Waters is by far the best. Jim has always had his eye on best interest for the customer. Can't say enough good stuff. His workmanship and quality are above and beyond what you would expect. read more

Jim analyzed my car, gave me a print-out of the estimate, worked smoothly with the insurance company, updated me on progress, was very easy to to deal with, and made sure the work got done quickly! And Waters did a fantastic job. Couldn't ask for anything more. Waters was recommended to me, and I'm paying it forward. read more

Waters Auto Body came highly recommended from a friend who is a long-time customer. Jim the owner was helpful and personable. Did an amazing job and was able to fix my existing bumper so I didn't have to purchase a new one. I would 100% use them again when needed and highly recommend! read more

I got sideswiped and needed to research a reliable place to bring my car for repair. I only bring my car to Acura for service, so this was the first time in 10+ years bringing it to a shop. I met with Jim and immediately liked him. The reviews helped, but you never know until you deal with the shop yourself. He was reasonable, communicative and just downright a good guy. Never felt for one second I had to keep my guard up. I was very pleased with both the work completed and the time it took. What I didn't realize until a few days after bringing my car home was that the back passenger door didn't lock with the rest of the doors when I clicked to lock all. This happened when they took off the door to replace it. When I called Jim, he told me to bring it in immediately. Unfortunately, I couldn't bring it in for a few days and, during that time, someone punched and shattered my driver's side mirror. When I finally got my car to the shop, I showed him the mirror. Not only did he fix the door (did it overnight) but he also ordered me a new mirror, replaced it AND refused to charge me because of the inconvenience with my passenger door. Stand up guy and I would tell everyone to go here without hesitation. Thanks! read more

This is the best auto body place I've ever dealt with. Jim is very polite and very helpful.

I just picked up my car from Waters auto body and wow! Jim was very honest and friendly. His communication was clear and all went smooth since the moment I pulled in. His price estimate was unbeatable. The parts came in the very next day and the estimated 2hour labor turned into less than an hour. Wow, just wow! I'm very happy with the body repair, smooth process and the price I paid. Thank you! read more

I had a really exceptional experience with Jim and his team at Waters. Our car was vandalized and the driver's side window was smashed. Jim gave me the best price of all the places I called, including hunting down a used part for me. After I dropped the car off, he kindly drove me home so that I didn't have to Uber! The car was done the next day and when I came to pick it up -- it was SPARKLING CLEAN! They had given her a much needed bath. The work on the window was impeccable. It looked brand new and I was so grateful for the fair price since this was already a stressful ordeal. At every step Jim and his team went above and beyond. I was really impressed. We will definitely be returning customers. read more

Do you self a big favor don't even bother going anywhere else. This is a long-term, know what the heck they're doing, deliver on time and clearly explains what's going on with your car, kind of place. I know that's a lot of descriptives but they deserve them. We've been going to them for years. Through the teenage driver years into the adult and the senior driver years you could not pick a better place to trust your business and your car. read more

First class and top notch work. Jim exemplifies true professionalism and courtesy. I have had body work done on two of my vehicles and Jim came through with flying colors on both. Thanks Jim! read more

I absolutely love Waters Auto Body and recommend it highly! They did an amazing job fixing my car and Jim is just awesome. He made getting my car fixed an easy process, and was so extremely helpful. read more

Worked with Jim at Waters Auto Body and it was amazing. We compared with a few auto body shops, and Jim / Waters Auto Body was able to provide the best quality and service, for a reasonable price. We went to them hands-down. They fixed the dents to perfection, on-time in a few days, and furthermore did a thorough car clean. My family and I would go back to them in the future if we need any body work on the cars. This place is a gem. Highly recommended! read more

Kind, helpful, and reasonable shop! Would recommend to anyone anytime. I'll always appreciate how they treated me in a tough time.

Great service. Thank you for your help! Brought my Honda Accord in for body work and I'm very happy. Jim could not be any kinder and more generous. On time, inexpensive. I have no hesitation to recommend to anyone needing body work. read more

After 10 years of driving I got into my first fender bender (it wasn't my fault). I was stressed out and not exactly familiar with navigating the insurance situation. Anyway, per my insurance rep, Waters Auto Body is one of their preferred shop so I setup an appointment. I made my way there during the 4th of July week to get my car fixed and met Jim. He was super helpful, nice and informative! I highly recommend this place for anyone who needs to get their car fixed for a reasonable price. I definitely felt like I could trust these guys with my car and to provide a fair quote. If you ever find yourself in a situation, you should come here. Stop looking for other shops. read more

Tim is fantastic- pricing is fair and They are honest and forthcoming which is really all you can Asfoor when it comes to people in your cars read more

Brought my car in about a year and a half ago after getting tapped in the rear bumper on the way back to West LA. Since I was going through insurance (other party was at fault), I picked the shop that was 1. on their list of approved body shops, and 2. close to where I live and work on the west side. Brought in my car on a lunch break, and Jim checked in my car and arranged for Enterprise Rent-A-Car to pick me up. He was helpful in working with me and my insurance company to make sure the repairs were done correctly, and kept me informed while my car was in his care. Repairs were properly completed within the estimated time, and he even kept his shop open a few extra minutes so I could make it there in time to pick my car up after work. Fast forward to recently, my rear bumper needed work again (it was almost torn off by a freak occurrence, not from hooning), and back I went to Waters Auto Body. Jim remembered me from over a year and a half ago, and he checked in my car and arranged for a ride to the nearest Enterprise. Being that this would be an out-of-pocket repair, he tried to make sure that the repairs wouldn't cost more than they have to unless absolutely necessary. Quoted a week to complete, and got the car ready and cleaned up. He even removed some tire rubber scuff marks I had on my front bumper, which he didn't have to but did (and much appreciated too). Again, he kept his shop open a few extra minutes so I could make it there in time to pick up my car after work. Only downside is that they don't take credit cards, and Jim's selective about taking personal checks. That's really not much to knock them down a star, but it's still something to keep in mind. In short, I'd say Waters Auto Body is closer to 4.5 stars. I hope my car would never need auto body work again, but if I did, I'd trust Jim and Waters Auto Body. read more

I returned in 2022 after I scratched up my door in a parking garage. Once again, service was exemplary. Jim found a used replacement door and got the job done for way less than what other body shops quoted me to repair the door. Nobody else even suggested getting a used door from a scrapyard! Jim thinks out of the box and helped me save over a grand. Highly recommend!! read more

Once again Jim and his team at Waters were great to work with. I have been coming to Waters for over 10 years. From major auto work because of accidents, down to small scratches or paint-Jim's team does it all. Jim keeps you updated, no stress and always makes sure the job is done right. If you are looking for an HONEST auto shop-Waters is the place to go. You will never feel disrespected or paid too much. read more

This is a really great body shop. We brought our car here after an accident, and they did a really great job fixing the car. In other cases, we brought our vehicle in for minor issues, and they'd often fix it free of charge if it was a small thing. We highly recommend Waters for any body work. read more

Jim and team are phenomenal! I had some minor work needed to be done after a fender bender. Jim was always on top of ordering the items needed and always gave me a call in the morning for a status update. They were actually able to finish my work in three days; much sooner than expected! When I got my car back, everything was in place and perfect. Thank you Jim + team for your fast and easy work! read more

This place is AMAZING. I've taken 3 cars there and they've done excellent work. The most recent visit was when the gate of my apt building closed unexpectedly on the hood of my black VW, leaving a horrific wide scratch. Jim at Waters buffed it out FREE OF CHARGE *and* washed the car. How many businesses would do that? I can only think of one -- Waters Auto Body. My wife and I were both blown away by their professionalism and generosity. I rate their business AAA+++. read more

Waters Auto Body - Before - Auto Repair Near Me - Los Angeles, California

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Amazing service, great communication and spectacular work!!! I was referred by my insurance company to get a bump fixed and I couldn't be happier. Jim was so friendly, honest and prompt. I definitely recommend this place! read more

I live in the Rancho Park neighborhood, and am a member of the St. Paul the Apostle Church and School community. Waters Autobody advertises in our church weekly bulletin and I was advised to check them out. I have stopped by with a number of small issues with the Ford Focus and Honda CRV. Both times he quickly found the part, discussed which ones were good to buy new vs. used with some consideration for my budget, and in both cases, Jim Waters knocked it out of the park. He charged me very little labor and got the parts quickly. He is an AllState good hands dealer and can do large jobs. I use AllState and have confirmed that if I had an accident I could get my car towed here and it would get taken care of. Key thing here is that Waters Bodyshop only takes cash (no credit cards), so plan ahead. For small jobs, there is an ATM around the corner and a Chase bank nearby at the Trader Joe's shopping center. I highly recommend Waters Autobody. read more

Jim is truly the nicest most wonderful man to work with. His work is ALWAYS impeccable and everyone there is so friendly. I will never go to another auto body shop again, I cannot recommend Waters Auto Body enough!! Jim has worked on my dad and my moms car and we always go back. Seriously the best!! read more

Jim and his team not only took care of my car, He is a true gentleman and kept me updated on when my car would be ready and what it needed. I truly recommend their service and this will be the place I'll go to should my car need any body work. Thanks Jim M read more

5 stars all the way! Jim is honest, straightforward, timely, and professional. I have sent family and friends here and we have all been so happy with the service. Taking your car in for body work isn't typically enjoyable, but Waters Auto Body makes it as painless as possible! read more

Fantastic auto body repair in Palms. No nonsense And they worked with the other persons insurance to get a supplemental. Jim was great and communicative and I would definitely return and recommend to Others and my new bumper looks great read more

Amazing. My teen bumped a pole when pulling out of a parking spot. We got a few bids. Waters was not only the most reasonable bid, Jim was kind to my kid and did a great job on the repair quickly. Couldn't ask for more. read more

At last! I have finally found a trustworthy, efficient and friendly autobody shop. Jim, the owner, is hands-on and will help you to make the right decision to repair your vehicle. I cannot recommend this shop enough. I hope to never have to return, but if I do, I know I'll be in good hands. read more

I really want to give my honest review. I went to this place to fix my right side mirror and met Jim (owner). He suggested me all the best options with best pricing and then try to fix it with glue. He fixed my mirror with glue and did not charge me a penny for this which was really appreciated. Thanks a lot Jim and you will be my first option as always. read more

Waters Auto Body has a fantastic customer service ethos. Jim was wonderful, giving me updates about my vehicle. His team went above and beyond the needed repair, doing a little extra cosmetic work so that my car looked wonderful when they were done with it. I highly recommend Waters Auto Body! read more

Amazing owner and great shop, love to have found true knowledgeable craftsman, that have been around for a long time, and treat customers like people. Amazing thank you read more

The owner, Jim, is the most HONEST person I've ever met and gave me such an amazing present FOR FREE and for no reason. I'm a stranger and he didn't even know my story. This has been the worst year of my life and to top it off, I totaled my car on May 31st and didn't have full insurance, so I literally lost an entire Audi that I just bought two years ago. The original towing people (another company) couldn't get it into my parking garage and left it on the street. I went out to check on it at midnight and caught THE TOWING going through my car and taking things out of my trunk (I was moving) like my Burberry trenchcoat, my passport, my sunglasses, my BCBG work dresses, etc. I had to leave those things there cause my car had no power to open the trunk.... So these ppl went Into my car and took them through my back seats. By pure luck, I called Waters to have it towed. MY ONLY GOOD LUCK THIS YEAR!!! So.... I have no car and have to buy a new one again out of my pocket. Jim didn't know this. BUT HE KEPT MY CAR THERE FOR 4 weeks for FREE. He also went through my cars parts and made a list of what parts I can sell it for. Then he determined its best to sell it as a whole and got me multiple bids. He sold it for $2k (honestly, that's soooooo good for a car with a cracked engine and frame, terrible transmission, no airbags cause they all deployed.... EVETYTHING was destroyed). AND HE DIDNT CHARGE ME ANYTHING. he towed my car, stored it for a month, found it multiple buyers, and sold it for me FOR FREE. I didn't have to do anything other than say "yes" to the $2k bid I can't believe he gave me such a gift when everyone else just TAKES from me or gave me a huge bill. He did it out the goodness of his heart without even knowing my story. My car had very expensive things in the trunk and the original towing company made a comment how my "merchandise is worth more than the car itself".... Then they came back and tried stealing it all. Waters didn't touch a single thing even though it was there for a month. My Chanel handbag was still there, my pea coats, etc.. Such honest and incredibly kind people. I'll only go here read more

Jim, at Water's Auto Body, on National, gave me the lowest bid (out of 3), to fix my front bumper. The job was done quickly and the outcome was excellent! Jim, who is also the owner, is a very nice guy and he explains everything in a way you can easily understand. He is very honest and gives a great deal. What more could you ask? My least expensive bid, excellent workmanship, and he finished the job sooner than expected. Just Amazing!! read more

I needed some work done on my car and was calling around for quotes on Friday. Waters had good reviews but the owner (?) who gives quotes wasn't in so I decided to wait until Monday and I am surely glad I did. This was one of those times that feel invaluable, because jim's fairness and kindness helped me not only financially, but helped my spirits as well which has been much needed amidst dealing with car repairs. In the future I will definitely be bringing my car to Waters for my auto body needs. read more

I've been dealing with Jim (Owner) and Waters for years, have had all my Cars serviced as well as friends and Relatives, always top knotch service, and they work with most all insurance co's . their paint matching ability and attention to detail and unwillingness to compromise over quality issues is uncanny, whether you are driving a Ford Fiesta or a Mercedes SL class, Water's is your spot... I also like that they keep their cars in a secure lot. I I am a sold lifelong customer now! read more

Avoid at all cost. They are dishonest and will damage your car. The original $200 quote was to include gluing a torn tab. When I went to pick up the car, they told me they "decided" not to repair this tab.. but still wanted me to pay the full $200. How is this possible when a large portion of the quote was including this labor? When I took a closer look at the car, there was also a 5 inch scratch on the back bumper that was positively not there when I dropped the car off. There was also adhesive stuck to the inside of the window and a chunk of my tint missing. Also positively not there when I dropped the car off. I made several attempts to discuss this with them and was ignored. I will not be taking a car here again. read more

Waters fixed some not too major damage to the passenger side of my car and repainted that whole side. In the end I was satisfied with the repairs, but I was a bit frustrated with not getting updates unless I called, the work being completed beyond the estimated date, and then having to go there 3 times before all the touch up items were taken care of. There were several lint pieces stuck in the paint job, and in the end they had to redo the whole paint job because they couldn't buff them out. It is true that Jim is a nice guy, but I would've been happy if my car had been fixed perfectly and on time without my having to follow up and ask for the same items to be fixed several times. I went there for work partly covered by my insurance, so did not evaluate their prices. Waters is cash only, which is kind of inconvenient, but if you are paying your deductible straight to them you can pay by check. read more

The best hands down!!! The owner jim is so nice and respectful. Very caring for his clients. And they fixed my bumber in less then 2 days. Looks like my car has never been in the accident. Great job I would recommend to all my friends and family in la basin area for sure. Two thumbs up! read more

Just left Waters - wow! The bumper of my car had been knocked off. Jim not only came out to look immediately, but then fixed it in under 5 minutes! Highly highly recommend Waters to anyone in need of a great auto body shop. Thanks Jim! read more