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    Salon On Pointe

    3.4 (16 reviews)
    Open 9:00 am - 8:00 pm

    By appointment only

    Updated 3 weeks ago

    Services - Salon On Pointe

    Haircut

    Nail fill-in

    Toe nail fill-in

    15 More Services

    Hand nail fill-in

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

    Waxing

    Salon On Pointe Photos

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    Recommended Reviews - Salon On Pointe

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    Hair.
    Leslie N.

    Update: It's now been a month since i've gotten my hair done and i've noticed how damaged my hair has been feeling. I've dyed my hair A LOT and my hairs never felt this frizzy or dry after getting it colored. It makes me so upset especially for the price I paid. I also straightened my hair after a while and noticed how uneven and awful my haircut looks. :( I miss my hair!! At this point I regret even giving this place a chance. Always do your research before just booking anywhere. I had to learn the hard way.

    I do not recommend this salon. I was the customer with the same appointment as Ryanne C. and I wish it had been my appointment that didn't exist. Sorry for the long review but I wish I had been more careful reading reviews before I chose this salon. That said...I will note that the Rachel L. review here on Yelp was written by my "stylist", an employee of the salon. I met with Rachel a week earlier for a consultation. I explained that I wanted to lighten my hair so the grey that was starting to come in would blend better. I also showed her a photo of the haircut I wanted. The day of the appointment Rachel seemed distracted and confused. She was already running behind but decided to cut some of my long hair off in order to use less dye. The problem was that she took a long time doing that and then coloring and finishing the cut became a rush later on. I'm not really sure what she put on my hair but after 40 minutes she was rinsing it and said it didn't work and put more chemical on my hair and left my head hanging in the sink bowl for 10 more minutes. When we returned to the chair she made a quiet comment that it was darker than I wanted but "don't hate her". She then rushed through a hair cut that looked nothing like the photo. I left with what looked like a dirty greyish-purple straw nest on my head. She had already moved on to her next client and I was embarrassed and not sure what to do. ( I am an introvert and I normally avoid confrontations) I got home and washed my hair several times and found a 6" piece of hair hanging below the cut. I went back at 9AM the next day (advertised as opening time). The salon did not actually unlock the doors until 9:40am. I went in and asked for Rachel and was told by the receptionist that she was not there. I asked for a Manager and was told the same. I asked for a return call to discuss what had happened and how it could be fixed. 3 hours later...no call. I called and the receptionist told me she had not had time to tell Rachel or the Manager that I needed to speak with them. I asked when she would have time and she said she would try. About an hour later the receptionist called back and said Rachel told her to tell me "I got what I wanted and there are no refunds". Again, I asked for a Manager and was told she was not available. At this point I understandably lost my sh** and threatened a bad online review and a report to the BBB. I got a call back...again from the receptionist about 15 minutes later...who told me she could put me on the schedule in 2 weeks to see Rachel to fix it at no charge. The next day, an owner called me. He immediately bullied me and said it was all my fault because I didn't want to bleach my hair. He also said it was my fault for not saying something before I left. He was mad that I was rude to the receptionist and I pointed out that if Rachel or the Manager had called me to discuss then there would have been no reason to get rude. (I did apologize to the receptionist the last time I spoke to her). I told him it was bad form to let the receptionist deal with this. He told me that it was her job. The discussion continued via text message because he insisted he had photos of me after the color and cut. I also texted him the selfie I took in the car when I left. He refused to even acknowledge my disappointment or the bad haircut and insisted that I got what I wanted and that he would always stand by his stylists. That says it all right there. You are nothing but a wallet to this business. It is only about money and how many people they can schedule in a day. A simple solution would have been to call me back the first time and talk through it. We might have been able to figure it out without all the drama. This was an expensive lesson for me and I can only hope that this review will save others from making the same mistake I did. (Btw...I did not go back to get the color fixed and I cut the 6" piece of hair off myself.)

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    3 months ago

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    6 months ago

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    2 years ago

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    6 years ago

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    4 years ago

    I went there for the first time last week and ElizaBeth washed, cut, and styled my hair.the place is beautiful. Very happy with them.

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    4 years ago

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    6 years ago

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    9 years ago

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    Sugar and Skin Spa - Facials are not only relaxing but can improve a variety of skin care concerns!

    Sugar and Skin Spa

    5.0(25 reviews)
    2.5 mi

    I wanted my brows cleaned up and tinted and wanted to try something different than threading. I…read morehopped on Yelp to see what was in my area and this place came up. I went back and forth between deciding to book and ended up doing so. I used their online booking site which gives you all the details and their policies. Eye brow sugaring and tinting came to $35. My appointment was with Amber, she was very friendly, professional, and knowledgeable. I enjoyed my appointment Amber and I talked about skincare and she gave me some tips to help with a blemish on my cheeks. They also offer facials which I have an appointment booked for 5/16. I think this will be my go to spot! I recently received a HANdWRITTEn card from the owner which is a plus. I believe they are also expanding their suite. I can't wait to see what it looks like on my next visit.

    Well, I've been sugaring for almost a year now, and I was going to a place in Hampton, VA, which…read morewas a little ways from me, as I live in Suffolk, VA. I started looking for someone closer to my home, and I found "Sugar and Skin Spa". To my surprise, I've had this gem less than 3 miles away from my home. My services were provided by Carol, and she was so pleasant in welcoming to her salon. She was thorough in providing her work history before rendering her services. Needless to say, I have found me a new salon that I be providing all my future needs. So, if you haven't checked them out, please do so...I promise you will not be disappointed.

    Photos
    Sugar and Skin Spa - Brazilians are one of our most popular services!

    Brazilians are one of our most popular services!

    Sugar and Skin Spa - Sugaring- a Natural and less painful way to remove unwanted hair!

    Sugaring- a Natural and less painful way to remove unwanted hair!

    Sugar and Skin Spa - The correct products are an awesome way to meet your skin goals.

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    The correct products are an awesome way to meet your skin goals.

    Opal Waxing - Front desk

    Opal Waxing

    4.9(7 reviews)
    3.9 mi

    Express wax (15 mins) -I was welcomed as soon as I stepped…read morein. the lobby was quiet, not crowded and very cool (it was about 100 C outside). -I was walked back within 2 minutes from arriving. - wax's description said 15 minutes and it definitely was 15 minutes. -the service was wax only, no option to take care of ingrown hairs or those stubborn thin hairs. The esthetician tried a time or two on those thin hairs and then they were left alone. -the whole location was very clean. -parking lot available.

    A thorough wax done in under 15 minutes? Yes- you read that right. I didn't believe it until I…read moreFINALLY went for myself today. They are super quick, and from what I've heard, all their waxes are done similarly, so you can't go wrong with having anyone wax you here. I've personally only been to Aaliyah, but it was the fastest Brazilian I've ever had, and done in 12 minutes. Unlike my previous waxing establishment, you immediately strip down to whatever you need to expose right away in the room (Aaliyah turned around for this part to prepare for my wax), and then lay right on the table. I got my Brazilian done and then I got dressed and went out to pay. She cleaned off the table for her next client as I was getting dressed. She immediately took the next client. It was a quick & smooth process- I was amazed at how it was done so quickly & efficiently. They have so many specials (for example- I got the June Brazilian special for $45!!! That's $20 less than my previous spot). I will definitely return. It's a nicely decorated spot, but no extra frills- get what needs to get done and you're out within a good time frame.

    Photos
    Opal Waxing - Cutest decor (Frida!!) in the lobby

    Cutest decor (Frida!!) in the lobby

    Opal Waxing - Entrance

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    Entrance

    Skin2O MedSpa

    Skin2O MedSpa

    4.6(10 reviews)
    1.4 mi

    I've been doing botox for years and I have no shame admitting it to anyone. :) Since moving to…read moreVirginia, I've struggled with finding a new "Botox Master". The secret with great botox comes from the person holding that needle. Trust me, when you find your "Botox Master", you will be AMAZED at the results and you won't ever want anyone else doing your botox again. My search here in Virginia has led me to experience some bad results. Thus, I decided to find a place where the DOCTOR actually does the administering. This was harder than I thought! I finally found Dr. Guarda and made an appointment. The office was very beautiful and the entire staff were all wonderful, polite and very professional. Dr. Guarda spent a lot of time with me discussing my past botox experiences from what went wrong to what I loved. She is one of few, that believes in the conservative approach. She would rather inject less botox, wait for the results and then have you return if you need more rather than do too much, and have the client left with bad results for months. I loved this about her and agreed! I've have experienced droopy eyelid several times here in Virginia from estheticians doing too much botox, so I really prefer to do less botox up front and then tweak it later with more if needed. Dr. Guarda was never pushy and didn't try to sell me a bunch of products and or services irrelevant to the reason I was there. She just addressed my botox concerns and worked her magic. She did draw up the botox directly in front of me - which I highly recommend to anyone getting botox! You have a right to know you are getting the Botox you are paying for and not the cheaper form. There were no ice packs before/during/after treatment. However, her injections were gentle and I didn't experience any swelling, discomfort or bruising.

    Chrissy is amazing! The team there is always friendly and knowledgeable. This is my 3rd visit and…read moreI have 2 more already scheduled.

    Photos
    Skin2O MedSpa - Med Spa Waiting Room

    Med Spa Waiting Room

    Skin2O MedSpa
    Skin2O MedSpa - Skin2O MedSpa - Microdermabrasion, laser treatments, skin care, chemical peels

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    Skin2O MedSpa - Microdermabrasion, laser treatments, skin care, chemical peels

    Instinctive Massage

    Instinctive Massage

    4.4(18 reviews)
    5.9 mi
    $$

    WhAt a hidden gem! Fantastic establishment! This was the best massage I have gotten since I was out…read moreof the US. I've been looking for an masseuse that really knew what they were doing! Yvette is the best! I am going to come back and check out the spa part of it!

    Not sure why I waited so long to write this review as the praise is well over due…read more I'm a bit of a massage junkie, so while in Norfolk I hopped on Yelp and found Instinctive Massage or rather I found Heaven! I made an appointment over the phone while driving, and found the place fairly easily. There isn't much parking, but there are at least 5/6 spots available for the massage shop and it's neighbor, a speciality bakery. This place is a one woman show - a woman named Yvette. I ended up having 2 massages because the first one was so amazing. My first massage was a traditional Swedish massage. AMAZING! I've had about 100+ massages in my life and this was hands down the best. That is until my second massage from Yvette. My second appointment consisted of a quick leg wax and a hot stone massage. I had never had a hot stone massage before and I loved it. The best part was how attentive Yvette was telling me about her massage process and making sure I was happy throughout the process. Often massage therapists just do their thing. After my massage Yvette gave me some advice on stretching and techniques I could use at home to help with the tightness in my back. Super professional. Super friendly. Super Therapist!!! I LOVE THIS PLACE. You will too!

    Photos
    Instinctive Massage - Great place to get a massage! Definitely A hidden gem...in the depths of Portsmouth!

    Great place to get a massage! Definitely A hidden gem...in the depths of Portsmouth!

    Instinctive Massage - I took my sister, granny and myself for a relaxation day. afterward she went to take a nap and fell asleep for 7 hours.

    I took my sister, granny and myself for a relaxation day. afterward she went to take a nap and fell asleep for 7 hours.

    Instinctive Massage

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    Salon On Pointe - hair - Updated May 2026

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