Tech shows up an hour early then says everything on our water heater is connected wrong including…read morethe gas line and that he would have to bring it up to code. Then says he would need to talk to his boss and leaves. Never calls back or shows back up. Mind you all I called for was to add a water supply line to our new refrigerator! Pretty straight forward our water heater is located in the kitchen next to the fridge and is very easily accessible to work on. Wtf is wrong with people?!? SOOOO UNPROFESSIONAL! I would be fine with bringing up to code and actually anticipated that. The issue with your service was the lack of professionalism and no response after we were told he would get back to us. No one likes to be left hanging especially when you're told there is an issue with how the gas line on your water heater was connected.

Jeff, I appreciate…read morethe formal quote. However, I did not appreciate the blatant disrespect you displayed on the phone. Yes, I should have obtained a formal quote from Brittany when I spoke with her, that was my mistake. The only thing I was asking from your team was if you'd be willing to work with me on the price (because I worked my quote to the client based on Brittany's quote). If you are not able to lower your price, that is completely understandable - we all have to make money, and you're not running a charity. But there is a proper way to communicate with someone. It's unfortunate that you felt the need to expel your day's frustrations on a potential customer. I was nothing but kind and respectful when speaking with you and Natalia - I never demanded anything from you or your company - you assumed I did - I simply asked if it was possible to work with me. You mentioned you record all calls, please take the time to review today's conversation. I remember having a very pleasant and smooth transaction the last time I worked with your company, which is why I reached out last week. I really hope your day gets better. Please, for the sake of your business, do not speak or treat your customers the way you've done to me.

Our shower faucet broke on a Friday, requiring us to shut down our water. I called 4 plumbers and…read morethey were booked. A&J was able to fit us into their schedule. Justin showed within time stated, and was fast and knowledgeable on our faucet replacement. He even was able to salvage our tile to replace on the shower wall. Would definitely call them again

A & J plumbing for the win! Tony has been to the house on several occasions. Always quality work…read moreat a reasonable price. I would highly recommend.

Had a slow draining washer that was backing up in my kitchen sink. The line needed snaked out. Also…read morehad a surprise bathroom leak in an old cast iron sink drain. They took care of everything making sure I had working shutoff valves, replaced the sink and plumbing where needed. So professional and such great service! I can't recommend them enough.

I can't say enough about this family run business- gems! We had a gas leak in our range and called…read moreall of the "big name" plumbers, stating that we needed a check and that it was an emergency. None of them could see us for days (and their costs were much higher than what we did pay to Medina). Mr. Medina said that he always responded to gas leaks immediately and sent his two sons to our home. They were knowledgeable and efficient, resolved our problem quickly. Highly recommend!

**** Called…read moreFriday... They promised a Monday service for a malfunctioning dishwasher drain. They arrive Monday on time as promised, and professionally took care of the dishwasher problem. Invoiced as promised. Nice to do business with them... They are on our "call" list if we have future plumbing problems .

If you need a reliable and efficient plumber, ONE CALL PLUMBING is the company you need to call…read more Justin fixed our leaking toilet lickety split and it didn't cost an arm and a leg. In the past, I used a different plumbing company and was not satisfied with the work they did. In fact, what they did caused the problem that Justin from ONE CALL PLUMBING had to remedy. ONE CALL PLUMBING, and Justin, is the company and technician I shall use from this day forward. Their phone number is: 575-525-9453.