Great quality and value for the price, and the drive thru does a great job- i got the base wash and didn't bring towels to dry after and it dried great with no water spots everywhere. Worth it ! read more

1. I paid $22 and had to go through it twice because my car wasn't clean the first time through. Still ended up dirty. 2. When I went to talk to someone, a guy who appeared to a manager turned away from me and jetted inside so fast, like he was avoiding a conversation 3. It seems like they either don't like white people or they're all just so miserable. They don't smile. Very unwelcoming. 4. The only one smiling and actually nice & helpful was the guy who welcomes you in on the tracks. 5. I appreciate the free vacuums but that's the only thing good about this place. I'll never return. read more

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This place has vacuuming system, is good service, is good quality, is super friendly they have different monthly plans but they don't offer family plans so if you have multiple cars you pay the price for each one without discount read more

I decided today was the day I'd go and FINALLY clean out my car, I was looking for free vacuums and a decent car wash. I thought I'd found it at this place. After coming out of the $14 wash and heading over to the free vacuums, as I walked around I noticed my car is not clean. Even when getting more than the basic wash, my car still had a substantial amount of dirt and grime on it. The entire top of my car still had stuff on it. I'd save your time and go to a different place, you'll already have to after going here. read more

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Following up on my previous review. I came back to this location today for Mike, on the management team, to take photos for our claim to finally be submitted. He argued with me and was rude and provided awful customer service, saying that if this happened to our car it would be happening to others. I said I am not looking to argue I just would like this claim to be filed. He continued to argue and walked away refusing to provide confirmation that the claim was submitted. Last time we were lied to that the claim was submitted so we wanted to ensure they provided receipt of submission. 5 minutes later 3 other individuals approached us in the parking lot asking if the employees were taking images of our car because we had scratches. They said that they had scratches as well. Their scratches and dents matched ours. Their cars actually slammed into the ones in front of them in the car wash. The car wash was then shut down twice because most cars that came out had damages. We then called the police to file a police report because we were given no choice. This is the only way we will have our claim confirmation in writing. Do not ever use this car wash. They will lie to you disrespect you and bully you out of not pushing back and sticking up for yourself when they damage your car. They will not even provide their insurance information to be handled via insurance. Attached is images of another car that was scratched on 9/3.Oliviavolberg2 read more

Mister Car Wash - Car Wash Near Me - Nashville, Tennessee

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We went to wash my husband's car.The wash didn't get it clean the first time. We asked to get a rewash and they said that they don't do that. I have had a membership for 9year. I cancelled my membership. read more

I have always finish drying my black car, I'm paying 29.00 for unlimited and the back of my SUV Iis never totally clean and I understand prices are going up to 32.99, value is not worth the 33.00 I'd like to get a wash and roll out and not get out dry and roll. don't get caught paying for more and getting LESS!!! read more

Today I went to bring my Jeep through the car wash and paid for the most expensive wash they had. My car came out untouched on multiple surfaces on my passenger side and hood of the car. I don't know if their brushes need replaced or what, but this was disappointing for paying $26. The quality was not what I expected and I wish I hadn't wasted my money. read more

Mister Car Wash - Car Wash Near Me - Nashville, Tennessee

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Terrible car wash for $18 I should have figured it took him 8 minutes to get my tires on the track, my wheels kept Rolling. After my wash there was water all over my car & it doesn't clean very well like it skip areas on your car! read more

Pretty nice car wash and one of the longer mister car washes I've been to. Seems to have been built into an older car wash building. Employees were nice and my car came out clean read more

There's a system to coming here and having a good experience. I did things the wrong way so that you could learn from my mistakes. Read on. I'd been coming to this since it was Super Speed Wash. Thinking that all that had changed was the name, I continued the same practices that had been successful for me at SSW. This was a mistake. I came on a busy Sunday afternoon and thought nothing of it. I was prepared for a wait. I knew that Sunday afternoons in nice weather are a busy time to go to the car wash. No problem. What I didn't count on was the car wash being out of chemicals. What i didn't count on was being charged for said chemicals and not receiving them. After paying for the $12 wash, I put my car through the system and went about my business. It wasn't until my car was out and I began vacuuming it that I noticed that it was still pretty dirty (dirt, bird poop, etc.), my tires were *very* dirty and there was no shine of which to speak. Leaving my car at the vacuum, I went to address my concerns with the crew. Despite being overworked and in the weeds, they couldn't have been nicer. It was during this interaction that I discovered that their chemical shipment hadn't come in. They didn't have the resources they needed to deliver the product I paid for. This is not their fault. The owner shouldn't keep a wash open if customers can't receive the value of what they're paying for. That's fraud. To the crew's credit, they allowed me to go through the wash again and one of them offered to detail my tires by hand. Like I said, the crew couldn't have been better. However, it's not their job to do what they did. Mister Car Wash isn't a full service, hand wash car wash. It's automated. And if I didn't question the outcome, it would have taken my money for a service I didn't receive. Speaking with one of the crew, I discovered this wasn't the first time such a situation went down. Lesson learned. Don't come here at the end of a weekend. Don't come here during a rush. Ask if everything is working correctly. If the wash doesn't have all the components it should, either, 1.) close it until it's fully operational or 2.) only offer the services it can deliver. To do otherwise is unfair to the customer and to the people working there (who have no control over the matter). read more

If your car is pretty much clean, this is the place to come. Very disappointed in my first visit here (and I was hoping to sign up for the unlimited). Areas of my car look untouched and bird poop and dirt are still covering my car. I opted for the $12 vs the $7 wash but I had no confirmation that what I paid for was even added to my service. I was going to do the unlimited package, but I'm glad I didn't because their wash doesn't even get the dirt and poop off my car. Back to square one of finding a decent car wash in East. read more

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Car was washed. Vacuum had ketchup all over the hose. Feet sticky... ahhh disgusting. Car washes are filthy i can't imagine all the stuff that goes on... Horror. Maybe use vacuums after a rain washes em down or just let car turn to filth. Can't decide. read more

This is now my third time at this car wash. I kept giving them the benefit of the doubt but I came in this afternoon for their #2 carwash and it barely did anything. I still have dirt on my hood and left with suds on the roof of my car. Definitely won't be going back again. read more

Mister Car Wash - Dirty car after car wash - Car Wash Near Me - Nashville, Tennessee

I have visited several MCW's in Nashville and this one is the worst. Yet it is extremely busy so the owner is making the $$$ but not investing it into his business. The last two times I noticed a film on my car and windows after the washing. It is so busy their recycled water is not getting filtered good. I brought it to their attention and was told "we are working on it." Yesterday it was beautiful outside and I went to it. Upon entering I noticed again they were not doing any prewashing. They stopped about four months ago and i was told due to freezing temps. Now they are saying we will start back in the summer. Really? My front windshield and back window were not cleaned well after leaving and i had to go home and windex them. This location should be at the same level as all the others I visit. read more

Went here twice, can't recommend. My car still has a layer of dirt on it after the most recent visit (see photo). Several vacuums I tried had little suction and the attachment kept coming off. Also got a pretty good scratch on my driver side panel, I assume from the brushes. read more

Mister Car Wash - Car is still filthy after the $12 wash - Car Wash Near Me - Nashville, Tennessee

Avoid taking cars here; Damaged vehicle due to automated service. Claim denied. On 6/5/20, I took my mom's car through wash service. During the wash, the driver side mirror was ripped off. I spoke with worker (the manager didn't come out for face-to-face) and was told they would submit report. After a week, I followed up via email to manager, Reggie Roby. He stated MCW would deny my claim. Bad business practice, which it appears to come top down from corporate. They have BBB complaints and I will be filing one as well. read more

Mister Car Wash - 6/5/20. Local car wash service denied responsibility of driver simile mirror damage. Avoid this local business. Consumer Beware. - Car Wash Near Me - Nashville, Tennessee

Very frustrated. The hours of this place are ridiculous. Sun is still up and they close. I can't tell you how many times I've pulled in to use a service I pay monthly for they are closed. Ever since covid this company has gone down hill. First they got rid of interior cleaning and then changed the hours. Oh and those times I'm pulling up and they are closed there are always at least 2 cars in front of me doing it and like 5 behind me cause it makes no sense to close a car wash when it's still daylight out. read more

This place is great! It's not too expensive and actually leaves your car clean. Loved the free vacuum service. They don't provide towels so bring your own. read more

I came here thinking that this car wash was going to be super nice because it looks great on the outside until you get up to the front they don't scrub your windshield with anything they just put some spray on it and Call it a day. And I had to go through a second time and it still is not clean. The biggest waste of money. I won't be coming back. The staff was very nice though I definitely have to give them credit for that but the car wash sucks. read more

I love driving through the car wash. It makes doing something that is a chore a little bit more fun. The price for a basic wash is very cheap. But the car it looks spotless after. Also, the vacuum is very powerful and free. -- Ross Senack read more

Beware... the conveyor belt malfunctioned a few months ago, pushing several cars into the side of the bay causing significant damage to my husband's truck. After going through the trouble to get 3 different estimates as requested... they are still avoiding paying for the damage! read more

Mahogany just gave me the low down on my hackleberry tree sap issue and I am so grateful to her. ATTN Corporate: Bring back the scrub brush for this region please! Your formula is great but it doesn't get all the grim. read more

Cheap and effective and quick Staff always paying attention and polite Vacuums are plentiful and free post-wash read more

Always helpful employees. I've been doing the membership for 6 months on 3 vehicles. It's a great value, don't listen to these negative reviews from one time users. read more

Vacuums literally don't work - super cheap not worth the price of the wash. $14 car wash does nothing. Wouldn't go here.

I go every few days with my Mercedes and it really helps to keep my car very clean inside and out with the great vacuum cleaners they have to use. I'm in and out in 5 minutes unless I really do some heavy vacuuming it's well worth the $29 bucks a month! read more

I am an unlimited wash member and have had a good experience for most of my visits. Well about a month ago my vehicle was pushed into the vehicle in front of me and it caused some minor bumper damage including some hairline cracks in the paint. The manager said he could not tell from the video if the car in front had hit the brakes or not, so he instructed me to get an estimate for repair and he would take care of the problem as they could not prove it was the other drivers fault. Well I just got the estimate and now he is saying they will not pay for damage, so I'm now stuck with paying for $700+ worth of paint and labor for something I had absolutely NO FAULT in. I followed all directions from employees, their equipment was in control of my vehicle during the incident, it was damaged while in their process of washing, they could not prove the other driver was at fault, the manager assured me it would be taken care of by Mister Car Wash and now I'm stuck with the bill. Please take my advice when I say, It's worth taking a little bit of time to wash your own car. Cancelling my membership and probably going to go through the hassle of small claims court now. IT'S NOT WORTH THE HASSLE, ENTER AT YOUR OWN RISK!!! THEY WILL NOT TAKE ANY RESPONSIBILITY!! read more

Just went through this car wash this morning, and my car looks brand new! I also really love the fact that they offer free vacuums- super convenient. The biggest reason I am writing this review though, is because of the young man who works there that was pre-treating the cars as you pull into the car wash (wish I would've caught his name). He had the biggest smile on his face and seemed like he was genuinely happy to be there- and that's something I feel like you don't find much anymore. His smile made me smile and honestly just made my day. Mister Car Wash is lucky to have such a wonderful employee! read more

The package for unlimited washes a month seems like the way to go! However getting the premium wash my car was ehhhh still dirty granted I had waited a long time to wash it so I wasn't expecting perfection but it was still quite filthy ehhh.... if I had gotten the unlimited washed I could have gone for another round and it probably would have been fine. Think I'll try a full detailing service next instead though! read more

Horrendous!! My daughter took her Lexus to get washed and it ended up having scratches on it...when the manager returned he started yelling at her to the point She practically left in tears! Please STAY AWAY! Not Reputable and will be contacting The Better Business Bureau!! read more

I have a subscription for mister car wash and every one i've been to has been great! except for this one. the workers are extremely unhelpful, the vacuums have no suction and are always laying in the middle of the parking spots, it seems like it is always closed when I come there, and no one answers the phones! I recommend mister car wash, but definitely not this location. read more

Mister car wash is horrible. I can't stand that when I moved from Chattanooga to Nashville it is the only major car wash around. I could pay the same amount for a wash anywhere else and they would have extra for you, towels, bug off spray, scent help, and even personal tire scrubbing!!! But here I have none of that and I still can't even get my car fully clean. & to add to it the wash tripped my metal tag and bent it all up. read more

I have been a customer of Mister Car Wash for a very long time. I started utilizing this business as an Uber Driver when I started a few years back. I lived in Florida at the time, I had the BEST experience ever doing business with this company. By the time the car had finished washing and drying, I would be surprised if I saw more than a few water droplets on my car and there was NEVER any soap left in the mirrors. It was amazing and you can't beat the $29 deal a month (as long as it's worth it). They even provided us with fresh water, cleaner, and scrub brushes prior to entering the wash. I believe this set up is a lot better as the customer is able to make sure ALL the dirt, bugs, grime, and whatever else is on the car gets taken off. They don't provide that option here in Tennessee. The employers in Florida were always working on the wash to make sure it was functioning properly and they worked hard to satisfy our needs. Every employee I see at the Mister Car Wash here in Tennessee are working to scrub down every car before they enter the wash and most of the time there are A LOT of cars. That's back to back scrubbing and you wonder why the employees are either lazy or don't feel like doing anything else. That is a hard job to wash every single car that goes through there. Let the customers do that at the beginning as that will allow the employees to take care of critical matters needing attended to. There's no reason that after I communicated my concerns privately that I should have ever had to take this publicly to try and get this resolved. That manager I spoke to that day should have addressed my concerns immediately, but like always he overlooked it and obviously doesn't care about customer satisfaction. Since my experiences with Mister Car Wash in Florida went so smooth and superb, I didn't expect it to anything less from the Mister Car Wash here in Tennessee. I'm left with Soap left on the mirrors, a lot of water on the car, and it takes me a long time to wipe down the car every time I go through this wash. Most of the time the time the vacuums are non-functional and you may have to switch stalls to find one that works. The tire shine does NOT cover all of the tire and you have to make sure you have an extra bottle of shine in the car. You do as much work as you would at a hand held car wash. Plus, it gets pretty monotonous seeing workers standing around doing nothing when you have vacuums not working, tire shine not omitting enough shine, and the plethora of other issues I previously mentioned. I addressed my concerns with a manager prior to this and it seems that nothing is being done to resolve this issues. I even left a message for corporate and never had my call returned. No way to treat a long time customer. I thought very highly of Mister Car Wash and I referred many customers as their reputation was unbeatable. I never thought I would ever have to write a bad review on this company and it honestly makes me feel pretty bad, but I can't let this continue as these problems and concerns need to be addressed immediately. read more

This place is great. They go to several of these and this is one of my most frequent it. I came in just the other day, and their employee Mike went above and beyond to really help me out. They are lucky to have him read more

My car had a lot of salt from a road trip, and it was very difficult to get clean. The staff let me run my car through a second time to make sure it was all off of my car. Thank you! read more

I am new to the area from Tampa. I used the Mister Car Wash there without complaint. I enjoy the free popcorn in the lobby as you wait. I am satisfied with the customer service and results of the $29 option at this location. read more

Won't come back. Paid 13$ for a car wash (supposed to be the second best option) for my car to still be dirty and a scratch left on my hood. Asked if I could just drive through again and was told no because it is "sap" season. Then the vacuums had hardly any suction so I was unable to fully vacuum my car out and will have to go through a different car wash to do everything I should have gotten here. read more

It's just like a garden hose watering your vehicle they don't pre scrub the bugs off don't sell towels no one had any answers was a waste of 20 bucks read more

These guys are amazing! Great, well-maintained equipment, and awesome staff! Plus, you can't beat an unlimited car wash membership for $19.95/mo. Pretty sweet! read more