HJE is one of my favorite places on planet earth. They have a range of traditional hand tools for…read morewoodworking that you just won't find at the big hardware stores.

Speaking with a Canadian at a music conference this past May; I asked him what was the highlight of…read morehis first visit to Kansas City. His immediate and enthusiastic response was "I finally got to visit Harry J Epstein!". I was not familiar with the business even though I had lived in the Garment District. He explained that as a woodworking craftsman he bought a lot of his high-end tools on-line and had them shipped to Canada from KC because of the top of the line and rare items that HJE carried. He also told me that they will create a wonderful hand drawn piece of art on the order if you request "box art". He urged me to visit and this week I popped in before heading to work. I'm not a craftsman or even a slight handyman, but my visit was amazing. The quantity and variety is mesmerizing and I only visited the ground floor and basement, the top floors I saved for a return visit. I now just have to determine what my carpenter buddy needs as a Christmas present before returning. The journey into the basement was quite memorable, it felt as if wandering down into 19th century Kansas City's underbelly. I feel quite out of touch that it took a foreigner to get me up to speed with a 90 year old Kansas City retail icon. I so glad that such an old business has kept itself relevant and grown it's sales and reputation internationally in the digital age. May Harry J. Epstein Co prosper into the next century.

I was referred to Harbor Freight Tools by my brother-in-law for a specific set of drill bits…read more After some browsing I found what I went in for. They have a wide array of tools and pricing was very reasonable. Moreover, checkout was courteous, friendly and efficient. I'll go back next time the need arises and recommend you do too.

Staff are super friendly and knowledgeable. Tools are decent quality and generally lower priced…read morethan that of other locations. Even when Harbor Freight is super busy and all the cashier's are full with a line, you can still find an employee in the store who is willing to assist you.

Preface: I've always loved coming here, to browse. Bought a beautiful entryway light about 2016 or…read more'17. (Jim is awesome and knows so much about the industry). Barbie worked at the front desk and was helpful and kind. Have LED candelabra bulbs for my light. One bulb went out about 2-3 years later. At the time I purchased, Barbie had told me these lightbulbs were long lasting. I think 7 or 10 years, if memory serves me correctly. I took burned out bulb to the store and Barbie replaced it. Well, a second one burned out at the beginning of this year (2023). I tried to go up once (it's near my home) and found out store was closed. So, planned to return soon but life/ health issues prevented. 7/27/23: got there today, no Barbie. I explained to a woman at the desk re purchase and needed bulb. And I handed said woman the bulb. She was condescending. First words were: "Well, they (bulbs) don't last forever"! I said that I knew this and what Barbie had said about life of bulb. The woman then said, again in her same tone: "Well , Barbie was wrong". I was a bit perturbed and said to give me the bulb, that I'd go elsewhere to buy one. She mildly protested and said 'no, wait' but at this point, I did not want to do business with her.

Always a joy to work with. Jim is very knowledgeable about the construction business and his…read moreproduct.

No longer a customer after over 25 years of shopping there through good and bad management. Do not…read morerent equipment from them, they will charge you for service and repairs due to previous rentals and claim you abused the equipment. I rented a Toro Dingo recently, used it three hours to grade dirt then moved four rocks, all under 300 lbs., well under the max lifting capacity of the Dingo and it started leaking hydraulic fluid all over my driveway and yard. I was told I may be responsible for the repairs, when they picked it up and that they would let me know. They let me know only by charging my credit card an additional $450. When I questioned them about it, one of the teenagers working there showed me a large piece of plastic that had been jammed into the undercarriage by a previous rental. It looked to be a piece of above ground swimming pool that was probably crushed into a dumpster with the machine. I work in commercial construction and use this type of equipment all of the time, there is no way anything I did would have caused this failure. The particular model of Dingo they rent is known on equipment forums for leaking, something I found out after the rental. My wife and I will no longer shop there in the future. We probably made purchases on average once or twice a week the last 25 years. No more. We will drive to KC, Liberty, Gladstone or St. Joe from now on, no matter what and support competing businesses. The $450 I was charged for repairs is going to buy a lot of great marketing. My wife is a local business owner since 2000 and I work around Smithville and the entire KC metro area. We will be sharing our experience with anyone local and beyond. Over the last six or seven years, we have made a point to shop there since the local alderman approved a TIF, granting a significant tax advantage to another competitive hardware store. Prior to the passage of the TIF, we opposed its approval because all local businesses should be subject to the same rules and the aldermen want to play favorites. If you need to rent equipment, go through United, Sunbelt or Home Depot, better service and they won't make you pay for previous abuse or damage.

Nice folks, very helpful. Got everything I needed in one trip…read more They even have a discount card program.

Great experience all around. From when I called to order, to the delivery. They have rearrange the…read moreyard and it is all on concrete now, very nice and clean to shop. Plus they have equipment rental options now!

Just off 291 just across the bridge north east side ...our new place to go now other places down…read morethe road south are way too expensive and won't do anything less than a full scoop THIS place is friendly will sell you what you need and prices are the best !!!

Great selection of Hardwood and good pricing! Guys at the…read morefront are very helpful and friendly. My go-to spot for lumber!

While I was there yesterday, I noticed a new inventory of beautiful qtr sawn cherry, however , at…read moreclose inspection I observed that a majority of the boards had horrific tear out from a planer that needed sharpening or a helical cutter head. Advertised as 4/4 after re-work wouldn't be more than 1/4 inch left. I asked the clerk if he was aware and would he reduce the price, he said he couldn't, that's how he got it. Very disappointed. Purchased the only board out of 40 that had 10 % tear out/waste. Great selection of exotics and domestics however the quality/grade is poor and the milling is very poor in my opinion that covers 50 years in the trades.

Rude and disgusting customer service. Avoid this place like the plague. They will rip you off, lie,…read moreand worse. Go to Home Depot, or a place you can TRUST. Place should be shut down an awful, terrible experience.

Excellent and well maintained equipment of all types. Great service from a friendly staff. Full…read morerange of Stihl equipment also. Fair prices!

Great place to go for what you need been going there all my adult life and even in the past getting…read moresmall engine repair done perfectly. Mike and Company will see to it that you are were taken care of. I really often Miss my old friend Steve from back in the day.....

Do you own a home in Leavenworth KS? Do you believe in community? Well, Gronis is the epitome of…read morelocal hardware service, selection, and down home value. I needed a toilet flapper cause ours crapped out (not being punny). Called down to the store and boom they had replacements in stock. Less than $10 later, my wife and kid think I am a turlette wizard. (And that plumber service call would have been 1/2 hour + parts.) Thanks, Gronis Team for always being there.