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    Way Out West Mobile Phlebotomy

    5.0 (1 review)

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    Sonora Quest Laboratories - View from across the road. It's the 3rd right from the stoplight. Gets confusing to me at times.

    Sonora Quest Laboratories

    2.4(20 reviews)
    75.8 km

    This WAS a good place to get blood labs done. The phlebotomists have been good at keeping the…read moreexperience non-painful and efficient. Management / admin is sorely lacking. Unfortunately a while back they stopped having a receptionist. So if you have a problem, a question, any trouble with the computer check-in, TOO BAD. More than once, the kiosk didn't work and we waited forever until the entire waiting room cleared and refilled. So, if you MUST go here, be sure your (partial) name appears on the TV screen. Some people have resorted to entering their names multiple times just to be sure. So inefficient. Another issue is if you need to drop off a specimen, you also need to sign in and wait. So if the room is full, you SIT and WAIT just to DROP OFF a specimen! When there was a receptionist, it took a minute. Now it can be 30+ minutes! Ridiculous. And OMG after that wait, they CANCELLED the culture from the drop off. How much you bet they CHARGE $$ for that lost test. Useless! Another issue happened when my elderly family member got into the back when I ran out to get paperwork. Returned to a door slammed locked shut. He and the phlebotomist did one lab but didn't remember/know there were two. So he had to get poked 2x. I complained about the lack of receptionist and she said oh just knock (no sign says that's OK!). AND she said it's better without a receptionist and they plan to remove the windows and just make it all walls. So much for HUMAN customer care. Time for us to go elsewhere. There IS another lab right around the corner on Florence.

    Simple blood draw. No reason on earth for this. I have good veins. So it's an untrained or…read moreuncaring phlebotomist. Go elsewhere if you can.

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    Sonora Quest Laboratories - Another blood draw.  Simple.  I've got good veins.  No reason on earth for this except for incompetent phlebotomist.

    Another blood draw. Simple. I've got good veins. No reason on earth for this except for incompetent phlebotomist.

    Sonora Quest Laboratories - Signage along Windsong Dr

    Signage along Windsong Dr

    Sonora Quest Laboratories - Front entrance from parking lot

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    Front entrance from parking lot

    Way Out West Mobile Phlebotomy - laboratorytesting - Updated August 2026

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