Horrible experience. Aside from price, impossible to get any issues corrected as owner never…read morevisits site beyond the original sales pitch.. Expect surprise charges, not a customer centric experience. If you talk to the staff, the only answer is 'tell Mike'- and then nothing gets corrected, no matter what he says over email. There are many better options, as we have found out.

If you complain, they simply stop coming…read more I have been a customer of StoneCreek for nearly 3 years. The problem at this company is how you are treated by the owner/manager if you have any question or issue whatsoever. I have reached out to him maybe three times over the years for very simple questions or issues. Every single time I have been met with utter disdain, condescension, and astoundingly nasty treatment. For the cost of this lawn service, there should someone willing to address your issues when something is not right. Not here. Be prepared to be belittled and talked down to, because that is how this business operates. Here is my advice: if you do decide to overpay for this lawn service, please be warned that homes scheduled early in the week take priority over those with service later in the week. For example, I was a Thursday lawn on their schedule which means that I get bumped on Thanksgiving week each year. Totally understandable. But, if the Monday through Wednesday lawns get service Thanksgiving week, wouldn't it make sense to start with the Thursday lawns the next week? Not when management is too lazy to adjust the schedule to accommodate all paying customers. Instead, Monday-Wednesday lawns get another service at the start of the next week because 'people like to get service on the same day' (his exact words when explaining his reasoning). Therefore, Thursday and Friday lawns get the shaft during the peak of leaf season. New fescue grass sprouting all around from seeding in October, then you add piles of wet rotting leaves on top, and get no service for 2 full weeks (or more)? It simply suffocates the new growth every year. Why couldn't he just communicate with M-W clients that they won't receive service on their regular day the week after thanksgiving? Too much to ask, or likely just managerial laziness. And what do I get for asking for the 2nd time in 3 years about this very issue? 'This week will be your last visit.' I pay the same as M-W people, so why should they get service twice before I get one? Instead of addressing my concern, he takes his mower and walks away. No warning, nothing. Simply made the decision to break our agreement and not show up again. I even gave him 2 additional weeks to make it right and to complete the service that I didn't receive in November, or reimburse me for said service. He tells me to stop emailing him and to let it go. In other words, I already have your money and now refuse to provide the service that was paid for. I'm ecstatic about not dealing with this jerk any longer. See for yourself the piles of leaves after 2 weeks and the dead growth from underneath after they finally showed up for their 'last visit'. I paid north of $400/month, nearly $5k/year, always on time, for weekly lawn service. And instead of taking care of a customer with understanding and compassion, he simply refuses to come back. Sad. Too many options out there to deal with this nonsense. Lastly, I'm sure he will come on here and talk about me being mean to him as the reason for not coming back. Mike, if you took care of my issue and stop letting it happen year after year, I will be nice as can be. If you value customer service, stay FAR away from StoneCreek. You have been warned.

As good as it gets! I hired Brad and his crew to completely renovate the frontage landscaping at my…read morebusiness. I received a quick response and within a couple days they had totally given my business a facelift. Brad is awesome at recommending plants, trees, shrubs and other ways to enhance your landscape an his guys are quick, efficient and very nice people! Turns out I had a drainage issue which would have cost me a lot of mulch and possibly some of my vegetation, and Brad and his crew went right ahead and took care of the issue by installing a drainage solution which unlike many others, you can't even tell it's there!! Honestly, I couldn't be happier with how it turned out and I highly recommend Carolina Outdoor to anyone looking for the very best landscapers!

I've been with Carolina Outdoor Care for years for irrigation services. They were always adequate…read moreand their prices were in line with other companies in the area. But, their services have steadily worsened. Here's my general experience, though yours may differ. 1. When I called, it almost always went to voicemail. 2. I would rarely get a call back, even over multiple days. 3. I would have to call multiple times, leave multiple messages, and eventually would hear back. 4. Work was not completed in a timely manner. We're really busy was the standard excuse. Unsurprisingly, invoices were sent out quickly. Most recently, I had an especially bad experience. My irrigation system had a leak. It took over 2 weeks before someone came out. It was not fixed. How do I know? It was still leaking. Rather than leaving voicemails and waiting another 2+ weeks, I called someone else and they fixed it the very next day. As you might expect, Carolina Outdoor Care still expects me to pay.

5 Stars Our project scope included adding sod, dry creek,…read moretrees, plants, mulch, irrigation drainage, drip system, under porch improvement. We couldn't be happier with the work done by Tony and his team at Natural Scapes! From start to finish, they went above and beyond our expectations. They show up when they said they would (on time) and stuck to the agreed budget; they also brought creative ideas to the table that truly elevated the final result. What stood out most was their attention to detail and commitment to doing the job right--not cutting corners, but making sure everything was done with care and quality. It's rare to find a team that's both professional and genuinely passionate about their work, but that's exactly what we got. We would absolutely work with Tony and Natural Scapes again and highly recommend them to anyone looking for landscaping done with heart, skill, and integrity.

This team did a great job re-landscaping around our home. When they were removing the existing…read morelandscaping, they discovered a broken drainage pipe, and they immediately let me know and replaced it. They also suggested and installed an irrigation system with timers, so we don't have to worry about having the right amount of water on the plants at the right time of day.

Normally, I do not give away 5 stars with my reviews but Mike and his team totally earned it. Back…read morewhen I was at my son's house in Kent, NC we were looking for a one stop shop service provider do my son's backyard. It was a dead space we had at the back of his house and were long planning to put it into use. Mike did the initial inspection and agreed for the job boy did he serve us. You might want to say that he and his team turned an unusable and eroding space into what you see in the picture below. More than happy with the outcome. There's more stuff done here than I can name.

We are very pleased with Mike and his team - they keep the yard looking great and well-maintained…read more Never have to blow/rake a leaf either, as they handle it all. Highly recommend Turf & Scapes for your lawn maintenance needs!

I had such high hopes with this company until I started receiving after-hours emails and calls of…read moreoutstanding balances that I had already paid. I hadn't the end of the month invoices promised. I did not want to accumulate at high balance, so I gave $150 check to the guy cutting the grass. I even called the owner to make sure that he'd gotten the check. He confirmed that he did and thanked me. He said other clients were upset because they weren't getting the invoices on time. I'd asked him to clean the flower bed, remove the old mulch, and plant the flowers that I'd purchased. I purchased 8, to which he charged $10 a piece and $50 for cutting the lawn. At 9 p.m., I got emails asking me if it was alright to call. I agreed. I got a call from Craig's employee named Julie. She did the billing. She that I owed both $150 and $130. The $130 was marked delinquent one day after the service. I paid it the very next morning. I told Julie that I had paid with a check the $150 and $130 on my credit. She disputed that I'd paid at all. After much back and forth, she finally saw that I had paid and then conceded that she was wrong. Her constant accusations and badgering turned into a disingenuous apology when I said that I would report the harassment on Yelp. She said that wasn't accusing me, but it was me who misunderstood her intentions. I emailed Craig about his Juliesl's terrible customer service and behavior. He said that it was the software but added that I contributed to the issue by giving checks to the landscaper named Netflix. He said that Netflix could have lost the checks between servicing lawns. He told me to pay from now on on the Jobber site with a credit card. I was going to share the emails on Yelp then but didn't want to hurt him or his business. She even said that she'd resign to keep him from getting a "bad review," but once again, I get an invoice that I owed $100. I'd gone online after April 25 to pay $50 on my card. I was charged for April 5, even though no one showed. I have the emails questioning if I were on schedule for April 4, and why no one came? I received a response that they moved it to April 5. No one came on April 5 as promised, and once again, I emailed asking why? Craig responded tonight that I did nothing wrong, and he apologized. He gave reasons as to why he hadn't kept his word. I accepted the reasons but responded that if he'd just told me, there'd be no problems. I tried my best to continue with the company because good, reliable lawn care is hard to find, but my having to jump to hoops to not only pay but to prove that I've paid is unnecessary stress. As a good faith gesture and to give him the benefit of the doubt. I paid the last invoice in full just to be done. I knew that I only owed $50 but I was tired of the back and forth. I looked on my bank statements and saw that I had paid $50. I only owed $50 instead of the $100 that I was wrongfully charged. I contacted Craig and shared proof of payment. He admitted that he'd found the error and was putting my check in the mail. If he can't keep up with his books or schedule better, he will continue to lose business. Anyone who knows me, knows that I pay my bills on time and I don't run outstanding balances. I wouldn't have A+ credit if I did. I have found someone else and pray that I won't have to go through this again.

Kevin and the crew at Deep Green Services have taken care of our property for years. We rely upon…read morethem to keep us current on seeding, much, trimming and watering. If you're looking for turnkey, hassle-free service, Deep Green delivers. Doug F., Sawtooth Properties

We worked with Daniel John's and his team…read more Can't say enough about them. Professional, timely, reliable, solutionaries! They did our back yard landscaping and pool deck, fire pit + trellis and another structure. So well done. Very please with their work and will definitely use them again!

An Amazing company that gives outstanding service and performance! We have used Landvision Designs…read morerepeatedly over a 30 plus year span and have never been disappointed. They truly "go the extra mile!"

Soto's Landscaping, I would recommend to anyone that needs any Landscaping. The did a great job…read morefor us. The job they did, I believe will last for years and brings added value to our home. Thanks guys.​

Great Neighborhood Tree Service. Super-fast got a quote one day, the limbs were gone the next day…read more Very professional and affordable. I noticed the company because I live down the street, and I am so happy I found them. Owned locally by Alberto he was very easy to work with and seems to care a lot about the job, his workers and the local community. I highly recommend their work with removing the limbs from the side of your house. Alberto (919)308-8495

Never showed up for the job. No call no show. I gave them two chance and was told they would come…read morebut all I got was excuses. Very unprofessional. If they are like this before the work I am sure the work would have been just a poor.