This was my first experience with sugaring and Amber made it wonderful! Hair removal isn't exactly…read moremy favorite activity but I had heard great things about sugaring in general and this place. The receptionist was super friendly and helpful (particularly when I had trouble entering the front door). Amber was really personable and easy to talk to throughout my appointment. Most importantly, she did a really through job. She knew a lot about hair removal and was really confident in her work. I can't wait to see her for my next appointment. After I was done, the receptionist helped me book my next few appointments and they sent me home with some goodies and chocolate. A really lovely experience and I'm so glad I found a place that is local to me. If you've tried waxing, give sugaring a go and try out this place! I don't think you'll leave disappointed.

This place is so serene. I love it! It was my first time coming here, and they did not disappoint…read more The table I laid on felt so great. I could have sworn I was going to fall asleep a few times. They are honest, kind people who do everything to ensure you're happy.

Express wax (15 mins) -I was welcomed as soon as I stepped…read morein. the lobby was quiet, not crowded and very cool (it was about 100 C outside). -I was walked back within 2 minutes from arriving. - wax's description said 15 minutes and it definitely was 15 minutes. -the service was wax only, no option to take care of ingrown hairs or those stubborn thin hairs. The esthetician tried a time or two on those thin hairs and then they were left alone. -the whole location was very clean. -parking lot available.

A thorough wax done in under 15 minutes? Yes- you read that right. I didn't believe it until I…read moreFINALLY went for myself today. They are super quick, and from what I've heard, all their waxes are done similarly, so you can't go wrong with having anyone wax you here. I've personally only been to Aaliyah, but it was the fastest Brazilian I've ever had, and done in 12 minutes. Unlike my previous waxing establishment, you immediately strip down to whatever you need to expose right away in the room (Aaliyah turned around for this part to prepare for my wax), and then lay right on the table. I got my Brazilian done and then I got dressed and went out to pay. She cleaned off the table for her next client as I was getting dressed. She immediately took the next client. It was a quick & smooth process- I was amazed at how it was done so quickly & efficiently. They have so many specials (for example- I got the June Brazilian special for $45!!! That's $20 less than my previous spot). I will definitely return. It's a nicely decorated spot, but no extra frills- get what needs to get done and you're out within a good time frame.

Lily is the best I've ever been to! I have come here for several massages and feel completely…read morerejuvenated every time. My mom also had a facial from Lily and she came back glowing. Now, I have moved 6 hours away now, and will continue to make the drive just to get my massages done here. She really takes care of you. The spa room is clean and she takes all covid precautions. Highly recommend. 10/10!

I had a really weird experience over the phone. I called the number listed for the business, and…read morewhen the lady picked up the phone, one of the first things she did was ask, "How did you get this number?" When I told her it is the one listed, I think she even asked me where it was listed. Like it wasn't supposed to be listed? Then, when I asked if she had any openings, she said, "Let me explain something to you, I have people scheduled for weeks out..." I actually ended up cutting her off because at that point, I didn't feel comfortable even if there was availability. So maybe if you're someone trying to find something new in the area, don't go with this business unless you know someone who knows someone. That's probably a better way to book with her than through the phone number that is listed.

Alexis and Alexis only . When I find a good esthetician, I'm loyal. Gets me right every time (I…read moreget underarms , Brazilian , and eye browns) and the time spent goes quick with conversation (& proper maintenance) Always clean and friendly service from check in to check out .

Has gotten better with age. Faster etc. Not crazy about the emphasis on purchasing products or the…read morequestioning of what product I use. Its annoying to say no several times only to be shown product as you check out. I don't enjoy being asked how much tip I want to leave instead of choosing that option for myself when I scan my card. Otherwise, the ladies are professional and always do a great job.

Convenient location, friendly staff. Customer service is…read moregreat. Services offered provide options to maintain healthy skin and enhance my appearance.

Chrissy is amazing! The team there is always friendly and knowledgeable. This is my 3rd visit and…read moreI have 2 more already scheduled.

This is my third time here, and honestly, this was probably my best experience so far! I'm not sure…read moreif they read my previous review or if it was simply because they were less busy, but they actually cleaned my cuticles during the manicure this time!! I also really love how efficient their process is. They remove my polish, have me soak my fingers while they work on my pedicure, and then finish up with the manicure. It makes the whole appointment flow really smoothly without feeling like I'm sitting around waiting. Just a heads up: they only accept cash for tipping. However, some of the nail techs have a QR code for Venmo/Cash App, so I was able to use that instead. There's also an ATM in the salon if you prefer to get cash. The salon also seemed cleaner this time, which I appreciated. I think I'm going to start trying to come when they're less busy. I usually go on weekends, but this time I went during a weekday and had a much more pleasant experience overall. Still not a 5 because of the priceyness.

Update: I called on my way home from the shop, they told me to come back, but did mention that…read moreFridays are a busy day for them, but they would get me in, and would treat me like a "walk-in". I called about 45 min before coming in, and was quickly shuffled back to the same girl who did my nails the first time. I don't have any issues with her, but I did ask to be seen by someone else- this was ignored (or maybe they didn't hear me). I did down at the stable and the original girl feverishly starts filing my nails down. Now they are paper thin, which is what I didn't want. She returned back to other client and continued to work. As I sat there for a good 45-60 min, I watched other girls come in and were seated nearly right away. During my wait, my niece had a full set put on. I went to the gal who did her nails, the same gal with whom I had spoken on the phone with earlier, and she told me my only option was to get in line with my original nail tech. I asked for a refund, and was told no. She eventually gave in and did some filing and painted them clear (I will say for whatever reason she started to paint my blue nails white?‍) The following day, I chipped my paper thin thumb nail on a door, despite being told that the "thinness didn't make them more brittle".

I'll make this quick Same day appointment for me & my…read morehusband !!! Check Cutting his extremely thick and long hair and trimming facial hair!! Check & it looked amazing! Pictures attached My hair was as dead as the dinosaurs and they did a great job just trimming my hair and adding layers to it.

I recently had the pleasure of visiting Salon on Pointe in Suffolk, VA and I can't say enough good…read morethings about my experience! From the moment I stepped inside, I was greeted by a beautiful, atmosphere that immediately set the tone for a relaxing visit. The Christmas decor added a special touch! My hairstylist, Makensey Woodrum, was so friendly and demonstrated remarkable professionalism and expertise. She took the time to listen to my preferences and offered insightful suggestions that perfectly matched my style. I walked out with a stunning haircut!!! I left feeling refreshed and confident, and I can't wait to return. If you're looking for a top-notch salon experience, I highly recommend Salon on Pointe! Five Stars all the way!!!

Always a fun time and I leave happy with my cut and color!…read more The charming building, happy people and quality products all keep me coming back.

Always been my go-to place in the last decade! Jennifer is top-notch in all she does.read more

WhAt a hidden gem! Fantastic establishment! This was the best massage I have gotten since I was out…read moreof the US. I've been looking for an masseuse that really knew what they were doing! Yvette is the best! I am going to come back and check out the spa part of it!

Not sure why I waited so long to write this review as the praise is well over due…read more I'm a bit of a massage junkie, so while in Norfolk I hopped on Yelp and found Instinctive Massage or rather I found Heaven! I made an appointment over the phone while driving, and found the place fairly easily. There isn't much parking, but there are at least 5/6 spots available for the massage shop and it's neighbor, a speciality bakery. This place is a one woman show - a woman named Yvette. I ended up having 2 massages because the first one was so amazing. My first massage was a traditional Swedish massage. AMAZING! I've had about 100+ massages in my life and this was hands down the best. That is until my second massage from Yvette. My second appointment consisted of a quick leg wax and a hot stone massage. I had never had a hot stone massage before and I loved it. The best part was how attentive Yvette was telling me about her massage process and making sure I was happy throughout the process. Often massage therapists just do their thing. After my massage Yvette gave me some advice on stretching and techniques I could use at home to help with the tightness in my back. Super professional. Super friendly. Super Therapist!!! I LOVE THIS PLACE. You will too!

This place is great! EXACTLY what I've been looking for since moving to Hampton Roads 9 years ago!…read moreI'm from Houston where authentic Indian beauty shops are fairly normal ... they are the BEST at eyebrows! However, upon relocation to this area, I was lost desperately seeking such. Well, at last, I found it. It's a small clean little shop... VERY authentic, with the nicest staff and reasonable prices. I live in Norfolk, but will gladly make the drive to Charisma to keep my brows on point!

Over priced for mediocre results. $35 for eyebrow tint that looked messy. And woman talked on the…read morephone throughout my service. I won't be returning.