In Spring of 2025 we got a multi tier retaining wall done that was almost as long as our property…read moreline, with stairs put in. We love it! No problems within the last year. Compliments from the City of Everett and many family/friends. We look forward to working with Jesse and his team again, they were very nice and professional. We have referred neighbors/friends to Mack Dirt Works.

Mack Dirt Works just completed a system of four functional retaining walls and a backyard drainage…read moresystem for the hill behind our house. The project took three weeks. Jesse was friendly, responsive and easy to work with. Any problems we noticed were addressed as soon as we told him. The crews we had here were hardworking, professional and prompt. Communication was good, and the final result is stunning. They were more expensive than some other bidders, but well worth it.

Seattle Eastside Pavers installed pavers in our backyard in September 2023. We paid extra to have…read moresealant put in between to pavers to make sure that we don't have weeds growing there. This was primarily the reason why we paid to have the pavers done. 1 year in and there are weeds already growing in between the tiles. There are visible gaps in between the tiles where the sealant should have been applied. It looks like the sealant work was not done well (check pictures). There are a couple of loose tiles as well, near the entrance of the backyard, which just points to shoddy work. Communication has also been pretty poor. I don't hear back about any questions or messages that I send until I email back again asking for an update. Here's my recent email chain about this issue. ================= Walter Angel Alfaro Wed, Sep 18, 12:26PM I'LL TRY TO STOP BY ONE OF THESE DAYS Jeffrey Johnson Wed, Sep 18, 12:28PM to Walter Thanks. Jeffrey Johnson Sep 28, 2024, 11:42AM to Walter Are you going to be able to make it this week? Walter Angel Alfaro Sep 28, 2024, 11:44AM to me yes I will be there today after 4pm Jeffrey Johnson Oct 15, 2024, 10:32AM to Walter what did the provider say about the weeds growing inside the sealant? when can you come fix the gaps in the sealant and the lose tile near the entrance? Walter Angel Alfaro Oct 15, 2024, 10:50AM to me I already spoke with them and I'm waiting for a response ================== This issue is still unresolved as of today Oct 31 and I have not received any update since the last email pasted above on Oct 15. Update 1: The rant about Nature is a bit puzzling. The yard was swept once a week as recommended, so pointing to that as the issue is a cop out for the poor quality work done on the sealant. Did nature create gaps in the tiles where the sealant should be? Is nature the reason for the poor communication? As a business you select what providers and materials you will work with. Its not the responsibility of the customer to get in contact with the suppliers you are using for doing the work you are paid for.

Walter and his crew did two projects at my home over the years. The entire crew was very nice to…read morework with, accommodated my requests and delivered a very high quality job. Driveway is about 5 years old and the patio is now 7 years old and both are still holding up well.

Nes Concrete installed a high quality, curved concrete walkway that elegantly connected my front…read moreand back yards. Mr. Nes helped me clarify my project vision, which included moving sprinkler heads, during the estimate phase. The work estimate was thorough and competitive. His professional employees handled the installation with attention to detail and efficiency. Overall, I had an excellent customer service experience. I won't hesitate to contact Nes Concrete for any future concrete projects.

Excellent service. Creative, professional, exceptional Workmanship and customer service. Every…read moremember of the crew worked with care and skill. High-quality results. Strongly recommended.

We had a great experience with Puget Sound Chimney and Masonry. Riley, the owner, came out to do…read morethe estimate and clearly explained the work needed for both of our chimneys. Kirin came by to do the work, and you can tell he really enjoys his craft - he was meticulous and took his time to get everything just right. They redid the counter flashing, cleaned and sealed both chimneys, replaced spalling bricks, applied Crown Coat, installed new stainless steel rain caps, and replaced a window flashing. They also repaired window trim bricks to coordinate with my window replacement, and gave me a very good price for that extra work. Everything was done on schedule, and the work looks fantastic. It's not easy to find good contractors. I'd definitely call them again and recommend them to anyone who needs chimney or masonry work.

Had a chimney repair Riley came out and you just instantly knew he loves what he does. He took the…read moretime to inspect my chimney and really give me the rundown of what needed to be fixed, he was an absolute expert! No scare tactics, no upselling, right on time quality work. You cannot get better service than this Kirin and team came out and got the job done in a day like they said they would and took the time to give me any details I needed to know, kept me updated and they were a pleasure to talk to. Cannot recommend enough!!

...... left the job without finishing my porch. Cannot match. paver color to fix at my own cost…read more....,,,, Wrapped white stuff all over the top of my bricks that will not come off. ..,,,,, Used wrong sand between pavers. Pavers are shifting now very dangerous for walking on. Sand is being depleted. ....... His parting words." you can just sit back in your lawn chair and squirt a few weeds that might come". .... L and I said I should be able to trust a contractor who had been in business for 15 years.

Very professional, excellent communication and follow-through. Ryan was a great listener and came…read moreup with creative solutions to all our problems. The crew wasted no time, always showed up on schedule, and worked hard. Very happy with the final product!

Absolutely amazing. Quality unbelievable and best customer service imaginable. They were able to…read moreupdate our curved garage doors so we can get our cars in and you would never know it was changed.

I decided to update the look of my 1980 house with stacked stone on the exterior, and called Steve…read morebased on a recommendation from an Eastside stone materials provider. He came out and gave me recommendations on what would look good for height of the stacked stone on the front of the garage, and height and width of the pillar wrap frames for my general contractor to frame in before adding the stone. Steve recommended a narrow shelf edging between the stone and siding on the garage, and a . They came out a day early, and what Steve and his son custom built with the hand-cut caps and trim looks even better than I thought it would. It's absolutely perfect, looks top-of-the-line and is well worth the price!

We used Rios to construct our patio many years ago. They did a good job then and came back to sand…read moreand seal a few years later. We called them last year to repeat the sand and seal. They didn't arrive when they said they would and I had to make multiple calls to reschedule. It was very difficult to get them to call back. Even when they finally did they didn't arrive on the day they said they would and rescheduled but didn't show again. They finally did show and about an hour into the job I went outside to find one of their workers urinating on the side of our fence. They did not sand properly (we paid the total for the job) and we've tried to get them to come back out to complete the job. Frank came out and said he'd schedule the repair but he never did and now no one returns our calls. They also said they sealed it but we have moss growing in the surface of our pavers. Avoid this company. You will end up being disappointed.

We had a paver patio put in by Rios - overall, I am happy with the project / work from the team. I…read morewill provide my experience on both the estimating process and the job itself. Upfront: Coordinating with Rios was easy. Freddie was super responsive / really friendly and was able to come by the site with 2 days to assess the project. I was expecting a response / estimate back within 1-2 days but it took more like week. I was not in a hurry with the project so this delay didn't matter too much. Paver Patio: The crew worked very efficiently. They were able to remove grass / soil the first day and bring in new soil, sand, pavers the following day. In total - it took the team 3 days (not full days - they had to stop work on one of the days because it started to rain so hard) to complete the project. Other Notes: Once the paver patio was complete - the last piece of the project was to fill a certain area with river rocks. When I called to ask when the rocks will be put in I was told "this afternoon" and the next time "tomorrow". This was probably my only negative experience of working with Rios. I was not in a hurry so I didn't mind if the rocks were put in the same day, next day or a few days later. As a customer - I didn't appreciate not having the actions align with what I was told. Again - overall, i am happy with the project. The patio looks good.