I was having problem problems with a leaky chimney. Riley came by and was very knowledgeable and actually got on my roof when doing my estimate, which is more than I can say for most of the other people that came by and used a drone for a few minutes. They were very responsive and did a great job waterproofing my chimney. I'll definitely call Riley again if I need more work done on the chimney. read more

We had a great experience with Puget Sound Chimney and Masonry. Riley, the owner, came out to do the estimate and clearly explained the work needed for both of our chimneys. Kirin came by to do the work, and you can tell he really enjoys his craft - he was meticulous and took his time to get everything just right. They redid the counter flashing, cleaned and sealed both chimneys, replaced spalling bricks, applied Crown Coat, installed new stainless steel rain caps, and replaced a window flashing. They also repaired window trim bricks to coordinate with my window replacement, and gave me a very good price for that extra work. Everything was done on schedule, and the work looks fantastic. It's not easy to find good contractors. I'd definitely call them again and recommend them to anyone who needs chimney or masonry work. read more

Had a chimney repair Riley came out and you just instantly knew he loves what he does. He took the time to inspect my chimney and really give me the rundown of what needed to be fixed, he was an absolute expert! No scare tactics, no upselling, right on time quality work. You cannot get better service than this Kirin and team came out and got the job done in a day like they said they would and took the time to give me any details I needed to know, kept me updated and they were a pleasure to talk to. Cannot recommend enough!! read more

I brought in Riley after receiving a very large quote from another mason in seattle. He came over right on time and spent a ton of time talking me through my options. I asked for him to check my entire chimney from the basement to the roof and he spent time answering all my questions and showing me his points of concern. In the end the chimney was cleaned and the cap was updated and pressure washed. The team that did the work arrived on time, they were very courteous and provided pictures of the work after it was done. They cleaned up after themselves too. I believe Riley and team are good people who care about their customers and provide great value for their services. read more

Puget Sound Chimney and Masonry - The team pressure washed, applied the new cap and applied a protective coating as well. - Chimney Sweeps Near Me

I called Puget Sound Chimney to get an idea of the effort involved in converting our gas fireplace to a wood burning fireplace and Riley was incredibly helpful! He was very kind, easy to talk to, and informative. I now have a much better understanding of my options, what's involved, and the cost and know more about chimneys and fireplaces in general as a result. Riley is a great guy and I'm very thankful for his help. I highly recommend these guys! read more

Riley came out and gave an estimate and took the time to explain the work to me. Unfortunately the work didn't have that same level of excellence, very sloppy. read more

Riley and the team did an amazing job and removing my chimney from the outside to the basement. I appreciate their attention to detail and listening to my request which was to do no harm to my house and keep things clean as possible. Chimney work is hard and messy, but they did a superb job. Highly recommend. The price was right too. Thanks! read more

I had a fantastic experience working with Riley on some clean up work after another company failed to complete the rebuild of my chimney. Riley stopped what he was doing and made time for me next day to provide his thoughts and an estimate (water was leaking into my house and he understood the urgency needed). It turns out he wasn't the right guy for the job (he advised I call a roofing company instead) and he even provided recommendations. On top of all of this, he gave me his two-sense on a bid I received after he left. Though I didn't have Riley do any work on my chimney he left a great impression and will be the first I call when I have a project. I would recommend him and hope to cross paths again. read more

After a storm we found a chimney cap in our driveway. It looked like it belonged to our neighbor, and she called for repair. When Riley came he found it belonged to us. He was up there and fixed it in no time. Super friendly and would call again. read more

Riley came out, gave me some great info on what the potential issues are with my chimney and then recommended another company that specializes in what I'm dealing with. He refused to take payment and was as pleasant and knowledgeable as can be. Would definitely recommend. read more

During the recent storm, a tree knocked down our chimney. We hired Puget Sound Chimney and Masonry to build up and restore the chimney. Riley did a great job guiding us through the process, from picking out the bricks to what to expect during the construction. His price was very compatible. We found his crew to be on time and very skilled. I give this business my highest recommendation. read more

We have nothing but great things to say about this company. Riley was so knowledgeable and gave us thorough explanation on what the issue with our chimney was. He was able to point out possible issue with our roof, and even offered to discuss it with our roofer. At any point, we never felt like they were upselling us on anything. Their quote was reasonable as well. They arrived on time and did an amazing job. We highly recommend this company to anyone! read more

I will only use this company for any of our future chimney needs! After gathering several quotes, Riley was the only one who took the time to educate us and answer all our questions, explain what was urgent and what wasn't, and what we could do ourselves to save money. Other companies took a quick look and quoted thousands for unnecessary work. He's one of the good ones... go with Riley. read more

We had a great experience with this company. Would recommend and rehire! They were efficient, professional and did great work.

Showed up on time, friendly, and efficient. I hired them to clean my wood stove pipe. They got the job done in a timely manner. The technician told me about some other issues with my stove and later I was emailed with a quote. I would recommend and use them again. read more

Overall, I had a pretty great experience working with Riley and his crew. Riley was super informative about what options we had for getting our old, neglected chimney back into a serviceable state and the work seems to be high quality. I held back on a full 5 stars b/c communication with the office was a bit spotty from start to finish. I had to do a bit more poking and nudging than anticipated...I get the impression they might need an additional hire to manage all the contracts they're winning. Also, during the demo stage a significant mount of debris and soot fell down the chimney, blanketing our living room and even the adjoining rooms with a layer of soot. I spent a few hours cleaning it up and felt it would have been appropriate to offer a small discount for my time lost there. No lasting damage or anything, but worth noting. read more

I had Riley arrive this morning to give an estimate for work needed on my chimney. I was notified via text when he was on his way and he arrived within the time window that was quoted. He was very friendly and a informative gentleman. Advised he'd take a look at the chimney and take some pictures and would have an estimate once he got off of the roof. Once he was done assessing the chimney he spoke to me and had pictures of what he was referencing. He explained everything and laid it out in laymen's terms regarding the differences as far as flashings and where and what purpose they served. As we discussed my options and he learned what my plans were he was honest in what he felt I should do. My main reason for writing this review and recommendation for him and his company. Riley advised going the route which would mean me not be needing his services. Dealing with multiple contractors across a wide range of needs it's a pleasant shock to still come across someone who's honest and tells it as it is even if it means they're not going to get something out of it. I will say the figures he was using if I had chosen to go with him were reasonable and I would have been comfortable proceeding with him. Kudos for an old school business ethics. read more

The job has yet to be completed. But, my experience with Riley and his BID for service have been excellent.

Riley came to give me an estimate to get my chimney and fireplace in working order. He is just a super nice guy. One of those guys you want your sister to marry. Not intimidating, arrogant and out to rip you off. He answered a lot of questions and gave us advice. Our fireplace is really old and he said he could fix it if we definitely wanted a traditional wood burning fireplace. He would make money that way but because he has integrity, he recommended an insert with another company. Doing what's best rather than what makes someone money show integrity. Thanks Riley for doing good!!! read more

Puget Sound Chimney and Masonry - My old fireplace - Chimney Sweeps Near Me

This is how business should run. You contact, they reply in a timely manner, give a quote and set a schedule that they adhere to. The work was excellent. And they were great about communicating via a text when they were on their way. Easy peasy lemon squeezy! I really appreciate how simple PSC&M made it. read more

Puget Sound Chimney has now done two chimney tuck-points for us (on both our old house and on our new house), they have fixed issues with the crowns on our chimneys, and I ask them to clean our chimneys each year. They do great work! They are friendly, and very informative. They always do a great job of explaining the pros and cons of our various options. We're really happy with them and will continue reaching out to them for all our chimney and masonry needs! read more

Friendly, arrived early and very polite. Our technician was Riley M. And he was super helpful. He was about 10 mins early for his apt. Time and it took him approximately 1 hour to clean 2 chimneys. They looks spotless and we are excited to use these newly cleaned fireplaces! I will use puget sound chimney again, probably next year! read more

Puget Sound Chimney and Masonry - Post clean fireplace - Chimney Sweeps Near Me

positive experience riley showed up in person for an estimate he was honest / did not try to sell me unnecessary work seth (i think) did the work? prompt, efficient, polite riley came to finish putting on the caps, etc a couple of days later hoping that the work holds up and i have no reason to believe that it won't read more

Puget Sound Chimney and Masonry - before - Chimney Sweeps Near Me

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Outstanding!! Would highly recommend. Prompt, priced fairly and professional from the initial estimate til conclusion of the project!! Riley did a thorough job explaining what was needed to complete the project and instilled confidence that the job would be done to high standards and it was. read more

I was really impressed by their communication, professionalism, and friendliness throughout their work. Riley and his crew were great to work with, and kept the room clean throughout the maintenance of an old wood-burning fireplace. They also did awesome work installing a liner for our chimney, and even took some time helping look for our dog that we thought had escaped the yard! Highly Recommended! read more

We had PSC&M out for an assessment to look at the fireplace and chimney in our new house, and couldn't have had a better experience! Shoe covers and mask were worn inside. Everything was well explained along with tips to do some self-repair (and how to prime your flu with a blow torch which I'm very excited about). Pictures were taken of the chimney so that I could see the issues that needed repair without having to join Riley on the roof. The work was timely, all invoices approved and scheduled online, and we didn't even need to be home when it was done. Culminated with our first use of the fireplace this weekend and couldn't have been happier! read more

Riley arrived on time and got to work quickly, in and out in about 30 minutes. The cleaning itself only lasted a few minutes but Riley was patient to explain everything I wanted to know about wood stove as it's my first one. He even showed us how to make a fire with our very limited resources. Just a great guy, would recommend to anyone who needs their fireplace/chimney looked at. read more

If you want honest professionals, hire them! We moved into our house several years ago but had never used the fireplace before because we weren't sure if it was safe. We finally decided to get someone to look at it, and we contacted Puget Sound Chimney and Masonry. They said it would be $200 for the job, including clean-up, which sounds like a reasonable price to me. The gentleman came out and stayed for about 15 minutes giving us all the facts about our chimney and how to use it, said that it's in great shape, and if we just do a little of this and that, it'll be ready for use! He didn't charge us anything. When it actually does need a cleaning, we'll absolutely be calling them again because I appreciate his honesty so much. He easily could have still cleaned it and charged us the full price, or even just charged us a partial fee for a consultation, but he didn't. Definitely a company with integrity! read more

Riley is the owner and technician, so you are always dealing with the boss-man. This is truly a "Mom and Pop" business; his wife does the scheduling from the home-office while caring for the kids. Riley did a great job on our completely creosote clogged chimney. He was on time, worked efficiently, left no mess, and the fee is very reasonable. I will call him back next year. read more

Puget Sound Chimney and Masonry - Chimney Sweeps Near Me

JUST STOP LOOKING NOW AND HIRE THEM. I got over 6 quotes and dealt with multiple companies looking to get my chimney repaired. These guys don't over quote your actual needs! They are professional, kind, and get the job done. ONLY what you actually needed. I will be only working with this team for the future of my homeownership. Stop looking and hire them. read more

Riley came out to do an inspection and cleaning on our 100 year old chimney. Unfortunately our chimney had several issues, but Riley explained several different options very clearly. I will definitely go with these guys for our repairs. read more

How often do you luck into quality craftsman who is also honest? Riley helped me with 2 projects. Project #1 I asked to have the flue cleaned out per my new tenant's request as it hasn't been checked in years. They were able to quote me over the phone which was great. When Riley showed up to do the job, he found that it is clean and there's no need for service. He called me to inform me and I was impressed by his integrity. I asked him to charge me his trip charge and he refused. My tenant later told me he spent time going over some of the safety procedures in operating the fireplace and he was very grateful. Project #2 they helped rebuild the chimney cap at my friend's house that I was working on. Riley gave us a very good quote compared to a competitor. He was able to fit us in and Brandon was quick, clean, and efficient. It was great to have them completed the repair before all the rain because moisture intrusion from previous years caused damage to the fireplace. We can't recommend them more! read more

Riley (the owner) is professional, prompt, reliable & very knowledgeable. I will use his business again for my chimney sweeping needs!

We were very impressed by the communication and organization. The technician that came was extremely knowledge and friendly and responded with a bid quickly. They were top notch and I'd highly recommend! read more

I reached out to Puget Sound Chimney for an issue I had with my wood burning fireplace. I chose Puget Sound Chimney after reading several reviews referring to the owner's honesty, integrity and helpfulness. Riley arrived at my house on time and was extremely helpful and friendly despite there being no real clear cut solution to the issue I was dealing with. The solution he came up with wasn't one that would necessarily mean him making any money which told me a lot about his integrity and honesty. He spent almost an hour discussing possible solutions that I could test on my own and never once pressured me into some solution his company could perform. He didn't charge me a dime despite him taking the time to drive to West Seattle and offer his input and problem solving. This kind of service is rare these days and I will 100% be using their company in the future for any and all chimney/fireplace related issues that may arise. If you want to work with a courteous, punctual professional that is honest, upfront and not trying to fleece you, call Riley at Pugent Sound Chimney. read more

Riley and his team did excellent work and were professional. Riley was very knowledgeable in what my issue was and had competitive pricing.

I sent this request out over the holiday weekend. I received an immediate reply from another vendor. This vendor contacted me on Monday and I just thought his prices were too high. read more

We bought a new house back in August and our inspector notified us that the basement chimney had a large step crack and needed a lot of repairs. We were prepared for the worst, but Riley came out for an inspection and found ways to save us time and money. He even gave us options that would mean no money for him. We ended up having him repair the chimney, and his team was very prompt and respectful. They even did a few extra things, like caulk around our improperly installed stoem collar, without charging me any more. I highly recommend Puget Sound Chimney for their work and professionalism. read more

Riley was like a beaming ray of knowledge and honesty as he educated me on the in's and out's if taking care of my newly acquired 100 year old fireplace and chimney. Turned out I didn't need a cleaning or really any pressing repairs so he left me with the gift of knowledge and refused any payment. Super nice guy and and has earned my trust for when I need a cleaning or any repairs. read more

Riley and co are amazing! We bought an older house and wanted to make sure everything was clean and safe- they came out, cleaned, advised us on some safety issues, and then helped us troubleshoot when we realized we had a smoke issue until it was solved! We will definitely continue to turn to them for all of our fireplace questions and needs. read more