What happened to the do it yourself car wash places? This joint wants a ridiculous amount to wash your car. I just needed to wash the sap off my car. Since self serve car washes have been eliminated I had to pay $17 for 1 this automatic, drive thru wash. Highway Robbery! Come on people monthly memberships. This is a rip off! Guess ya'll got big paying jobs to afford these prices! read more

I went for the first time yesterday, 30 July 2026, with a three week old new car. Tried to pay cash and the manager stopped me. I really wasn't interested in his pitch, but I him present it to. So I said OK. He said you have to have a credit card and then he said something about the just in case you don't like the program and you can call and have it canceled. Big red flag I will never be tethered to a company like that. Heard too many to stories. So I paid $20 for the medium car wash and I was extremely disappointed the windshield and a half a car was all covered in white spots. the rear window did not look like it had been cleaned at all. The wheels and tires looked good. Nice looking place, but extremely poorly run from the management down to lack of maintenance. One and done.! read more

I went for the first time yesterday, 30 July 2026, with a three week old new car. Tried to pay cash and the manager stopped me. I really wasn't interested in his pitch, but I him present it to. So I said OK. He said you have to have a credit card and then he said something about the just in case you don't like the program and you can call and have it canceled. Big red flag I will never be tethered to a company like that. Heard too many to stories. So I paid $20 for the medium car wash and I was extremely disappointed the windshield and a half a car was all covered in white spots. the rear window did not look like it had been cleaned at all. The wheels and tires looked good. Nice looking place, but extremely poorly run from the management down to lack of maintenance. One and done.! read more

I really don't know why I ever return to this place that offers a substandard ar wash - it ought to be fairly simple but when it needs to be corrected, and the customer service is worse than the car wash, then I think I've learned my lesson. read more

Worst car wash I've ever been to. The prices seem to be the same as anywhere else but the quality of the wash was like running through a sprinkler. We actually went to this car wash by mistake thinking it was the club car wash. The club car wash is actually right next door. They have 2 car washes that are on top of each other and makes no sense. We spent $20 on something that a heavy rain could be a better job of. The whole operation seemed very dysfunctional. The dryer at the end blows the soap water before it can even touch the car. Do not waste your money here. read more

Wash N' Roll - Bellevue - bugs flies and lies - Car Wash Near Me - Nashville, Tennessee

DO NOT SUPPORT THESE PREDATORY SCAMMERS. I went to the new Charlotte Ave location in Nashville for the first time yesterday (they recently bought and took over the car wash I regularly use. At the window, an employee asked if I wanted to buy the most expensive car wash as the promotion they were running would grant me 30 days of unlimited car washes. I said, "no" and requested the $12 regular wash. He asked for my phone number (I assumed for marketing purposes) and while running my credit card said, "I'm going to give you the promotion anyway and only charge you $12". He then handed me a flyer for The VIP Unlimited Club. I said, "Did you just enroll me in a membership without my consent?" He replied that, yes this was a membership and I could cancel anytime within the month to avoid additional charges. I requested that the membership be cancelled immediately as he did not have my consent to enroll me and he told me that was impossible for him to do. Enrolling me in a recurring charge ($19.95/month) membership without my consent cannot be legal. I called customer service and they were not at all alarmed by this employee's behavior and would not cancel the transaction or unenroll me. I was told I would have to wait until their system was up to date. They said I could take up the issue with my credit card company. I imagine they expect most people won't realize they have been enrolled and won't check up on their credit card statements until it is too late. In my opinion, this is unconscionably predatory. read more

I came in for a car wash on 9.16.2024. I left and after getting home realized there were spots of chrome missing off of my rims. I'm not sure if it was from the guy pressure washing or the car wash itself. after trying to contact bellevues store they never answered. the call directly went to really loud scratchy music and never even rang. I will be going back to the store front today to hopefully get in contact with someone and show them my rims. I'm very unhappy and they should have a customer service representative available to help with this kind of stuff. I would not go back and do not recommend anyone to go. read more

Wash N' Roll - Bellevue - Car Wash Near Me - Nashville, Tennessee

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do not let them take your credit card "because the machine is broken" they are signing you up for a reoccurring charge- I asked them and they told me it would only be $10 Nope $39 and I did not author it nor did they say I had to call corp to cancel- very shady read more

SCAMMERS. First off, I don't like having employees walk me through "deals," at the touch screen and trying to upsell me. Secondly, apparently I signed up for a monthly subscription after I SPECIFICALLY mentioned that's not what I wanted. This place doesn't care about serving the customer or providing what they actually need. All they want is to milk you for money every month. I took these concerns to employees in person and they canceled my subscription, but then gave me a customer service number to call for a refund. Conveniently, the phone service was busy and I had to leave a voicemail, but one employees in person reassured me that if I had signed a brochure, I would NOT get a refund. On the one hand, fair enough. I don't remember signing a brochure but it's possible that I did and don't remember. Whatever the case, I had ZERO idea that a monthly subscription was involved. If I did sign it, I should've done my part by reading the brochure--stupid me. But I haven't used the car wash once since supposedly signing up, and the fact that some guy was at the touch screen shoving subscription options in my face instead of just letting me wash my car in peace maybe had something to do with it. The complete lack of care this company has with its customers is enough that I will never use this place again. You have been warned. Steer Clear. read more

They tell you that this is 1 time wash, and then find your bill each month on automatic renewal until you cancel. what a sham.

This place will rip you off. I signed up for a monthly membership and decided to cancel because the washes were inconsistent in getting my truck cleaned. I drove to the Bellevue TN location, spoke to a young man. I asked to cancel and he took my name and plate number and said he would handle it. I didn't get his name, that's on me. They continued to charge my card and when I called their main line, they said they needed confirmation of the cancellation. I was given no cancellation confirmation. "We can't refund without a cancellation notification " is what the young lady on the phone says. I asked for their policy because I did not sign a contract. I also asked for they're training policy showing that members of their team are required to give customers when they cancel. I was told a supervisor named Veronica would call me to discuss this further. Thieves run this car wash. Beware!! read more

If I could give zero stars I would! I went there today bc I received a coupon in the mail for grand reopening for either one free wash or one free month membership. I only wanted the free wash and then the man asked wouldn't I rather free month and said ok so he asked for my credit card to charge me a penny. I said I'll just give you a penny and he said it didn't work that way. So I politely said no and just wanted the one free wash. He started to mouth off saying well I guess this business isn't trustworthy and then he sarcastically told all employees around that I was crazy. Reading all these other reviews my gut instinct was right! I don't want them having my card and continuing to charge me a monthly membership and then it seems like a hassle to get out of. I rolled down window and told him since he called me crazy that I for sure wouldn't come back. He shouted other obscenities. I got my wash and left. Don't go here! read more

These guys are running a scam. They offered me the "special of the month" of unlimited washes for $40. What they proceeded to do was set up automatically recurring monthly charges of $40 without informing me and without my consent. Their listed number goes directly to hold music and no one ever answers. read more

Do. Not. Do it. And don't give them your credit card. The washes were what I would call barely sufficient at best, and what they charged me was no where NEAR what they said. They couldn't do anything about the incorrect charges at the car wash itself (they said), and the phone numbers went to continuous muzak-style music until I gave up. I tried to go to their website, but the IP address was wrong. When I disputed the charge at the bank, they kind of chuckled and said there had been plenty of that with this company. Go elsewhere, or do it yourself. In my lifetime, this is the only the second truly bad review I've ever given, but I mean every word I wrote. read more

If I could give it negative stars I would. For those of you heading to the car, wash be catious of WashNRoll car wash. I have been fighting for a REFUND for the past month. They have been charging me for 2 memberships for the same vehicle for the past 6 months. Both customer service and the location manager are passing the blame to the other. #washnrollcarwash read more

I am giving one star because the business, at the Charlotte Pike location, took my money for over a year's subscription payments during which I only used the service twice. I don't remember choosing to subscribe and the reader is well within his or her rights to fault me for not noticing the recurring charge for that long a period, but I highly suspect that Wash 'n Roll makes the bulk of its profits on seniors (I am one) who make the same mistake. Additionally, at least at my own location, there are rarely clean (or any, for that matter) rags for finish work, which the customer does by hand, or water spray bottles for that purpose (that is, in my vast two visit history). On both of those visits I had to move my car to a different finish stall when I discovered its vacuum cleaner dysfunctional. After considerable Contact Form complaint a rep called and said it was company policy to refund no more than three months for disuse, which they did. That means they kept the around 35 dollars of my money for each of the 7 unused months for which they did _not_ reimburse me. I would suggest that the policy be revised--because it is happening now to others, you can be sure--to three months or half, whichever is more. And that the change in policy should be retroactive. I am next to certain that there is a class action suit in this scenarios, but I'm not interested in engaging a lawyer to pursue it. Anyone who does please add my name. Good luck all. read more

Worst service ever. I have been a customer since they were Champion and the manager there today told me they do not need my business and my office manger that we did not have an account there . They said my cleaners have been lying and they did not tell my Office Manager when she asked for a number to call to get this account fixed, since they keep telling all my cleaners we do not have an account there, for her to look it up online. The one on Charlotte told them they switched systems and there were a few issues. But today when I went up to address this was told no one would have ever told them that because nothing has changed. The manager then proceed to tell me that I did not set up my account there in their office and did not give my card for each car. They have treated all my cleaners as if they are stupid. When I went up they were of no help and to call the 877-370-1390 CUSTOMER SERVICE number that just rings and then lets you leave them a message. You would think they would work hard to hold on to their long term clients since there is another carwash right next door. DO NOT USE THEM. Poor service and poor cleaning. You are lucky if they brush the areas the carwash misses if at all. read more