Changed oil in my 2024 Camaro RS today - Juan and Allen were great, price reasonable, wonderful care of the car, so pleased. I had been using a different service on 1626 near the Spoon & Fork restaurant, but recently they seem to focusing on upselling items and twice I visited by then had to leave because I didn't want to wait while there were selling wipers, air filters, cabin filters, etc. I really liked the experience here at Valvoline Express Care on FM 2770 (near the Valero gas station on Jack C. Hayes and Veterans Drive intersection). read more

Did a great job. Fast and quality service. It pricey but that's because it's a high end oil change. Not sure it's a great value but it's where I'd go for a worry free service. read more

I've used these guys a few times and find that they give excellent and prompt service! I've done oil changes, tire rotation, and filter replacements here. They are always so polite and helpful! By the way, this is a Piston Lube location now. Look online for a coupon. read more

I've been going to this place for over three years for all my oil changes. It's the least expensive place around and I come from San Marcos to get it done. Service has always been excellent and I never had to wait very long. I understand it's under new management and the two young kids (ok, maybe they were in their 20's; I can't tell anymore) who worked on my car were very polite and did a thorough job. They checked all my filters and I got my cabin filter replaced. I would totally recommend this place and I have every intention of returning for future oil changes. read more

DO NOT USE! They left the bolts out of the splash shield and claim they didn't do it! The car is a 2024- bolts don't fall out on their own ( let alone with in a few miles). More reviews to follow every site they are on! read more

Customer service stinks they say there machines are always down and that is will take like 30 mins to reboot the system!

No BS oil change service. Price was really low for my Dodge Ram 2500 diesel truck, at $106. I don't remember anywhere else doing it for this low of a price. My truck takes 12 quarts of oil, plus the cost of the filter. I can't even buy the materials for less than $100 read more

Waited an hour for this place to get oil change, which is fine, I understand it's busy. They make up their own hours to begin with because the day before I got there at 5 with one car in line and they said they were closed. Get there today and 5 minutes after oil change my filter is leaking all over driveway. They won't answer the phone either so I'm headed to go get my own oil filter and oil to change on my own. Wasted over $100 for slow service and "mechanics" who can't even screw on an oil filter read more

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Great shop, the staff is very friendly and knowledgeable. Fastest and best service I have ever received, they were great read more

This place is awesome being a woman it's hard to find a reliable place with honest workers and here they are honest and hard working and always polite and professional this is the only place I take our vehicles to in Kyle great service hands down! read more

We are very cautious where we take our truck for an oil change. Driving from Austin to Houston and decided to stop in Kyle for an oil change. Excellent service the young man who helped us was very professional and courteous. If ever I'm the area we will definitely stop again! Thanks again! read more

Valvoline Express Care @ Kyle - Auto Repair Near Me - Kyle, Texas

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I have a friend who went here Friday. She received a text message from the mechanic asking if she was single and said she was hot! No answer from the business to notify them. She filed a report with Kyle Police. Later he tried to contact her through a web site with the number she blocked!! Apparently this is the third report! Beware! Poor business ethic! Please spread this info! read more

DO NOT GO HERE UNDER ANY CIRCUMSTANCES!!! As a female, I went there around 4pm on a Friday afternoon for a routine oil change. Everyone was super nice and I had a great experience. I filled out your typical form with my name, address, phone number, and car information to but put in their system. Around 7pm that night, I received a text message aaking me how I am and that it was the service man that did my oil change. He asked me if I was single and that I was hot. I immediately blocked his number and had to file a police report for harassment. This man got my number from the company to harass me via text messages. I am incredibly shaken up. read more

Ive been here 3 different occasions to try an get an inspection. Every time i get a bullshit excuse, were short staffed, the guys gone come back another day. Piss poor service, only reason i even waste my time its close by my house. If i was the manager id fire every one of those sorry ass kids who just wanna stand around and suck on their vape. Dont waste your time on this dump!!! read more

Twice in the last 5 months I've tried to get my cars inspected here. Both times I arrive early and wait till they open only to find out the inspection person is not working that day. If you offer a service, it should be reliable Or post the hours. read more

It was time for an oil change. Took it to Kyle Express Care and they were very careful bringing it in (this car is very low to the ground) They made sure there were no new scratches, super job guys! If you have a car you really care about take it to this place and they will take of you.. read more

Valvoline Express Care @ Kyle - Auto Repair Near Me - Kyle, Texas

just had a wonderful experience with this place. I have always felt like I am being taken care of here. Derrick was kind and courteous and Juan found a crack in my windshield and was able to fix it. I'm so impressed with this place. five stars for sure. read more

I always get my oil changes done here, as well as other things. Had a chip in my windshield filled here as well, before it spider-webbed. Their specialist made sure to keep me informed and help me out before it became a problem. I've never heard a sales pitch here. These guys always do me right. It's always efficient and effective. read more

Been customer for several years BUT NO MORR. Came in to leave my car, got quite fir $53. Left my car. Neighbor brought me back to get my car and leave her car. SAL-SO CALLED MANAGER, said my bill is $68. When I asked why the price difference- he literally said - "" would you like me to drain a quart of oil out to make it $53". I said - are you serious? He then told my neighbor to leave that he would not service her car because she was with me. My neighbor had not said one word. I paid. We left. I called regional manager but didn't really feel that he took it too seriously. It is privately owned and I'm sure the owner is not hearing all of this Susan 832-931-0900 read more

I've tried to give this place a chance but every time I go I get a different story on why they can't do what I need. Today was my last attempt when I went for an inspection. I fully expected to wait as I went after work and know they close at 5:30. When I got there and asked for an inspection, the guy said they stop doing them at 5. It was still before 5 so I was ready to hand him the keys when he said that they stopped at 4:10 today. There are plenty of other places that handle inspections so I'll absolutely take all of my business elsewhere. read more

They were friendly, funny, and fast with my oil change. They also changed my air filter and weren't pushy with lots of extras like other places I've visited. Manual did a great job fixing a few nicks in my windshield. And the young man receiving my payment gave me a complimentary $5 coupon. They were very professional and efficient, will definitely return.--Thank you read more

I went in for a quick oil change and the staff was user friendly and very quick with service. Would recommend 10/10.

Went in for an oil change. Staff was quick and efficient. Everyone I encountered was polite and friendly! Didn't try to sell me things I didn't want or need. Highly recommend! read more

I recently visited on jan 19th *INV8324* a customer of this establishment for many years since it opened i went to have the oil on one of our cars changed and a state inspection performed . after the service was performed and i was presented with a bill . i gave the clerk a token *issued by them and punched for each oil change ,, when 5 are punched a *free oil service * is performed, bonus for regular customers the store employee informed me the store no longer honored the token as it was *under new management *. i asked why was i not informed of this BEFORE THE SERVICE WAS PERFORMED and i didnt see any visable signs ..name change exc as to new owner , the staff was mostly the same as ive always seen there . i asked dont you think you should honor previous discounts as they were earned by regular customers like me and i had no knowledge as to the chance in terms if here is a NEW OWNER he bought the goodwill with the store with includes regular customers this is a way to lose them the token has no experation date no was the reply what a way to treat loyal customers not only has the token been discontinued but the price has been increased and the windsheid sticker $ of next time has been reduced from $3 to $2 . BUYER BEWARE if you have some of these tokens in your possesion and you are due a oil change GO SOMEWHERE ELSE many places in town do oil changes at a lower price and dont cheat you out of a earned discount . read more

NO WONDER THERE IS NEVER A WAIT; I have been a customer for years until today; I simply asked that whoever pulls my vehicle through the bay, has clean hands and does not have Oil all over them; The technician shunned at me while looking at his black hands; The manager laughed at me while informing me of how few oil changes the kid had performed that morning; as if that made his hands clean. He then came outside waving at me, telling me to have a nice life.. Totally shocked! read more

I get all of my oil changes and inspections done here with no complaints. All of the employees I've talked to have all been really nice. They don't throw random charges at you and if they suggest any extras or upgrades, they're not pushy about it. As to their professionalism and friendliness, I once had one of the employees offer to air up my tires after seeing my frustration that someone had parked in front of the air pump at the gas station. Good place. read more

Oil change and state inspection in record time. Guys are always polite. Suggested services are always offered but never pushy. This is a huge plus for me. read more

Valvoline Express Care @ Kyle - Auto Repair Near Me - Kyle, Texas

Horrible customer service. A number of the guys at this location have been rude. Never going back to them. Also, they do not allow you to leave your vehicle on Saturdays. They expect you to wait there the entire time, not sure the rationale here, but I guess they don't like business. read more

I have been a customer of this Kyle Express Care for over 6 years, but I am afraid that just ended today. My wife went in to get a simple inspection. When she pulled up, she informed the gentleman that she would like to get an inspection. He replied "You need to come back in an hour" to which she replied "Can I wait or can you tell me what the wait would be?" The guy replied "You have to come back in an hour, I am the only one here doing these and I need a break" in a rude manner. Unacceptable way to address a customer whether it is your first visit or your 500th visit. I called the store to address the issue with a manager so that they might be able to address the employee so it doesn't happen again to anyone else. After being asked why I wanted to speak with the manager by another rude employee, the "manager" finally got on the phone. When I shared with him wife's experience, he replied "Well I am sure you can understand everyone needs breaks." Are you kidding me? Yes, of course I understand that people need breaks...that's not the issue. The issue is your poor customer service. If you don't get that then A) you should be "managing" anything B) you won't have a place to be a "manager" at because it will go out of business. Needless to say that I will be sending my three vehicles here anymore...plenty of really good choices in the area. It's really a shame because this place was great. Not sure if it is new management or what. read more

I have taken my vehicles to Kyle Express Care for years, and they always do a great job. Regular customers get coupons in the mail and they have frequent rebate specials throughout the year. I go there for regular oil changes and yearly inspections and the guys are always friendly and quick, only recommend truly needed extras, and never make me feel uncomfortable as a female. I have encountered a few jerky customers in there at times (that's what happens in service and retail!), and I have never seen one of there guys raise their voices or be anything but polite in response, even to a truly difficult customer. My money is hard earned and I value customer service. That's why this shop is the only place for my vehicles' oil changes. Nice plus is their waiting room is clean and they have coffee. read more

I agree with the comment left by James K. Same thing happened to me with my wife's SUV. It's as if they had me by the balls, buy these wipers, or you will not pass inspection. Wipers were no longer then six months old. Bunch of bull crap from those people. Been there many times before for all my cars oil changes. Hope they enjoy the extra $20 they got out of me, it's gonna have to last them a while since they will not be making any more money from my 3 cars. read more

Husband and I went in with both of our cars to be inspected. They were friendly and quick. Not pushy. Manny pointed out that my windshield had 3 chips and was quick and detail oriented in getting it fixed quickly. I will start getting our oil changed here as well. Husband already does. Be assured your getting great service here. read more

Just lost a long time customer thanks to Robert, the gentleman who didn't help me. Wanted to drop my car to have it inspected. Robert told me he didn't want me to leave, that I needed to wait for the car. The wait was 15 to a half hour before my car was up. I needed to go back home (a few blocks away) and continue working. Asked if they could call me when it was done and I could be there in less than 5 mins. I was told no. They were too busy to call me that I just had to wait. So I left and I'll never return. That's 3 cars that i get inspected and oil changes on. Good customer you just lost. Thanks for being a dork, Robert. read more

This place was packed when I came to get my annual state inspection, but that didn't stop them from having me in and out in about ten minutes. The man who checked my car was very friendly. Given the number of people packed into their waiting area, it might be better to have some more seating. But overall, the experience was a good one. read more

I always come here for state inspections as they are super convenient and don't take long at all! I would recommend this place to anyone who doesn't want to wait in super long lines read more

They do a great job. Are always polite and friendly even when they are swamped. Worth the wait and hey, you could get lucky and pull right up into a bay!!! read more

Great courteous service! I was in and out in 10 minutes for a car inspection! Thank you guys

First time there today for an oil change. Was in and out in 10 minutes. They we're fast,friendly and guy gave me a discount. Will be going here from now on for my oil changes instead of driving to Austin read more

Living in Kyle has it's advantages and the Valvoline Express Care Center is great for a couple of reasons. First is state inspection, ya, my 93 Jeep finally failed after 16 years. It was the high pressure power steering hose. I bought the part and let Christian Brothers replace the leaky hose. (Could have done it myself but did not have the time or line wrench needed.) I went back to them finish the inspection and it passed. These people are good, I noticed several of the same people every year at inspection. If you need your oil change they do carry several types of oil for your needs. I just change my own, it cheap and fast from me. What they do not do is change hoses, like the power steering. But within their scope of work I would take my vehicles back for the fuel injection cleaning. And be ready, their waiting room is not like Christian Brothers, it feels and looks much like an automotive repair shop. read more

I am very disappointed in the lack of customer service at this location. As a former chair of Kyle's Economic Development Committee and current member of the Kyle Area Chamber of Commerce, I have always promoted local business whenever possible. We have been long-term customers of this establishment for oil changes and inspections since they opened in Kyle. Today, the manager, Sal, had the opportunity to maintain a long-standing customer but his response was "oh well!" After more than two hours of waiting for a vehicle inspection, and being told our name was on the list, it was not. This could have been very easily remedied, but Sal chose not to do so. Unfortunately, I will be now taking my business elsewhere, sorry to say. read more