Thank you to The View for a great 3 years! We have lived at a few different apartment complexes…read moreover the years and this one is hands down the best! The staff is friendly, the area is quiet, maintenance is always quick and helpful, and they have community events like food trucks and a cornhole tournament!. We've truly enjoyed this place over the years and it's been a great place to live!

UPDATE (after seeing owner response): I haven't received any…read morecontact via phone or email from The View since this review yet the owner claims they attempted to contact me. I wanted to clear that up before someone gets gaslit into living here based on the owner's response to my experience. The cost of utilities I was charged here have still been the highest I've paid in utilities in all of the apartments I have lived in to date. I frequently called to make sure they weren't reading the wrong meter. We had moved out a month early and the utility bill remained as high as months when we did live a full month there. Also, I feel the way trash and sewer is divided amongst tenants is unfair. It was explained to me that trash and sewer was split equally amongst all of the units, this did not differ between one bedroom units and three bedroom units. So unfortunately if you are a two bedroom household you're still getting charged the same amount of trash as a family of four. I understand this is policy but I just want to warn others that their utilities will run high. As far as the fees I mentioned that are impossible to get out of. Although the fees are small the cost range depending on payment type, (ACH, Credit Card, Check) and all of them had a fee. I am personally one to try and avoid unnecessary fees and had emailed a leasing manger at the time of living there who told me that all of their payment options had fees. So if there was a free option, the leasing manager neglected to tell me and it was not an option in the booklet they provided at move in on how to pay rent. I was not given the option to walk the apartment before signing our lease but I understand how I should've asked. It should be policy to walk the unit before signing so future residents don't need to ask. My move in inspection form included many issues I had with the apartment including the scuffs, missing items, dents, etc. We did the inspection immediately upon move in. It wasn't until a week later when we fully moved that we found tampons behind the drawers of the bathroom cabinet, tampons and socks under and around the washer/dryer, bugs and crumbs on the top of the cabinets and in drawers. For the toilet concerns, I didn't know Reno was known for hard water which contributes to the mold growing in the toilet. I have never had a mold issue before or after moving into the apartment. I won't be blaming the hard water. I had to bleach clean the toilet at the end of every week to keep it from taking over the toilet. I understand you having your staffs back and admire that but I did indeed get yelled at by (I believe Michelle) when requesting a maintenance order for the black mold growing in my toilet. When I explained to her that I attempted to clean it with bleach but it continued to grow back she yelled at me that I should have never tried to fix the issue without consulting management first. Maybe we interpreted the conversation differently? After the conversation I stopped bleaching the toilet only for the maintenance guy to tell me that it was definitely black mold and to buy bleach tablets to fix it. What's the point in discussing the concerns if you're just going to lie and deny them? At the end of the day I would not recommend these apartments. The staff is not friendly and they do not care about your safety. Again, there are plenty friendlier, affordable, and cleanly apartments near UNR. Don't let these people take advantage of you or lie to you!

We ended up living here for 6 years and now that we've moved away - I miss it more than ever. You…read morecan't beat the maintenance crew and groundskeepers. They are so prompt, so professional, and all around great, trustworthy humans. The garages are such a game changer. They're a bit narrow but I didn't realize how deep they were for storage until we were moving out! The guest parking here is a breeze and we never had an issue. The process is clear and there wasn't a lot of unexpected towing or anything like that. While we continued to have noise issues with our downstairs neighbor and the units weren't quite as sound proof as one may like - especially in the early phases - it stays pretty quiet. I always felt incredibly safe in this complex and I think the code system for the gate works well - though I wish the codes could work on all 4 gates. The facilities are well kept and go largely underutilized. We had a few run ins especially when it came time to renew our lease with confusion in the front office but overall - this place is great. They were really fair on our move out deposit and communicative though out the whole process

If I could give them -0.001 stars I would this is by far one of the worst places I have ever…read moreexperienced living. I've been here for a year and I have gotten nothing but harassment by everybody. I get notes on my door weekly from neighbor saying that my kids need to "shut up"teacher children to behave better "teacher Dawg to shut up "make sure you stay more quiet I have a five-year-old and a three-year-old and I get constantly harassed and then today at the pool I got harassed by one of the security guard stating that I needed to be leaving my three-year-old child in the pool and stay with my six-year-old in the hot tub when I had witnesses showing that I was a very active mother let me add that single mother watching both of her children staying consistently in the middle between them, ensuring their safety at all times also they had a lifejackets on nevertheless, this is by far the worst place I have ever experienced. I constantly get harassed by neighbors. They treated like a 55 and over communities so heaven forbid you have children because they do not like having kids here they say that they like dogs, but they don't. I frequently put my trash out and they will consistently ignore my trash and not pick it up. I consistently get notes and complaints on the door. This place completely ruined my rental history now that I'm trying to find a different place to move, they have completely destroyed. My credibility as a renter and all I have done is done my best to be a good tenant and keep to ourselves. I've always paid rent on time. I've always paid utilities on time. I've always picked up my dog poop I've always been my very best to be cordial to other people but apparently when you're a single mom who has a five-year-old and a three-year-old with severe ADHD and on the spectrum, you will absolutely be hated in this Little what they wanna call community. It's absolutely terrible. Do not move here. I beg you do not move here. Oh, and to add an extra complaint, the security gal who has seen me there multiple multiple times since I've been here an entire year and I'm there with my kids at least 3 to 4 times a week. She took a picture right in front of my face and then took my child's picture and walked away not OK. And you would think that when I bring these issues up to the office, they would actually help but unfortunately all I got from them was more harassment. I got ignored and told that I'm the problem, even though I I have witnesses and evidence funny thing is I'm barely even home cause I work a medical job about 60 hours a week and the only time that we're home is at night on the weekends and yet I get harassment on my door and let me tell you something you go to complain about them they will not help you. I even had a neighbor saying that my dad, my dog attacked them even though my dog's a service animal and hasn't even touched anybody in this neighborhood. Needless to say they treat this place like a 55 and over community so if you have an active lifestyle active kids go look somewhere else.

Amazing place to live for so many reasons. The space is very big, well built, and beautifully…read moredesigned. Management and maintenance are very sweet, helpful, and generally just great at what they do. Griselda regularly brings vendors to the complex and hosts events for the residents, which are both great at community building. If you have pets they're very accommodating, and you can't beat the variety of walking paths that branch from the apartments, I have atleast 15 different walks I can rotate. There's really nothing to complain about, my 3 years here had many great memories. And may as well mention rent was never drastically increased. Highly recommend.

I've know Griselda for a couple years now. She is one of the best humans I know. She takes her job…read moreserious, she does what she says she's going to do, she's knowledgeable, she's kind hearted, she loves what she does and she listens to us! It's important to feel good about where you live and I feel that way because of her! I am so happy I found my new home and such a great person who has been in my corner at every turn!

We had a great experience working with The Blind Spot for our window coverings. Tina was very…read moreknowledgeable in helping us wade through the many options available and her patience in talking through the pros and cons of different products helped us make the best decision for our situation. Jason handled the installation. He was professional and efficient - everything fits perfectly and works flawlessly. Highly recommend the Blind Spot for their quality products, pricing and excellent service.

Tina is awesome. Great selection. Great explanations on the options. Very happy with the results.read more

I would not recommend this place to anyone. I had a disappointing experience with this complex…read moreregarding my security deposit. After moving out, my deposit was not refunded, and the reasons given did not seem reasonable or consistent with the condition in which I left the property. The apartment was not painted when I moved in but suddenly there are so many issues. They did a walk around prior to moving and said the apartment was in fine condition so why the discrepancy. There was also a Ongoing noise issue which was never addressed. People played loud music all night and no one did anything. I give them 0 star.

I would not advise anyone to rent here…read more My car was towed from the resident parking garage even though I had my resident parking sticker exactly where we are told to display it. I spoke with management regarding being reimbursed the towing fees and they said they would not reimburse me. Even though I had not broken any rules regarding parking policy. I sued them in small claims court for the parking fees. They showed up in court to argue that they shouldn't have to pay me. The judge agreed with me and awarded me the towing fees plus court costs. They then started to tell the judge that they might appeal the decision. Eventually they paid me. There are three treadmills in the gym at Emory. I told them multiple times that one of the treadmills was malfunctioning. Every time I mentioned it, they acted like it was the first they had heard of it and said they would get right on it. Then it would never get fixed. I was telling them about this treadmill multiple times for over a year. Then one of the other treadmills started malfunctioning and I told them about this too and get the same treatment. I never heard any follow up on this and they were never fixed. They say they are luxury apartments but the common areas specifically hallways and especially stairwells are very dirty. There are always clumps of dog hair that keep accumulating. There was once an empty beer can in the stairwell for over two months before it was removed. Update after reply: My car being towed happened a while ago. However, the common areas being very dirty and the treadmills malfunctioning even after multiple notifications are recent issues. I moved out in December 2025 and they were both still ongoing issues at that time.

The Overlook has been, and continues to be, an amazing place to call home for my family and I. We…read morelove the location, just outside the city, peaceful and quiet, with incredible views and top-tier amenities. My experience here has been excellent. I've lived in a few other "luxury" complexes (RED), and this one truly stands out above the rest. I want to give major appreciation to the team at the leasing office and the maintenance staff. They do an outstanding job keeping the property and apartments in great shape. In particular, Rocky Borchers and Casey Jones at the leasing office have been absolutely instrumental in my decision to renew for another year. Anytime I needed help with anything regarding my residency, they were on it. They made Me feel valued as a resident and were always attentive to my needs. Absolute professionals who clearly take pride in creating a positive living experience at The Overlook. Thank you both for all you do and continue to do for my family and I. Sincerely, Ashtiano & Mireya

Only Interested in your money. They lie about costs and it's not even that nice of a complex. 2200$…read morefor a one bedroom is crazy and not affordable. They lie on the application will make you pay 140$ each and then the rent will go up 800$ and there hoping you miss that because they send it in the final papers to sign so the whole time you believe your getting your apartment for 1900$ when they're actually tricking you. This should definitely be illegal.

Perhaps you are like me, downsizing and looking for a vibrant Sierra/High Desert growing urban…read moreenvironment. Walking to ball games, the Art Museum, seeing a show, strolling along the Truckee River's River Walk, or exploring a host of interesting restaurants and bars, I have found life in downtown Reno much better than I earlier knew or imagined. And perhaps you don't want to get caught up in the busyness of the suburban explosion. Moving from California several years ago, I have found The Montage condominiums in downtown Reno one of my best moves ever. For many reasons, I assess The Montage to be the best current offering for downtown condo living in Reno. After checking the competitors, choosing The Montage was an easy choice, so much so that after several years I bought another second, larger unit. While it is an inappropriate location for children, there is a great mix between the 21-40 age group and the 55+. Best of all, I have found my neighbors to be about the most friendly I've encountered, and that most definitely includes the very capable staff. The HOA and Management also maintains a very nice social schedule with speakers and different events. The facility is very dog-friendly though I have never experienced noise problems with that. As a builder-lawsuit has restricted bank-financed purchases up to now, this hopefully will be resolved soon and the prices could spike. Beyond the many amenities, the building is kept spotless and up-to-date by a very competent maintenance staff while security guards and front desk staff monitor activities 24/7. In addition to a large swimming pool and two hot tubs open all year long, the sunny 6th floor pool deck is beautifully landscaped and also includes a full clubhouse and shade cabanas, and five gas grills. There is a large fitness center, meeting room, and business center/television/library. There is also generous on-site storage as well as separate bike storage. Subterranean gated parking protects your vehicle from any cold or heat extremes. This is fun, luxurious, turnkey downtown living that I am so pleased to have discovered!

What a great place to live. I love the mix of residents, the vibrancy of living downtown, and the…read morebeautiful view from our expanse of windows. The staff are fantastic and the building is beautiful.

I have lived at Esprit for almost 4 years now, and I absolutely love it. The townhomes are…read morevertically integrated, new and modern. It's also very quiet, and the staff are amazing. I have had very few issues, but when I have, they are fixed immediately. Unfortunately, I have to move for a job, but if I could take these guys with me, I would. As I look for a new place, I have not been able to find anything that comes even close to Esprit, so I will sorely miss living here.

We moved to Esprit in March of 2021 the process was so easy, at the time there was a long waiting…read morelist. The property was in construction to complete all the units. The office personnel and maintenance crew are so responsive. We lived in our 3 bedroom unit for 15 months and really enjoyed the experience. The unit has state of the art appliances. Wonderful to have a balcony to enjoy the lush landscaping and established trees. Pool, Workout Room and Barbecue are kept in great condition. Bret and Aubrey who run the office are friendly, knowledgeable and always made me feel welcome. A seamless move out process as well. I would highly recommend.

Thank you so much Francisco!!! he was so sweet and made me and my husband feel so welcome we are so…read morehappy to official have a home at indigo apartments yayyy

From the very beginning of our stay at Indigo, the staff has been amazing. Francisco has made our…read moreentrance to the complex as easy as he has made the exit. He is outstanding in his communication and his ability to navigate a very stressful situation into an ease. I also would like to say that Franklin and Ozzie have been more than helpful and polite. Service request are always done within the same day or even hour that you put one in. These two are very kind individuals and need to be recognized for their ability to help and their knowledge of the property. As we are leaving and transferring to Texas, we would like to say to the Indigo staff thank you very much for two pleasant years of living we will always remember you and think of you as family.

Kayana was very helpful throughout the whole process really made everything easy and always helped…read morewhen we had questions or concerns.

Run. Do NOT move here. Villas has a reputation for outrageous move out fees and I wish I had paid…read moremore attention to all the negative reviews saying the same thing. They are finding ways of passing on regular maintenance costs onto the renter. After staying here only a year I was told they needed to repaint the entire place due to holes in the wall. And I was slapped with a $2,300 painting fee ON TOP of taking my $500 deposit. You read that right- $2,800 they charged me to move out after 12 months. You'll find plenty more reviews with similar complaints. Just do a quick google search and you'll gain more insight. (There's even a Reddit thread where they charged someone $3k to move out and they took Villas to court and won the case). Please, please do yourself a favor and stay somewhere else. Save yourself the money and the stress of paying out the nose when you move. I greatly regret the day I signed that lease.