Everything went well. They are kind to my dog -he's never stressed when I come to pick him up. I…read moreappreciate that 100%

I have been taking my dogs here for years for grooming. They are very warm and friendly, and my…read moredogs are happy to go there. Great results. In addition, the area they provide for washing your dog by yourself is beautiful. It's spacious, clean and they provide everything you need, from shampoo to blow dryer.

I have been going to Andrea for over 15 years, and am on my 3rd dog with her. I am well past my…read moretime for leaving the review that Andrea deserves. Andrea is a phenomenal groomer who will not only groom your dog as asked, but treats your dog as if they were her own. Many times she has caught health issues that my vet couldn't find. There is never any judgment, just honest communication so you can address things if necessary. Down to the tiny bumps and lumps that most dog owners miss. If you have never groomed your dog yourself, you will never truly be able to understand the dedication, awareness and communication that is required to do this job. As someone who has attempted to groom my own dogs, the respect for Andrea is immense. If you love your dogs and consider them members of your family, Andrea is the groomer for you. There is personally not a single negative thing I could say about her (coming from a service based small business owner). Just book your appointment and you will see why she is the best in the area!

Best groomer been bringing my dogs for 15 years. They always look great and smell nice too…read more Trust is important. And it's important for your dogs to be cared for so if you only take them when things get bad with their coat it's a difficult fix that takes time. I found it best to set up regular visits as this really helps keep the dogs coats as they should be and the dogs get familiar with the process. My initial plan was to keep my Havanese with her hair long. Well it's curly to and I tired then decided it's best to let Andrea take care of it and it was the best decision ever. Like everything in life regular maintenance is required. Thanks for all you do !!!

We moved out of the area, but we still bring Fitz to Jennifer at Happy Dog Grooming Spa because…read moreshe's truly the best. Fitz absolutely loves her, and she takes such great care of him every single time. Jennifer also makes us feel valued as clients and always works to accommodate our schedule. She's worth the drive.

I've been bringing my Shih Tzu dogs to Jennifer for over 20 years. I also had a blind Lhasa apso…read morethat she was able to care for. I currently have 3 females and they love coming to see Jennifer and get amazing care. She is truly a blessing to my dogs. She is knowledgeable about any possible medical issues that would require a veterinarian visit. I would highly recommend her to anyone looking for a groomer for smaller long hair breeds. She doesn't leave dogs in cages and only has my dogs in her shop when grooming. She provides a safe and welcoming environment. Jennifer is awesome and gives your dog total personal attention. She has my vote!

Natalia is the owner of Go Grooming. Our dog has been getting his haircut here for years. The salon…read moreis clean and very welcoming. My dog always comes home happy and looking splendid. I would highly recommend Natalia and Go Grooming to others for their dog grooming needs. Go Grooming is awesome.

I can't say enough amazing things about our doodle's groomer Agnes! We've been going to her for…read moreyears, and she is truly the best. Every single time she grooms him, he comes out looking absolutely flawless--people constantly ask if he's a show dog. Her attention to detail, consistency, and care are unmatched. It's such a relief knowing he's in such skilled and loving hands. Highly, highly recommend! Leo love you!!

Everything went well. From the "meet and greet" to the day we picked her up after being groomed…read more The groomer did a great job. It was our first visit, but definitely not our last.

I have 2 dogs that are always gorgeous after a day at the Grooming Lodge. They are well taken care…read moreof and happy to be there!

My first time at Dirty Dog today with my yellow lab, Daisy…read more We did the self-wash which was $20. They give you a little shower with hose, a blow dryer, shampoo, conditioner, brushes, a towel, and a few treats. For $20 this was perfect. I wish I had taken some pictures, because it was the perfect setup! I walked in without an appointment and got right in. I was in and out in less than 15 minutes. The girls working at DD were friendly and helpful. I'll be back. Highly recommended!

I will never bring my dog back to this place, and I strongly advise others to stay away. The moment…read moreI walked in, I should have turned around. The entire facility was filthy, dirty--hair piled up everywhere, full trash cans, and a horrible smell that tells me they don't properly clean or disinfect between dogs. Somehow, my dog managed to leave looking and smelling worse than when I brought him in. His cut is completely uneven, he still smells dirty, and he was covered in stray hair from other dogs. Save your money and your peace of mind. This place is unprofessional, unhygienic, and has zero pride in their work.

Elizabeth is such a wonderful groomer! Always cleans up my dog nice and well, and she is gentle and…read morecaring with the pets!

Made my happy happy and also looking super cute. But my favorite part is walking in and seeing a…read moresmile on his face. I love my happy boy and I am happy to find a place that treats him with love and care while grooming gets done as he is usually a baby about it

I have been getting my dogs groomed by the owner since she was at petco my dogs absolute love her…read morewhen she pulls up to our home I open the door and they run to her. She is so good with them and does her job very well

Margaret, owner and groomer for the Pooche Caboose is the very best…read more She has groomed several of my dogs over the years, and has done an A+ job. Always getting them in for their hair cuts , especially during the busy holiday season. The dogs love her, and she is not only a talented groomer but a wonderful person to deal with. She's the best! Barb F.

Waggles staff and owner are all amazing , caring and know each dogs likes and dislikes too !!!…read more They are one of only Pet Resorts that would accept my rescue pitty. I had training and she now goes th their enrichment center for more specialized needs and training . My Bella loves going 4 days week . Angel , Kiera, Cynthia , Abby , Crystal , Stephanie and all are wonderful!!!

Front desk was rude and would not offer or allow site tour. Asked when I could see the kennel…read more Answer I don't know?

On November 2, I brought my 10-pound mini poodle, Phoenix, to a grooming appointment at Wheeling…read moreDog Spa (737 W. Dundee Rd, Wheeling IL 60090). I was excited to try a new facility, but unfortunately, the experience resulted in a distressing incident that has had lasting effects on both Phoenix and my family. When I arrived, I noticed another dog was still being groomed, which surprised me since I had understood the spa operated on a one-dog-at-a-time policy. (On their website, it states, "We follow the principle of grooming one pet at a time to minimize the stress dogs experience from a long wait time in crates.") The owner, Jane, provided me with paperwork to complete. During this time, I observed that she stepped away from the dog she was grooming, and I did not see another staff member present, which made me uneasy. After completing the paperwork, I returned to my car and saw Phoenix standing near the front door behind a small gate. Seeing him there alone concerned me, as it appeared that anyone passing by could potentially enter the store and access him. Wanting to ensure his safety, I remained in my car to keep an eye on him. Some time later, another customer arrived to pick up her dog. I saw her interacting with Phoenix through the door, and then, to my shock, the door opened, and Phoenix got out. We immediately ran after him, but given the location near Dundee Road, where traffic moves at high speeds, I was extremely fearful for his safety. After about 20 minutes of searching, I received a notification that Phoenix's microchip had been scanned--he had been taken by a good Samaritan to the Veterinary Emergency Group (VEG) in Buffalo Grove after being hit by a pickup truck. When I arrived at the hospital, I was devastated. The veterinarians were uncertain whether Phoenix would survive. He suffered a traumatic brain injury, pneumothorax (collapsed lung), and miosis with scleral hemorrhage (eye trauma). My husband and I stayed with him overnight, hoping and praying for his recovery. Now, more than four months later, Phoenix is not the same. He has become significantly more timid, shakes in the car (something he never did before), and exhibits anxiety in new places. Despite extensive training before the accident, his responsiveness has changed. This event has had a lasting emotional and physical impact on both Phoenix and our family. I personally believe this situation could have been prevented with additional precautions. If the spa has a policy of grooming one dog at a time, it would have been helpful for that policy to be clearly followed. The small gate at the entrance did not appear to be a sufficient barrier to prevent a small dog from escaping. Additionally, I believe steps such as ensuring dogs are kept further from the front entrance or keeping the door locked when pets are inside could improve safety. This experience has deeply affected me. My husband and I had to take time off work to care for Phoenix, and I had to rearrange multiple work commitments. More than anything, I now struggle with trusting anyone to care for my dog. While I am incredibly grateful that Phoenix survived, this incident has had lasting emotional effects on our family, and I sincerely hope that safety measures will be reviewed to prevent similar occurrences in the future.

Establishment did not put a dog behind gate and dog got out when customer opened front door. Dog…read morewas injured in a accident. Owner didn't take responsibility for proper care of animal.