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    Recommended Reviews - Watch Zone

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.

    Reviews With Photos

    My Waterford clock working once again!  Thank you, Sam!!

    I have had a Waterford crystal clock that stopped working. After changing the batteries it still didn't work! Finally, I decided to take it to Sam at the Watch Zone! I don't have to figure it out! Let Sam figure it out! Sam found out what needed to be replaced. He had the part. The next day it was ready!!

    My newest addition to my collection thanks to Sam. GMW-B5000RD-4 aka Red Full Metal Square.
    Ryan F.

    Sam is incredible. He will go the extra mile to make sure you're taken care of. His prices are reasonable, actually better than online stores too. His shop has a great selection of gshock, tissot, bulova, nixon, so whatever occassion you need a watch, you'll be covered. He also has an impressive knife collection too. I was a bit overwhelmed by his selection, i couldn't leave his shop with just one watch. he'll have hamilton watches soon, i'll be sure to get my next watch here soon.

    I needed my watch case switched to a more comfortable model. I was in the area and thought I would try Watch Zone off Aliso Creek Road. Sam returned my phone message with specific address and within minutes I arrived at the store location. After explaining to him what I needed, Sam told me to come back in 20minutes and he would have the case switched for me. What impressed me the most, was Sam's professionalism and promptness. As a result of his fine work, I will be retuning for future service. I will also recommend his store and location to anyone that might need future watch repairs and or to check out his well stocked store of watches and accessories. Thank You Sam...You deserve a 10star rating. Patrick

    Darrin 7.

    Support local businesses! I bring all my watches and jewelry here for repair and maintenance. Sam and team always do an excellent job with stellar customer service! He also sells high end fixed blade and pocket knives! Therefore I highly recommend this business!

    A watch that now keeps time and date, of course  Also I wanted to mention the pricing! Great value.
    Michele R.

    I was needing a new watch battery for my hubby's GUCCI. Also, needing to find someone to adjust ring of Plat n 18k. Let me say Sam is a wonderful owner and has a wonderful ability to connect with others I appreciate that!

    My son's baby bracelet from 1993
    Kelli D.

    Just lovely! Sam and John are pure gold!! I had my son's gold baby bracelet from 1993 that needed to be repaired so I could gift it to my grandson who was born last night! They were so kind! They repaired the damaged link, replaced one that was wearing out, and gave me invaluable information about clasps for future reference. John did the repairs and Sam graciously sat and conversed with me about babies and watches! I never felt pressured. I felt seen and valued. This is the kind of service I love to see! Thank you, gentlemen!

    Brera after repaired the cracked glass.

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    3 years ago

    Great customer service. Took in several watches for batteries and polishing. Sam was wonderful !!

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    4 years ago

    They are honest, kind, transparent and do great work, which they stand behind. Highly recommend.

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    Samuel K.

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    Page 1 of 2

    Ask the Community - Watch Zone

    You might also consider

    Wilsons Jewelers

    Wilsons Jewelers

    (120 reviews)

    $$$

    I have had exceptional experiences with Wilsons Jewelers, from start to finish. I am so impressed…read moreby the work Sam has done for me on several occasions, and I greatly appreciate his expertise. First and foremost, Sam took the time to listen to what I wanted done and offered thoughtful guidance. He is honest to the core, in that he will suggest what to spend your money on--wisely. He does not use the unethical sales tactic of up-selling as do some other jewelry retailers. On various occasions, I had shown him pieces of jewelry that I had inherited from my relatives. After careful observation, he communicated to me what pieces were worth redesigning or resetting, and then took the time to explain every facet of each project with which I had decided to proceed. Sam is a craftsman and has a keen eye for detail and precision, along with a vision and foresight of what the product will be upon completion. On one occasion, while coordinating a more complex project, he created an exact hard wax replica for me, along with a mathematical diagram for the stone setting, so that I would have complete comprehension of the finished work. I've dealt with many jewelers in the past, mostly on the East coast, and even the better ones rarely go to this extent. Sam takes great pride in his work and truly wants you to be happy. In that vein, Sam's work is unique because it is tailor-made for you, so you will not likely see any copycat pieces of his work in other jewelry stores where they often sell duplicate items. Since Sam does much custom work for many of his customers, he is selective, using only the finest grade of materials in the way of metals and stones. I am confident that the pieces Sam has designed for me will last for many decades to come, which is of utmost importance because they are timeless heirlooms that not only I hold close to my heart, but will ultimately leave to my children. Sam is a true professional and a man of integrity. The quality of his work is unsurpassed. He is wonderfully communicative and frank, and is highly knowledgeable from his many years of experience in the field. Sam keeps you posted and informed. He does the work in a very reasonable amount of time, considering the effort he puts forth with acquiring the materials needed and then constructing the particular piece. And, certainly worth mentioning, Sam remains reasonably priced in comparison to what other jewelers are charging, especially in today's market when the price of gold has significantly soared. Sam at is a good find, actually a great find, and I am delighted that a close relative had recommended him to me. I, in turn, and without hesitation, will recommend Wilsons Jewelers to others for their jewelry needs.

    Truly the best jewelers and people I have ever come across! They have always been there for me on…read moreall of the custom pieces I have had them make for me. My wife and I feel like we are part of their family they are so welcoming. Sami and Marcelle not only have the most quality selection of jewelry, the way they custom make whatever I have asked for is incredible. I love them both so much and will always go to them. Sami is always so responsive and fair, Marcelle is so kind and keeps everything running so streamlined. They are the dream team. 10/10 would recommend them to anyone and everyone I know.

    Watch Zone - watch_repair - Updated September 2026

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