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    Washington Square Hotel

    3.7 (161 reviews)
    ModerateHotels

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    Meghan M.

    I really wanted to speak with the general manager before posting anything regarding my stay. However, after numerous attempts of trying to get a general manager's contact info, via email and on the phone, I have been unsuccessful and I have been no choice but to leave this review. My son and I stayed for one night at the Washington Square Hotel in mid July 2025. Based on reviews that I saw online, I thought that it would be fine for a one night stay. We were attending an event at the NYU theater and it was right across the park, so the location was very convenient. I was traveling alone with my autistic son who is seven and I didn't want to have to deal with multiple Ubers and or the subway. Check in was relatively fast and uneventful. I had inquired if they had any vending machines because it was very hot and we needed some water after traveling. The guy at the front desk said there was a vending machine around the corner after the elevator, but only had water and soda. My son is a milk drinker, but he had to settle for water that day, no big deal. We can't win them all. We went up to our room at first glance it looked clean. However, the longer we were in the room, the more I discovered that the room was actually filthy. The closet door was open and there was also a small utility door in the closet, and upon further inspection, I realized went to some kind of pipes. I tried to close it to the best of my ability, but it would not close tight so I put the ironing board against it and hope that nothing would creep through in the middle of the night. The bathroom had blood spots on the floor with what appeared to be an eyelash or some kind of hair in it? At that point, I was disgusted. As I pulled the sheets down for my son to get into bed, there was dark curly hair on the pillows and throughout the bedding. My son and I are both blonde. I ended up stripping all of the bedding except for the bottom sheet. Now, you might say, why didn't you call the front desk and ask for a clean bedding? Well, the answer is pretty simple: they had been absolutely useless. I had asked them upon arrival if they could give us a few options in the neighborhood that had a kids menu. My my son is autistic and is very rigid with what he'll eat. I told them all I was looking for was chicken tenders. We were told they had no idea and couldn't help. The website states that the staff is very knowledgeable about the neighborhood and would able to help guide. Couldn't be further from the truth. The website also shows a rooftop garden. This is another reason why I booked this hotel. I knew my son would really enjoy that. Well, when I inquired about the rooftop garden, I was told that there is a rooftop garden, and I could see it from my room, however, we were not allowed to go out there. The hallways were so narrow that I couldn't even put my arms out without touching the other wall. I'm 5'3", so my wingspan isn't exceptional. The rooms were also small, but I expected this from a hotel in New York City. What I didn't expect was the filth and uselessness and dismissiveness of the staff. Their website also claims that they have a "lounge" outside of the lobby. That space consisted of about eight small function tables with a bar that was about 6 feet long. Behind the bar there was one bottle of gin. That was it. Also, there was a sign in front of the "lounge" the entire time that we were there that said "Closed". I should mention we would be there on a Friday night until Saturday. I paid $350 for this room, that was disgusting, and for a staff that couldn't find their nose, nevermind help the their patrons. The "doorman" stood next to the iPad stand the entire time we were there. I saw people coming and going and he never opened the door or helped with luggage. So, if you don't mind sleeping on used, dirty sheets, having a filthy room with biohazard material in it, such as blood mixed with hair, and also a utility door open to pipes and god only knows what, with a staff that barely acknowledges your existence, much less help you, this is the place for you. See attached photos.

    Stewart L.

    I've been visiting New York for decades but this is the first time I've stayed in Greenwich Village. I've always gotten lost in this neighbourhood, where a 90 degree street grid format and high-rises give way to low-slung brownstones and intersections bisected by 5 or more streets angled every which way, where there's a Greenwich St. AND a Greenwich Ave., a Broadway AND a W. Broadway. By staying here and allotting several days just to explore the area, I was hoping to become a "temporary local", but by the end of my stay I still needed a map. I'd call the Village, especially the West Village, primarily a residential area, plus the main campus of NYU. There aren't a lot of hotels to choose from, and with NYC's recent increased restrictions on short-term rentals, finding lodging in this area can be a challenge. I chose Washington Square Hotel primarily for its location across the street from Washington Square Park. The hotel has been around since 1902 when it opened as Hotel Earle. Multitudes of esteemed writers and musicians have stayed here; I have the 1970's vinyl album "Diamonds and Rust" on which Joan Baez sings about her romance with Bob Dylan in "that crummy hotel over Washington Square" in the 1960's. The current owners purchased the hotel in the 70's, rechristened it the WSH in the 80's and refurbished it to its current modern state with Art Deco flourishes. It occupies adjoining 9-story and 3-story buildings. It's a simple hotel but offers numerous amenities and far more character than a chain hotel. There was always a friendly doorman, sometimes a valet. The front desk staff, which also do concierge duties, varied in friendliness; I had better luck with the female staff. There's a room off the lobby where one can work if it's not reserved for a small event. There's a restaurant and lounge, North Square, which serves lunch and dinner daily and breakfast on weekends. I did not dine here, but the breakfast menu appeared to be prix-fixe and a good value. There's a fitness centre and a massage room. Rooms are on the small side and also simple, but do have coffee machines, mini-fridges, robes and slippers, a safe, great water pressure in the bathroom. My room on the 9th floor also had great natural light. Ice machines are on the first floor only. It was pretty quiet at night. The W 4th St. Metro stop for the ABCDEFM trains is a block away, the Christopher St. stop for the 1 train a bit further. The West Village is the former home to fictional TV characters from "Friends" and "Sex and the City" as well as Taylor Swift--all still big photo-ops for fans. There are hundreds of restaurants in the area, many with impossible-to-get tables/reservations. A charming hotel in a charming , relatively quiet neighbourhood. I've already booked for next year,

    Thea R.

    When my friend and I went to NYC a while back we stayed at Washington Square and it was great! The hotel was unique and very Art Deco. Our check in process was smooth and easy and they even helped us book a car for drop off at the airport. The room was small, but was perfect since we just needed a space to sleep and shower. The hotel was quiet and clean. It's a great location as it's halfway between midtown manhattan and lower manhattan. Would highly recommend as a great spot to stay if you want to feel more relaxed in NYC and away from more touristy areas.

    Spiced Cranberry Toddy at North Square
    Mary W.

    I LOVED staying at the WSH! The check in and check out process was so simple and the staff were awesome. Upon arrival, everyone was so friendly and welcoming. It could not be in a better location as far as Greenwich Village goes, particularly for walking. There are tons of restaurant and bar options near by including North Square which is inside the hotel (shout out to David behind the bar who was such a kind/amazing soul and made a mean Manhattan and toddy!), a CVS around the corner, beautiful Washington Square park, the famous Electric Lady Studios a street over, a convenient Subway station a half a block up, AND about a 10 minute walk to Cornelia Street (for the Swifties out there) and the Friends apartment. There's also a wine and liquor store (probably more) a couple streets over off Thompson. It was about a 30-35 minute Uber ride from LGA, and between 20-30 minute subway ride from Central Park, Times Square, Flat Iron, WTC, The Battery, and even Brooklyn. It was nice to visit all these happening spots and then escape to a more secluded, quieter area at night. The best of both worlds! Price wise, it was very affordable for this time of year. Definitely call the hotel directly to book (I saved about $400 vs booking through Priceline). The rooms are pretty small BUT this hotel is old and historic so that's to be expected. Everything was extremely clean and pristine, no complaints there! There were also staff members readily available if anything arose or we needed anything. The elevator was never backed up. I also loved the old and cozy decor. Highly recommend! Will stay here again in a heartbeat.

    I stayed here this weekend and the bathtub was atrocious. For the amount they charge this is unacceptable. It would be unacceptable at a Motel 6. When I told them at check-out that I would be posting this photo on social media they just shrugged their shoulders.

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    Hotel history with this establishment When we visit the Village we always stay here It's in the middle of everything fun food fantastic!!!

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    Poor service. Rooms not clean. Bathroom mildew. Food in hotel terrible. It to mentioned way over priced! Rooms way to small, over priced!

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    Review Highlights - Washington Square Hotel

    It is just steps from Washington square park and surrounded by restaurants, bars, and a subway station.

    Mentioned in 25 reviews

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    citizenM New York Times Square Hotel - Our room

    citizenM New York Times Square Hotel

    (294 reviews)

    $$

    Theater District, Midtown West

    I only went to Citizenm to meet coworkers and got a matcha latte and it was such a pleasant…read moreexperience! The lobby has so many coworking tables and the bar in the lobby has a self serve water with cups! And a cafe where I ordered a matcha latte. The staff are so nice and extremely welcoming! The WiFi is also free!!! No need to ask front desk about password nothing! What a great experience here! Despite only for a latte! Would absolutely stay there next chance I get!

    All Marriott hotels start at 5 stars for me and then I just notice the things that are not as good…read moreas other Marriott I've stayed and start removing stars from the review bars on where this Marriott stacks up too. For this Marriott the location is excellent if you are going to watch a show on Broadway. Very convenient for the play and also get a subway to anywhere else you have to go. The rooms are generally very nice and this hotel also has everything connected and controlled through a tablet which is very appealing to me. They also have a nice bar right in the hotel that is open till late. The only downside is the size. Now hotels in major cities like this like New York or Tokyo are small and pricey. Two things that can sort of negatively affect your opinion but considering they are all like that in the area, you have to compare accordingly. The only real downside for me is that the toilet is literally next to to the shower to the point that you could shower while using the toilet (I took a picture of my hand holding the shower handle on top of the toilet seat as a joke) and the sink is outside to wash your hands after using the restroom. I feel that they could have done a better design for this to avoid it. It didn't appeal to me and it's the only thing keeping me from giving this hotel 5 stars. I will probably stay here again when I go to watch another play.

    The Central at 5th by Hilton Club - Our room with a view

    The Central at 5th by Hilton Club

    (28 reviews)

    Midtown East

    We really enjoyed our 4 day stay . We were so close to Rockefeller center and the lovely shops on…read more5th. Check in was a breeze, we stayed on the 24th floor. It was not noisy and we had no complaints. Our suite was so spacious and there was so much space for our toddler to run around. She loved building a fort with the sofa cushions. We loved our spacious dining table. We requested for a microwave and they brought one up. They have a Toto toilet which made us soooo happy. They have black out curtains so we had good sleep. Their mini fridge is spacious and they gave us 8 waters. We got to watch people working across the street. They had a business center in the lobby, you just have to ask the reception area and they will set up the keyboard and mouse. It was a very nice stay, definitely recommend. Staff was friendly and very responsive in the app. Will stay again.

    Absolutely loved this hotel. Amazing location - 1 block from Grand Central and 2 blocks from…read more Rockefeller Plaza and the subway station. Room was really spacious for Manhattan. The bed was actually really comfy for a hotel bed. We loved the Toto bidet toilet and the huge walk-in shower. The TV was gigantic. Big closet for extra storage. The under bed storage was great too. The black out automatic curtains were super cool. The fridge was spacious and there was a coffee maker too. The only thing that was weird were the light switches. There were 2 different switches and it was confusing to figure out what controlled what. The staff were very friendly. They were able to get us into our room early and they let us check out late. They always greeted us when we got back to the hotel room throughout the day. Plenty of food options nearby. Would absolutely stay here next time we're in NYC.

    1 Hotel Central Park - Alcove King Room

    1 Hotel Central Park

    (182 reviews)

    $$$

    Midtown West

    My family really enjoyed our stay at 1 Hotel Central Park. I love the sustainability and…read moreeco-friendly features, like all the water being filtered. More than that though, the hotel exuded such a serene and peaceful atmosphere. The check-in area and lobby is a great example of this: I love all the plants, wood, and how there is a pleasant cedar or sandalwood scent. My kids and I really liked the water infused with cucumber (or lemon-lime another day) by the elevators. It's a great transition from bustling Manhattan to walk into this hotel. The restaurant Jams on the first floor is also great, and nice to be able to have a delicious meal right at the hotel. Excellent food and coffee - we went for both breakfast and dinner here. We were celebrating a birthday, and the staff helped make the stay feel special. The front desk and door staff were consistently helpful and welcoming. Our rooms were excellent, with a great view, comfortable beds, and a lot of thoughtful sustainability features. I especially liked that all of the water in the hotel is filtered. I did not use the fitness center on the second floor, but I looked great. The location is phenomenal, just steps from Central Park. With our kids, we were able to easily get to the Central Park Zoo, Heckscher Playground, and the Billy Johnson Playground, and my wife and I were also able to walk to a Broadway show in the evening. It was a great hotel for a family trip, and we hope to be back for our next NYC trip!

    I would not stay here again. The rooms are very dark, the elevator is slow, there are no towel bars…read moreto hang hand towels, no stool or bench in the bathroom despite it being spacious, no counter space for toiletries. There is a faint smell in the room that feels toxic. While eating at Jams downstairs, the maintenance crew started vacuuming ductwork to fix a leak in the ceiling and they blew black debris all over us that landed in our clothes and food and similarly for several other diners at the restaurant. There was no acknowledgement, apology, or refund. On the plus side, the location is great. Subway stop for the M train is nearby, and it is close to Central Park and Columbus Circle. It's too bad the hotel was a bummer.

    Renaissance New York Midtown Hotel

    Renaissance New York Midtown Hotel

    (237 reviews)

    $$

    Midtown West

    We stayed here over Memorial Day weekend. Overall the hotel is decent -- our room was new and…read moreclean, though like pretty much every hotel in Manhattan, it's on the smaller side. One thing to note: the hotel sits right above a sports bar, so it can get noisy when there's a game on. The gym was a low point. The hotel shares its fitness facility with a Planet Fitness, which feels out of place for a mid-tier Marriott -- not quite what you'd expect from the brand.

    Renaissance New York Midtown Hotel was...fine. I survived my one night…read more The hotel has a bit of a strange layout after its renovations (which may or may not be finished). You enter on the first floor, but the lobby is on the sixth floor. I was having flashbacks to Tokyo... There are four elevators, and when I checked in, the place was packed. Some event must have been going on because getting an elevator was an adventure (a sad one). It didn't help that everyone had to take an elevator just to reach the lobby, then another to get to their room. Fortunately, I was only on the ninth floor...so I got my steps in. The room itself was mostly ok. One thing I really didn't like was the air conditioning. It wouldn't cool below 68 degrees. I despise hotels that throttle the A/C. I'd get warm, the air would finally kick on, I'd be comfortable for about ten minutes...then the cycle would repeat all night. Another thing that caught me off guard was the ceiling. Maybe they're going for an industrial look, but it was basically unfinished concrete. Other than those complaints, everything else in the room was perfectly acceptable, and for a one night stay, it did the job.

    Library Hotel by Library Hotel Collection

    Library Hotel by Library Hotel Collection

    (167 reviews)

    $$$

    Midtown East, Murray Hill

    As a librarian, you know I had to stay here…read more I went in fully expecting a fun, book-themed hotel and secretly wondering if it might be a little gimmicky. I was so happy to be wrong. The Library Hotel is every bit as charming as people say, but what really makes it special is the team. I arrived by car while the building was hidden behind scaffolding, and the front desk was incredibly kind and patient, helping guide me to the loading area so I didn't spend my afternoon circling the block. Housekeeping was so gracious and helpful throughout my stay, the bartender at Bookmarks very kindly helped my friend carry our drinks down to the room, and checkout took less than 30 seconds. Every interaction was warm, thoughtful, and genuinely welcoming. The themed rooms are such a fun touch (I loved seeing how each one was inspired by a different subject), but I also have to give a shout-out to the practical things. I took a few work video calls from my room on the 12th floor, and the Wi-Fi was ridiculously good - honestly stronger than the Wi-Fi in my own house when I'm sitting five feet from the modem. Not a second of lag. The TV also had a ton of premium channels, which was such a fun surprise after long days exploring the city. And finally, a standing ovation for the real MVP: the air conditioning. New York was basically a sauna while I was there, and every time I walked back into my room I was greeted by the most glorious arctic blast. It was so good that my friends ended up wanting to hang out in my room and order dinner instead of going back out into the heat. Perfect stay from beginning to end. I can't wait to come back.

    I was excited to stay here anyway, because of course it was on my bucket list, but the stay was so…read morequiet and lovely that I am blown away. I got a petite room since I was traveling alone which I would not recommend for a couple, but for me it was perfect. The bathroom area was the best part and not at all an afterthought. They knew women would be coming and they nailed it, down to the magnifying mirror. Whenever you get to spend time with other book lovers, it's a plus, so I also very much loved being able to talk to people in the common room on the 2nd floor. Often times NYC misses this in their hotels. The books here aren't anything you really want to read so bring your own books but all in all 5+ stars for me!

    Hilton Garden Inn New York/Manhattan-Midtown East - Outdoor Patio at Dusk

    Hilton Garden Inn New York/Manhattan-Midtown East

    (177 reviews)

    $$

    Midtown East

    This is a bustling hotel with a large lobby. I visited for a conference. The hotel has a couple of…read moreexits, but the main entrance is on 6th avenue. All the meeting rooms were clean and organized. We had over 1,000 conference attendees and needed ample space and everything went pretty smoothly. Temperature control was generally good, but got a tiny bit chilly at certain points of the day. The staff were extremely prompt with setting up and removing catering food, but were not the friendliest. They have a free standing pumping station for those that need it. It was easy to access and decently clean, but could've used a wipe down by the second day. They provided a mini fridge in one of the meeting rooms for storage.

    AVOID AVOID AVOID! DO NOT BOOK HERE!…read more I came here around April for a work trip and no where on the reservation page did it say that the hotel was under construction. They also offered the price including breakfast. Arrived at the hotel and saw that they only had one working elevator for a hotel that was over 20 floors high. There was a line for the elevator that you had to wait for at least 20 minutes to take. I asked the about the breakfast and they said the restaurant was closed so no hot breakfast. Why is this hotel offering a room rate price with breakfast when there is no restaurant for breakfast?! They told me they had bagged breakfast, which was always gone and coffee was all gone too. Took over 10 minutes to wait for new coffee to arrive. Renovation work bright and early at 8am. I was offered loyalty points for compensation by the manager, Delanie, and these points never showed up. I was also mistakenly charged for drinking their water bottles when I didn't even touch those bottles. They never even told me that I was going to be charged after checking out. I just saw a random extra charge on my credit card. The manager, Delanie, had said this would be refunded, but never saw this refund come through just like the loyalty points.

    Washington Square Hotel - hotels - Updated July 2026

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