my first time visit and it was a great dining experience. the service was 2nd to none . staff was very cordial and friendly. the food was surprisingly awesome. will be visiting this establishment again read more

Avoid This Location - Incompetent Management & Terrible Systems Save yourself the hassle and go to Shake Shack or Burger City nearby instead. I ordered using their self-service kiosk because no one was staffing the counter. The payment processed, but the machine immediately threw an error directing me to show my receipt to staff to ensure the kitchen received the order. I handed my receipt to the manager, who told me it would take a "few minutes" to clear through. After waiting 15 to 20 minutes, my order had still never been sent to the kitchen. When I asked for a refund, the manager flatly refused. He claimed he couldn't process refunds in-store and that I had to email corporate headquarters--adding that there was no customer service number to call. When I expressed my frustration, his response was to mockingly tell me to call the police if I didn't like it. Even when local police arrived, they were unable to resolve the dispute, despite clear proof of payment on my receipt for food I never received. This was my first and last time here. Zero stars if I could. Stay far away!!! read more

At Wayback burgers in East Meadow NY off Hempstead Turnpike. I ordered to go a double hamburger. The burgers were cook well. They were small with a tiny bit of toppings, lettuce, onion and one little slice of pickle. I was mediocre.I was asked zif I wanted a meal with French fries and soda. I. Replied no. This burger on roll with tax came out to 9 dollars . read more

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The burgers are freshly cooked and not frozen. I put them up against the West Coast In and Out Burger. The service at the counter was smooth and simple. The interior is simple and comfortable. read more

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Went tonight with the wife, heard mixed things but we enjoyed it. The burgers were tasty and they had a good variety of types. The fries were good but a little overly salty, and my wife really liked the red velvet milkshake. Nice staff, cute little luncheonette type look. We'll definitely be back, the prices were good as well. read more

Delicious burgers !!!! Friendly service !!!! Thanks JAKES Xxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx read more

Sauteed onions, ha! The add-ins were all COLD, and the mushrooms I asked for weren't included. This isn't a good WB location. Others are run better. read more

Come here often because they make burgers without buns for me. Ordered two double cheeseburgers and received single patties. The toppings are a joke I think I got 1/16th of a mushroom. It's a shame. Think I have to retire this place. read more

Wayback Burgers - Burgers Near Me - East Meadow, New York

Very good burger and fries. Fast and easy takeout option. Fast service. Many burger options.

The milkshakes are delicious and well made . The classic burger is always cooked throughly and has a great taste. I highly recommend this place for a good meal! read more

Went here the other week with my girlfriend looking for a new burger spot in the area. She got a regular burger and I got the cheeessy burger. We also ordered drinks, only to find out their machines were broken. Usually this wouldn't be an issue for me, except they wanted US to pay 1.50 more for drinks because their machine was broke... really didn't seem like friendly customer service at all. Decided to just take it to go, got home and our food was flooded with grease. Overall, I wouldn't revisit. read more

NINE DOLLARS for a frozen, deep-fried Garden Burger on a tiny, crappy roll? No, thanks, Wayburger.

Just in there. Picked up an order. What a MISERABLE guy, kid, at the front counter. If you're angry at life; I suggest you do something about it. This is not for you. Plain rude POS. read more

Places air-conditioning went out and it was really hot. So we got takeout by the time I brought the burger home it was a little soggy, but it was pretty tasty. Fries were not great and I can't even imagine eating in the restaurant even with air-conditioning had a pretty, heavy kitchen odor. People are really friendly. Convenient location. read more

Tasty burgers, including the impossible burger. There is definitely room for improvement of their haphazard service, however. read more

Wayback Burgers - Burgers Near Me - East Meadow, New York

The burgers are an old fashion luncheonette Burger from the griddle! Reminds me of my youth on the Lower East Side of Manhattan in The 50's! read more

Okay, have you ever been drinking all day and say to yourself "Hey, a hotdog sounds really good right now!"? Then hop on Yelp and search for hotdogs? Well, I have! And I was lucky enough to come across Wayback Burgers.. The dogs were cooked perfectly! They had a nice crispy shell and a good snap.I decided to go all out and get chili , cheese, relish and onions. Whoa! It was one of the best dogs I have had. I also indulged and got the Irish Nachos. Their homemade chips are out of this world!! They food to price ration is on point! You'll be very happy with the portions... If you feel like having a good meal, hit up Wayback! read more

The food is actually not terrible But the female manager is so annoying I'm watching her argue with customer over 5 $ The store is probably 85 degrees The tables are dirty and sticky The store is just a mess I would never come here But my 12 year old son likes it Someone should speak to corporate about this facility 25 minutes wait for all food They announce this as soon as you walk in the door I guess they like people leaving It's run so terrible read more

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The burgers are delicious, cheesy enough, grilled to perfection, I took one star away, because on the two occasions, they took over an hour for a pickup they had so much confusion and didn't have things under control, I believe they were so understaffed and the guy doing the burgers was also doing cashier work, packing everything up and taking phone calls. There was another girl there but I'm not sure if she was training. Everything tasted great, it was just such a long wait and it was twice the same issue. I hope they resolved this since. There is parking, you have available sitting inside, they have a good spacious place. Cleanliness; they can work on it a bit. And hire more staff. This is my opinion and based off two experiences. Haven't been back since. read more

Really wanted to like this place. Onion rings were ok hence 2 stars. Burger was filled with cartilage and fatty tissue chunks. Inedible. Maybe chicken better. Please go to burger city down the road. read more

I'm a vegetarian so most places with burgers don't get me to visit. But they touted they have an Impossible Burger that you can add your own toppings. I've had Impossible burger in several places and most of the places don't put anything into making it as tasty as it can be. I prefer my own. Well, that stops with Wayback burgers and make your own toppings. Delicious, done on time and when ordered with the app, more economical than most places. I loved it. Only suggestion I do have is they must add more lettuce and a healthier slice of tomato. Other than that, bravo. I won't order a soft drink there. Way too expensive. read more

Food is ok, place could use better lighting. Customer service is HORRIBLE. This is the second time I picked up an order via Grubhub. The first time, there was only one guy there who came out of the kitchen, saw me standing in the pick up area, but looked right past me and proceeded to start cooking. When I told him I was there for a pick up, he rudely said he'll be right with me. When he finally got to me and I told him I was picking up my order, he said, "oh it's for you? I thought you were the driver". What difference does it make whether I was picking up someone's order, or I was the customer? They got paid either way, didn't they? And why would you treat someone differently because of that? Tonight was even worse. I went right up to the pick up area. There were 3 guys behind the line - the same one who thought I was the GH driver from last time, a short man who had his back turned away from the dining area and facing the wall cooking something, and a man who was right in front of the pick up counter facing me. I didn't expect the other 2 to see me, but the third one, the one I stood in front of and was facing me, looked right past me and didn't even acknowledge me or tell the others I was there. So, I went up to the order counter. When I informed the guy from last time I was there for a pick up, he said to go to the pick up counter. I know it was less than 10 steps away, but it was a semi-open area and he could have just as easily grabbed my order and handed it to me. So I pushed back and said I was just there and I was ignored. That's when the short guy facing the wall turned around and huffed that they couldn't see me with their backs turned. Yes, I know. But then I told him that the man facing me completely ignored me. That's when he took my bag of food and THREW IT on the counter. Then, like a brat, he turned away. While I was speaking. The guy from last time just automatically said,"have a nice day". Not a thank you, not a single apology from any of them. I understand having a bad day, but to take it out on customer who called you out for your own mistake is out of line. I'm surprised people still go here. The food was ok, and my orders were always right, but based on other reviews, their customer service is non-existent. People tend to forget that restaurants are a CUSTOMER SERVICE industry. I don't agree that the customer is always right, but at least treat them properly and admit when you're wrong. I miss the old Jake's Wayback. read more

I went in about a week ago to order food. However, I was met with poor service and hospitality. I drove 20+ minutes to sit down and eat in person here. Prior to ordering my food, I was told there was going to be a 30 minute wait which would mean the food would be ready at the time of them closing. I asked about. It being able to sit and eat and the guy (cook) said nope you won't be able to. If you like terrible food service this is the place to eat. If not, stay far away from them and visit another wayback burgers. read more

Was in the mood for a burger and chose Wayback because they have weekly specials going on. Today I got a reg fries with cheese and bacon for free. I accidentally ordered the impossible burger...... accidental because I failed to read the complete description and since I did it via app couldn't change my order. I did want a beef burger but I was pleasantly surprised, it wasn't half bad. I think I'm judgmental because it is just wasn't what I really wanted so I can't commit to really liking it, lol. No complaints. Only gave 4 stars and not 5 because it was not ready by the time it said on the app. I had to wait a bit. read more

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okay so I am on the try every burger on long island trip lol. seriously I'm going to every burger place this year :) anyway this was by far one of my favorites, one of the best, amazing, just omg. I had all american like Monday and this place just blew it out of the water. the fries, the burger, just omg. I don't know how this place isn't more well known. people just don't have good taste in food! my hubs also loved his food and basically agreed about everything. if you want one of the best burgers of your life come here. thank me later :) read more

Wayback Burgers - Amazing - Burgers Near Me - East Meadow, New York

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9/14/18 Wayback is the way to Burger. And other tasty foods. I feel so lucky that I called to inquire about their opening times since I learned that they were actually open till 10 PM (not 9 as listed in the Yelp app). As soon as I walked in I was greeted by the friendly staff. Since it was my first time there they allowed me to take my time and patiently answered my questions. I ordered the way back classic burger (double patty) classic hot dog with mustard and sauerkraut, and onion rings. During the brief wait for my order the staff made me feel like an old friend and very welcome. My food was cooked perfectly and every detail of my order was remembered. My burger was made just the way I requested and included double patties-well done, lettuce tomato pickle grilled onions and mushrooms as well as mustard and ketchup. My hotdog was grilled to perfection and had mustard and sauerkraut just the way I had wanted. The onion ring were prepared as I waited and were fresh and delicious. The servings are large and generous and the food was absolutely delicious. I can't believe I waited this long to try Wayback burger. I will be back again soon read more

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The cashier was very nice and helpful since it was our first time eating there, he explained things with a respectful manner and was patient with us. We ordered the horse radish butter burger, each for $7. It's delicious read more

Wayback Burgers - Horse radish butter burger. - Burgers Near Me - East Meadow, New York

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Fried chicken sandwich, not good. The crust tasted brunt, fell off the chicken. The chicken itself had no flavor. Fries were meh, off after taste. Won't have that particular item again. read more

Terrible service - so slow. Ordered online takes over 30 minutes to prepare no matter what since not enough staff to handle even a few concurrent orders. Typically forget something in bad and have to check before leaving restaurant. Food taste is ok but not worth the hassle. read more

terrible service not worth the wait 30 mins for a flat bland burger that barely makes the cut! the service was poor and supposedly they were backed up with orders but it was so much space on the grill just nasty place with nasty people! read more

Meh. Placed an order thru the app for the national cheeseburger day special. It was the classic burger I believe and I like that you can make a fair amount of customizations w/o any upcharges. The burger which was decently sized lacked flavor to me even with all the toppings. The fries were ok again not great and the onion rings were pretty good. Nothing particularly special that would make me come back. read more

Decent grub for a burger chain makes me a regular here.Many options and always tastes fresh. Shakes are good. read more

Wayback Burgers - Double cheeseburger and medium fries - Burgers Near Me - East Meadow, New York

I got the Impossible melt burger. it was delicous. the aoili sauce (however you spell it) was a perfect mix. the ambience was good with a tv right above us and some good sounding music. The food was brought straight to us and the service was amazing. everybody was friendly and it was very nice. The only reason im rating it a 4 is because the fries were a tiny bit dry. everything else was amazing. would come here again read more

Its a traditonal burger spot. What I really find awesome is the fact that they have a contest for their burger on national burger day. Their employees when I went were extremely friendly and very excited about burgers. I am a buger person so this ks a bog deal for me. I like that they allow you to be bunless. You still end up full and they'll even wrap the burger with lettuce if youd like . read more

Wayback Burgers - Bacon & Burger - Burgers Near Me - East Meadow, New York

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The burger was delicious but the guy behind the counter obviously doesn't want to be there. Poor customer service skills. If i have never been there before obviously i don't know what is included and what is not. And it won't kill him to thank his customers or say "you're welcome" when they say thanks. As far as this goes i wont be coming back because its just not worth it. Also my coke zero tasted like soap read more

Very friendly. We were greeted when we arrived and received a thank you when we left. Food was hot and brought to our table. Very clean restaurant. read more

I ordered some burgers, fries, chicken strips & nachos for my family. It was very good. I would order again in near future. read more

Wayback Burgers - Burgers Near Me - East Meadow, New York

Employees are unscrupulous dishonest and need training on morality. I left my bag in the dining room and they took it. I called went back and both times they said they hadn't seen it. My son went back and got the owner involved and viola my bag was found ! I can't even believe they lied to my face! So disgusting! If I could I'd give this place no stars!!! read more

What a fantastic place. I've come here a few times and it never disappoints. Sometimes the customers are real weirdos, but the food is always a home run. Its decently priced and they are always offering coupons and discounts through their app and various other places online. I especially like their "Cheeesy Burger." Its an absolute monster. Just cheesy and beefy and greasy and the inverted bun keeps any of that good stuff from soaking into the bun so it jut drips down your hand and wrist. Love this spot for burgers. read more

I like pretty much any place that offers more than just plain ol' beef burgers. I try to stay away from red meat so when I saw Wayback offers turkey and veggie burger options, I was sold. The ordering process is simple. Go to the counter, tell them the type of burger, toppings, and sauce. You can also order a side (O-Fries are awesome. Onion ring and French fries together!). And a drink. The wait wasn't too crazy and it's nice that everything is made fresh to order. The turkey burger was delicious! The rolls they use are out of this world good. The gold sauce is a bitch more flavorful than I was expecting and they use far too much of it so next time I may ask for it on the side. The fries and onion rings are great. Especially the rings. The batter they use isn't heavy whatsoever. Service is friendly enough for fast food. Definitely a good option when it comes to this or your typical burger joint. read more