I like that the use of the vacuums are free, but I paid for the $18 wash and it wasn't really worth it. I used a different car wash last week and just thought I would really detail it today so the exterior wasn't too dirty but the wash didn't do anything to remove the dirt from the back of my car, it barely looks like it was washed. The automatic wash at H-E-B was 1/2 the price of the one and did a hell of a lot better than this one. Furthermore there are a lot of car wash options on the screen and yet it didn't seem like it was a different wash than any of the other options. The only reason I stopped here was to clean the inside of my car. The vacuum is about the only thing this place was good for. ‍ read more

This car wash is amazing! Their full service option is worth it! They took their time and even had me do a quality check to ensure they didnt miss anything. I will absolutely be coming back and referring all of my friends! read more

Speed of service varies from day to day, sometimes the guys doing the pre-scrub move quite slowly backing up the line quite conciderably. Other times, I have been through and there is just one guy but he is very thorough but fast, and keeps the line moving quite swiftly. Over the past 6 months I have arrived 4 or 5 times to the carwash being closed (I wash my car every Friday before working as a Lyft driver). This was a severe inconvenience, upon contacting them through the website they promptly appologized and offered me a free detailing (Which I have not taken). The wash itself is quite good, the vacuums usually strong, air nozzles for cleaning out crevasses, and even rags and window cleaner. Probably my favorite part is that even the self-vacuum area is covered, which is pretty atypical, and is a nice relief when cleaning out my car in the middle of summer. read more

I've read all the reviews on here and think it's a little bit unfair. I get that people have issues and I know that people are more inclined to come write a negative review so I'll just come on here and write a positive one. I'm not apart of the VIP club but go once or twice a month (maybe I should become one!) and haven't had anything but pleasant experiences. I pay $12 and get a great wash and love the fact that they have free vacuums for everyone. And where the vacuums are located are shaded so we can be shielded from this nasty Texas heat while getting our cars nice and polished. Not only that but the manager has been nothing but a complete gentleman and has always helped me out when needed even helping me do my tires and windows when I didn't pay for it. And for the person who mentioned the guys at the front not smiling or saying "hi". Really? We can't even hear them we're there about to go into a car wash, what do you want them to do, have you pull down your window to have a conversation? They're doing their job. read more

How convenient for you not to allow reviews on your Facebook page. We have been LOYAL customers since 2013 and since the ownership change, it has ONLY gone down hill from the quality of vacuum power, wash and customer service. I got my car wash today and at least a 3rd of the back window was covered in dirt. I went to the man who was obviously in charge of the detail service (perhaps the general manager / owner as well) to inquire what could be done to rectify the lack of wash I paid for and he just mumbled under his breath and pointed to he windex fees. The windex and use of the towels was for a very long time FREE. Now, I get told to eat sh!t on services paid but not rendered AND to pay more for something I shouldn't need to begin with. My husband and I who were regulars for years will take our business elsewhere. Good luck keeping your business open with this lack of quality service. read more

An absolute waste of time. I was there for literally 2 hours for a simple wash and wax. My truck sat there for almost an hour before it was even touched. I will never come back here and I hope that those of you that read this take my advice. Also, when I politely asked if they offered a military discount, I was very rudely told no. A wash like this should take no longer than 45 minutes, maybe an hour at absolutely tops. But two whole hours is a complete waste of time. Poor time management, poor efficiency and overall poor management here. Good luck getting my service here again. read more

Great deal for $15. Just know after you go thru wash, it's up to you to pull into vacuum area for comp vacuuming. There are no posted instructions on doing so. Someone will wave you into a vacuum station. read more

Impressed with the auto spa place but when got home, parts of the back of the car was still dirty. It felt like a waste of money. I'd like try it once more as it's conveniently located near my home. read more

They broke my back windshield wiper. I probably won't be going there again. Also, I still don't see all the employees wearing mask. I literally saw an employee walking into the lobby without a mask when there is a sign saying "masks are mandatory" on the door. read more

I take my car here every Friday. A little pricey, but it looks amazing in the end! read more

Water Works Auto Spa - She's lookin' good! - Car Wash Near Me - Kyle, Texas

We used to like this place. However, they recently raised their price for the ultimate wash from $12 to $18, and it doesn't wash as well as it used to. My car always has soap left on it and their spot free rinse is anything but. I hate window spots and the past 3 times I've gone through the wash, I always have to clean the windows when I get home. Not worth it anymore. read more

I hate to think this place is the only carwash business in town. I read mixed reviews and thought to give this local business a chance. Too bad that it let me down. The service is not good for the money you will spend. I purchased the full service wash ($25) to test their work and it was a disappointment. I waited nearly 15 minutes before one of the managers noticed that I needed my vehicle dried. My windows had spots, streaks and dirt still on the front bumper. You will be better off getting the exterior wash and doing the remaining the job yourself. I feel bad for those who are not able-bodied to do the work themselves. I am not planning on returning for another wash. Not worth the money. read more

I really wanted to like this place being local. I gave it a try a few times and I noticed right after buying my brand new car that it had scratched it. Never again will I return. No more car washes that touch my car. Lesson learned. The HEB plus car wash seems to do an okay wash. So if I can't take my car to the dealer I will at least take it there rather than this place. To make sure my brand new car isn't scratched up. No thanks! read more

Thursday at noon and sat in line for 20 min. Tried calling to find out what the problem was but no phone numbers listed. Never liked using this place but was my last resort. Never coming back read more

I have been using this car wash since it opened a few years back. It was a great car wash but about a year ago it started going downhill. They have doubled their prices on all washes, reduced staffing and now they have taken away the free towels and started charging $2. I did speak with the manager, Fabrizzio, before writing this review. His statement was that the price increase was over a year ago and that people keep stealing his towels. That is something that happens, towels get taken or wear out. The fact that he is nickel and diming the Kyle community is outrageous. I am looking forward to the new car wash .5 miles north on I-35 to open and do not plan on visiting this establishment again due to poor business practices. read more

I was hoping for a clean truck when I left. It was definitely not completely clean. The tires still had tons of brake dust and the lower part of the truck was still dirty. The best part of this place is the free vacuums. I tried it once, but I won't be back. read more

First let me say that you can't even review the services and prices until you are so far down a car corral that there is absolutely no turning around. There is no changing your mind on a car wash so you are at least spending $15. Second, the two guys at the beginning of the automatic washer don't even say hi. Just look at your ticket and walk away to clean. No initial customer service. Third, I come out if the car wash and drive to the vacuums and have no idea where I should go. Do I wait? Do I park anywhere? No guidance at all and I have never been here before. So I park and a guy comes over and just waits for me to get out. Again...no words. He just says I can go to the lobby. Which door is that? I just wait outside. I have to say though that my car looks decent (not $21 worth though). Not sure if I will return with their high prices and lack of customer service. read more

Paid for the 12 dollar wash but got the 7 dollar wash. The triple foam wash wasn't working apparently. I would say go else where but your options in Kyle are limited read more

I'm new to town and was looking for a full service wash. Saw this off the highway and thought I'd give it a try. I just did the lowest priced full service option. I think it was called Express for $15. Completely worth it. The staff was friendly, respectful and hard working. They spent about 30 min on my car and were very thorough. I will definitely be returning. I'm surprised they weren't rated higher. read more

Just got a wash. Included hand towel dry and interior vacuum plus tire care. Price was fair and quality of work was good.

Got all excited Kyle got a new car wash. Went for the first time and was disappointed. There was just a few cars there but still no one to direct me where to go after my wash. You would think for a brand new wash whoever is managing it would do a better job doing it. Id rather go to the HEB wash. Take some tips from Hydroclean Wash in Round Rock. read more

Twice recently I have paid for my wash and had to wait while the kids who work there come out to activate the wash. Once I sat for 5 minutes until I honked my horn, at which time the kid, who was obviously asleep (I saw him through the window), woke up and came out to start the wash. Today I paid, drove around the curve and found a cone blocking the wash. Had I not got out it is doubtful anyone would have come out. Wash quality is mediocre at best as well. I won't be returning until management gets its game together. read more

My car looks amazing, better than when I drove it off the lot. I purchased the interior and seat package. Drove through for a basic exterior wash which was included with the aforementioned services. My car was in huge need of a major cleaning. Alex did an excellent job of deeply detailing the inside and cleaning my seats....really, of every inch of the interior. He even cleaned off my toddler's car seat. My husband will be taking his vehicle when he gets off of work. I paid $70 and was there for probably 2 hours bc they were very busy. It was well worth it! They made a great 1st impression on me and I'll be back. read more

It's the best car wash in town the only one that really actually works for a good price.

The car wash itself was ok. I like that you have a week to come back for a touch up. But they lack professionalism. It took over 2 hours for my car to be done (and I was the only full service customer) but when I look around, I see the employees running around and playing in the car wash area, the detailers standing around talking to each other and playing with the tools, and Employees running around yelling curse words and spraying each other with bottles of cleaner. And the girl that was detailing my car did nothing but complain about my car right in front of me. Don't come here unless you have loads of time to waste. read more

I've only been once but I'm extremely detail oriented when it comes to the cleanliness of my vehicle. I utilized their full service (interior/exterior) wash and was extremely pleased with the results. They vacuumed all of the dog hair and didn't miss a square inch when wiping the dash. I'd rate the majority of the car washes in south Austin as three star organizations but Water Works really impressed me. I'll definitely be back. read more

I love the quick $7 car wash. Plus, if you want you can use their heavy duty vacuums for free. Much better than a $7 gas station wash.

At first I thought.. Why does kyle need another car wash?... But this one is way better...first of all there are real brushes that touch the car...not some dumb spray that is supposed to spray away dirt. Second the vacuums are free and they suck. Which is what a vacuum is supposed to do. Third the prices are reasonable. And finally even if there is a little line. It moves pretty swiftly. read more

This was the worst drive through car wash. Upon further investigation the hood, roof, Windows, front or back of my car were not cleaned. Both vacuums that I used had stuff clogged in them. There was soap dried to the side of my car. Needless to say do not come here!! I should have saved my $12 and done it at home. read more

Cancelled unlimited monthly. Car NEVER comes out clean. They rub the brush by your window shield real quick before entering the car wash. They should be scrubbing it down. No one on end side to dry it down, so leave with water spots read more

Took my truck to get a wash yesterday and the service is fantastic. It is a drive through wash but the attendant will pre treat and power wash the car before you go through. I was very satisified with the quality of the wash. read more

It's been a few months since I've been to this car wash.... all I can say is wow how bad the service has gotten. I was the only person in line to get a wash and the employee working the car wash was sitting down messing with his phone. He saw me drive up and had a look like "dang, now I have to work". He did a half ass job scrubbing my truck on one side and then sat down as fast as he could to get back on his phone again. Horrible service and if it was employee I'd fire him. read more

I've been waiting for a full service car wash to come to Kyle for several years now and was happy to see this place open. But I don't really consider this full service because it's a drive through, and it doesn't appear that they clean the inside of vehicles. They have plenty of do it yourself vacuum hoses though. The only website I could find (which is the one Yelp has listed) is for a car wash in Dallas. I picked a $21 option because it mentions cleaning the inside and a towel dry. But after you drive through the car wash you're at the exit. You can turn into the vacuuming area. But there isn't anybody there to towel dry you car or clean the inside. Maybe the interior and towel dry services are only at the Dallas location. Anyway, I feel like I didn't get enough for $21. read more

Very impressed. Great work. Great customer service. Clean waiting area. Great price! Will be back with the rest of our vehicles!

First time, and last time I will go there. One person doing the "full service" for six cars. After he was finished I had to go all over the car with him, because he hadn't done most of it. The manager ignored my complaints. Next time, I'll have my car done when I'm in Austin read more

I went at 12pm on a weekday it wasn't crowded at all, the automated system was super easy to use. After my car went through the wash, I drove around to get the inside cleaned. I handed over my receipt and the men immediately got to work. They worked super fast yet cleaned thoroughly. The whole process went completely smoothly, I will definitely come back. read more

So relieved to be here! I took my car to get washed elsewhere and they blew my tire! Yes, really blew my tire. Once it was fixed I was frustrated and still needed my car wash. Came here and paid $40 to have the outside and inside cleaned. Not only did they do a GREAT JOB but found "some spots" and ran it through the wash again... Without me noticing or asking. The staff here is wonderful! You can wash your car for much cheaper if you want and they offer free vacuums! read more

I refused to go to the shops in Austin because of the poor yelp reviews. I finally caved and decided to try this place. I paid 20 bucks and my car looks great! Only took about 20 minutes. The guys working had great customer service skills. Luis did a full walk around my car before he was done and despite being exhausted he still smiled when he shook my hand and gave me his name. Thanks for the great service! It was worth ever dollar and every mile. You just got a new loyal customer! read more

This has been my usual car wash for about 2 years. Up until now I never had any issues. Today I Was washing my brand new (two week old) car, and as I was going through the machine (no parking brake, neutral, and FOOT OFF THE BRAKE like I supposed to), for some reason the car behind me made contact with my vehicle and left two very small scratches. The Gentleman behind me was mortified. HE was a very nice older man in a nice Cadillac. When we went let the attendant, manager or whatever his position is, what had happened, the treatment we both received wa extremely unprofessional. Keep in mind that accidents do happen and it is not a big deal. What is upsetting is the way this man handled the situation. HE was extremely combative and rude, raised his voice in several occasion when talking to the older man (who is worthy of respect not only because of his age but because his demeanor and impeccable manners). Basically called me a liar and accused me of stepping on the brake as the only explanation because his machine is perfect and it never malfunctions. Raised his voice at me and took an even more combative posture. He said "so what do you want me to do? fix your car?". For crying out loud! the scratches are so tiny is not worth fixing anyway. I'm not asking for that, but his lack of acknowledgement and professionalism is inexcusable!!! this is not how a customer gets treated. I feel disrespected and belittled by this man, and honestly I feel worse for the gentleman behind me who actually suffered a,lot more abuse and humiliation, just because he was trying to help out. His car had absolutely no damage and he still satid on the scene to be a witness of what happened, when he could have just left. read more

Horrific! Went through the whole thing and it didn't wash my car. I had to go back around. When I drive back up to the automated system, there is a man waiting for me. He asks me what wash I want. I start to say I already paid but he cuts me off and says rudely "I know that's why I'm asking you what wash so I can let you in." No "I'm sorry for the inconvenience" or anything that resembled a small amount of professionalism or customer service. Terrible read more