I understand why Apex has such great reviews! Awesome service, terrific pricing, and cleans up…read morenicely after servicing. Something to note--hard to find someone who will service non-American washer/dryer! Thank goodness for Lance!

Lance and Lorene were very responsive and wonderful people to work with…read more After calling two other appliance repair companies closer to home and receiving disappointing replies (couldn't work on electric cooktop, no answer to message left), I contacted Apex Appliance Service. Communication was fast and they kept in touch via text and calls to keep me updated on arrival times, costs and even reminders the night before the repairs were being done. Lance initially came out and diagnosed the issues and provided a very reasonable quote for repairs. It took about a week for the parts to come in and he repaired the broken electric burner and the dryer within an hour. Highly recommend this friendly efficient company, thank you Lance and Lorene for the great service!

We ordered a new refrigerator / freezer for my mother in law, and dealt with a very knowledgeable…read moreyoung man named Auston. We kind of knew what we wanted and he processed everything so quickly. We got delivery for the following week with disposal. They delivered the appliance with no problems, the workers even laid cardboard on the floor so as not to damage anything, very courteous, setting up the water and ice maker was done with no problems. Along with being an energy efficient appliance which qualified for a rebate, they also participate in the buy local program with American Savings Bank so an additional savings. Very good deals.

We've been working with this appliance vendor for a while now, and they've consistently delivered…read moregreat products and even better service. What really sets them apart is the customer support especially Mike, who always goes above and beyond. Mike is incredibly responsive, knowledgeable, and genuinely cares about making sure everything runs smoothly. Whether it's helping us find the right appliance for our customers, answering questions, or handling any issues quickly, he makes the whole process easy and stress free. It's rare to find this level of reliability and personal attention these days. Highly recommend this team if you're looking for quality appliances backed by outstanding service!

I searched yelp for a repairman for our freezer. Our freezer was cold but not freezing the…read morecontents. Max answered fast and contact with him was fast and efficient. He came to our house today at 12:00 pm...he diagnosed and fixed our freezer right there and then. We are so pleased...we were afraid that we would need to purchase another freezer. His prices are excellent and he is very knowledgeable. He works only on freezers and refrigerators. I will definitely call in him if ever we need help.

Max fixed my RV fridge. He did a great job from start to finish. He is also friendly and a great…read morecommunicator. His pricing was very fair IMO. I am thankful for honest, smart, and hardworking business owners like Max.

Had a washing machine that sometimes ended its washing cycle with clothes dripping wet. Although…read morereplacing the 1st defective part failed to fix the problem and we had a miscommunication issue, they immediately came back free-of-charge and fixed it by replacing a 2nd worn out part. The way they handled the follow-up showed me that they care for their customers and are professional. Would recommend.

Our fridge had these intermittent rattling sounds that appeared to be more frequent as the week…read morewent on. I used the Yelp app to request a quote from the company since there were a lot of positive reviews. The company responded super quickly, despite it being on a Saturday morning and even offered to take a look at the fridge that day. We weren't able to have them come on that day and they offered to come on Sunday. Amazing. Sergey called before coming and came super promptly to our house. (At 8:10 a.m - was given the window between 8-11 am). He first diagnosed our random rattling sound as our ice maker (which has been frozen over for years). He proceeded to chip away at our ice and turned it off since we weren't using it anyway. I thought that was it and felt a little worried since I had doubts the cause of the rattling was solely due to the ice maker, but he then asked how long the rattling was happening (about a week) and then pulled the fridge out to check the back. He said it was our compressor and although the fridge would rattle, he said it would be about $1500 to change the part. Said it wouldn't affect the efficacy of the fridge so we opted to just live with the rattle. Charged only the $89 diagnostic price. I expected more since he had cleared away our frozen ice, but he didn't charge us for that. The entire visit took about 30 minutes and while he wasn't the warmest or friendliest person, he was professional and thorough. Would call this business again if we had problems with any of our appliances.

Sid is very knowledgeable and professional. Showed up promptly and assessed my appliance although I…read moreneeded to replace it unfortunately. I was bummed he still charged me $130 assessment fee.

I called Akamai Appliance because I found Sid so reliable. I had an old kitchen drop in stove. The…read morenew stove is bigger. Sid uninstalled the cabinet, first taking off the granite. He had to take the old cabinet to a cabinet maker and remake the cabinet 9" smaller. Sid made all of the arrangements. He cut the granite with a saw and regrouted and caulked the countertop. It's amazing and he save me lots of money by replacing the stove with a newer, better model. Call Sid. He is your guy.

SIFU systems provided excellent service as usual. David is responsive, efficient, and takes time to…read moreexplain the repair and our appliance. SIFU is our go-to appliance repair company. We appreciate that David communicates well, gives you updates about when he will arrive, completes the repair well, and is honest. Would give him 10 stars if we could!

Sifu systems came through again, couldn't figure out led refrigerator lights that went out. He…read morediagnosed within a few minutes, told me what part I needed to replace and charged a reasonable price for his time. I wasn't gonna figure it out, so I'm glad I called him for assistance! Got the part, installed it, working fine now!

Have replaced many major appliances from the Discount Store when they were located on Pensacola…read moreStreet and now located on Sumner Street. Service was always good with the owner and now Lito, who I feel is knowledgeable and very helpful and even after the sale you can call him and he'll help you any problem you have with an appliance you purchased from them. Their delivery, installation and haul away are great too! I would definitely recommend them. They are truly a local company and won't nickle and dime you. Looking at the reviews not sure why they receive so low stars?

You will pay full retail price for "free delivery" and you will get charged for "haul away". I…read moreneeded to get a replacement water filter for the Whirlpool refrigerator I purchased there. They did not have it in stock and they said initially to give them a week for it to come in. It has been 4 weeks and I've called them numerous times only to be told it has not come in. Finally, Lito said he would give me the one from the store display refrigerator. This tells me if you need something urgently, don't expect a quick and timely response.

This store is great! Friendly and eager to help! after being at another sewing machine store, I…read morestopped by on my way home. They fixed my machine while I waited and since it was an easy fix (stuck thread), they didn't even charge me! They were so kind! A delight to deal with! Thank you!! We need you! I will by my machines from you from now on!

Very helpful! No matter what! Sue knows the machines forward and backwards! Thank you for your…read morehelp!

What went well? Everything. Quick, efficient, kind and…read moreprofessional. I felt price was reasonable especially for a Sunday afternoon. We won't call anyone else for appliance repair. They called the next morning to insure our problem had been resolved. Who does that anymore? 5 star customer service.

STOP SCROLLING! Look no further!!!! Why aren't there any 100…read morestar options?!? It's Sunday, my awesome Maytag washer's electric board was going crazy then stopped working. Thankfully I had just put towels into washer with some detergent before the water started flowing. I called Ohana Appliance Repair and a sweet lady answered my call, on a Sunday! She informed me that I would be added to Dustin's schedule and he would get back to me. I was waiting for a call tomorrow (Monday) but a white van appeared in my driveway and it was Dustin. He was in the Mililani area and saw my name and address on the request list and decided to stop by. I was nearly in tears! My 14 year old dog just passed away, now the washer is down but this sweet gentleman made the time. Turns out that the electric board was shot, and doing a price search revealed the new electric board and labor would be pretty expensive. Dustin suggested looking into buying a new washer since fixing it would be over half of what a new washer would cost. I asked Dustin if he accepted Venmo so I could pay him for the consultation. Dustin politely refused payment. It's a Sunday, Dustin could've very well been at home with his lovely wife and their new puppy, (yes, we shared our love of dogs with each other). Words cannot express how grateful my husband and I are for this way beyond exceptional service by Dustin at Ohana Appliance Repair. Also of importance is I have a 12 year old Dachshund who always barks at strangers especially men. Nope, not today. Brownie simply went to Dustin and gave him a good sniffing and approved of him. So if you don't trust me, trust my Brownie's instincts. Thank you Dustin!

Robert is friendly, honest, professional, and thorough. Received same-day service on our dryer…read moretimer replacement. Appreciate his communication via email when the appointment is scheduled and keeping in touch during the process, texting when heʻs on his way, and cleaning up after the job. I appreciate the online invoice and payment process, itʻs very convenient. Trustworthy, he communicates the part pricing and availability of the part so that we are aware of his estimate for the work to be done. Quality and efficient work.

Excellent service and fast and accommodating very honest on what needed to be know 100% would…read morerecommend