My partner is a huge watch guy and has tried a handful of watch repair places. This is his go-to, the service is quick and not too pricey. I have recently started buying vintage watches (brooklyn flea) and brought them here for battery replacements and adjusting the fit - highly recommend! read more

100% master Chen. If you buy a watch at Macy's, refuse their free watch service to adjust the band. Come to master Chen, super good value and done in a few minutes. Macy's sales guy took half an hour and removed two links before stating all his tools were bent and no longer able to remove additional links? Master Chen had no excuses, just smiles during the 5 minutes he took to remove three more links. read more

Watch Repair - Master Chen and the Mrs. - Watch Repair Near Me - New York, New York

Awesome job! I unfortunately lost the pin to a link on my Guess watch. I took it to a watch repair person in the mall but whatever they did didn't work and link fell off again. I went back to the Gucci store in Soho and they could not help me as they didn't have a pin that fit. Really?? Your own Gucci watch and you can't repair it?? I was very disheartened esp since I came from NJ just for this. Then I googled watch repair and found Michael Chen and in 5min for $5 he repaired my watch!! He is the best!! read more

Watch Repair - Watch Repair Near Me - New York, New York

DO NOT BRING WATCH YOU CARE ABOUT HERE. partially my fault for bringing my Cartier here but thought I just needed a battery change. It was a little more involved. He did end up fixing my watch but put a pretty noticeable scratch on the inner face of the watch and then refused to believe he did it. When I had before and after photos. Anyway just an apology would have been nice. But he said I am Michael Chen I don't make mistakes. Sorry but we all make mistakes. Pay the higher price for nice watches do not come here. read more

While doing some organizing at home one day I dug up a watch that I had not seen in years. Frankly, I had forgotten I even owned it. It was an old style Kenneth Cole non-digital watch (do they even make digital watches?). Its battery had died ages ago so I figured I'd take it to Chinatown to get a new battery. The Yelp app told me about Mr. Chen's repair shop so I headed over there while shopping in Chinatown. Mr. Chen's watch repair is actually a stand inside a larger Chinese Medicine shop. He's right at the entrance so you can't miss him. I showed him my watch and told him it needed a battery and he got right down to work. Now, all I expected him to do was replace the watch, but he rapidly disassembled the watch and started cleaning it out, making sure everything was nice and tidy inside. I was very impressed by how fast he was! He worked on that watch like he had worked on it a dozen times before, which gave me a ton of confidence about his ability to take care of it. He even pointed out that at some point a screw had fallen out, but he told me not to worry - he would replace it! In almost no time (I swear, less than 15 minutes) he was done. He wound up my watch to the correct date and time and handed it over. So how much was this service? $10. That's it. Seriously. I paid him but threw in a tip to show my appreciation. If I ever need a watch taken care of, I will definitely come back to Mr. Chen! read more

this place tried to charge me 15$ for 7 at the most 8$ battery and then became extremely rude when I declined saying what you want it for 50 cents. Extremely rude and dishonest. Go to 42 Mott st where I got the battery changed for 7 dollars and 8$ for a more expensive watch. read more

Very fast super helpful great price thank you for cleaning and restarting my vintage Omega in less than 10 mins!

Excellent workmanship. Changed batteries and Chen cleaned inside. He said there were some water that went inside. read more

Watch Repair - Watch Repair Near Me - New York, New York

I am very impressed with Mr. Chen's Watchmaking Skills. He has repaired many watches for me in the last six weeks. He is quick and his prices are very reasonable. read more

Michael Chen is a master! Under 10 bucks to revive a vintage timepiece with speed and skill right there in front of me. Was in and out in 5 min he does stuff on the spot in cash and he's a freaking master adorable old dude. Love him! read more

Watch Repair - Watch Repair Near Me - New York, New York

Amiable and good affordable service. Most places overcharge but he's very fair in his pricing which has won my loyalty. I'm returning with the rest of my watches that need servicing and telling my friends about him. read more

What can I say? I literally showed the guy my watch, he made me pick from the available strap options that fit my watch, and the guy replaced my worn down aftermarket strap on my Movado in less than 1-2 minutes. Quickest $10 transaction ever for a watch strap replacement! The actual replacement was so quick I literally turned my head twice and the watch was ready for me, he was already talking to another customer while replacing my strap. Felt like a magic trick. Too bad I don't live in NYC to come here every time I need the strap or batteries replaced. This was quite an experience to say the least! read more

Fast service and reasonable price. It was great just to watch him work. Pun intended.

Nice people, located inside grocery's store, super affordable. I got 4-5 watch batteries replaced and chain link removed read more

Watch Repair - Watch battery replacement $5 per watch I think - Watch Repair Near Me - New York, New York

Expert watch repair and fair pricing. Michael is trustworthy and really knows his stuff. He has some interesting watches for sale sometimes. read more

Watch Repair - New location as of March 2023! INSIDE the Wing Fung herbal shop at 213-217 Grand Street between Elizabeth Street and Mott Street - Watch Repair Near Me - New York, New York

Michael is the best - super quickly, friendly, and very fairly priced! I can't recommend enough. He helped me change batteries on 10 watches in 30 minutes. The watches work perfectly and I'm super happy with his service! read more

Old Timex watch no longer makes parts sucks, it was my grandfathers wristwatch ... maybe I'll keep looking. they called me back and that was important read more

Was in NYC before heading back home to Boston in November for Thanksgiving. Needed to replace the leather band for my Tissot and after selecting the style that fit, Mr. Chen replaced it in less than 5 minutes. Professional works at a very affordable pricing. $12 plus tax. Highly Recommended! Going back in December to service (replace batteries / capacitor) on a couple of Seiko (Kinetic & Solar). read more

Got my Skagen watch battery replaced here for $10 (apparently, simple battery replacements cost closer to $6). It actually took a little longer than I expected, but after talking to my sister with a similar watch in another city, it does sound like Skagen watch batteries are a bit trickier to replace! Happy enough with the service and the price. No scratches or anything and the watch works perfectly now. This is a tiny stand at the very front of an apothecary, but it's not so hard to find. read more

Exceptional service...I had 2 watches repaired for less than the quote on 1 of them at most places. They were ready within 3 days of dropping them off! A real hidden gem and I couldn't be happier! Big salute to Michael Chen! read more

Watch Repair - Watch Repair Near Me - New York, New York

fast simple and straightforward, what else can you ask for. replaced the battery in an old gshock within 10 minutes

VERY PLEASED!! My boyfriend needed two watches repaired. We originally took them to a shop in Park Slope. But they told us it would be $200 and 2 weeks for the repairs. After reading reviews on Yelp, I took them to this repair shop. He charged $95 and had everything done within 24 hours. My bf was a little nervous because the watches are expensive and this isn't a big fancy-looking shop. It's just a little stand in Chinatown. But the work is immaculate! Very Happy Customer! read more

Just super awesome. Most reasonable price in the city and clearly a special business. He used to be on Bayard street in a little kiosk I think, but now works in 213 Grand street. Love read more

Watch Repair - Watch Repair Near Me - New York, New York

I'm deeply impressed of his knowledge in different watch movements as well as restoration work. From pocket watch movements to chronographs , even tuning fork movements from Bulova, he can assess almost anything. Not only his work is immaculate, his very reasonable and sometimes, shockingly low costs is an additional reason to come here. As a watch hobbyist, Mr. Chen is a pleasure to admire and talk to. I can certainly tell he loves what he is doing due to his "I'm doing it because I want to, not because I have to" attitude. I definitely recommend anyone to visit his workshop. read more

Rainy days, snowy days, hot sweaty summers, this guy is working hard to make our lives organized by making sure your watches are ticking. I've come on one occaision when he was closing up shop, and ready to go home. I asked if he can change my battery and he surely did! I felt bad that I prevented him from going home after a long day, and having to unlock his booth/repair cart because of me. But he was very nice and accomodating. My battery was changed within 5 minutes and $5. CHEAP! Sure we can look at our phones to tell time, but what about the classic look of having a watch on your wrist and looking cool...AND telling what time it is and all at the same time! I will never be late to an appointment or date because this man saved my watch and got my life in order! read more

Watch Repair - Almost closing but was nice enough to stay to change a battery real quick. Also while standing. - Watch Repair Near Me - New York, New York

Went here to drop off a couple of watches. One was to repair. The other was to change the battery. The other was to change the sizing of the link. As others have said, it's quick and affordable and can be a bit hard to find. But luckily, you can give the number listed a call if you need help finding the place. read more

Mr. Chen is friendly, fast, and precise. When I called to ask about his hours, he quickly texted me his business card and a photo of the storefront to help me find it. Swapped out my battery in a few minutes and I was perfectly happy with the service. I'll be back. read more

Blown away by the fact that Michael Chen really exists and delivered on everyone's promises. I've been carrying my watch on my wrist for more than six months and have not found a convenient place to have them repaired. Another gentleman on Hudson St. last repaired my watches but the batteries died rather quickly and the crystal he replaced immediately shattered. So I thought I'd take a chance on 5 minute Chen. I wasn't worried about the five minute part as I had one broken crystal, 3 dead batteries and floppy 2nd hands on two. I told him I would grab some lunch and return to pick up the one watch with dead battery. He told me I could return the next day for the broken crystal. I returned 1/2 an hour later and all three were done for a mere $37. Unbelievable. I'm a new fan of Michael Chen! Thank you! read more

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Fast quick and honest watch repair. Competition pricing! This watch repair is inside the herbal shop at the front of the store.

Took me some time to find Mr. Chen; he was inside the shop at 72 Bayard (next to Mott Street Optical). If you can't find him, simply give him a call. He quickly replaced the battery for my watch and I left before realizing the watch was still not working. I took it back after an hour or so and he happily examined and fixed the problem - turned out something was stuck inside. Everything went smoothly. Def recommend him! read more

Brought a watch that had been out of commission for a while and Michael brought it back to life in a few minutes! He replaced the battery ($8) and a put on a new strap ($12). read more

I came here to get my watch fixed, and the owner was very friendly and reasonable in his pricing. I will definitely be returning in the future. read more

It was a little confusing finding the place because its inside a tea shop. Its right on the corner of the street. He replaced my watch battery quickly and for an affordable price. Recommended. Thank you read more

Super fast, efficient, and cheap! Trekked over here while running errands on a rainy day. He asked me to give him 5 minutes (he was working on other watches), so I dropped off my watch and left for a moment to go buy some cheap fruit. I couldn't have been gone for more than 5 minutes, but true to word, he was already done by the time I got back. He charged me $10 - not sure what he normally charges, but very reasonable, given how much my watch retailer charges. Cash only. read more

$5 for a battery replacement. Whoop whoop! This is a one man operation. He is located in between two stores on Bayard St. and you can easily identify his street cart with the words watch repair in big bold letters on the side. I think there are other services here, other than battery replacement, but I've only come here for that. The price is good and he is really fast. I drop by, give him my watch, and 5-10 mins later, the battery is replaced. The only thing is the battery doesn't last that long. I've come here twice to change the battery on the same watch, within a relatively short amount of time. I have another watch that is still running on the same battery that I changed, before I changed the battery on this watch the first time. Its hard to complain though because the prices here are cheaper than any other watch repair store. read more

Watch Repair - Watch Repair Cart - Watch Repair Near Me - New York, New York

Are the hands on the face of your watch frozen in time? Is the digital marquee on your electronic time teller fading like Marty McFly in Back To The Future? Has the ticking completely stopped? Forget jewelers and random watch mall kiosks, this is the place to go for watch repair. There are watch stands all across NYC's various Chinatowns, but few ever stick around in the same spot. Mr. Chen's stand here on Bayard is here more often than not, rain or shine. Whether its link removal, battery replacement, or a watch diagnosis (when batteries don't solve the issues), most everything will cost between $3-10 and be done in just as many minutes. Like most things in Chinatown, the service is cash only and like most services in Chinatown, it's uber cheap and its always a quality job. This is just another example of how NYC doesn't always have to be expensive. They don't come much cheaper than this! read more

This man has been working out of this little stand in front of the bakery for as long as I can remember, and I can tell you for a fact that he does a really good job repairing watches. I came here just to remove a couple of links from my Citizens Eco Drive watch because it was too big and couldn't find my wrist properly. The whole process literally took a minute in total and he was professional about it. He even gave me a quote of $5 before he got started on anything. Also tipped him $2 for speedy service. Would I come back? Definitely! I would also recommend this place to anyone who needs their watches repaired. read more

Watch Repair - Watch Repair Near Me - New York, New York

No surprises here. Take the subway to Canal St., go east till you get to Mott, go south a block to Bayner, turn left, and *BAM*, there's Chen sitting behind his alum booth fixing someone's stuff. (I've got a better pic I'll add which shows the master at work.) I hand him my Timex Marathon with (torn) rubbery/plastic watchband, explaining I swim and need a water-safe replacement. He nods, digs around his inventory for like 45 secs, and pulls out a suitable replacement. I give him the thumbs-up, he gets a boxcutter to trim it to ensure a snug fit, and 5 minutes and $5 later, I'm only my way back to the subway a happy camper! I wanted to tip him another $5 but didn't want to do anything insulting or anything like that and figured the best thing I could do was to tell you about him and bring any repeat business back his way when I'm in town again and need his services. ps. Note: this was a Sunday afternoon, so I think he works 7 days a week. ("Store" hours currently aren't part of his Yelp business listing.) read more

Watch Repair - Chen at his booth working on a repair... mine! - Watch Repair Near Me - New York, New York

Before a trip to a slightly dicier part of the world, I needed to fix my "beater" watch. After researching watch band replacements on Yelp, with some trepidation I headed down to Chinatown during my lunch break in hopes that Mr. Chen would be able to replace the rubber band of my watch, which had lost the loops along the band over time. I had considered buying a band in advance but wasn't sure what the proper width measurement would have been. I explained I wanted a metal band and he immediately opened a drawer laden with watch bands. After a couple of minutes he located one and put it on. He adjusted it on my wrist for size and took off a couple links, which he gave to me in a separate plastic bag. The band felt a little cheap (sharp edges to the metal and my arm hairs sometimes get pinched/pulled between the links, which doesn't happen on my Rolex band) but has proven very durable thus far. The whole thing was only $18 (which retrospectively I should have established before he started working). Cheap metal bands on Amazon run you close to that amount, so this was a good bargain. I will trust Mr. Chen with any watch repair needs in the future. read more

Watch Repair - Two tone stainless steel band - Watch Repair Near Me - New York, New York

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I've been coming to the watch man, Mr. Chen, for many years. Why? He's reliable, quick, honest, and efficient; the batteries he puts into my watches last a long time, his work is always flawless, and he can turn around your battery replacement in a minute for $5. He's not a loquacious dude, but he can basically tell what you need done for your timepiece within 10 seconds of looking at it, with minimal communication. He has solid set of supplies, so I'm sure he can also do other repairs (though I tend to do link removal/replacement stuff on my own). There's really not much else to say here, except that he's cash only and you should definitely stop to grab some food in the area with all the money you've saved by coming to him instead of some ripoff place in midtown for your watch repair. read more