I had an 11:00 appointment didn't get in the chair until 11:45. At 12:15 only part way through and…read moreshe tells me she has to leave to get her Daughter from school. I said What you are leaving and 12 min later came back. A Gel fill and it took 2 hours and 45 min. Very Thick and Uneven. Doesn't know what round square is either. Horrible Job will never go back..

I have been to VIP several times for manicures and pedicures. They always do a good job and are…read morefriendly and accommodating.

Rosy and Yalexi took such incredible care of my business partner and me. After long days of being…read moreon our feet (heels for 8+ hours!), we really needed this, and they delivered. The pedicure was so thorough, and the paraffin treatment was amazing. What stood out the most was that they never rushed. Everything was done with intention and care and it made such a difference. I truly appreciate the experience and will absolutely be requesting them again!

I come here all the time. I recently came with my toddler and I just wanted to express how grateful…read morethey were with accommodating my son and I. They did my pedicure and manicure at the same time, and were so kind to myself and my son. As a parent who rarely gets self care time, it really made a difference in my day. I appreciate how friendly this location is.

First visit here on a friends suggestion . Very pleased…read more Sam did a great job! Very thorough. Very polite. Easy to communicate with. Salon is beautiful and appeared very clean. Hygiene protocols appeared to be followed very well. New metal sanitized tool kit opened for each client and new disposable tool kit used each time as well. I will definitely be a repeat customer.

I don't doubt that they have some good nail technicians here. Unfortunately I got paired with a bad…read moreone. She's plenty nice but her skills as a nail technicians are very poor. First time I went she got the color all wrong. She even admitted it but didn't offer to change it. I ended up coming back within their 3 day color changing policy to get to color changed. However I didn't stop there. 3 days later a nail broke. Had to return to get that fixed. I decided to give this place one more shot. What a mistake that was. Within 3 hours after getting my fill I had a nail break. Next morning I was washing dishes and another nail broke. Now I'm on day 3 of a fresh set of nails and I have a 3rd nail broken..... mind you this is builder gel. I paid $60 for the fill. Tipped $20. $80 total for me to have 3 broken nails within 3 days of getting them. I'm absolutely in shock. What a horrible experience.

Being new to the area, I have relied on reviews to find new locations and Sweet Nail Spa is one…read moreI've landed on. There are a couple of recent negative reviews, but I can honestly say I have not experienced any of it. Their online scheduling with confirmation is soo convenient. Pricing for a full set and pedicure with gel cost me 128, this includes 20% tip. This is fair pricing! The entire staff is friendly and willing to take care of any concerns or wants you have. Steven is who I've personally been to and he is consistent and detail orientated.

I was looking for a place to get my nails done in Tampa instead of always driving to Lakeland. And…read moreI came across this place randomly. I love that it is spacious inside, friendly, and very personable. They know exactly the style lm looking for when it comes to French tips. Even though something as simple as French tip, a lot of places have messed them up. Ricky, Erica and Annie are my top nail artist and i highly recommend.

I've been going here for years.Yvonne has been doing my nails and sonny, but they all do a great jobread more

Just to start off this horrible experience, they were cursing in a different language at me and…read morejust honestly just being rude! So don't come, if you want to be insulted, by all means but if not don't come!

Great new Nail Spa in Lutz! They've only been here for 3 months. It's a large spa, with 18…read morepedicure chairs and 15 manicure stations. The interior is beautifully decorated in shades of white and gray. The selection of polishes is abundant and they have several brands to choose from. They have nice music playing in the background and two large screen TVs on the far walls. They have two rooms in the back for waxing services. The women's bathroom is spacious and clean. The pricing is about in line with other nail spas in the area. Maybe a couple of dollars more for some services but less for others. I included a photo of the menu. I brought my mom in for a gel manicure. She was very pleased with the service she received from Moon. I got a polish removal. The staff was very friendly. One of the owners chatted with us for a bit. We were very pleased with the service. I plan on coming back for my services and would definitely recommend them.

I've been coming to this nail salon for about 6 months to a year and have generally had good…read moreexperiences, which is why this was so disappointing. I came in as a walk-in on Saturday after work and was seen quickly. A male technician did my pedicure, and everything seemed fine. However, by Sunday night, the polish had completely come off one of my toes. I called the salon Monday morning to let them know, and instead of simply helping, the person who answered questioned whether I had even been there. He insisted I must have had the wrong salon until he looked up my phone number and confirmed my visit. He then asked who did my pedicure, and when I said I didn't know the technician's name but that it was a man, he argued that there wasn't an older man working that day. Eventually, he agreed to let me come in for a free repair. When I arrived, one employee told me to find the matching polish myself. After I selected what I believed was the correct shade and explained that my original color was sage, she insisted I was wrong, claimed it was gel, and handed me a completely different color that didn't match at all. Thankfully, another employee stepped in, immediately recognized the color I had originally chosen, and fixed my toe correctly. Even then, the first employee refused to acknowledge her mistake and acted as though it was somehow my fault. Mistakes happen, and I understand that polish can chip or peel unexpectedly. What I can't overlook is the way I was treated when I came back for a simple fix. Being questioned, dismissed, and blamed as a returning customer was frustrating and unprofessional. Unfortunately, the poor customer service overshadowed what had previously been positive experiences. Please see their response to my first review. This proves my initial point. I was seen on Saturday at Ann's Spa & Nails Wesley Chapel between Chicken Salad Chick and Food + Beer Brewery. Exact location of 25032 Wesley Chapel Blvd, Lutz, FL 33559, United States. Which I then went again to get my toe nail fixed again at Ann's Spa & Nails Wesley Chapel located 25032 Wesley Chapel Blvd, Lutz, FL 33559. I made a complaint while in the salon and now they are claiming that I was at the wrong location. Be mindful where you spend your money!

The salon was very clean. Anthony and the woman were incredibly kind and attentive. Anthony also…read moretook his time to really give a great experience. Everything was disinfected and I felt safe there. It is easy to get in and out of the location and park which is also great.

My nails are really cute, but when she put the uv cure over my toes and it broke my big toe, and…read morethen she got up and got a piece of tissue and she just put it over my toe, No extra acrylic, nothing, cured it and painted it over, the nail started to bend and I barely stub my toe , the acrylic broke. I've had to glue it back on three times in one day and I paid $130 and I feel like she shouldn't left it broken I got my service done on Tuesday I would like them to take the nail off asap and redo it for no charge.

I've been coming here for years and they never disappoint. This time was to get something special…read morefor country's 250th birthday. Holly did a fabulous job!

They used to be a good salon to get your nails and pedicures done. They would take their time and…read moredo it right. They have lost that. They rush you through just to get the next customer. Also, I think it's unprofessional to have a 2 to 3 year old child running around the salon the whole time. It's not relaxing at all. It's a shame because it used to be really nice. I don't recommend them now.