The day I met Pilar, my life changed. I feel relaxed and calm throughout the services performed. It is always hard for me to get comfortable. There is a great atmosphere here. I have been on a journey with my skin for years, and I've tried so many different things to achieve the results I've been wanting for the past 20 years. Prices are very reasonable also. Through a series of facials and chemicals peels, pilar has achieved the results I've been dreaming about. Look at my before pictures and after pictures. My confidence has never been so high, and I actually look at people in the eyes now. Pilar offers so many different treatments, which is so refreshing. I'm very picky with my face, and when it comes to pilar, I trust her with my life. Pictures are raw and not filtered. They speak for itself. Thank you vital touch - Pilar read more

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Been coming here few times now. I definitely am so glad I found this spot. I use to have someone else wax me from a spot. It was ok, then after awhile she just seemed to get comfortable and would still leave hairs that I'd have to pluck when I got home to check better! Ouch! Come on ladies for those who know. Plucking especially in the private areas is PAINFUL! Right? So I just stopped seeing her. Then I found this spot and I had "VANESSA" and let me tell you. I am lost for words on how GREAT! She is. She's extremely through in her work. She takes pride for sure. I love how I am left BALD! For my Brazilian. Not a single hair left. I LOVE IT! thank you so much Vanessa for taking good care of me and making it such a fun, and easy experience. I look forward to continue seeing you. read more

Same day appointments Nice music Clean waxing room Relaxing atmosphere Bathroom is cute I've been waxing my Brazilian for about 10 years now and this was fast and accurate. I've had two of the girls here and both were good and easy to talk to. Which is how it should be considering the nakedness haha read more

I went to waxing with Vanessa and let me tell you. I left with Wax all over. Both arm pitts and Brazilian was no good with her. Vanessa could use more upscale training. read more

I came here & everything was nice . Definitely quality . Thank you . Everything was perfect and the decor was amazing read more

Called to ask if they had an appointment for same day service and they did. Donielle was very friendly and helpful. Highly recommend this place read more

I called an made a phone appointment for 2:30! I. Allied to ask exactly where they were located so I wouldn't pass it up. I made it on time. IT WAS CLOSED!! So I called to see why and no o e answered the phone AND I I get a txt (while I'm outside at the door) that I was a "no call no show) to my appointment and blah blah blah! Ridiculous! AND ITS MY BIRTHDAY read more

This is our second time here. First time we absolutely loved our waxing girl. Unfortunately I can't recall her name but was very professional and eased my boyfriends worries. The location is off a busy major street but offers plenty of parking including the surrounding businesses (on a Saturday afternoon). Love the decor and soothing music. The only grief I have is that in our first appointment, I was able to enter the room while my boyfriend was getting waxed. Upon our second appointment I wasn't allowed in due to a new policy that was recently put into place. Apparently a woman was putting recording inappropriate snap chats during one of the sessions. Way to keep it classy ladies. Is there nothing you don't post anymore? I only wish they would have let him know ahead of time. He made the appointment within the week, they confirmed with him the day before the appointment and no mention of this new rule. I'm not the jealous type, but I could went about my day instead of waiting out here typing a yell review. The ladies that work here so far have been great, pleasant, never had a bad experience, very professional. Except for this small complaint. Would recommend this spot nonetheless. read more

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I sincerely appreciate you reaching out and hearing my concerns from my last visit. I received nothing but the best treatment today from Anne. Thank you! read more

Decided to give this place a try since it isn't too far from where I work in Downey. I really wanted to love it and give it five stars but my experience was no more than 3/5 rating. Parking was very easy and the business was easily located right across from Arco and right before Columbus Avenue coming coming on imperial from Lakewood Blvd. My appointment was with Anne who was extremely nice and very thorough throughout the time I was there. My Brazilian was for the most part painless, so do-able. The downside is the hair removal aspect. I didn't get a chance to look until I got home and many spots had been missed. Maybe it was the wax? Maybe it was hard to see? Nonetheless i have always walked out of my waxes at other places more than satisfied and they were all reasonably the same in price. I wanted to love this place I might just need to go back in 6/7 weeks and try them again but I have had cleaner waxed done elsewhere and I feel like if you walk in and will spend 50+ on a service that takes less than 20 minutes it should be done exactly the way you expect it to. read more

Today I went in for a full bikini wax. My waxer was Vanessa. The overall experience was okay. The room was clean, the bed was simple, and before I entered she prepped everything. They use hard wax which was new to me because I am used to the wax strip. The session was about 20 minutes. I do have to say that the walls seemed a bit thin. The other person who came after me in the next room I was able to hear their conversation; a bit odd. read more

Really recommend this place loved it I've gone twice and both time I've been given Real good service . Make me feel very comfy . Totally recommend it ! read more

I initially made my appointment through Yelp, and it was pretty easy. They responded pretty fast. This was my first Brazilian wax at this location and Claudia was my esthetician. She was really sweet, made me feel really comfortable. I really liked the music she played (90s r&b) because it made the entire environment calm and bearable. She talked to me the entire time, even when I was rambling because i was so nervous. I was ultimately really comfortable. She prepped me about which parts would hurt more, and which I didn't have to worry about... because let's face it, no wax is a comfortable one. My total was $75. The wax was 55, then 10 for a exfoliating scrub she recommended, and 10 for tip. It was a good experience and i will be going back. The only reason I gave 4 stars, and not 5, was because I felt like it was great... clean, and nice.. but there wasn't anything that exceeded my expectations. read more

I made an appointment for Christmas Eve and had the absolute pleasure to have Anne as my waxer. It was my second time getting legs waxed (first time not by this salon) and my first time getting a Brazilian and she was absolutely amazing. Did an amazing job at making me comfortable. Her small talk was pleasant to keep me nerves at bay. She was quick but gentle at the same time. I'm looking forward for my next appointment with her. The salon itself is cozy and very clean. read more

The BEST PLACE HANDS DOWN!! I'm satisfied with my experience!! My tech was efficient and quick. She was super friendly and made me extremely comfortable! read more

I came across this salon because of my last painful experience with the Brazilian wax. My co-worker told me about this place and I came very nervous. However........ ohemgee!!!!!!! Johanna was phenomenal and a goddess!!! She was very patient with me in explaining what she was going to do prior to the wax and she made me feel very comfortable while working on me!!! This place is the best for the Brazilian! I bought the package for 3 Brazilians because that's how confident i am about returning!!!! Thank you Johanna read more

I had a groupon so I gave this place a try. Overall the customer service was good. The ladies were pretty helpful. My review is based on the waxing service I had. I came in for a Brazilian and I've been getting them for years so I kind of know what I want. They used the wax strips and I prefer the hard wax. So for that reason I haven't returned. That's just my personal preference but overall I'd say I had a pleasant experience. The facility is nice and clean and the staff was really nice. read more

I purchased a Groupon and came in on a Saturday. Lizzette was the person I had and I loved her! What I like was that she was chatty so it kept my mind of of the pain. She was detailed and she made sure she didn't miss anything. I will definitely come back to her. Also the prices were not expensive normally a wax can run 80 bucks easily read more

Wax Lounge by Vital Touch - Waxing Near Me - Downey, California

Came here to get my first Brazilian wax and I am so happy with it! The girls were super nice and helpful! I would come here to get another one in the future read more

I've came here many times before but this will be the last time I ever go here. I went to see my usual lady, Liz for a Brazilian and upper lip. I'm a Brazilian wax veteran; I've been waxed tons of times now. Let me tell you, I haven't had one this painful!! She struggled pulling the wax strip off all at once and because of that she'd have to rip and pull on the same area 4-5 times each! Ouchie! Thankfully I have no bruising. Then she painfully did my upper lip with hot wax...leaving 2nd degree burns!!! The burns are so bad I'm afraid I'll have to miss work on Monday! Terrible experience! Never coming back!! read more

Wax Lounge by Vital Touch - 2nd degree burn marks left after upper lip wax here. - Waxing Near Me - Downey, California

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I usually do a bikini line wax at a place closer to home but decided to try a Brazilian Wax for the first time here from a friend's recommendation. Did not disappoint :) Walking in, you could tell they put effort into creating a relaxing atmosphere. It is clean and smells refreshing. Being a first timer, I was prepared to experience extreme pain but it was nowhere near as bad as others have described it. It was definitely tolerable. Nicole was quick and efficient and warned me when it would become painful for me. She kept talking to me, keeping me distracted and also walking me through the process so I knew what she was doing. Wax was not burning hot, it was a comfortable temperature. The whole appointment only took about 10 minutes and I'm so happy with the results! I'm a happy customer :) read more

I was looking for a Brazilian wax place. I called and made an appointment with Donielle. Omg she is the sweetest, made me feel super comfortable the whole time. I highly recommend especially if it's your first time. read more

Anne! Is the best! Made me feel super comfortable during the Brazilian Wax. She made small talk but was super genuine during the conversation. The procedure was super professional and great. Recommend Anne 100% The place is super cute and clean. Call and make an appointment with Anne! read more

Completely recommend!!! This is that place we all want to run into very professional and comfortable! This is my third time now and I gotta say it's true what they say, you will never shave again!! Great place excellent customer service!! read more

Wax Lounge by Vital Touch - Amazing place! - Waxing Near Me - Downey, California

Love love love this place. It was my first time coming here for a Brazilian and let me tell you, everything was so nice, the girls were so professional. From the moment I called to schedule my appointment, I knew I had made the right choice coming here. The receptionist was very knowledgeable and explained to me the processes. When I arrived I was taken to a room right away by Liz. Liz was very professional and explained to me everything, made me feel very comfortable. This will definitely my to go place. I recommended it 100% read more

Just received the vital touch from johhanna. She waxed my legs so lite I literally fell asleep. The relaxing music and very clean environment also helped the mood. Thank you! Vital wax lounge for a wonderful experience. I will be back, with a friend. read more

Wax Lounge by Vital Touch - Waxing Near Me - Downey, California

This was my second time here, I was a little late and they gave me a courtesy call which was reasonable. But the person who called was not very friendly. The only reason I dropped a star was for the front staff customer service she was not very friendly on the call, or when I was checking out. Shelby did my waxing and for the most part did a decent job. Took longer than it should've, but I was still ok with that. She took time to trim before waxing and missed a few but that's ok. I had come here out of convenience because it's so close by to where I work. And my normal place is hard to get to right after work, but I'm not sure I will be back. read more

Great customer service! Nicole was very friendly. Went in for my first time and will definitely go back. Definitely recommend this place. Very welcoming, clean and professional. Great music. 5 stars!!!! read more

So this is the last time I go to this place. I decided to give it another shot, and holy hell it was the worst experience I've had going here. I had wax on my shoes, and still a lot of wax left between places I'd rather not say. I don't know how many pads with grapeseed oil I had to use to clean it up. Also, the wax itself was super painful even though I had already had 3 other Brazilian waxes. Not sure if it was the tech's inexperience, or not sure what it was but I have a high pain tolerance and this session sucked! They also used a different wax than they had the last few times I had gone and I was definitely not a fan. I won't be going back. The staff is definitely friendly but it's just not working out for me here. read more

Great place good customer service.. will definitely come back . I like the feel of the calm atmosphere

Claudia is amazing she made me feel super comfortable during my Brazilian wax and I felt little to no pain she made sure to get every little tiny hear that she could but also making sure that I was in no pain and totally comfortable everything was done in about 20 minutes and the whole time she talk to me and made me feel like if I was important just so I can be distracted from the awkwardness of having my vagina waxed Literally made me feel like she was my friend and I already knew her for a long time but really it was my first time so I really appreciate that I appreciate that she went ahead and offered me something that I really needed for the pigmentation in between my thighs and under arms I will definitely be coming back to this place for the price is really good thank you Claudia and I really look forward to seeing you again read more

Been going here for a while now. I get a Brazilian and underarms done. My girl is Rachelle. Shes good and quick. Makes u feel comfortable and knows what shes doing. Will definitely return. read more

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5stars as usual! Anne was great and am excited for my next appointment! I got a bum wax and it was so painless and Anne kept me informed on ingrown and aftercare for waxing a delicate area! Thanks! read more

Best Brazilian wax salon!! Staff is very friendly. Totally make you feel comfortable. Will definitely be coming back. read more

I went in for the first time Alex took care of my underarm waxing she did an amazing job I felt NO pain she is super Professional at what she does she was super nice oh and before I forget the girl on the counter who helps you when you walk in don't know her name but she was super nice too hands down on this place first time here and will definitely come back really recommend this place read more

I came here approximately maybe two weeks ago, to get my under arms waxed. It was actually my first time, so I decided to try them out witch it turned out to be just fine! Until 3Days ago I decided to come back for the same service I received the last time witch was my under arms mind you I've been waxing for years! And never had an issue ever like this the young lady used two different types of wax on me this time around which. Let me say this ive never used the strip wax I always use soft wax witch has never been a problem ever! I also noticed when she was using the soft wax she doubled dipped your not supposed to use the same stick when replying the soft wax! I usually go To European wax center for all my services, but decided to be open minded and try them out well that didn't go well my left under pit has 3degree burns and also a rash I literally can't even put my left arm down without it throbbing and hurting from it being sore from all the waxing! And to make matters worse, I can't even wear deodorant how uncomfortable is that! In my personal opinion, she should of tested the wax on her hand before applying to my underarm to make sure the temperature was correct, but as a careless act I got burned and a rash witch showed up an hour later when I noticed soreness under my arms but I didn't think much of it until it grew worse with unbearable pain! I won't be coming back to this establishment! read more

Wax Lounge by Vital Touch - This is my left under arm as you can see i have burns from the wax and probably irritation I've never experienced this ever in life! - Waxing Near Me - Downey, California

Amazing!!!!! My first time ever getting my underarms my full arms my legs my feet waxed! Did not hurt after using the numbing cream I bought from them and it was great service and great looking location!! Will keep coming back! Loveeeeed it!! read more

I got a Brazilian was with Claudia. She was amazing. Very friendly. Will definitely come back. Thank you guys.

My First Time Here For A Brazilian Wax And It Went Better Than I Anticipated. Anne Did My Wax And She Was Very Friendly And Thorough Throughout The Whole Appointment. She Took Me Step By Step And Was Talkative Which Ease My Nerves. She Made Me Feel So Comfortable. The Pain Was Very Tolerable. Definitely Coming Back. Thank You Anne! read more

Found my new wax place. Very good professional service by Ann. Their checkout registers seem to be a problem often. Took me about 30 minutes to checkout because they lost connection. That was definitely an inconvenience for me so I recommend to bring cash. read more