pm from the store land line. That way, you know they did not leave early...

Personal service. Quality work. Convenient location. I recommend. To meet Yelp's minimum review…read morelength, let me repeat, this place has friendly personal service, quality work (bring them your favorite clothes, they know what to do to best clean/protect them), a convenient location, and fair prices. Highly recommend.

My family has been taking our dry cleaning here exclusively for years. Everything from scarves to…read morebedspreads to suits, and each time, Perfect Touch delivers. The owners work the counter during the week and know regular customers by name. Dry cleaning is done in a timely fashion and always ready when promised. Prices are very competitive. Perfect Touch can clean household items like drapes, rugs, and tablecloths as well as remove pesky stains from all types of fabric. They specialize in treating silks and formal garments, like prom and wedding attire. Don't forget about free pickup and delivery! Highly recommend.

I have a small washer in my apt so I came to the laundromat to wash my comforter. I came on a…read moreFriday evening it was busy but not too crowded. I quickly located a front loading small washer and was able to use my debt card and save my change. The dryer also accepted debt cards. There is plenty of chairs and folding tables around so you aren't on top of one another.

Very clean and spacious laundromat! Plenty of different size washers, from single load to the…read morefamily size. Can pay with quarters or with credit/debit card; just insert and accept. The laundromat attendant is very friendly. Glad they open at 6am on Sundays!

Fast and easy - dropped off our huge comforter to be laundered and got a call 12 hours later that…read moreit was done.

This laundromat worked when we were in a pinch. On a Sunday afternoon there was no waiting for…read moremachines and around 75% were in use. The building is clean, actively being attended to and the employees were very kind. Machines require quarters, $7.75 for a 6 load washer or $5.25 for a 4 loader. Extra large dryers are $.25 for 5 minutes. There is an ATM and a quarter machine on site. Don't plan to buy a soda, but if the vending machine doesn't eat your change and gives you an extra quarter back, that's mine. Consider it a personal gift from me to you. The 5 year old pictures of the "food bar" and games are definitely outdated.

I recently picked up a coat/jacket at a second hand store. I normally stay away from dry clean…read moreitems, but it was too cute to pass up. I dropped it off at Family Cleaners and picked it up the following week. The person that helped me was very nice and I am pleased with the cleaning. I will go back

nice people, reasonable prices, great work. we were very happy with them. easy to get to.read more