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    Waterworks

    2.0 (1 review)
    Open 9:00 am - 5:00 pm

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    Waterworks - Kitchen & Bath Near Me - New York, New York
    Waterworks - Kitchen & Bath Near Me - New York, New York
    Waterworks - Kitchen & Bath Near Me - New York, New York
    Waterworks - Kitchen & Bath Near Me - New York, New York
    Waterworks - Kitchen & Bath Near Me - New York, New York
    Waterworks - Kitchen & Bath Near Me - New York, New York
    Waterworks - Kitchen & Bath Near Me - New York, New York
    Waterworks - Kitchen & Bath Near Me - New York, New York

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    Waterworks - Kitchen & Bath Near Me - New York, New York

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    7 years ago

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    New York Kitchen and Bath - Guest Bath

    New York Kitchen and Bath

    3.5(120 reviews)
    1.7 miFlatiron
    $$$
    Free consultations
    Certified professionals

    I spoke to a lot of renovation companies before choosing NYKB and honestly most of them felt the…read moresame until I met Maia. What stood out immediately was that she didn't just try to "sell" me a bathroom. She actually paid attention to how I live day to day and designed the space around that. She noticed little things I didn't even think about, like where lighting should hit the mirror, storage that wouldn't make the room feel crowded, and materials that looked expensive without feeling cold or overly trendy. The biggest difference with NYKB was that the process never felt chaotic. Usually when people talk about renovations it's horror stories, delays, and constantly chasing people down. I never felt that here. Everything felt intentional and handled. Maia somehow managed to make a renovation feel calm, which I didn't think was possible. Now that it's finished, my bathroom genuinely feels like part of a luxury hotel suite but still personal and comfortable. Everyone who comes over comments on it immediately. Looking back, choosing NYKB was probably the best decision I made for the project. Maia has an eye that's very hard to find.

    ***THIRD UPDATE***…read more The company says that Yelp only allows a business to post one public comment yet the author clearly was able to update the previous response. I guess the person used magic or maybe it's just another lie. This individual is offering to make a deal "in good faith" but if there was any good faith any kind of a resolution would have occurred over a year ago. The writer wants a respectful resolution but as I mentioned previously I don't believe anyone with or associated with this company is capable of that. I'm also sure that any mutual settlement agreement would require me to pull my review and keep my mouth shut. That's not happening. This might work on some people but not me. There is no reason for me to interact with anyone with or affiliated with New York Kitchen and Bath. Not because the door was shut a while ago but because I am in no position to make any legal decisions since my name is not on any of the contracts, forms, etc. The name on the forms, etc. belongs to my husband. I asked him if he wants any contact with them and he does not want any contact with them either. ****SECOND UPDATE*** due to the deletion of the company's first response. The company now states I am leaving out important context. Okay. Let me address everything that was just mentioned by the company. The only work in the bathroom was for it to be painted, a new faucet installed in the sink, a towel rack installed on the wall, and a hook to be put on the door yet they make it come across like it was going to be a gut demo. They say we wanted to remove labor. That is a complete lie. Maybe they try to stiff labor but not us. They say they were willing to work with our cabinets of choice but if they were as knowledgeable about the industry as they claim they would have known that was frowned upon by said company. They are leaving out the important context of how many months it took for them to comprehend we wanted a quality product and not something inferior. In fact when they finally accepted this they refused to contact the point person at that brand. They say we walked away. We did because we recognized that what we were going through was the same as all of the other negative reviews and didn't want to go beyond what we had already did in addition to the ineptness and continued disrespect. We did contact an attorney. This was when we were told an agreement was reached and then reneged by them. We did contact the BBB and the company lied and left out key FACTS there too. They say we involved our building. This is a flat out lie with the exception of submitting incomplete paperwork by them. If this company wanted to do anything in good faith they would have stood by their word. In my opinion, these individuals don't have it in them to do that. I don't want anything from them and even if I did accept anything I wouldn't be surprised if the check was stopped or the cash was counterfeit. ****FIRST UPDATE**** I'm updating due to the company's response. The paperwork was NEVER completed correctly despite multiple attempts. In fact our paperwork package continued to contain paperwork for an apartment downtown and was never removed. Owner called my husband yelling at him demanding an answer but never shut up so he could answer. Company shakes people down like the mafia, does not follow the Rules of the City of New York, and does not keep their word. Absolutely nothing was handled responsibly, respectfully, or ethically. On multiple occasions we tried to work on a fair settlement but that did not work for THEM. When we were close to an agreement it was reneged. These people will never admit to any wrongdoing they have done to anyone. I have zero desire to have any communication with anyone from this company. Reasonable and calm communication is not something they are or will ever be capable of. And for the record, my husband and I don't share a Yelp account. That's lame. We're independent individuals.

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    New York Kitchen and Bath - Bathroom

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    New York Kitchen and Bath - Bathroom

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    Laundry Room

    NY Rainbow

    NY Rainbow

    3.0(4 reviews)
    1.3 miKoreatown, Midtown East

    The crew is nice but the person who handles their email account needs to work on his/her customer…read moreservice skills. Communication will be difficult if you decide to work with this company. Sometimes they're reasonable and nice. Other times I think they're completely crazy. They accused me of "making things up perhaps to get money. ... Please don't not start unnecessary drama and trouble."

    Four years after my initial review, Wendy from NY Rainbow finally got around to emailing me,…read moreberating me and asking me to take down my initial two-star review. Her comment posted to my previous Yelp review gives you an idea as to the type of people you can expect to work with over at NY Rainbow. As posted back in 2013 (and as I reminded Wendy) my Yelp review is an accurate recap of my experience wth NY Rainbow. Nowhere in my review did not indicate that I was a customer or that any money exchanged hands. Everything that's there is an accurate summary of my grueling experience with NY Rainbow. Emails and phone calls are the cost of doing business. As I told Kris and Wendy previously, I was on vacation (personal time) during most of my correspondence with them, so my time was as valuable (and arguably more valuable) than theirs. I made the scope of work known and very clear from the get go and I admitted FROM THE START it was a smaller project. If they didn't want to take on my smaller project, they should have said so at the start and saved everyone the time and frustration.

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    NY Rainbow
    NY Rainbow
    NY Rainbow

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    Waterworks - kitchenandbath - Updated June 2026

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