I recently had my first appointment at Monroe Smiles, and I couldn't be more pleased with my…read moreexperience! From the moment I walked in, I was greeted by a cheerful and welcoming staff, all full of smiles. The office itself is clean and organized, with a cozy waiting area that made me feel right at home. Upon entering my exam room, I discovered a lovely welcome gift waiting for me, which added a nice personal touch to my visit. Although I don't generally have fear of dental visits, Maria offered me comfort items like a blanket, water, a stress ball, neck pillow, and more--making the experience even more enjoyable. My hygienist, Camille, was exceptional--her gentle approach and calming tone put me at ease immediately. She maintained great communication throughout the entire visit, which I really appreciated. The X-rays were easy to manage, and they also took regular photos of my teeth for before-and-after treatment purposes and chart references. The cleaning process was fantastic; my teeth feel incredibly clean and happy after my visit. Overall, I want to extend a big thank you to everyone at Monroe Smiles for making my first appointment such a wonderful experience!

I've been going to Monroe Smiles since moving here 10 years ago. Today they insisted they needed…read moreto take my blood pressure before they would do my cleaning. After some useless discussion about what this was about Dr Johnson told me to find another dentist. Apparently my not just accepting repeated phrases like "our standard of care" and "ADA guidelines" was problematic. I was kind of insistent that I wanted to research what they were doing for myself. So I am now with a different dentist -- who is better rated, and even his receptionist was able to give me a sufficiently satisfying explanation of this new taking BPs of patients. Apparently it isn't some kind of screening thing, but ADA and state guidelines say that different levels of dental procedures have different rules based on patient BP (e.g. above 140/100 they aren't even supposed to do a cleaning). And they need your BP to know whether they can treat. Dr. Johnson or his hygienist could have just said that. Instead we had this discussion about my PCP's monitoring of my BP rather than my dentist. He should have just explained WHY it was medically important to assess my BP before even a cleaning. Unfortunately Dr Johnson and his hygienist would only say things about "standards of care", Monroe Smile's clinical processes, how many hypertensive patients they identify, etc -- and never just explain that Monroe Smiles would be negligent if they did a even a cleaning on somebody with unacceptably high BP and something went wrong. There has been a pattern of arrogance and poor explanations in the 10 years I have been at Monroe Smiles --- so maybe it is a good thing to move onto a dentist where even the receptionist can explain things clearly. (She even addressed my privacy concerns). As I age I have become more diligent about researching and asking questions related to my healthcare rather than just blindly doing what I am told. Often this leads to better outcomes and a more successful interaction with my health providers. Monroe Smiles doesn't seem to be a place where this is easy to do.

I had a fantastic experience with Dr. Kyle Gill and his team. Dr. Gill was incredibly kind,…read moreprofessional, and took the time to explain everything clearly, which made the entire visit feel comfortable and stress-free. Adrienne and Laura were also wonderful, friendly, attentive, and very helpful throughout the appointment. It's clear the whole team truly cares about their patients. The office itself is beautiful and equipped with impressive high-tech equipment that makes everything very efficient and easy. The entire process felt smooth, modern, and well organized. I highly recommend Dr. Gill and his excellent team!

My nick name for him is Dr. Drill because he will find something to fill. P.S. He doesn't warranty…read morehis work. One year after he put a crown on my tooth, it fell off and he charged $200.00 to glue it back on.

I am visiting from Southern Cal. And started having a toothache ON NEW YEARS EVE! I got LUCKY…read morebecause Dr Park was "in network" so I just went with him and they got me in on NYE! But what I found was a beautiful, clean office. A wonderful, friendly staff. And a knowledgeable, gentle doctor. I REALLY wish Dr Park was in California so I could continue to have him as my regular dentist. There was no "sale pitch" like I get in Cali from every dentist!!! Just straight up, honest, genuine care. I'd give them 10 stars if I could!

I recently saw Dr.Robert Park for emergency recently. Had…read moreaccident on my front teeth hiking . Dr.Park was able to see me same day and was able to fix me up. Being a dental chicken I really appreciated his gentle hands and supportive demeanor. I high recommend this office !

Dr Sarhangi and his staff took EXCELLENT care of me during my extraction and bridge preparation…read more He explained to me exactly what he was going to do - and everything happened as he said. Prior to the oral surgery I was given a Treatment Plan printout showing what my insurance would pay and my out of pocket costs. It was right on the money - it was even a bit less than anticipated. I have been going there for at least 5 years now - never had any sort of problems at all. People have different experiences at whatever practice they go to - but Monroe Family Dentistry has earned my trust.

Best dental experience ever! Very caring staff and Dr Sarhangi was very empathetic and…read morecompassionate. Very reassuring and kind.

If I could give them ZERO stars, I would! My daughter & I…read morehave been using Quality Family Dentistry for the past several years & we have stuck with them thru all of their transition & changing of doctors. My daughter had her wisdom teeth pulled last August. I paid $475, which I was told at the time would be my portion after insurance. In December (four months later) I received a bill for $230. I called to inquire what these additional charges were for as neither of us had been in since August. I was told they would research it, send it back thru insurance if necessary, & call me back with the results. I never heard anything back, so I assumed it was handled. Yesterday I received a phone message threatening to send me to collections for the unpaid amount. I called today to find out what I had asked them to find out over a month ago & I was told it would not be sent back thru insurance, & that she couldn't tell me what this additional $230 was for. She just kept saying "I don't know what to tell you. You have an additional balance & I'd be happy to work out a payment plan with you." I don't want a payment plan! I want to know why I am being charged again almost half of the amount that I already paid (now SIX months ago), when I was told then that my account was paid in full! I pay my bills, but bills typically come with some sort of explanation & they don't come SIX MONTHS after the services are rendered! Quality Family Dentistry will no longer receive any of my business & I will pass on to everyone I know about their shady billing practices! There are plenty of reputable dentists in town that would be happy to take my business!

I love this place and I am a big chicken. Once every ten years or so I manage to find a dentist…read morethat hurts me badly and I don't go to a dentist for ten years. I finally decided to seek out a dentist because I was more afraid of how my teeth could hurt me opposed to how a dentist could hurt me. Just sitting in the dental chair with my cute little dental bib waiting for x-rays stressed me out and I had big tears rolling down my cheeks. I fanned my eyes trying to dry up my tears because I felt ridiculous. I mean I was just there for x-rays for crying out loud! My fear of dentists was that intense. Aaron came in , gave me a tissue and spoke so kindly to me with genuine caring and compassion. He has a boyish charm that puts you at ease. Of course that could be because of the braces on his teeth that he is sporting or perhaps his choice of super hero clothing articles like socks and tshirts. I think you might indeed be a super hero to choose a profession where not many people are especially excited to come see you. I mean, who really gets excited to go see a dentist? The diagnosis after x-rays? Two root canals and two crowns.... double ugh. I had one root canal last Friday and my other one today and I have to tell you dear readers... it went great. I am so happy now. No discomfort, no pain, no fear and no tears. Thank goodness! Dr Aaron Marks and his staff are phenomenal. His assistants are like your little dental cheerleaders. The appointments were long, with root canals you can plan on having a seat in that dental chair for a few hours so it gets a bit tedious but the girls would come in the room and tell me I was doing great and good job haha. The vibe of this place makes going to the dentist actually fun. How can this be? Well give them a try and you can see for yourself! I wish I could double the stars of this review. :)

Fantastic great with Sensors Perfect location also extended…read morehours make scheduleing a breeze

I normally don't yelp but I absolutely couldn't help myself!! I'm in love with this place, Alex did…read moremy cleaning and wow was she informative and thorough!! Ps Dr Craig was super friendly and funny!! Ali the front girl was so sweet and helpful!! Definitely the best overall experience

My experience at this office has been excellent every time. I'm very grateful to have found a team…read moreI trust my family with their quality care

I absolutely love Monroe Smiles! I get great care and feel very comfortable. Both my husband and I…read morego here and are very happy we found Dr. Johnson!

Everyone in the office is thorough and caring in everything they do. From appointments to hygiene…read moreto exams, the care is consistent, friendly, professional and coordinated.

Incredible and sweet office. I just switched from Monroe Smiles to The Smile Institute and am very…read morehappy. Michelle cleaned my teeth today and she was thorough, thoughtful and kind. You can tell this is an independent practice by how personal and patient they are. They answered all my questions and concerns as I'm trying to be more holistic with my health. I already sent my husband their number to make his next appointment!

My retainer on the bottom teeth came unglued while skiing at Steven's Pass, far from my dental…read moreoffice. And the orthodontist I was using in Vancouver retired. I made a call and the JFO office team was very accommodating. The repair was professional and every step of the procedure was clearly explained. They have top notch equipment in this office. They took photos and x-rays of my mouth and smile. I highly recommend this office!

Our family loves this office. They're so kind and friendly here. Dr. Jones is warm and…read moreapproachable. He took his time to explain my daughters unique challenges and his game plan for her mouth, making sure all of my questions were answered before we moved forward with treatment. I would say the defining characteristic of this clinic is hospitality. There's a fun playroom with Nintendo for waiting. Great for siblings in tow! Mini fridge full of complimentary beverages, warm chocolate chip cookies, bucket of complimentary lip balm and wax for appliances. They have a darling 2 sink teeth brushing nook in case your kiddo forgot. They also give t shirts to new patients. If you wear your JFO shirt to your appointment, you can enter to win a monthly drawing. I love that sign in is done via touch screen. They make every effort to make the frequent checkups as comfortable as possible. Can not recommend this place enough.