First visit. Very charming atmosphere. Sat downstairs. Food was very good. Would definitely have…read moregiven it a 5 star review except for the service was a bit off. A tip to our waitress,, smile and at least act like you are having a good day. I know you were busy, but be happy!! Will definitely come back.

I'm happy I made a reservation before checking how many stars it has on yelp. I was shocked to see…read more3.8. We had a wonderful experience at General Warren. The ambience is cozy. The lighting is soft and the seating was comfortable. The host originally had us on what they call the front porch but when he found out we were celebrating an anniversary he gave us a cozy corner table. I have never had a host be so thoughtful with their seating so we really appreciated that touch. The server was very attentive and nice. The wine selection was great! We enjoyed a Cabernet from Duckhorn - always a favorite. We both enjoyed a steak entrée and shrimp cocktail. And ended the night with a cheesecake. It wasn't my favorite cheesecake. I prefer a creamy cheesecake, but everything else was so good. I really didn't care.

Beautiful room and what a great value! I was visiting college kids but if I lived in the area, I…read morewould send all visiting family and friends here. Will definitely return for future visits.

The food was really good. The service was top-notch. The ambiance was very home-like familiar…read moreantique-like. The overnight stay was really easy as the bed was very comfortable. I enjoyed the staff very much.

Decided to stay in town after visiting friends. My stay was comfortable at a beautifully run and…read moremaintained hotel. Free parking is plentiful out back. Nice access to either the campus or the town. The lady at the front desk at checkin was very helpful. Sorry forgot her name. The Bar/restaurant was great. Good bartender, i think her name was Zoey? She made a good martini and she was fast and efficient. The TV's were tuned to the game and people were happy. Might be a nice place to watch World Cup events. A piano player added to the fun and relaxing vibe.

It pains me greatly to downgrade the Inn from its previously lofty perch as the near-perfect…read moreno-fuss hotel to merely adequate, and at the price, not such a great deal anymore. What confused me during our stay was we had two rooms, one an accessible room on the third floor, and the other a queen double on the second. I have stayed in both these areas before. The accessible room seemed unchanged. The second floor was very odd. First off, the fantastic soundproofing seems to have vanished -- at least, inside the hotel. The outside is still inaudible, as it was built to shield guests from the sounds of trains. But inside? I could hear our neighbors talk, I could hear their alarms, I could hear the elevator ding and the machinery (it was four doors down, so not that close). There were odd sounds from machinery in the walls and the HVAC systems I don't remember. Then we had a weekend with basically no hot water and no water pressure. Oh, the water trickled out, but it did so at a very tepid temperature and with less pressure than even any water-restricted California shower I've ever seen. I've never ever had such a problem here before. Then a local friend said they'd had renovations and added capacity. Did they -- gut the rooms and subdivide? That would account for the fact the room seemed smaller than I remembered; it would account for having lost the internal soundproofing but not the external, if they did a terrible job at the renovation; and perhaps they didn't bother to upgrade the floor hot water heater (our family member in the accessible room on the third floor did not seem to have this problem), or the plumbing capacity, and what we were getting was water at low pressure after everybody else on the floor had used it. (Although I had the same problem the middle of the day Saturday as I did Saturday and Sunday morning). I won't hold the pathetic EV charger situation against the Inn per se, since it apparently is a college problem: the chargers are limited to four hours! At a slow level 2 J-1772, this meant we got about 15% charge a day. This is ludicrous. I am willing to pay for the charge (the four hours a day is free) if I can, you know, actually charge the car. Limiting it to four hours on the basis of demand is pointless; all the spots were filled on Friday, and none of them charging, because it turns out they were all occupied by staff members of the college who went home at the end of the day and occupied the spot for eight hours, charging only four. The college's commitment to EVs seems -- I can't use a word that expresses this properly. Inconsistent with its avowed Zero by 2035 goals. (All the chargers on campus are the same, and there aren't that many of them, plus you can't use them if you're a visitor, anyway.) The location is perfect if you are visiting the college, but there's a lot going wrong here right now and I'm very, very disappointed. The staff are still extremely nice (especially housekeeping) so I can't downgrade it all the way, but this is worse than the Hampton Inn in Media now, for half again as much each night. There's only so much I'm willing to pay for location.

This hotel provided a very comfortable stay, free parking in their garage, and walking distance to…read morethe shops in the area. The restaurant was great for breakfast lunch or dinner. Staff was extremely accommodating.

Hotel Indigo is an incredible hotel and it made my husband's and I's stay in town for a wedding…read morevery comfortable. The hotel is beautifully updated and charming with a historical flare that matches the surrounding area. The bar was very lively and the bartenders were incredibly knowledgeable and helpful to us. One bartender even talked to my husband for a while about whiskey and let him try one he wanted to sample before buying a glass. The bed was comfortable, the shower was luxurious, and the front desk staff were great. Even with it being a weekend where there was a soccer match tournament and kids were running around everywhere it still did not disturb us in the hotel. The only downside was we had a bit of a walk from the parking garage to the hotel in wedding attire and it was raining. But, overall it was great the parking was free and enclosed in a safe area so no complaints there. Overall, I enjoyed the whole experience and I will be back if I visit West Chester again.

I had been dreaming about staying here and then the opportunity came! This beautiful historic…read morebuilding has been lovingly updated and the homey touches are perfect. We stayed in roses room and enjoyed a well furnished space with a bed I couldn't help but pass out in. I also love that the lights dim so I could set my ideal cozy vibe - which just adds to the list of all the details not missed by the Bookhouse staff. Super close access to west Chester for a nice dinner and drinks. I can't wait to stay again

Mark is the perfect host! He is organized, welcoming, professional, and accommodating. We stayed…read morein the comfortable, attractive Van Gogh Room, featuring prints and history of this favorite artist. The late 1700s baby grand piano in the living room, board games, vast variety of books, and comfortable leather seating all added to a wonderful home away from home 2-night stay. The organic landscaping and unique designs are appealing and truly reflect the host's distinguished talents. We bought groceries nearby and ate in the well-appointed dining area. The natural kitchen countertop, beautiful hardwood floors, repurposed fixtures/design elements, exposed beams, visible stone walls all contributed to the historical significance of this restored 1800s schoolhouse-now-B&B. This property would be ideal for any small gathering, including intimate celebrations.

This place in anything from a bed and breakfast. The kitchen is closed only the owner Mark and his…read morewife can use it. There is no breakfast. I booked for two weeks and left after the first night. The WiFi doesn't work. The shower curtain rod is held together with a piece of cardboard. It fell on my fiance and I. The vent in the bathroom isn't secure. We were told that we would get a refund for leaving early and that never happened. The place is a house with 3 rooms. I wasted over $1,500 and had to book another hotel. You can't get a hold of Mark as all three phone numbers mailbox was full. I also keft a blanket there which I wasn't able to get back. It was horrible to say the least.

My family of 4 stayed at the Inn at Villanova University on the way home from a road trip…read more We were greeted by a very enthusiastic and welcoming concierge who filled us in on everything we needed about the hotel before checking us in. We were told that there was a gym and a game room on the second floor as well as some outdoor activities, but we didn't get a chance to check them out because we were only there for one night. Our room was on the first floor, so it was easy to transport our luggage from our car to our room. Our bedroom had 2 queen beds, a large desk/counter space, and a bathroom with a tub/shower. We all enjoyed the Villanova-themed decorations in the room. There were several charging ports throughout the room, which was helpful because all 4 of us needed to charge our phones overnight. The bathroom was clean and tidy, and stocked with all the essentials. We ran out of toothpaste, but luckily the concierge provided us with some travel-sized toothpaste free of charge. The water pressure in the shower was nice, but the shampoo and conditioner made everyone's hair feel greasy. We had no problems with our beds, but there were a couple issues with the rest of the bedroom. For some reason, there was a wet patch of carpet near the desk that was there before we even moved in. Also, there are no overhead light fixtures, so we could only get light from the backlit headboards on the bed or the bedside lamps (I did like that you could dim the lights on the lamp, though). Finally, the TV kept losing signal and we could only reach 3 channels. Overall, the Inn at Villanova provided a good 1-night experience for my family, but I think I would choose to stay somewhere else if I was planning on being in that area longer.

What a great spot! We had a party to attend in the evening for the Aston Martin Car Group and…read morestayed overnight. Ryan greeted us with a friendly, warm smile and provided us with info on the area. Because we arrived early we had a drink at the bar and enjoyed a conversation with Patty who was so kind and personable. Once we walked to the party at the gorgeous Montrose Mansion (which is attached to the Inn) we had a fabulous time. The following team members went over and above to ensure a good time: Bruce Mullen, Dean, Brie, Amir, Justin, Mel and BJ. Attention to detail and smiles overflowed by these individuals. We were treated with "over and above" hospitality. Oh, and how can I forget.....the almond croissants at the bar/cafe. They are totally worth every calorie. Thank you to everyone who made sure we had a memorable time!

The hotel is good and the staff is nice. They offer a complimentary breakfast onsite and they have…read morea bar as well. There is also some parking in the back of the hotel. The rooms are very spacious and have a nice size TV and desk plus a fridge. So you can definitely get some work done in your room. They also have a full size ironing board as well as an iron for you to use. The bathroom is a good size as well. Overall the hotel is good it has some wear and tear due to maintenance because it's an older hotel but it is a nice place to stay downtown. They also have a small indoor pool and small gym/workout room. Definitely recommend for a place to stay.

I had 3 reservations for a 4 night stay as follows:…read more Thursday night May 21, 2026 Friday and Saturday nights, May 22 and May 23, 2026 (These two nights were at a wedding discount price for my son's wedding) Sunday night, May 24, 2026 Where do I begin with the grief of this 4-night stay? Let me start with the major issue, the window blind. No Window Blind It was only when I got into the hotel room that I found out there were no window blinds to cover the window. (The blind was sitting in the corner of the room. See image) I was not informed of this at the front desk when I checked in. I tried to call the front desk, but no one answered. So, I went downstairs and then the woman at the front desk informed me that some rooms had an issue with the window blinds. It was Memorial Day weekend. The hotel was filled; they were accommodating guests from 3 different weddings, so there wasn't another room to switch to. Fortunately, I had some safety pins with me and the woman at the front desk came to help me pin the slim side curtain closed so I had some privacy and to block out the outside lights as much as possible. (See image) I found out during my stay that: The blinds are lowered and raised by a motor to make it handicapped accessible. The hotel had previously experienced a blackout that burned out the motor. When I checked in, the hotel was waiting for a new motor to replace the damaged one When I checked out on my last day, I was informed that the company that made the motor is out of business; the inoperable motorized blinds affected 3 rooms. Okay, there were things about the 'out of commission' blind that were out of the hotel's control. But all the same, I was inconvenienced, so I asked for a discount to compensate me for not having a window blind. I was told I already had a wedding discount price. Excuse me, but that wedding discount was for only 2 of the 4 nights I stayed, and the cost of my entire stay included working a window blind. Really, Hotel Warner, do better. But there's more . . . Room entry cards As previously mentioned, I had 3 reservations for my 4-night stay. Even though I was in the same hotel room for my entire stay, I was told I must come to the front desk to check out and check in for each reservation. The woman at the front desk couldn't explain why. The next day I found out from another front desk staff member that for each new reservation, they had to issue new room entry cards. Okay, that makes sense. But why couldn't that be explained to me when I first checked in. When I checked in, I let the front desk know my brother would be coming in for the wedding and he would be staying in my room. I gave them his name and the date and time he would be arriving. I asked the front desk to make him a room entry card because when he arrives, I would be elsewhere getting my hair and makeup done for the wedding. Even the next day when I got my second set of room entry cards for the second reservation, the front desk confirmed with me that his name was in the system for my room. And yet . . . in the middle of getting ready for the wedding, I get a call from my brother saying they won't give him a room entry card unless I give them my permission. He handed his phone to the front desk staff, and I said it was okay for my brother to have a room entry card. However . . . instead of making a duplicate card of the cards I had with me, they made my brother a replacement card, which deactivated the room entry cards I was holding. Thank goodness we returned to the hotel room at the same time. ~Sigh~ Hotel Warner, do better Information sheet When I checked in, I was told of the hours of the breakfast. I knew I was going to remember the times, and I asked if they had that information printed out to hand guests, but the hotel did not. However . . . the hotel did have a sheet of area restaurants that would give a discount to the hotel guests. (See image) So it begs the question, if the hotel prints up a list of the area restaurants, why can't it have on the back side of that sheet the times of breakfast and the other amenities that were posted in the elevators. (See image) In addition . . . that information sheet could include the location of the breakfast (i.e. on the 1 floor, not the ground floor) and the locations of the ice machines. Both of these I found out from fellow guests or called the front desk (which did answer that time). Also, printed sheets handed out at the front desk or left in rooms can be updated more easily than the sign in the elevators. For instance, I was told that the sign in the elevation that says 'Day passes available to the YMCA' was no longer accurate. Speaking of information . . . The hotel didn't advertise that they provided free Wi-Fi in the room, the front desk or anywhere else in the hotel. I found out when I was checking out that the password to the WiFi is taped in the envelope that contains the room entry cards